OK, first time trying it and made reservation for 7 people at only available time 8pm. Got there a little before 8 and didn't get seated until 9:15. Not the restaurants fault but the manager on duty (Rob) couldn't have been better about trying to take care of us. He was constantly coming over and apologizing and trying to offer us things to munch. This guy went so above and beyond what was expected is was scary but as a person that eats out most of the time, this is NOT the norm. Food was very good, service was great and manager ended up comping the drinks, appetizers and desert!! We didn't ask for any of that, in fact told him it wasn't necessary but he did it anyway. I assure you of this Rob, I will go out of my way to let people know that you, as well as your staff are in the customer service business as well as the restaurant business. GREAT JOB!! read more

Fantastic service and the most amazing ahi tuna salad. I was worried about coming to a large sit down restaurant for a short lunch break but the service team got me in and out in no time and was very attentive. I never give reviews but felt this was warranted. Will definitely be coming back, I think this place as well as the salad may be a new favorite. Jesus was my server and he was awesome!!! read more

J. Alexander's - Ahi Tuna Salad - New American Near Me - Raleigh, North Carolina

Today was my first time dining here. The food was great and my server Addison was awesome! Unfortunately, the hostesses were not. When we walked into the restaurant, one hostess barely greeted us, then answered the phone and proceeded to have an entire conversation with someone that she knew without interjecting to state that it would be a few minutes before we were helped. The second hostess was slightly better. I almost walked out but I really wanted to try this place since I received positive reviews. Once seated, Addison was very kind and attentive. read more

J. Alexander's - New American Near Me - Raleigh, North Carolina

Bad service! Waited 30 minutes from being seated with no drinks ordered - told the manager we were leaving for poor service - she offered to pay for a dinner - not our rationale for leaving - why eat free with poor service? Took our business elsewhere Don't know what happened here - used to be good and has steadily declined since opening read more

Very good food and friendly service at the bar. A bit on the pricy side. Had the ribs with coleslaw and fries (clearly off my diet). All very good. $7 beers... cost you a star. read more

This is actually my third time eating here and I must say the food is really good. I've been to the one in franklin TN and the Raleigh location twice. I've had the fillet mignon and the salmon, both excellent choices. However, the creamed spinach steals the show. It's perfect. The only minor thing I dislike is the lighting. I understand trying to establish an ambience but I'd prefer a little more light. It's not so bad in the day but night is slightly too dim for me. read more

I had went for the 1st time yesterday & I was impressed the restaurant was very spacious & you also have the option to eat outside. Anyways I got the prime rib & it was amazing. They brought me the biggest juiciest steak it seemed like lol I'm still eating the leftovers I was so full & it was a decent price I will be returning to try the rest of the menu because I'm curious to if their sushi is good. Oh & the sauce that comes with the steak egg rolls was so good I was dipping my steak in it. read more

We decided to try out a new place for brunch since our favorite, Winstons is temporarily no longer open on Sundays. Well, we were totally delighted by going there today. The food was delicious and the service was outstanding. We went for brunch with another couple and all 4 of our dishes were great. We eat out every day and so were are very picky about both food and service. My husband said that his chicken sandwich was the best he has ever had in Raleigh. I had a wonderful shrimp salad with homemade Thousand Island dressing and a friend had a wonderful looking spicy hamburger with the most delightful looking stack of tiny french fries piled high. We are definitely going to be adding this to our circuit of restaurants now. I rarely write a review but in this day when service is so difficult for restaurants to find, I want to give my "hats off" for this service and food today!! read more

Had a great dinner today at J Alexanders today. The food was excellent and our waitress was outstanding. Her name is Marcia and cant say enough about her service. We love their orzo salad and if you have room for dessert you have to try the carrot cake. OMG, I think its the best we have ever had. And make sure you ask for Marcia for a great dining experience read more

Absolutely outstanding! Thought we'd give this place a try on a Saturday afternoon. Service was excellent and food was shockingly well prepared. Chicken was so juicy and tender! Everything was fresh. I highly recommend this elegant, modern restaurant. read more

The steak rolls are amazing, and the over all quality of food is great. We have had great service and the atmosphere is even soothing during lunch. read more

3/5 stars because 2/4 members of our party didn't enjoy their drinks. We only shared an appetizer (spinach quest) which was good. Service was good as well. Overall good, nothing groundbreaking here but a good place for good food. read more

J. Alexander's - New American Near Me - Raleigh, North Carolina

Nice decor, food is ok, waitress was friendly. BUT menu offered sea scallops for 30$. plate came with six scallops slightly larger than bay scallops. Maybe they do not know the difference. Poor value, would not go there again. read more

I don't understand how they don't do Togo orders but I've gotten food Togo from here before

My husband and I decided to come here after it was recommended to us and we were not disappointed. Our server Addison was amazing. He was very attentive and even gave us a little surprise at the end of our meal. Our food was nothing short of amazing. We chose the raspberry cheesecake for dessert and it is probably the best cheesecake we have ever had. read more

J. Alexander's - Raspberry and white chocolate cheesecake. - New American Near Me - Raleigh, North Carolina

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J Alexander Place was nice looking it had mainly wood architecture and the roof was carved in like. I don't know how to explain it but it looked very well in the restaurant. -Service Service was decent but at times the waiters would just come and take your drink and don't even return for 10 minutes! What are you doing that it takes you 10 minutes to give me a COKE. Are you making fresh batches of my farm coke. Otherwise it's a decent restaurant overall. read more

This might be my new favorite restaurant in Raleigh. I wasn't sure what to expect so we did a date night-with our daughter. It's not exactly kid friendly BUT if you ask they'll tell you what is on their kids menu. Atmosphere is amazing. Dark, decorated very cool. Cannot think of a better date night atmosphere. I ordered a French martini which was not on the menu and the bartender had to look up the ingredients. Usually that is a red flag, however it was made perfectly! What a pleasant surprise. The menu is very diverse. There is literally something for everyone and for us, it seemed impossible to choose. Salads, ribs, and steak all came out perfectly. Service is top notch. We will be back ASAP, without kids, and hope to sample more on the menu! Update-down a star. Worst service we have ever had and extra horrible for my oldest daughters 16th bday. The waitress disappeared most of the night and we waited forever for our check. What a disappointment. read more

One of my favorite place to have drinks after a long day of work. Bartenders are great and drinks are excellent. Will be a regular here for a while. Great job. read more

Enjoy the food prime rib was perfect. Food was ready right away. Service was awesome waitress check with us often. Made reservation didn't have to wait they took us to our table as soon as we check in read more

It was a romantic quiet atmosphere. Waitress was sweet. Food came out quickly and was well cooked. Very upscale

One of the best restaurants we have been to in a long while!!! Our stop before the Eagles concert! Can't wait to go back!!!!

The atmosphere of this place would leave you to believe that your experience and the food would be five star. Perhaps in certain circumstances that might be the case. However, on my one time while visiting from California i had a less than pleasant experience. As someone with dietary restrictions (vegitarian/ vegan) I understand that a bistro style restaurant is less than ideal, so I had high expectations for the one or two vegetables on the menu. I had the seasonal vegetables and there was a bug in my food. While the staff was responsive and politely offered to comp my meal and get me anything else I wanted...there's no coming back from a bug (large bug), in your meal. I wanted to like it, but was grossed out. Proceed with caution, and avoid the seasonal vegetables. read more

This restaurant is FANTASTIC!! The wait for a table at a prime hour was not a long and the staff was so nice. Everything on the menu sounded so good; the portions were so big that I had to take half home. The food was full of flavor and cooked perfectly. This was a perfect place to have a special birthday dinner and it was reasonably priced. read more

J. Alexander's is a very good atmosphere for dinner for two or parties. Great food. I really like the steak rolls, prime rib, and mashed potatoes are the bomb read more

Just say yes! Good food, service, ambience and price point. Great for a drink, bite or date night dinner read more

Food was very good. Service not so great. Had to ask the manager for a change in server. Young lady had a serious attitude problem. Took 45 mins for a drink and one person in our party waited a few minutes longer. Had the manager, extremely helpful set us up with someone else that was amazing. Aside from this experience, the food was enjoyed by all. read more

Ordered the Philly Steak sandwich & a side salad. Dressing for the salad was served on the side as I wasn't sure I would like it, well, I really enjoyed it, very tasty. The sandwich was chocked full of lean meat, the cheese was perfectly melted, so good, I can't believe I ate the whole thing! There was a group of 5 of us, we all relished the atmosphere, the ambiance & our food. Attentive wait staff. Highly recommend. read more

First of all, I live in the Atlanta area, I travel often and frequent hotels and restaurants both domestic and worldwide. I have never left this type of review. This is the absolute worst service I have ever encountered. The food was sub par. The atmosphere was sub par. But the service was a whole new level of awful I have never experienced. I was ignored. Insulted. Confronted. Yelled at. Told to answer "yes or no? yes or no was the bar busy?" After expressing my discontent about being ignored the entire meal. And all I ordered was a steak and glass of wine. After I tried to order a drink they turned their back to me. I Try to ask about the menu they turn to help other patrons. Both before ordering, and after my food arrived I was treated poorly. And no, it was not that busy, not every seat at the bar was full, and there were three bartenders/bar backs working. Nor was the actual restaurant busy, not at all. In fact I came here, on a Wednesday night, because other restaurants were full and this one was not. I could walk in and sit down without wait. Now I know why. Not only was it poor service it was hostile and uncomfortable. I repeatedly said it's not necessary if just like to pay my bill and go. They would stop. To the individuals defense, once they came to their senses, they apologized and asked if I'd like to speak to a manager. But only after much damage was done. I will never return. And I will never recommend. read more

I visited this restaurant a few weeks ago, and I had to make a conscious effort to come back and review my service at J. Alexander's. I had the best service and time at the restaurant because of Kiley (fantastic bartender also). When you go, ask for her to have a fantastic experience. read more

You know you have had a wonderful dining experience when the very next morning the first words out of your mouth are "wow, what a great time we had last night" That was our reaction a couple of weeks ago after dining at J. Alexanders We arrived at 6pm and were met by hostesses who seem to geniunely like being there. Our server, Holly was nothing short of outstanding and the food was just as great ! To top it off, the management team checked on us several times to ensure that the food, wine and desserts met with our satisfaction. The service was perfectly timed between courses - the first of which consisted of Nigiri Sushi and Grilled Artichokes. The sushi was fresh and delicious but was outdone by the artichokes that I was happy to declare the best I have ever had (btw - I am from Northern California and have had many a artichoke in my day). I wish I could remember the wine we ordered, but it too was from Northern California. The bottle was fairly priced and outstanding as well. The meals for our entire party of 4 were superb! Baby Back ribs, Crab Cakes and the best Ahi Tuna ever. We highly recommend them all. The final course was again a best ever - a huge slice of homemade Key Lime pie that easily fed 4. Many, many years ago, I was a server in a high end continental restaurant. As a result, my standards are pretty high. I can tell you that the team at J. Alexanders surpassed all of them by a wide margin. Jim Barros read more

Outstanding service! Awesome food! We had: Steak rolls Alex's salad Caesar salad Crab cakes Prime ribs Ice cream cake for dessert read more

Went here for brunch 1/6. I ordered eggs Benedict, my wife ordered salmon Benedict. The eggs were ok, but the "homemade" muffin it was served on was thick, cold and hard--a hockey puck. The hollandaise sauce was adequate. Not a memorable experience. read more

Yum, yum, yum! I've yet to be disappointed. Delicious offerings and decent to excellent wait staff. My most recent dining experience was absolutely wonderful, with extremely attentive service despite a terribly busy night. Everyone in your party will literally find something on this menu to suit their taste! I know the building is new, so it's hard to find fault, but they've kept it clean and in good order even during peak busy times and the restrooms are always sparkling. This place is great for a simple drink with friends, grabbing a quick bite at the bar, or a longer sit down dinner in the dining room. You will not be disappointed here. read more

This was the first time I have ever been to this restaurant. I met a friend there for brunch. We sat at the bar. The waitress was not particularly nice. The food was fine, but the waitress didn't really care. She made a substitution without asking me. She didn't keep an eye on our drinks. I really didn't like her. I don't think I'll go back. read more

Dinner was so so. French dip was ok. Fries ok. Wait staff was smart and swift. Salad was ok. Price was higher than ok.

Very nice restaurant; food preparation, quality and pricing makes it a very good value. Ample, easily accessible parking is convenient. Why 3 stars? The service was poor! It wasn't attitude but incompetence or lack of training. I can cite numerous examples beginning with having to ask for water. They need to take training from their sister restaurant, The Stoney River Steakhouse in Cary. Compared to them, this location is amateurish. read more

I love this restaurant! Great service and atmosphere is beautiful with large windows. Tiauna was our waitress and she was attentive, nice and a pleasure. I had the fried shrimp. Really moist. My father had the burger which was juicy along with straw fries. My favorite was the warm carrot cake! So good!! read more

What an amazing experience. The food was outstanding as was the atmosphere. If you want the best service in the triangle, ask for Dean as your server. His service and recommendations were right on! read more

Second time here. The atmosphere is just wonderful. Sittings are great whether you're in a booth or at a table. The seats are extra comfy. The food is spectacular, and I highly recommend the steak fried egg rolls. Come dressed up or a little dress down though. The setting is a bit more intimate. read more

Pricey but it's ok.. they have a good menu clean and burgers are alright. Good environment for a date because of lighting and romantic feel but to find a place to eat and just relax and enjoy no - to much $$ read more