The last time I came for great prime rib was a decade ago. I guess the quality this time was not up to my par. The whole week I waited to come here and finally I got my chance to try my favorite again. All I can say is the service is impeccable, the rest including the praised steak is or was just ok. Maybe my taste buds changed but the entire 18oz prime rib ($35) was too salty, I had added a Alex salad and even that was mediocre. So if you want excellent service and mediocre, expensive food - This is a place for you. read more

Came here on Weds evening because I had bought gift cards from Costco (SPB Hospitality group) and can be used at any of the restaurants included in their group. I have ordered takeout a couple months ago from this same restaurant with the same gift cards, so I was excited to dine in this time. Service was prompt, attentive and sweet. Food was tasty. The salad I ordered was flavorful but had way too much dressing. When it was time to come for the bill, I informed the waiter I would like to use my gift cards to pay. The waiter went and spoke to managers and told me that the gift cards cannot be used. I was confused why I was unable to use their company's gift cards at one of the restaurants listed. And how was I able to order take out in October using the same gift cards? I was upset because I only went to this restaurant to use the gift cards I had bought. I paid with my credit card and we left the restaurant upset and confused. I proceeded to call the restaurant the next day, asking to speak to the manager for some clarification. One of the managers said the manager that had information about the gift cards was in a meeting and will call me back when she is done. I was extremely disappointed when I never received a call back yesterday and if I don't get a call back today, then I'll have to call again. Overall, not sure where their miscommunication is but not accepting the gift cards for their own hospitality group when it specifically says online that it can be used at any of their locations is ridiculous. Especially when I would've used my money to buy other gift cards. The only reason I even dined in was because of these gift cards and then I ended up having to pay with my credit card and the gift cards are still unused. Really disappointed with their service and customer care. read more

J. Alexander's - Seared ahi salad - New American Near Me - Oak Brook, Illinois

The prime rib sandwich and french dip are to die for! They are about the same size and are the same price so my husband and I got both and shared. The menu is pricey but worth the splurge. The au jus that comes with both has a lot of depth. I can't wait to come back and try other menu items. read more

This was a great experience. My family and I were amazed at this, from the outstanding food to the calm and classy environment, this place was amazing. Would recommend. My son especially loves the Mashed potatoes and his burger. read more

It's an honor to finally write this review about a restaurant...an establishment...an institute that we have enjoyed for almost 20 years! We were glad to be able to dine in for our lunch meal, as they have a spacious tent situated on the back lot. The courses were delicious. We started with the salmon salad (that's not the name) appetizer, which was wonderful. We could have easily stopped there, but I'm much too much of a foodie for that! I had the prime rib sandwich with fries. Generous portions and VERY tasty. My husband had the special, the trout. Wow! We ordered carrot cake for dessert to take home with us. It's was all very, very well done. I cannot say enough about the staff. Front to back, the people who are part of the J. Alexander family are A-1 in my book. Our hostess/greeters were friendly and welcoming. Our waiter was phenomenal. Our bussers were efficient and quiet. We hardly knew we were there. The food is delicious AND it's the high-quality people that cause our dining experiences @ J. Alexander to be over the top. Looking forward to our next opportunity to dine with them. read more

J. Alexander's - Smoked Salmon Dip - New American Near Me - Oak Brook, Illinois

J Alexander's never disappoint always good place for good food especially comfort food. Restaurant is always clean staff is always diligent and professional. Really is a good place for a date night or just something casual to celebrate. read more

I had the Thai Kai salad and a Mexican-style lager for lunch. The salad included a nice combination of raw veg and a lot of thin-sliced chicken breast that had the tender, moist texture of having been poached; it was very tasty, filling but not heavy. Ask for half the normal amount of dressing or for the dressing to be on the side. read more

For the price of the steaks could of been a better experience. Great server. Under cooked medium NY Cold Mac and cheese The stars go to the carrot cake great save to underwhelming dinner. read more

I think this place is the best bang for your buck. Service is wonderful and the food is reasonably priced. Good portions. Nice cocktails.

I am more than happy to give this place a five star review. Not only was the food good but the service matched the food. My BF and I had a reservation for 5:45 we were about 10 minutes late and we were still seated promptly after our arrival. Our server was very polite and full of energy. We started out with the bacon deviled eggs for an appetizer. For an entre I ordered the crab cakes with loaded mash potatoes. The crab cakes were very tender and moist the pairing sauces were good as well. My BF ordered the NY strip with the MAC and cheese. It was a great pair. They complimented each other well. The steak was seasoned well. Our food came out in a decent amount of time. They have a variety of wine and beer options but I am more of a cocktail person. Our waitress got us a cocktail menu and I ordered the red headed Rita. It was nice and strong the pomegranate paired well with the alcohol. S.N my BF steak was over cooked and first and they were very accommodating they made him a new steak at his desired temperature. He originally ordered a steak cooked medium when he got it, it was more well done. One of the mangers were walking around checking on guest he expressed the issue she gladly replaced his steak. Great customer service. I recommend this place and I will be a returning customer. Our Sweetest day dinner was one to remember. read more

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This place is over rated. Everything there is decent, just decent. Food is acceptable, nothing special, but it is overpriced. Seems this place appeals to the "foodies" who like to talk about how much they spend on dining out, guess it makes them feel special. Would rather find a little independent restaurant with honest old fashioned from scratch cooking. read more

Came for a work related dinner and the waitress was just lost. I think she left her smile at home as well her knowledge of the menu and stared at us. The funny thing was she would slide our entrees and appetizers on the table which was a first because normally a waitress would place your plate in front of you and one of my coworkers could only consume soup due to her dietary restrictions and you would think she would suggest maybe some bread or crackers??? We literally sat there and chuckled about this ladies performance. She would drop off and disappear from our table. Waited for her to reappear to order drinks and I almost had to go to the host at the counter for a bag to carry my leftovers. As far as the meal goes it was okay and nothing spectacular so with this being said we will not revisit to spend 400 plus for that kind of show. read more

Second time at this restaurant. It's a bit hard to find but definitely worth the search. Came here for a birthday lunch with sis and nephew. Our waitress, Kimmy, was awesomely attentive. We ordered a Alex Salad to split for an appetizer, I ordered the Prime Rib with loaded baked potato and sis got the Crispy Chicken Platter with loaded baked potato and cole slaw. Prime Rib was cooked to a beautiful medium rare. Buttery and delicious. Loaded baked potato was stacked high and delicious. The chicken platter was "basically chicken tenders" but way more elevated. You can tell it was actual chicken breast that was cut into strips and battered and fried. The cole slaw was refreshing. It wasn't made with heavy mayo or extra tart or tangy. It was very lightly dressed. It balanced out the heaviness from the rest of the dish. What made this restaurant a five star experience was the customer service from Kimmy and the presentation of the food. We eat with our eyes first and the food was beautifully presented. Kimmy overheard me saying it was my birthday and finished my meal with a scoop of vanilla ice cream drizzled with chcolate and a candle. It tasted like it was made in house and not store bought. The sour cream too by the way. Overall a great way to spend part of my birthday! read more

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Been coming to this location for a few years. However, it's been a good two years since I've been there, and the service was still great. The food was great. The atmosphere is great been back twice read more

I like this place Great service and nice food this place is a good value for your dollars

Makes me sad they closed this place in Lincoln Park. For price and quality, place deserves a 4.5 star. Stopped in on our way to the burbs. Started off with the queso dip, so good. Want you would expect. Wife and I split Alex's salad and the French dip sandwich. Salad was fresh and again, tasted how it should. The sandwich was fantastic not chewy at all. Tender with a ton of flavor. Bread was toasted very well and horseradish was a great addition. read more

J. Alexander's - French Dip and Alex 's Salad - New American Near Me - Oak Brook, Illinois

Great service from all staff I encountered, especially my server Eric. The prices were reasonable. My friend specifically wanted to come here for the salmon and orzo. Their Moscow mules were tasty, better than the cocktail of the month. Not sure of vegetarian options but plenty of chicken, fish, and steak dishes to choose from. Service was very attentive. read more

I ordered the swordfish special that came out in two separate, small pieces. It was severely overdone and the "lemon sauce" was flavorless. The cous cous was seasoned with what seemed like a random combination of every spice they had in the kitchen, complete with slivered pieces of bay leaf I had to spit out. It was served with a barely steamed, untrimmed broccoli crown. I spent $35 dollars on this atrocious food, but didn't bother talking to the surly manager as she'd already become argumentative with my dining companion. Skip this restaurant unless you'd like to eat terrible food in an inhospitable environment. read more

Fantastic prime rib but it was so cold in the restaurant that before we knew it, our food was very very cold. read more

J. Alexander's - New American Near Me - Oak Brook, Illinois

The food was great and the service was superb. Make sure to use Resy for your reservations.

Approaching from 16th street it looks very dark. We were sure it was closed. It was open but really dark inside. We lucked out and got a booth at the windows. Great view of parked cars. (Lucky?) Host staff was friendly. Seated exactly at our reservation time. Our server must have been new. Lots of long pauses in service. One in our party asked for bread when we ordered drinks. We never did get bread after reminding her twice. 4 in our group. Wine-ok Pear martini- not so good Dirty martini good Something else- forgettable Ahi tuna-large plate, small portion in a big lump. Tiny mashed potato portion Salmon- ok, dry tiny Roasted chicken huge plate of food Fried chicken tenders, large plate with a big pile of fries The contrast of tiny plates of food to huge plates was amusing. Nobody raved about any drinks or food. Expensive! Quality of food- average Service- fast but spotty Lighting- dark Intent to return? -doubtful read more

My friends and I have met here for dinner and the food and service is wonderful. They also did not make us feel rushed as we chatted and caught up on events with eachother read more

Soooo, delicious service great!!! Had grilled artichokes (so yummy) prime rib mashed potatoes. Melt in your mouth!!! Carrot cake for desert it was indescribable so good. We saw several dishes go by and they also looked very good and there was plenty of food on each plate read more

Had dinner with friends who are regulars. Ordered the turkey burger which was excellent. I was able to switch the side for Brussel spouts- my favorites. My daughter ordered the prime rib sandwich and that Also looked awesome. More importantly, the service was excellent. We were seated right away but I think we had a reservation. Will definitely return again. read more

Service was excellent. Food was superb. I had rattlesnake pasta. Love that stuff. Everyone's food was delicious. When I come into town this is one of my go to places read more

What happened to this restaurant? This used to be a favorite of ours! The wine was awful and sandwich was cold. When most of a sandwich and full glass of wine is left at the table, that's when the waitress should ask "was everything ok?" Nope! Won't be back. WAY too many restaurants in Oak Brook where I'll spend $100 on lunch. read more

My husband took me there to celebrate my birthday. We had a good time and I enjoyed everything, the tender steak with mace and cheese...delicious! Great atmosphere and good servers. read more

J. Alexander's - New York Strip steak with Mac and cheese. - New American Near Me - Oak Brook, Illinois

I've been coming to J. Alexander's for years. Years ago they remodeled and interior is attractive, more upscale. I'm just not a big fan of the large open concept dining. For me, intimate / cozy is always better. It's not my favorite restaurant in the area (I'm sure I'm a minority here based on reviews) - there are so many good restaurants nearby, but the food is average and can be above average at times. I give it 3 - 3.5 thumbs up. I'm fond of their salads and baby back ribs are pretty good. Can't recall ever trying one of their steaks. So can't comment. Menu is pretty standard American fare and really doesn't do much for me. Heard the steaks are good, may try. Slim selection but prices seem on lower end. Again, so many good steakhouses around. My recent visit was on a Sunday afternoon, after shopping nearby JA seemed like a convenient and reasonable choice - they were busy (beautiful sunny day) but they sat us right away without a reservation. Booth requested. Restaurant was bustling & loud. High ceilings and open concept don't make for good acoustics. I also noticed the staff (servers) looked 21 or younger, lol. Just an observation, not judging - has nothing to do with my review or service. Couldn't help but 'server watch'....guess I was just surprised as I've never noticed this in any restaurant before.....moving on... We ordered the fire roasted artichokes for our app, served with Aioli dip. My guy thought these were great...but then again, he's new on the grilled artichoke scene. I felt they were over charred and struggled to get any meat. It got messy. Char on my fingers, face. I must have used 2 napkins at least. I bet I was a sight for sore eyes. Was tired of tugging at the leaves, so went for the heart instead. Some flesh but not much. Didn't detect any flavor but char. Would pass on this next time. We were craving a good burger. My guy had the Old Fashioned Cheeseburger med rare. He really enjoyed. Cooked perfectly. Obviously, I'm more picky than him. I had the Steak burger also med rare - consists of ground beef tenderloin and ribeye. Can't say I noticed a difference in taste with the ribeye and tenderloin. If I didn't know it, I would've thought it was a regular burger. $15 - over priced in my opinion. More bland than tasty. I've had better, but I will say it was cooked a perfect med rare. My cheese was not melted. I didn't make a big deal out of it, but it should have been. They give you a mound of skinny fries and they were good. Not overly fried. Not really of fan of skinny, but I kept eating them...what does that tell you.. My bourbon mule was ok and he enjoyed his beer. Service was OK. Our waiter was friendly & somewhat attentive. He checked on us a couple times, got the feeling he had a lot of tables...Didn't go over specials and pointed to them on menu. Manager came over to ask how everything was - I always appreciate that. More managers should follow his lead. $65 pre tip. Think its a better option for a light lunch (salads) and the outdoor seating and view is a great perk ... Next time I need a burger fix, I'll head to DMK. read more

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Two stars at best. Probably only because the serve Jatari (??) was attentive. Price and quality definitely do not match. Calamari as a starter wasn't fresh, probably frozen. Our table also had the spinach dip--it was decent. The steaks were a huge let down. Our table tried each different steak. None of which I would recommend. I'm assuming covid got the best of this place, because this isn't the same J. Alexander's that I remember from 5 years ago. Unfortunately won't be back. read more

We just celebrated our 17 yr wedding anniversary here. It is beauty quiet and amazing food.

Our server was the bomb! Chris was so professional yet personable, he made our meal and experience dining there wonderful. He not only got our orders correct, but he perfected them with all the bells and whistles to our liking. We will be going back and requesting Chris again. Also, the calamari and scallops, delish! Make sure to leave room for espresso and dessert too! read more

J. Alexander's - Key lime pie made in house! - New American Near Me - Oak Brook, Illinois

This used to be a fabulous place is kind of gone downhill in the way that the prices have gone up the food taste has not gone up with the price however if you're looking to always be served a good meal even if it's a little pricey this is not a bad place the bartenders are friendly to in my humble opinion I would not go out of my way for this. I think the best foods here are related to some salad adventure read more

What happened to this great place. My friend and I stopped in 2 weeks ago. We were only allowed seating in the bar area. It was so dark at 4pm we couldn't read the menu without our phones. The bar menu was really expensive for what it was. There were probably 5 people working that area and maybe 6 people in there. Unfortunately no one seemed interested in helping us so we left. Its different when there's no help. Even worse is sufficient staff who isn't interested. read more

The food here is always delicious and the atmosphere is nice. I love that it's dimly lit and has a relaxing feel to it. The chocolate cake here is incredible, as are their salads, in addition to many other fabulous menu items! I tend to prefer getting a salad here and requesting grilled chicken as an add-on. My only complaint is that their reservations can get pretty backed up in the evenings. read more

Food was good, service was very good... Arriving for our 6:30pm dinner on Saturday November 11th, we were promptly seated BUT... when I attempted to unwrap my dinner wear I found the napkin to be totally encrusted in food. After receiving new dinner wear, there was no knife included. I was hoping that management personnel would have checked on our service; however, during the one-and one-half dining experience no check ever occurred. If there was such I check I would have informed management of my problems. Instead I decided to review J. Alexander's on line. At the time of our arrival Alexander's was only moderately busy. By 7:30 there was a wait line. Something appears to be amiss with the front of the house service and oversight. read more

This is like a VERY expensive Applebees and NOWHERE near the quality of high end steakhouses or the like. I had the Maui steak it was bland overloaded with terriyaki sauce. There are a lot better steakhouses out there. Their lemon martini was mostly overloaded with too much alcohol. They did have good chips and queso, which was a very expensive appetizer. Their prime rib was pretty good as well, but overall I'd say this isn't a "great" place unless you're looking for an Applebees type of quality of food with paying 4X as much for it. read more

I love J Alexander's! Their food is always consistent and good, no matter what state you're in. The grilled artichokes are fantastic. I have other fav's as well. Nice atmosphere.... A tiny bit noisy depending on the location, but always good. read more

Oh, how I miss J.Alexander's in the city! It was truly one of my favorite restaurants in the world (at least in Chicago)! The steak n' fries is always a treat for under $30, the martinis are a hit because they come with a sidecar and the carrot cake cannot be beat! If you are not in the mood for steak, check out the Hyde Park chicken sandwich - it's everything! read more

J. Alexander's - Red-Headed Rita for the win!!! - New American Near Me - Oak Brook, Illinois

An Oak Brook institution! This place has been around for over 20 years. I had the French Dip with fries, off the lunch menu. While pricey, I feel very good about my choice. It was delicious. We had a dine-in experience and the Covid precautions seemed more than adequate. The servers were all masked. I took a business colleague to lunch and he was also very impressed. read more

This place is a gem! I've been told to try many places since I've been to Chicago. No one said "you gotta try J Alexanders" well I'm telling you that you gotta try this place!! The staff was friendly and very organized. Seemed like a well oiled machine where all the parts were properly functioning and performing well. I saw them helping each other hustling to assist customers, keeping vacated seats clean and sanitized. They were also all wearing masks the entire time. No chin diapers. I got there before my family and bartender (Taylor) saw me put the Blackhawks on my YouTube tv and immediately asked if I'd enjoy it on the bigger tv at the bar. The employees there were truly amazing! I saw Kane's 400th, thanks Taylor! Oh yeah, the food! So, the food was as good as the staff. The queso nachos were mouthwatering good. I was not a fan of the chips by themselves, but somehow they disappeared with the entire dip. Fire roasted artichokes were I believe as perfect as one can make an artichoke. I ordered the Filet and it was cooked and paired perfectly with the loaded baked potato. Wife order roasted chicken and was perfectly seasoned and cooked. Kids had burger and Mac and cheese side and they were very good. I tried them both and I would have been happy to receive either as my food. Ok so I would never order carrot cake, I have never ordered a carrot cake.... but I WILL be back for this one. I usually prefer ice cream deserts but this is one of the best cakes I've ever tried. Almost forgot I had a mojito that was excellent also! J Alexander's is a must. Now you know. read more