Long story short, if you consider the entire experience, I was very underwhelmed, almost to the point of a 2 star rating. As we entered, I was impressed by the decor and how nicely and promptly our group of 5 (without reservations) was greated and seated. The ambiance was certainly nice and, given that it was a Wednesday evening, I certainly noticed how busy they were and felt a definite energy. Our server, Alyssa, promptly greeted us and got our drink order. From that point on, I was less and less impressed. My simple whiskey and coke took a very long time to get and when it came, some other server just walked up to the table and asked who had a whiskey and coke ordered. His approach immediately struck me as odd and seemingly out of place with the character that and service level that I assumed based on the menu, prices, and atmosphere. Our server did check in a few times to see if we had any questions on the menu or needs. Having never been there, I had a few and asked for some recommendations. Our group had a couple with salads, the salmon, a steak, the veggie burger, and I ordered the bayou pasta and a cup of gumbo. Our server warned me that both were pretty spicy and I told her that I was fine with that. Meanwhile, our group had an order of the spinach dip, which was certainly tasty. When the two salads came, another server brought them and again they had no clue who ordered what, even though our server took the orders around our table in order. After taking our orders, our server asked if I'd like another drink and I asked that she bring it when our meals were delivered. While the others in our party enjoyed their salads, I waited for my gumbo and tried to catch our servers or someone's attention without making a spectacle, which was a failure. I finally caught our server's attention and asked for my gumbo. Just as that discussion was happening, the entrees were brought to the table so I told the waitress that she'd missed the opportunity for me to enjoy the gumbo that she had recommended and reminded her about my drink. We again had to deal with the clueless people fumbling around with trying to get the food to the right person and our server didn't even try to help. My entree, the Bayou pasta, was very clearly made with tiny processed scallops, tiny shrimp, and had some shredded crab meat sprinkled over it. I can say that the pasta was well prepared. Overall, it wasn't tasteless, but it wasn't anything close to spicy. Otherwise said, I can get a very similar meal, with the same grade of seafood, at any mid level restaurant like an Applebees or TGIFriday and at least get a nice piece of garlic bread or something along with it. As I was about 1/2 way through my entree, our server finally delivered the drink that I'd asked for with my meal, along with a complimentary sample of the gumbo and an slight apology for the mistake with my order. As I was quite hungry, and the Bayou pasta was reasonably edible, I cleaned my plate, and then decided to try the gumbo. On the plus side, the gumbo had somewhat of a decent taste profile and wasn't made from bargain ingredients, but again it was very mild. As I mentioned, my experience was far from what I expected, and pretty much a 2 star experience. The rest of my party, all of whom had been there before, were not as disappointed so I rounded up 1 star. But, I don't plan to go back and certainly can't recommend them. read more