Called and was able to schedule an appointment the same day…read more IT Tech was at my house and was able to resolve my computer issue quickly.

No returned calls after more than a week. No returned messages via Yelp after asking for help…read morethrough their messaging as well days later. Thanks for wasting my time and for dicking me around when I needed help. Add my 1 star rating to all of the others.

Technology is now attached in our lives that we rely on it heavily and when they break down, only…read morestress is inevitable. iTech is a hero that everyone needs when technology fails. I have been coming to iTech for 5+ years since it was subleasing a room in a cell phone store near Zion Market Buena Park. I had computers reformatted, video cards installed and hard drives replaced. He fixed my wife's MacBook Air, set up networks and back up drives at my work. He knows it all. A friend asked me if I knew a repair shop to fix his failed MacBook hard drive, and iTech was the first place I recommended. He got quotes from other neighboring competitors, but ultimately went with iTech because Mr. Kim offered the best price as well. In the end, he was completely satisfied the service too and became a loyal customer. What makes me come back is Mr. Kim's reliability, honesty and value of service. There's a back parking lot and enter from there. You can also call to make sure he's at the office or if you're trying to get a quote. Mr. Kim provides periodic updates of what is wrong with the computer and when it will be completed. He doesn't do unethical practices and salesman like up selling. He goes straight to the problem and recommends what you need. I hope your technology doesn't fail you, but if it does, iTech is the real deal. Trust me me Yelpers.

My computer crashed and it turned out to be my hard drive. Luckily they were able to back up my…read morefiles on to a new one. They had my computer back to me in a day.

This guys are the best!!…read more I didn't have sound on my laptop so I literally couldn't do anything on it, but I took it here and they fixed my problem and for free!! Super proffesional, friendly and useful, if you have a pc problem, laptop you should check them out!

DO NOT COME TO THIS COMPUTER REPAIR!!! This is arguably one of the worst businesses i've ever…read morevisited in my life. I built my first computer and for some reason I couldn't get display. So I brought my PC here for a diagnostics. The man at the establishment starts looking at my PC and starts throwing it around all over his repair desk. To the point of one of the USB's plugged in was bent when I got it back. He tells me "GPU and RAM were bad" and thats why my PC wasn't working. I didn't suspect that to be right as he charged me $20 for this service. This man was trying to rob me for the most expensive parts! Like I mentioned, right away I knew what he said was wrong, so I went to another computer place right after, turns out I didn't have a wire properly plugged in and the service was way better. (shoutout ComputerTech Brookhurst) To make matters worse the man at the first repair shop also took my GPU support bracket as well!!! I had to go back the next day and retrieve it, not even a sorry. 0/10 for the costumer service, 0/10 for diagnostics and technical expertise. 0/10 for professionalism and trustworthiness. Do not waste your time here

This guy definitely knows what he's doing. He diagnosed my problem very quickly. When every other…read moreplace wanted to replace my charging port, he told me It probably just needed a deep cleaning. He was correct. In and out in 10 minutes. Works like new! Thank you sir!

I had a Samsung phone that suddenly wouldn't power on, so I took it to a repair shop near my work…read more They charged $80 just to diagnose the issue and told me it was a motherboard failure. For data recovery, they quoted $350 to start, plus $50 per hour after that, and said it could take 7-10 days. That sounded like it could get very expensive very quickly. I decided to get a second opinion and took the phone to iFIXsmartphone. Gene examined the phone for about 15 minutes and came to the same conclusion -- I needed data recovery -- but instead of trying to upsell me, he referred me to a trusted specialist who could actually help. I really appreciated the honesty and transparency. Thank you, Gene!

Fast and efficient service, reasonable prices. The technician called me as he was working to tell…read moreme how things were going.

Owner very knowledgeable and truthful good man truly helps with no upsell or BS. Very grateful for…read moreinformation given for a charger I was looking for my Dell laptop which he didn't have on-hand and specifically told me where to buy and what to buy to work with my specific laptop instead of selling me a useless one.

Very professional and efficient . I was really impressed…read morewith the prompt response when I contacted the company . Very satisfied with the final result .

We never asked for free service calls. We called you to tell you about a problem with the computer…read moreyou sold us, and wanted to get service call set up. But since you never called back as promised, how were we to know. You could at least have said that service wasn't included in the sale of your refurbished computer and we could have worked with you from there. But you NEVER RETURNED THE CALLS. And what does our lack of computer knowledge have to do with you not returning calls or informing us of your service call charges???

1) Honest assessment of laptop issue 2) Practical solutions…read more 3) Trying to save the customer from potentially unnecessary expenditures

They took the time to make sure I understood all my options. And they like Avocados! Good location.read more

Had an easy time fixing my pink macbook :) Pricing was very good and I had my computer fixed and…read moreready for pick up by the next day. Very efficient spot to fix electronics!

Wednesday afternoon, I took my daughter to eStarTechs to have a stripped screw removed from a…read moreNintendo Switch. The wait time was 20 minutes, but he finished it under 20 minutes. He was able to remove the screw without damaging the console. I highly recommend eStarTechs and their friendly staff. Will return from more service.