Here we go again. 6.5 years after a roof replacement. And an islander roof is leaking yet again. So the question is....will you stand by your work? read more

Islander roofing I want to thank Vi, owner of Islander Roofing and his crew for great customer service and quality work on my roof. Getting a new roof can be very stressful an expensive by islander roofing fit our budget needs. His crew of guys were very respectful, and they just did outstanding work. they knocked my project out within a day and a half. I also really appreciate it they're meticulous cleanup of roofing debris after the project was done. if you need a roof I recommend islander roofing. Eric Nicholson read more

I spent $5k on a garage roof. What a mistake! They used two different colors of TPO roofing. Why??? I look at this roof from my second story window everyday and it drives me nuts. Vi promised to fix it multiple times but never did. Also, from the ground, you can see plastic lining sloppily sticking out from under the gutter. They seemed cool but I really regret having trusted them. read more

Islander Roofing - Garage roof a few weeks after installation. Why two colors? - Roofing Near Me - Lacey, Washington

I would give zero stars if I could. I am a real estate agent and about a month ago my clients purchased a home that said the roof is replaced in 2015. When the inspection came back saying that there was a soft spot in the roof we weren't too concerned because it was only a six-year-old roof. Should be an easy fix. However after they closed they had a couple bids from different roofers come out to see how much they would need to pay in order to fix that problem. Turns out the entire roof was really poorly done, there was leaks everywhere, and basically they need a new roof. I tried contacting everybody who is in the previous transaction to find out who actually replaced the roof, turns out it was Islander roofing. I tried calling them three times and left messages with no response. I just wanted somebody to come out from Islander roofing see the problem, and fix it. They never replied to me or called me back. Finally I emailed them and that's when I got a response. They said they had no record of replacing the roof because it was a cash deal. He still offered to come out and look at the roof. Well I got a call from my client saying that he did come out to look at the roof but seemed really uninterested in being there and didn't want to really help. He said that as long as they pay for the materials they would do the labor for free. This was a six year old roof! We should not have to replace this! Then I sent a very strongly worded email to the owner of the company basically saying I was super disappointed in his response, he should take ownership for the problems that he had created, and I never got a response. Seems like this is a common problem with this company. He also mentioned to my clients that all the other roofers that came out and told them that they needed to replace the roof we're probably trying to just get money from them and that he doesn't think that the roof needs to be replaced. I find it very hard to believe that seven other roofers came out and all said the exact same thing just to get money. I will be reporting them to the Better Business Bureau, please never use this company. read more

Great job! New roof, skylights, gutter and downspouts. Looks outstanding. Vi and his crew were professional and detail oriented. We developed a leak this last winter and they replaced our wet, moldy OSB sheets with plywood. Vi was very thoughtful and checked on our roof late Friday night during a thunderstorm. Thank you for your hard work and excellent customer service. LT Gutters was a fabulous company to work with too! read more

Islander Roofing just completed reroofing my entire barn. I highly recommend this company because: 1) Very professional in all respects 2) Highly completive price wise with the three other bids I took. 3) Experienced. Vi, the owner, has been doing roofs for 30 years. His crew contains skilled and practiced workers 4) Considerate of my horses safety, both in the roofing process and the clean up of nails. 5) Cleaned up the work site. 6) The roof looks BEAUTIFUL. read more

I hired ( Vi, owner of ) Islander Roofing 7 or 8 years ago to re-roof our house in Yelm. We were living on the other side of the country at the time and the entire transaction was done via e-mail. Vi kept me updated on the progress of the job with text messages and photos. When we arrived in Yelm, we were very pleased with the work that had been done. Fast forward to last week... I contacted Islander Roofing to come back and estimate a new roof on my garage this time. Vi came out right away and gave me a very competitive estimate. Much less (less than half) than a roof roof company I saw advertised on local TV. Today Vi and his crew finished up the job and it looks great. I'm very happy with the work Islander Roofing has done and wouldn't hesitate to have them do more work for me, or recommend them to a friend or family. read more

Thank you guys so much for coming out and fixing my terrible problem same day, within the hour of calling and in the dark while pouring rain!! Exceptionally reasonable pricing as well. You guys are awesome, thank you so so much! If ever needed I will be using you guys again, highly recommend!!! read more

Vi did the roof on my home in 2016, it's been leaking in multiple areas, both skylights are leaking, the attic is leaking and full of mold.I had 10 roofers come out and say the roof was installed incorrectly, so Vi came out to look and said he'd provide the labor to fix just the attic portion. I have tried to reach him for two weeks to get this started with no response. Hopefully I can get through to him soon to update this reviews. Not the most professional service. read more

Roof leaks at skylight and into light fixtures. Back porch was never finished. 10 K for less than 900sq foot. We spent a lot of time picking up old shingles and nails from flower beds and driveway ! This property is a recognized wetland ! We can not get this Company to stand behind their work. They work with out permits and found they are not accredited by the BBB they have 3 similar complaints in record. First call to their other identity with different address and phone but same name. Told they didn't do the roof. Next call to Islander different address and phone but same website. They said they roofed the entire place when I asked about porch. Promised me they would come out. Nothing !!! Husband called they came out and informed us they were told not to roof the areas that are leaking. We asked for a copy of contract and the owner was arrogant and rude, said he would try to find it. Nothing!! My Sister paid them with my aunts money ! to do the work. We moved here and began paying the taxes and taking care of the place. Yes I am a owner. She will not produce the contract or receipt for no one !! I offered Islander to show them that I am a registered owner and sole taxpayer if property. Nothing !!! Owner of Islander again says he didn't roof the place when I post reviews. Then owner said he doesn't have to do anything since I didn't pay him. Maybe legally true but our Dilemma is a leaky poorly done roof. Cost money to finish porch and even if we pay $ 2400 to pay someone to fix things we are still worried about future issues maybe needing a new roof ! read more

I found Islander Roofing on another site searching for skylight repairs. It was comforting to see they had many five stars and positive reviews about their work, not to mention skylight repairs -hard to locate. So, I sent a message via the search site on Sunday noon noting we had a leaking skylight that was an urgency as we were heading out of town toward the end of the week. I was very pleasantly surprised I was called later in the afternoon (Sunday!) stating they could arrange to look over the situation Monday. "Vi along with two of his crew showed up very promptly at the appointed time. He said he'd take a look at it first and then let me know what the options were. "Vi did a good job explaining and showing where the seal of the glass had completely deteriorated to the point where it had pine needles inside the panes and edging. A new replacement for the whole glass portion was the only option. He quoted me two reasonable options and pricing (I had looked into costs ahead of time) (one R and one not) for install and the replacement and had a new skylight picked up by his crew. It was installed within an hour. Said that all work was guaranteed. "Vi is straight forward without sales hype, personable, and easy to work with. I will and would recommend Islander Roofing and "Vi. read more

Islander Roofing - Roofing Near Me - Lacey, Washington

Islander Roofing re-roofed my house in Olympia about 10 years ago. The roof is now failing due to incorrect installation of the shingles. All of the shingles are cupping and two other roofing companies have told me that the roof is beyond repair and must be replaced. I had Islander Roofing install 40-year shingles and had expected this roof to last 30+ years. In January and February of this year, I called and left voice mails three times and sent one email, and received no response from the business. I am very disappointed. read more

This was one of the best projects I have had done by an outside contractor. The whole team was efficient and capable. Even when faced with some serious challenges, Islander kept going and produced an extremely well finished project. Huge thanks and appreciation! read more

Islander Roofing is a fantastic, family owned, and honest business. Vi (the owner) arrived for the quote appointment exactly on time (and wearing a mask), his quote was VERY reasonable. He had my roof supplies ordered and installation started the next day. My roof was 23 yrs old and in BAD shape. Even after finding that ten sheets of plywood needed replacing and other issues, the price never increased from the original quote. I was impressed by how professional and thorough the crew was. Would HIGHLY recommend this company! read more

The rain storm yesterday uncovered a leak along the water heater vent. In searching on Yelp I decided to try Islander Roofing as the reviews were OK and I did not feel this was a major problem as the roof is only 6 years old. I sent an email last night and got a call back this morning and agreed upon a time. They were running late, but I didn't know that and was about to contact someone else. Vi introduced himself and proceeded up the roof. Sort of as I expected, there was missing caulking. We agreed on the price and it was fixed within 30 minutes. The 4 star rating was just for the lack of communication. When we spoke this morning, they said they would be there in 1 to 1 1/2 hours, but if was just over 2 hours. I would have been fine if they just would have called. read more

The young men working on my roof were courteous and thorough in their work. They seemed to be happy. I heard whistling and singing as they worked, and appreciated that. It showed their contentment and satisfaction with their work. I feel that the job on my roof was done well. It stopped the leaking that was happening. I am happy to recommend them to anyone who needs a new roof! read more

Islander just finished replacing my roof and gutters. They were very nice to work with and was done quickly with clean up around the house. I would work them again!! read more

Islander roofing replaced our skylight to find we also are in need of a new roof. Gave us a respectable quote and did a great job on our skylight. We will be calling them again when we're ready for the new roof. Thank you! read more

Islander Roofing is a fantastic, family owned, and honest business. I was impressed by how thorough the crew was and how responsive Vi (the owner) was,he was there through the entire process. Would highly recommend this company! read more

Awesome roofing company to work with. From initial contact to finished project. Great customer service and top quality craftsmanship.

They stripped and replaced my roof last spring. Did a great job. Did everything they said they would do. Employees were quiet and professional. Would recommend them highly. read more

Vi and his crew has done all of my family's roofs (6) for the past 10 years. All of the roofs turned out well. Prices are very reasonable. His bids came in under all the others. I had a couple of very minor issues and Vi showed up the very next day to take care of them. Vi is dependable and stands behind his work. Our family and friends will continue to hire Vi for future work. read more

Islander roofing worked on replacing my dad's home roof 5 years ago. Now there is a leak in the bathroom. I've tried to contact them many times including leaving messages. NO ONE has returned my calls. I don't understand what kind of business that NEVER pickup phone calls or returning one???. I had to call someone else to fix the leaking. read more

My review is late in posting- this group put a new roof on my house last spring. The team was fast, efficient and very nice to work with. They had the best price and finished the job in 2 days. Excellent service! read more

I had a roof leak around an exhaust vent. Made a phone call to islander Roofing. They were able to fix my leak the same day within two hours of my phone call. Very friendly and professional. Showed me the reason I was having a leaking issue and explained how it was fixed. I will recommend them to all my neighbors in this development as they were all built around the same time and have the same issues. Thanks for the great and fast work. read more