Saw their Yelp Award posted on-site, so I figured I'd give Island Dry Cleaners a try -- and I'm glad I did. I was thoroughly impressed. They offer a wide range of services including dry cleaning, alterations, leather & suede cleaning, rug and drape cleaning, wash & fold, and even wedding dress preservation. I brought in 2 linen shirts, 1 pair of linen pants, and 1 pair of dress pants for dry cleaning, and everything came back looking fantastic. What really stood out was the linen pants. They had a stain at the bottom of one leg that other dry cleaners either missed or couldn't remove. Island Dry Cleaners got it out without any issue. Every piece was also crisply pressed. The service was fast and friendly. I dropped everything off Tuesday morning and received a text notification Wednesday late morning saying my clothes were ready for pickup -- a full day earlier than expected. Pricing was $7.50 per item, which is a little higher than what I'm used to paying, but absolutely worth it for the level of quality and service received. I'll definitely be back. read more

Excellent service Mostly took bedding but it was done perfectly Good price Quality service read more

I've used both locations (Chandler & Gilbert) for years and once again they recently showed why they are the best in the Valley! I had a flight to catch and they went above and beyond to ensure I got my dry cleaning in time. All hands were available and they made it happen. I have to give a big s/o to Tracy for coordinating it all. Customer for life! read more

Been going here for years. Great cleaner, friendly staff/owners, and very accommodating.

Service was great! From the customer service to when they had my suite ready.... Would recommend.

I came in as a new customer prepared to spend a significant amount on multiple alterations, but the experience was extremely disappointing. The staff was not only rude, but also dismissive. I was left standing partially helped while they continuously assisted other customers who came in after me. When I finally asked whether I should come back at a better time, the employee accused me of being rude and claimed I was "undressing" in front of customers even though I was simply trying on pants over a full bodysuit with nothing exposed. Her tone and behavior made it clear she did not see me as a paying client, despite the fact that I was. The dismissiveness and unprofessionalism I experienced ensured that I will not be returning. read more

Not impressed with this business. I walked in this afternoon and was the only person in the shop. The woman working behind the counter didn't greet me or even smile. She moved from the side counter to the front counter and just stared at me. I finally approached the counter and again no greeting, no how can I help you etc. How else are you supposed to feel but a bother when that type of interaction happens. I needed a plain black spaghetti strap added to a prom dress that was missing. The girl said that she didn't know if they had that material. She then stated they send alterations out and couldn't help me. Disappointing to say the least. No way to call whoever does the alterations to find out if it could've been completed? I can't imagine how it works if you need to be measured to have slacks altered etc. Overall, if the girl working the counter had even attempted to be polite I wouldn't have taken the time to write this review. read more

I have been going to this place for several years now and it's always been on time and the quality of the service, excellent. On top of that, the gentleman upfront ,I should know his name along with the young lady who sometimes is there, are always super friendly and easy to deal with. It's definitely a dry cleaner you should trust with your items. read more

took my white dress here to get the spray tan cleaned from it. and my dress came back spotless! very quick too! i recommend

Always well done and done on time. Appreciate that it is a small business! I support small businesses.

Update: they reached out and proved they tried looking for the lost item, but they could not locate it. They seem to genuinely care about their customers. I would still recommend and we would use them again. read more

Island Dry Cleaners - Items - Sewing & Alterations Near Me - Gilbert, Arizona

Never disappoint me their service and I used to live near by but now move out somewhere else but still manage to dry clean And alterations . I don't mine for driving read more

Great Dry Cleaners! I got my clothes back in great condition; no strange white chemical marks or permanent creases where they shouldn't be. Great Service with a Friendly face and customer service attitude! read more

I am so thankful for Island Dry Cleaning. I was called into a last minute work event and I needed to have my dress pant and shirt pressed. Their staff was wiling to work with me to get it done same day. Really friendly staff and I can't thank them enough. read more

Our dog got sick on one of our furry rugs, and the other just needed a simple cleaning. We brought both rugs in to get cleaned at Island dry cleaners. We showed them where the dog got sick on the one rug. They said no problem, both rugs would be cleaned in a few days. I always record opening my dry cleaned items out of the bag when bringing them home, to have documentation of the state of the item being returned to me. Make sure there's no damage. My white furry rug turned out fine. Seems clean, no issues. The gray rug my dog got sick on, is still clearly visible after getting it dry cleaned. I'm disappointed that they said nothing to us when we picked it up, they should have told us they didn't get it fully cleaned. We paid full price, over $100 to get both rugs cleaned, while one is clearly, visibly dirty/stained looking. read more

Island Dry Cleaners - The stain not removed after we picked it up from being dry cleaned. - Sewing & Alterations Near Me - Gilbert, Arizona

I have been here a few times to get blazers dry cleaned and have been incredibly satisfied. However, I had four denim pants hemmed and was very disappointed with the outcome. Unfortunately, I didn't check them prior to leaving and just recently tried them on, which prompted me to leave the review. The hem on the pants isn't even relatively close to the original pant. I wish I had a before-after image for context and if they weren't able to replicate it contacted me prior to doing such a poor job. As mentioned, if you are looking for a dry cleaners ONLY--definitely recommend. Although advertised, the tailoring may leave you unsatisfied. read more

I needed my daughters choir dress dry cleaned last minute for her school requirements and I called about 8 different places that couldn't do it. I reached out to island dry cleaners and Tracy was so kind and empathetic and understood my situation. She was able to get us in and it was such a relief for our whole family! Thank you so much island dry cleaners! Will definitely be using them again for all our dry cleaning needs. read more

I've been going to island cleaners for about 6 years, started because it was close to me and a family owned business. I moved further and still drive 30 mins to use them. The last two times I've had an issue, first was the price of alteration at drop off vs pick up. I talked to Tracy and she made it right. This last time, I dropped off my work uniforms for dry cleaning, press and alterations, and had one of my uniforms that was altered previously for them put again on the ticket (it was an example for the alteration lady). It was a simple fix, and it was taken off. This may come off as a negative review but it's not. My point is each time there was a miscommunication they fixed it, made it right. Something so simple. That's why I'll continue to trust them with my dry cleaning, press and alterations. We're all human. They care about their customers while being fair in pricing and to themselves as a business. 10/10 recommendation for island cleaners. From the front to Tracy the owner, they always go above and beyond. Thank you for being a trusted business! read more

Wonderful customer service with a smile and prompt turn around. I took my blazer in on Wednesday to be cleaned and was notified via text it was ready on Thursday. Super impressed. Less than 24 hour turn around for my one item. I also received a very fair quote to clean my 10 year old wedding dress and I almost cried tears of joy when the sweet girl at the front told me they can still attempt to clean it and preserve it for me after all of this time. Definitely recommend this place for your professional laundry needs. read more

highly recommend. clothes usually come back earlier than given ETA. happy to have found this place.

I took my daughter's wedding dress into be cleaned. It was was SO dirty on the bottom and I couldn't believe how great it looked when I went to go pick it up--amazing! Friendly & helpful staff too! read more

Island Dry Cleaners - Before - Sewing & Alterations Near Me - Gilbert, Arizona

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I had my daughters prom dress cleaned. She had some make up on the front and she had some dirt on the bottom from dragging on the ground when she took off her shoes. Almost all of it came out so I am very happy with the results. In addition, I communicated with the owner via Yelp and she was so responsive. It was also so reasonably priced. Thanks so much for making her dress look like new! I highly recommend Island Cleaners! read more

Can not give less than one star. Would if I could. I asks about some spots on my skirt and jacket was assured it could be taken care of. NOT. The help acknowledged the spots had not been removed and did not even say sorry. No I would not recommend having your linen skirt and jacket done their. Probably nothing else earther. read more

I went her a while back for a dress alternation last minute. They were soo accommodating and did a beautiful job!!! read more

Island Dry Cleaners - Sewing & Alterations Near Me - Gilbert, Arizona

First of all let's start with prices.....extremely high in comparison to the old cleaners I used to use (that is now closed). The only plus for this business is they did have a decent turnaround time given they don't clean everyday (per the lady at the front desk). After spending over $240, we arrived out of town to discover that a black shirt and a white shirt were hung together and the black faded onto the white. This was a shirt for the father of the bride to wear the next day. Needless to say since we were in rural area there was some added stress to get a new shirt to us (which we did at our own expense). Mind you the shirts never left the bag prior to our arrival out of town. Meaning this had to have been a result of something they did. Upon the discovery of said mishap, I called the cleaners right away. No answer so I left a voicemail. Fast forward over a week later and still no communication back so I called again. At which time Tracy did text me. She offered a store credit for the mishap but took no responsibility for it. She was not willing to credit our debit card the amount of the cleaning and the cost of the new shirt. I was NOT willing to accept a store credit since my first and only experience resulted in a ruined shirt that she was not willing to take responsibility for.....why would someone return for future visit to your store when you ruined a piece of their clothing? Makes no sense. After I expressed this and provided all receipts and call logs, she still would not take ownership of this mishap and said the conversation was over. This speaks volumes to the owner's lack of accountability and morals as a person. I would not recommend this store for any service because trust me if there is an issue, Tracy will not accept responsibility and do the right thing as a business owner/person. I would suggest finding a more affordable option with a business with integrity. Not sure why Yelp shows me in San Francisco, CA...I live in Gilbert. read more

Dropped off my suit, and 2 shirts off for dry cleaning. Was quoted an amazing price and told to come back in 2 days. Came back 2 days later. Clothes were clean and perfect. Place smells clean and is well ventilated, the owner is extremely polite. Definitely will be coming back. He also quoted for a duvet and I will be using that service soon. read more

I do not use dry cleaning services as much as I used to. But when I do I am very selective as they are usually finer quality items that are not worth the risk to some dry cleaners. I tried one closer by but they were so expensive and the person wrote total bill and not itemized, so you could not see what they were charging per item. When I asked for itemized, he read it off and did not write on final bill. Felt is was a bit deceiving. I looked up Island Cleaners on their reviews here and they seem to be a family owned business, which I like to support. I went in, turn around time fast and very reasonable and friendly and pleasant staff onsite. It is a bit of a drive but worth it. Will use them again. Thank you Island Cleaners. read more

They saved us!!! Our dog got sick at a friend's house and had diarrhea on their white fur area rug.... we were sure we would have to replace it... We thought a $30 attempt at the dry cleaners was worth a shot, and boy are we glad we did that! Island Cleaners was able to get the stain out, no problem. We are forever in their debt, haha. read more

They got me in for a last minute bridesmaid dress alteration ! Super nice and work was great! Would def recommend and use again in the future! read more

I've used them twice now (over a two year period) for dry cleaning my large comforter. The man (I assume the owner) I met at the counter was very friendly. They did a good job as far as I can tell and did it quickly. read more

This was the best small business dry cleaner I have been too. They found over $100 in my pocket and called me immediately after I dropped off to let me know. Very friendly staff and the Quality of work was exceptional. read more

Not sure of their work. I did a quote request on here and got a response. I then had a conversation via yelp messages. I arranged to meet the alteration person the following Monday between 6AM and noon. At 11:38 they had already left for the day. I used Lapels ... cost $2 more per alteration, but they were there when they said they would be. read more

The people here are super friendly! They text you when your dry cleaning is ready. Very affordable prices, great work, and great service!!

Found them on Yelp ! I forget who I spoke with over the phone but she was sweet and helpful . They had a special 10$ off 50 I believe . Our comforter was read within 2 days. We will be back soon ! read more

Island Dry Cleaners - love a clean comforter - Sewing & Alterations Near Me - Gilbert, Arizona

We needed to have a couple of king-size comforters cleaned and had used a different cleaners and they came back with an oder that made them smell worse than when we dropped them off. I requested a quote thru Yelp and Tracy got back to me within about an hour. She then offered a discount but we declined as we haven't been effected by the current pandemic and the price she quoted was less than our last place that we had them cleaned at. They said they would be ready by Monday the 20th and I got a text on the 17th that they were ready to pick up! Really wasn't expecting sooner but was pleased that they got them done so fast. When I opened them at home and they didn't have any oder I can't tell you how happy my wife was, one of the ones was her favorite before our last cleaning experience. I have found a "new" cleaners for all of my future needs! Thank-you Tracy and the rest of your team for helping out in these difficult times! read more

They did a really good job in altering pants and a suit I needed taken in. Fit perfectly. Very pleased Chuck F read more

Was just totally ripped off by this cleaner....will not use again. I used Island cleaners for awhile and over time felt they were were pricey so started using Tide cleaners (happy with them). Thought I would try Island cleaners again since in a new location...what a mistake. Dropped off a basic white linen short sleeve shirt, said "launder no starch". Picked it up today, they charged me $5.89! I asked why so expensive, they said "we only dry clean linen shirts." They should have told me that before I got the sticker shock! Almost like a little "bait and switch" of upselling without telling me. Seriously, you only dry clean linen shirts......I usually wash and iron this shirt myself and it is always fine. This time I wanted it "more pressed" then I can do so thought to have it done professionally. Will never use Island cleaners in Gilbert, AZ again! read more

Island Dry Cleaners is AMAZING! Tracy is seriously the best and a lifesaver. I had a clothing emergency before leaving for a trip and she was able to get stains out of my bridesmaid dress same day. Not to mention they are very affordable. Thanks again for saving the day! read more

I've never gotten anything dry cleaned here, but I go out of my way to come here for my alterations rather than go somewhere near my house because of the outstanding service they provide. The employees are so friendly and helpful, and my alterations always come back with great results. When I was trying on my dress before getting it altered I accidentally snapped a strap. I didn't ask them to fix it because I just figured I'd fix it myself. When I got my dress back I found they had fixed the strap and sewed the other one as well to keep it from breaking. They really do always go above and beyond for their customers. Also they have some of the best prices around. I highly recommend Islands to anyone who needs alterations. read more

I came here for the first time and brought about eight different items shirts pants etc. very pleased with the results and the service