Gentleman in the back doing the alterations is extremely rude and unprofessional. I feel bad for the workers at the front desk who have to deal with this man. If you're unsatisfied with your alteration, better find a different place than attempt to have them fix their own mistakes. They will fix nothing and get mad at you for calling out their mistake by scoffing at you and mocking you. I came in needing a tie altered for work. The tie is a clip on tie so I needed the length altered since I could not untie and retie the tie. I showed exactly what I needed done and how much to take off the tie. About 5 days later I came back in to pick up the tie. I grabbed the tie and walked out, upon further examination in my car, it was quite obvious the triangle where the tie comes to a point was two different lengths on each side so the tie looked lopsided. I walked back in right after and pointed out my concerns. The kind lady at the front agreed with my observation on the different lengths and called in the man in the back to come look. She pulled out a ruler and showed him how uneven the tie was. Immediately the man sarcastically scoffs, shakes his head, grabs the tie and tosses it back to me. He then starts raising his voice and speaks to his assistant to translate back to me saying he says it's fine and he's not fixing anything all the while shaking his head. So I then point out to him the areas of concern and he pulls out a ruler to measure. The ruler CLEARLY shows two different lengths on either end of the point and even the man can see this but again he goes I'm not fixing it, it's fine and continues shaking his head, rolling his eyes, and scoffs. He then says "just leave, just leave, just leave, we won't charge you, we won't charge you, we won't charge you" and I tell him I already paid multiple times. He is not listening to me, continues to talk over me and keeps telling me to leave and he is not fixing it and won't charge me. At this point I have probably said 5 times that I already paid. Eventually he hears me and goes "how much?" I tell him 20 dollars and he pulls out his personal wallet and tosses a 20 at me. I tell him "I don't want your money, I just wanted it fixed but if you're not going to do that it's fine. I just can't believe how extremely rude you have been to me. I came in and was nothing but nice addressing my concerns, I wasn't mad or anything but you sir have been so unprofessional and rude to me." I tell them I have used this company many times in the past which is true, the past 2 years I have used this place, and I told them I will never be coming back because of how rudely I was treated by this gentleman with the eye rolling, scoffing, head shaking, voice raising, tossing both the tie and money back in my face as if I am burdening him for asking him to fix his mistake. Attached are pictures of the botched job. It's not horrible but it is quite obvious the triangle point are different lengths and that he did not care about being precise when it came to altering what I asked them to alter. read more

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My son was asked to the homecoming dance less than a week before the dance back in the fall of 2023. I was able to find a decent suit online and had it shipped within a couple of days. However, the pants needed to be altered; taken in, and hemmed. With only four days left before the dance, I frantically called all the nearby alterations shops to see if any of them would be able to squeeze it in. Fortunately for us, Happy Cleaners & Tailors said they could! We drove there immediately. The kind seamstress got to work and said she could have it done that Saturday, the day of the homecoming dance. Literally a few hours before it starts. I thanked her and paid. For a rush job, it was reasonably priced, I think it was between $30-40, which I thought was reasonable. We picked up the pants the day of the dance and they fit my son perfectly! I've since returned to drop off bedding for dry cleaning. The ladies who work here are always pleasant. I've had nothing but great experiences here! read more

Recommend for formal dress cleaning! They did such a great job cleaning my daughter's prom dress. Great communication. Fast friendly service! read more

Terrible quality of service. Needed stitching reinforced on leggings and the stitching does not match at all nor does the thread color,green when it should be black!This is very sloppy and unprofessional work. My pants are ruined and cannot be worn without the messy stitching showing. Owner would not replace . If they could not stitch the same they should have disclosed that to me . I've had this type of work done at other dry cleaners in the past and never had a problem. Clearly this place is inexperienced and careless. Would not trust them with your clothes. Do not recommend!! read more

Happy Cleaners & Tailors - Laundry Services Near Me - Gilbert, Arizona

I got a pair of jeans hemmed here and they turned out perfect! Super fast and friendly service I will be going back again soon!

I had cuffs hemmed on an expensive blazer that were too long and they did an excellent job in a timely manner for a fair price

I highly recommend this place for dry clean and alteration needs. Jenny and Paz are amazing at alteration. High quality of work. I'm very happy and I would recommend them to my friends and family read more

I've been looking for a tailor that is skilled. I decided to take a chance and dropped off one jeans to be shortened because i'm short. She did an amazing job and i'm so happy with my jean length. She hemmed it so straight and neatly. She also used the gold thread that matches the stitching of the jeans. It looks professionally done and beautiful. I'm so happy with her work!! read more

The owner here is the sweetest and always greets customers with a smile. Her friendly attitude is so contagious and her desire to make sure we're happy is very obvious. She fixed my "unfixable" dress so quickly (online shopping for clothes is so difficult when you are on a time crunch) and it looked soo much better on me after I entrusted her with it. My "much-too-big" bridesmaid dress fit JUST right after she was done with it and I received many compliments (which I would never have expected after seeing the dress when I first received it). Love this dry cleaner and the owner! Will be back for sure!! read more

Happy Cleaners & Tailors - Laundry Services Near Me - Gilbert, Arizona

I couldn't be happier with the customer service and the work of Happy Cleaners and Tailors. Kim is delightful. They hemmed a long dress for me and cleaned it, and it was even ready early! So happy I found them! They will have all my future business. read more

Decided to bring my business here because of deceptive advertising by lapels. I don't appreciate being sold on something only to be told well if it's this, we can't do it, feel like reporting them to the FTC. I don't care if lapels is fast and has a quick turn around time. I want someone honest handling my laundry. read more

I needed my skirt which was part of my wedding outfit to be altered. It was super last minute, like a few days away from the "wedding" I was suddenly having. The lady there was so so nice and sweet. I rushed over with my skirt and forgot my shoes. She waited for me after store hours just to help me. It turned out really good and everything went well. I was definitely glad I called this place. read more

I dropped off a sweater for custom patches. She extended her deadline twice and once i got my item back the patches were sown in different places. It was crooked like a rushed job. And instead of correcting it she wanted to charge me 70$ --- on top of the second time she changed her prices on items i brought to her. I was really disappointed at her behavior when confronted. She attempted to yell with no class and say it was my fault. read more

I took two faux leather jackets(Brands: Murano and J. Ferrar) to Happy Cleaners & Tailors a few days ago and sadly I have had a horrible experience. Turns out they completely ruined both jackets and to top it off they do not want to resolve the issue as apparently I am being unreasonable. I purchased the two jackets maybe a year to a year and half ago for 200USD each. The dry cleaner claims that they want to resolve the issue yet they don't want to pay. Some of their excuses are: The jackets are not brand new (of course they are not, otherwise I wouldn't have taken them to get clean), They are not worth 200 each (correct, the price has dropped that is why I compromised to accept 320USD which makes it 160USD per jacket, despite that Dillards is selling the Murano jacket for 179USD, and the J Ferrar jacket can no longer be found online). We need the original receipt (no one is going to have the receipt for something they purchased a year to a year and half ago). They also tried using the Covid excuse how the business is struggling. I am so sorry that the business is struggling. I am also struggling, my family is struggling, the whole world is struggling. The manager even had the audacity to say that I wasn't going to go back anyway, of course insinuating that they were not going to budge. There are four Happy Cleaners & Tailors locations in the Phoenix area so I am very sure they can afford to pay me what they ruined. When you have a business you have wins and losses, the losses are still the business responsibility. Not to mention how ironic the name of the company is, "Happy Cleaners". Well let me tell you something, I AM NOT HAPPY. You will also be contacted by the Better Business Bureau, and the Federal Trade Commission as I have put my complaints there too. read more

I've been using Happy Cleaners for dry cleaning and tailoring since moving to Queen Creek a few years ago. Great service, quick repairs to clothing, and best of all they use a non-toxic dry cleaning process so no harmful chemicals which is a priority for me. read more

Very friendly! Customer service was great and my comforter was repaired and cleaned nicely. Will definitely be back!

I usually frequent the Happy Cleaners in Chandler, which has exceptional service, but I recently moved to Gilbert and chose to visit the Happy Cleaners on Higley. They are just as wonderful, fast, and detailed in their work as the Chandler location. I brought in two winter coats and a silk blouse and have received excellent service at both drop-off and pick-up. My only complaint is that the price per coat was a bit high. However, I'd rather pay a bit extra and receive quality service than to have someone rush through the job. Bonus: they do NOT poke safety pins through the clothes. Overall, I was very pleased with the experience and highly recommend the Happy Cleaners on Pecos and Higley. read more

Super disappointed with my experience here getting an outfit tailored. The tailor is super sweet however I wasn't given a cost to tailor one pair of dress pants, was told they would let me know once it was done. Assuming the cost would be similar to other pants I have had done previously. But when I went to pick it up on the designated date listed on my receipt, they didn't have it ready. No problems but my biggest problem is when I picked it up, they charged me $124 for one pair of pants to be taken in!!! That was more than the cost of the whole outfit! Had I known how much they would charge me up front I would have done it myself or gone elsewhere. I feel taken advantage of. They didn't even have me try it on to make sure it fits, so hoping it even fits. Super sad because my first visit made it seem like this would be my new tailor. Again she's super nice but I feel taken advantage of cost wise. Some transparency would have been appreciated. Sad. read more

Amazinggggg Service!!! I got my prom dress tailored and it fit like a glove. I'm so amazed with the work she put in to make my senior prom dress dreams come true! She was so sweet and easy to work with. 10/10 recommend to anyone looking to get clothes tailored! read more

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I think the one person reporting that her fee for a seam was $25, and she didn't even use the service, than gives them a one star rating. Come on! Anyone can complain, so you can sew.. I can fix my own car, but I don't. Why? Lazy. Just like she reported, she'd rather not but did it herself anyways. Unfair rating! If you don't like them, just move on. read more

This place is absolute garbage. I came back 3 different times cuz they weren't able to clean a dirt stain out of a rug. Not only did this go on way too long.... I wouldn't go here if I were you.. they sealed in a dirty mark that wasn't bad and made it worse. It was a $60 rug and they ruined it and made me pay twice to get it cleaned again... not only did they ruin my nice rug and not get the stains out they wouldn't give me my money back for either of the payments I did for this rug over the term of 2-3 weeks... they were very hostile in person and on the phone as well. It doesn't help when you're customer service either when you make false promises, lie to the customer, on top of being rude and belligerent... it's bad enough the fact they hardly understand any English to begin with... kind of the opposite of "happy" they're title is false advertising they should call themselves what they are "Evil, and dumb broken English cleaners" and go out of business for the betterment of the public... Petty horrible and worthless ppl run this store read more

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Happy to have found Happy Cleaners after moving into Gilbert. They do a nice job and have taken good care of my items. It's a little pricy but well worth it read more

This cleaners is truly one of the best places I've ever used. They are professional kind and caring. Each garment is pressed and cleaned to perfection and hung nicely on a hanger and sealed safely with wrap. They remember your name and greet you every time with a warm welcome and a heart felt smile. It's my go to cleaner for all my dry cleaning needs I wouldn't consider going anywhere else ever. read more

Came in with a big bag of dry cleaning which included a pair of pants that needed to be repaired along the inseam where some thread had come out. It was the day before a two week trip and I needed the suit pants repaired and dry cleaned so that my son could wear them shortly after I get back from the trip. First I showed the lady what needed to be repaired. She said, "I think this will be $15." I said that was fine. I was prepared for it to cost money. She kept inspecting the pants and continued, "I know that's a lot for such a small repair but that's what it will be." I said again, "okay." She keeps inspecting, "do you know how to sew?" "Yes I do." She continues, "because this would only take you five minutes." She's done inspecting the pants now and looks at me, "do you not have a sewing machine?" I respond, "yes I do." I didn't mention that we have recently moved and a large portion of our belongings are in a storage unit and I'm leaving town early tomorrow morning and was short on time, but I shouldn't have had to. She clearly didn't want my business. I said, "okay, I'll fix them." Put them back in my big bag full of dry cleaning and started to walk out. She said, "but do you have to drop off that dry cleaning?" I said, "nope I'm okay." I've been coming here a long time but I'll find a new place to take my repairs and dry cleaning. read more

This is my go to dry cleaner place! The lady that I always bring my clothes always seem so happy and joyful. I'm surprised how someone can be so happy working here. I'm always satisfied by the finished product bringing my clothes back to life. I highly recommend! read more

This dry cleaner is absolutely awesome. By far my favorite ever. First, they always do a great job. But, most dry cleaners do. What makes them different? Their service. The owner (I believe she's the owner) knows me by name, my wife by name and even knows our kids - and we aren't weekly customers. We go there maybe once a month. We're always greeted like we're family. In fact, I wish the owner WAS part of our family! She is a total sweetheart. By far the most genuine, caring customer service that I've experienced not only in dry cleaning, but anywhere. Prices are about what you'd expect - not cheap nor expensive. But they do a great job and I always look forward going there because I know I'll have a positive experience. read more

Very nice lady helped me with my Christmas sweater. She is so sweet and welcoming. There are also beautiful plants in the lobby I love looking at how much they've grown every time. My sweater came back so beautiful and perfect couldn't have asked for a better job. Will always come back and highly recommend their services! I am a Happy Customer:) read more

I have used this Cleaner for 7 years now. The seamstress has re-made clothing for me because nothing I buy ever fits. She is the best seamstress and tailor I have ever found besides my Mom who made wedding dresses for many, many people. My clothes never come back smelling like cleaning fluidl Service is good and always friendly. read more

Very friendly and very fast service! Due to Covid, they are not open 7 days per week so if they are not open the next day you obviously cannot get next day service. Make sure you allow enough time to get your cleaning back! I highly recommend Happy Cleaners! read more

Always a friendly greeting when I enter the store and always exceptional service. You can't for more, so glad close by.

I have used these guys for years and have never had a problem. The owners recognize me when i walk in and my clothes are always done on time. read more

Not sure about this place....called re 1 curtain panel that's needing altered for length. I'm able to do it myself, but someone with a sewing machine would save me 40 minutes.... Width is 24", just needed one (1), seam at the top. I cut & measured to what I need. Called, she said $25 to do it!!! Curtain only cost me 12$ from WayFaire, with free shipping! My dad was a tailor, my mom a seamstress they used to make all our clothes when younger. Was taught to sew & hem etc. I ended up doing it by hand it was that easy. ONE seam, ONE pass with the machine, $25??? Avoid this place like the plague! My reg dry cleaners do not do alterations, once I told them what this place said they where shocked! Go elsewhere1 read more

The owner is so friendly every time I come in, and they make dropping off & picking up clothes so easy. They also use organic solvents so I can trust that my sensitive skin won't be irritated. I would recommend to anyone looking for a long-term cleaning service! read more

This place is great! A little pricey but they do a great job on our clothes and are always friendly when we come in.

Horrible staff and service. I've never written a review before but I feel that everyone should know the kind of discriminatory and rude staff this company hires. Refusing service because of how I look is unacceptable. Biased or not, I had been here twice previous to this encounter and both times I picked up my clothing smelling terrible and in need of a serious wash! I will NEVER be coming here again. read more

The most friendly service you could ever imagine! And the quality is top notch! I left another cleaner to come to Happy and love it.

I have been going here for 4+ years. I have had dry cleaning, shirt wash and press, tailoring, button replacement, and had a tapestry cleaned and repaired. All of that done extremely well! Professional staff took the time to understand the tailoring and tapestry needs. The name is appropriate too, as they are always friendly and kind. Example: Once I had an order of 20 shirts. They loaned me a large metal hook to carry them out since it would have been impossible to carry 20 wire hangers. I said I would bring it back as soon as I got the shirts to my car. He said, "Oh no! You will need it to hang them properly in the car. Bring it back next time you come in." All I can say is this place is great! I'm glad I found them. read more

This is a great dry cleaning and laundry place to take clothes needing cleaning. The employees are very friendly, and the cost is reasonable. So far, I have not had one piece of clothing I was unhappy with that Happy Cleaners cleaned for me. I would recommend them to anyone needing their services. read more

Drop item off for alterations and came back to pick up after a week and the item was not ready. This is the only tailor I know in the East valley that take the money up front. Most tailors request payment when work is done. Very unprofessional and not normal tailor situations. If you want tailoring done go to another vendor. read more

I went to Happy Cleaners for alterations because of the great reviews that I saw here on Yelp. The girls were friendly when I went in to get some jeans pinned for alterations. The alterations gal pinned me personally. I was given a quote and a claim check for $12 for each piece that I was having altered. I had to ask the price because they did not offer it. I was having one piece hemmed and one piece taken in, in the waist, nothing major at all. When I went to pick up my garments the alteration gal came to the desk and said I have to change the price because the girl at the register misquoted and the work on the waist band was "really tough" for her. I asked the difference and she said it would be $29 instead of $12 for the one pair. $17 is a huge difference!! She continued to make excuses but would not budge on the price. So I suggested that since I was misquoted that we should split the difference, she refused. She asked me a few times what I wanted to do and I said split the difference, she kept ignoring that and charged me $22 which was $10 above what I was quoted. No amount of discussion was going to change anything. She was determined to charge me more no matter what. I told her that I would be giving a review on yelp, and she was fine with that as long as she got more money for the job. I have never given a review before but felt compelled to do so since she was willing to have me as a one time customer for an extra $10. read more