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    Recommended Reviews - Intellis

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    Tech Assist 101

    Tech Assist 101

    4.9
    (55 reviews)

    The "Beast" died and would not boot up...3 weeks before my daughter's wedding. Fortunately I use…read moreTime Machine and all files were backed up. Jon Kennedy was patient on the phone, explained his process and was very clear. Although Apple products are not his personal first choice, his Apple knowledge surprised me. Personally, Jon is a delightful guy, personable, friendly, upbeat and caring. We chatted a lot then discussed his process. Honestly, I was so distracted by my daughter's wedding logistics, that I didn't care how calm and laid-back Jon's approach was. (Normally, I would expect urgency and "yesterday" in my computer concerns.) Jon was communicative and positive, presenting caveats when necessary. I'm impressed that a normally PC user was so incredibly knowledgeable about Macs. Thank you, Jon, for 2 lessons. 1. I have a trusted new vendor. 2. Making me slow down and be patient with you, turned into a non-issue. I had my ancient (but working) Mac Book and access to all necessary files. The Beast is roaring and the wedding was gorgeous!

    Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

    TeamLogic IT

    TeamLogic IT

    3.7
    (7 reviews)

    I agree with one of the previous posters. Always on time with the invoices. Serious mixed bag…read morewhen it comes to actual support. Some days they are quick; other days the response is several days out... closing tickets on my end users if they (we) aren't available when they (Team Logic) calls us back. We have had have 2 major incidents caused by Team Logic. The latest one they didn't even use their RMM tool Ninja One to remediate. They seem to have a few good reps; others will add AD users individually to root folder access rather than take the time to look at appropriate OU's and security groups. We actually found they had given their own techs domain; enterprise and schema level administrative access; then had techs leave without disabling those accounts. Now Team Logic IT is a franchise and perhaps you'll have better experience that I had.

    Todd Tolly and his group of professional over at TeamLogicIT have been nothing but great. We are a…read moresmall solar company and have minimal in-house technical support - Team Logic has been our go to for the past year. They have helped us with file corruptions - onsite assistance, small bother some issues are fixed remotely and they have recommended a sound back-up system for our computers. I have found Team Logic to be very responsive, has excellent cost to value, professional and friendly. I would recommend this company to anyone who needs technical expertise on their computers or networks. Jeff Mathias Owner Synergy Solar

    Intellis - itservices - Updated July 2026

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