I first found Nims & Associates when I was looking for someone to implement a new accounting…read moresoftware system upgrade for me. I was interested in upgrading from QuickBooks. Pat Nims and Bob Scott helped me decide on a system (Sage) and provided excellent service. The accounting system selection, implementation and training could not have gone better. They were able to get me up and running in a very short amount of time. As a full service shop, they have also upgraded our entire approach to information technology, including networking, computer consulting, software, custom programming and more. We are now very excited to be working on a Sage ERP X3 project. Thank you, Nims & Associates!

The company I work with used Nims & Associates to integrate Sage software for our accounting…read moredepartment and the support they provided has been top notch. Shoutout to Ryan Frost, this man knows his shit. On top of that, he's patient and can break almost anything down into layman's terms. His teaching ability and walkthroughs are seamless and top notch. After one long phone call and remote screen-sharing session, I'm now well versed in a matter of use that I would otherwise be left clueless. I can't stress enough how awesome these guys are and a great job and support they provide. 5/5 would highly recommend.

DO NOT GIVE THIS MAN YOUR TECH. **VERY SKETCHY** DO NOT GO TO HIS HOUSE EITHER. (PICS INCLUDED)…read more TLDR: he took my solid state drive and won't give it back. ghosting my texts and calls since May 14th, 2024 in beginning of May 2024, i contacted (i believe his name is Charles, older fellow, i believe uses a cane) Main Street Computers to save my solid state drive that was recently damaged. Promised he was the best in the area on this service, even gloated it's his specialty. Told me to drive to his house in Sebastopol/Graton and drop the solid state off. Interaction was a little weird (social skills and ques wise) but he was confident and promised me he would be done within the week. I also gave him an external hard drive to use in case he needed more space for the recovery. Calls me two days later and says he's done. I got to his house, invited me in, and inside he handed me the invoice; however, as i was about to sign. i realized he didn't recover the files on my computer, but the 3 videos saved on the external hard drive and just slapped them into the computer... -_- I told him and he was not happy. i then realized - inside his kitchen and dining area - he had a set up of 3 cameras all around the space. one at the end of the dining area, one in the kitchen, one at the end of the living space (kind of down the hall). he exclaimed, "F*ck, Dammit", then promised me he'd do it right this time within the next couple days. the next day he calls me to return with my laptop as the solid state was encrypted. i arrived at 9:17 pm. i knocked on the door a couple times, heard some arguing upstairs so i waited on the porch. I then called him and then he said he'd come downstairs. i then hear some running, a couple second go by, and then i heard him coming down the stairs inside. He takes a brisk look at me, he looked a bit confused. out of it. he then takes 2 steps towards me and FALLS AGAINST THE WALL!!! I then thought he could've been drunk or on some something(?) I thought maybe i should go inside and pick him up, but i felt a weird energy and felt very skeptical, so i yelled through the door if he was okay. he just laid there. i then noticed the cameras outside on the porch too. this whole thing felt so on purpose. flight or flight came on so i ran back to my car. i looked behind me as i drove away and noticed a different man had ran outside, standing and watching me drive away, right where i stood. i drove to a lit gas station, gathered myself, and texted him if he was okay. he said "yes just hurt like hell." i couldn't shake off the thought that this was an attempted kidnapping or robbery. felt very much like a set up. to this day, he won't respond to any calls or texts. he also still has my solid state drive... thinking of getting the police involved. honestly i'm DEVASTED. I had very important files for my business and client's projects in that solid state. i was young when i started this business and did not know to back up files to an external. i then lost those clients, as well as all my personal files. an absolute NIGHTMARE

The dude actually helped me when I was in an emergency needing to get spilt juice off my laptop…read morefast instead of just money grabbing like Best Buy and multiple places I called in the area where they were just trying to get an appointment set up without giving much info

We are an audiovisual production and equipment rental company…read more We purchased print and digital ad space in our local business journal to promote a winter sale. Wanting to make the most of our investment, we hired smallnormous to help dial in our strategy and come up with a brilliant execution. Our goal was to increase visibility and business during our slow season. We wanted to have an on-brand, cohesive look and feel to our ads across multiple channels. We vetted over 100 local marketing firms via Yelp and Google, looking for a particular level of quality. We were surprised to read how focused they were on helping small businesses. We were sure that they'd be out of our price range. After a very generous free strategy session and fully understanding our needs, they gave a proposal for performing each need piecemeal -- the kind of bites our budget needs. We prioritized a new print ad, two digital ads, and on their wise suggestion, a landing page so that ad space could be conserved and greater detail could be provided on the landing page. Jennifer is the copywriter and Eric graphic design. Both are top-notch strategists and complemented each other well. The work product produced was much better quality than what we had before, which was the first success. Time will tell, but we think this campaign will be more effective than our marketing in the past, as they were able to dig to the emotional driver behind the promotion and develop copy and imagery to support it. They selected just the right photography and while the ad has a distinctive feel, it's certainly in line without already developed brand. That takes serious skill! Smallnormous is exactly who they present to be -- high-level marketers affordable for the small business. There are lots of graphic designers out there touting branding experience. Developing a logo for a friend is not the same as being seriously educated in branding and marketing. These folks are the real deal. I will use them for as long as they'll have us!

Jennifer and Eric at smallnormous are a dynamic team and a one stop shop!! They really took the…read moretime to understand what I wanted to convey to my guests and created a website within my current web-host platform to help save some cost and time. They work over time on your project and are truly dedicated to making sure that every detail is covered. Their combined experience in the Ad world is a phenomenal benefit for a small company owner like myself. I have only scratched the surface in their services and I look forward to working with them to take my company to the next level. If you have a larger business, they came from that world, so they have got you covered on all sides. Just Google Wine Cube Tours and check out the site! Thank you smallnormous!!!

Dave and his assistant were very prompt and knowledgeable. Dave talked me through what the issue…read morewas and told me what the solution was. He even loaned me a piece of equipment to get me up in running until I could order my own replacement. I found his service fees very reasonable and would use this service again. Thanks guys!

Top notch establishment. They are very knowledgeable with excellent customer service…read more David assisted me in fixing my laptop and was very professional, courteous and took care of the problem immediately.

Had the pleasure of working with SR technologies, I sent an old desktop where I needed the data…read moreextracted and they had it ready in a few days. If you have old laptops laying around this is the best thing you can do for yourself! They will recycle after extracting your data!

On time Gave great budget options…read more Shared insights to what is needed and what is truly optional

Ever a restaurant in Petaluma and we use staples for a lot of stuff printing menus and banners…read more Large and small posters. DOMINIC is the shit!!!!! that guy is so fast and so efficient that I literally can order it and drive over there and my order is almost ready. On top of the fact that he's super fast he's awesome and friendly and totally tries to help out even when we have crazy idea at 100% recommend printing jobs at Staples as long as Dominic is there and training the future staff.

Brenda helped us so well for our computer and phone charger needs. Finally, a box store with great…read moreservice!

An employee had an issue after an update. Laptop was no longer able to print a full document. It…read moreonly printed page 1. Had a different tech look at it and suggested downloading an app and doing a work around. I then called Jay. He was able to find the issue and fix it within mins. Later same laptop had another issue that microphone was not working during Zoom. Jay again was able to identify the issue and fix quickly. Highly recommend for all non-Apple tech service.

A one man company that does what it says, and says what it does!…read moreI had an old laptop with decent specs revitalized and the OS fixed! Yep, my Y510P is like new! super speedy, my kid can now have a friend game with him on that, or he can use for a travel game computer, for 1/3 of what a new one would have run! 8GB memory, a 1gb SSD, and we are now rocking in the cyberspace!

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.