This is an employment review from someone who worked there recently (2019-2020). It is your everyday run-of-the-mill MSP. Nothing special. As long as you do your work you will get paid.
HOWEVER.....beware of being asked to do work outside your pay grade and not being rewarded for it. Also, numerous employees have come and gone with no annual or semi-annual review. No raises or salary increases. The yearly "bonus" at Christmas is $250.
They mostly deal with small businesses with tight budgets, so salaries are below industry averages for ALL I.T. positions (ex. 55k for a Systems/Field Engineer). And although many companies are guilty of this, due to the inner-circle mentality of the 3 partners, they play favorites within the office. Office politics are very real in the organization. Because of this, there is a difficulty keeping talent with the company.
Lastly, there are no set policies when dealing with clients. Exceptions are made to policy depending on what day it is, so consistency is an issue when doing your job. It is also an issue when customers find out that someone else received different treatment for similar and identical issues.
I have been in the industry for 20+ years. My advice is, if you are experienced and are not desperate in your job search, take a pass on this company. They will cut a check, but other than that, they are too small and stuck in the past to take seriously. read more
