Integrity repipe did a fantastic job re-piping my home. Two people from my work recommended I reach out to Integrity Repipe, and I'm glad I did. Integrity provided competitive pricing, and included City inspection. The installation was professional. The estimator was very knowledgeable and answered all of my technical questions, which were in depth questions since I'm a civil engineer. Within one day the crew re-pipped my 2 bedroom 2.5 bathroom home. Then inspection by the City on a separate day. Followed by one more day of patching drywall. Pictures here show how the drywall patching work looks almost like the original. Each time the crews prepped the area to keep everything as clean as possible. You'll need to do a final clean after and paint the area. Overall, I recommend Integrity Repipe to everyone looking for this type of work. read more

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Time wasters. We had Integrity come take a look at a home we had in Dana Point. Noel came and said he'd give us a quote and we never heard from him again. We went with another company. Two Years later we needed a house in San Clemente repiped and Noel came to take a look. He gave us a price on the spot. I've left messages on his cell in order to book a date to get the work done and no returned call. Moving on...too bad...lost business on two of our homes. read more

Integrity Re-Pipe, in one day installed a brand new water system complete with a quality water filtration system with the highest quality parts workers lay down runners with plastic barricades to protect the rest of the house and cleaned up at the end of the day everything passed city Inspection first time next day, the drywall and Stucco patching crew came here and repaired everything including texture much better value than the larger companies a few thousand dollars less five star service and here's why Noel my sales person could answer any question and always return my call quick Heather, she is there to help with any question and the scheduling there's a lot going on Kevin, is in charge of your permit. He schedules everything when it's convenient for you with follow up calls read more

Integrity Repipe provides good quality work & excellent customer service at a reasonable price! In 2020 our house was completely repiped by this company; 5 years later, last week, a leak was detected from the refrigerator water supply line valve. Leak was due to defective valve. When I called, Joe the owner, answered; he quickly made arrangements to replace the valve and patched the drywall. Our lifetime warranty was honored & we were not charged for the repairs, including dry wall work. It is refreshing to deal with a company with integrity and honors the warranty given to customers. I will most certainly hire them again and recommend them to family & friends. read more

Integrity re-pipe came out and offered us a much better deal than re-pipe other competitors. They took the time to explain everything and went through everything to make sure that I was comfortable in the process. Not only did they do the pipes, they also helped with the repatching of the drywall. Although there were many holes, that was not a concern for us, cause it was professionally handled by their expert team. All the holes were fixed accordingly, and I cannot explain or comment enough on how much the texture matched not only inside but outside the house. I would give Integrity pipe 10 stars if I could so I'm gonna leave it at five, but please keep in mind I would multiply that by two for the phenomenal service. read more

This was the second slab leak my house had despite being only 20 years old. The previous owner had done just a local re-route the first time. My home warranty plumber recommended re-piping the whole house rather than just rerouting locally to avoid future issues. I got 4 different quotes with varying cost and work duration. Noel, Integrity's project manager, came out to walk through and give an estimate. He took time to answer questions and gave a lot of information regarding the process and also the rationale behind their company's recommendation to go with Zurn PEX-B and expansion fittings (warranty issues with Uponor PEX-A, failures with PEX crimp fittings). Celestino, Solomon, and their re-piping team of 5 were incredible. They showed up early on Friday morning. After a walkthrough to confirm the plan, the crew moved and covered furniture with drapes and plastic to protect them. Re-piping is no joke: 50-60 holes in drywall and stucco, lots of dust everywhere, a number of corroded copper pipes pulled out of the walls to make space for the new PEX. The water was off from about 9am until 4:30pm. After the crew turned on the water to check their work, they caulked all the new shower fixtures and cleaned up everything. They even helped me temporarily cover the holes in the outside stucco with plastic and cardboard! They also found that my water heater needed an expansion tank to be up to code and installed that as well. The whole team was gracious and careful, and Solomon even drew a diagram of the new pipes on my floor plan for my reference that will be helpful for any future work that may need to be done. I'll be happy to recommend integrity to my HOA, as our community unfortunately has endemic slab leaks, and would highly recommend Integrity (especially brothers Celestino and Solomon Perez, who made sure the repiping portion went so smoothly) for anyone else who may need to repipe. read more

Monday: Sal's crew of four showed up promptly at 7:30am. They spent at least an hour taping down tarps and sectioning off our house in plastic. Then the noise - so much noise. 60 holes, upstairs/downstairs - 3 bathrooms, laundry, and kitchen. They would have been done by 3pm, but there was a problem with the main from the street. Not their fault, and they were very professional with the repair - then checked the house thoroughly. No leaks, no problems - out the door by 5pm. They were so organized. One of the crew was the "facilitator". She kept the guys loaded up on supplies, and handled the constant cleanup. I swear she left the house cleaner than when they started. Tuesday: Started with a plumber to fix a drainage pipe Sal spotted - a leak due to glue failure, an old house. A quick 30 minutes, and $200 later - leak fixed, and that future problem avoided. The city inspector showed up an hour later - a quick walk through, and gave his approval to proceed. Wednesday: Ty and the patch/texture guys (just three of them) showed up promptly at 7:30am. Again, an hour of taping tarps, and sectioning off rooms with plastic sheets. Then the magic - amazing to watch! These guys know what they're doing. Did I mention the two stucco holes in the back - chicken wire, scratch, then stucco texture. Everything blends perfectly. Once painted, we won't be able to see where the holes were. Magic! They even textured the garage to match whatever garage texture was there. The garage! 60 holes patched and textured (perfectly) by 3pm. A quick vacuum, and swipe of the counters - and we could start unpacking our bins. Thursday: A quick chat for the final inspection, and except for the painting we're done. It's like it never happened - except did I mention the water pressure? And the quick hot water? Not sure how that happened - old lukewarm water pushed through the pipes quicker? The hot PEX wrapped in insulation keeping the unused water in the pipes warmer? Both? Whatever, it's lovely. If we'd known it was this easy, we would have done the repipe sooner. I was so stressed out. And the yelp complaints about mess made me even more nervous. The crews did their very best to contain the mess. Carefully rolling up the plastic so that they could take the debris with them - and they were 98% effective. A quick vacuum, and wiping down a few surfaces was not difficult. Integrity Repipe are professionals that know what they're doing. They know how to take care of all situations. They made the process smooth and easy. We highly recommend Integrity Repipe! read more

The crew makes a big difference in the company's ratings. A friend got a great crew and got a nice job done. However, I ended up with a crew that were very sloppy. They actually damaged some things along the way. It cost me more in the long run to hire another company to correct and fix the drywall and texture. read more

The Repipe crew arrived on time and did their job. They cleaned up when they left. The drywall crew was a nightmare. Drywall crew did not protect anything in my house, no paper or plastic was used to cover floors, cabinets, or anything. House was left with a massive amount of drywall mud and drywall dust. New (never used) bathroom fixtures were caked with drywall mud. Drywall was left on cabinets, floors and everywhere in the house. Joe, the owner, tried to blame us for some of the issues. He was extremely unprofessional. After several conversations, Joe agreed it was his crew that made the mess. Joe asked that I get someone to clean the tile/grout and a second crew to clean drywall mud. I thought he should take care of this, but Joe said he couldn't find a company to do the cleaning and he couldn't find a tile/grout cleaning company. I found a company and hired them. After the tile was cleaned, and the worker was waiting for payment, I called Joe and asked him to pay. Joe hung up on me. I paid for the tile/grout cleaning. I paid for cleaning supplies and a separate crew to clean walls, cabinets, bathroom fixtures, including scrubbing with a toothbrush to get drywall off. Drywall is on my cabinets and some of the stain is off. The cabinets were stained by a licensed professional contractor the week before Joe's company did drywall work. Joe is not willing to pay for cabinet cleaning or damage. Joe said that his drywall and drywall mud did NOT cause damage to my cabinets. When I asked Joe for reimbursement for cleaning, he told me I owe him $1,000. I agree I owe $1,000 when the job is complete. His contract reads $1,000 due when drywall is complete. His contract also reads, that when final payment is made, that I waive all rights to damages. So, do I pay the $1,000 when drywall is complete or when the job is complete including deficiencies and final permit is signed off? If you decide to hire this company, it would be a good idea to ask for clarification and have them agree in writing that final payment is due when the job is complete, including excess cleaning and damages taken care of. I understand sometimes things go wrong on jobs; however: A company with INTEGRITY would admit their mistakes and take responsibility. A company with INTEGRITY would take care of the mess and the damages that they caused. They would pay for all deficiencies that they caused. A company with INTEGRITY would not think I should make final payment until all work, including all cleaning and damages are taken care of. Look at the pictures and decide for yourself if you want this company to do work in your home. I would NOT hire them again and I would not recommend them to anyone. We are 68 years old and this is NOT what we expected from this company. Update: The drywall should have been completed on January 31, 2022. Delay after delay, excuse after excuse, I am finally done dealing with Joe. On February 25, 2022, Joe reimbursed me for some of the cleaning that I had paid out; he kept $1,000 that would have been my final payment. Joe replied on my other review that there was some miscommunication and I should call them. I have pages and pages of notes of the "miscommunication". This wasn't a matter of a billing question. I'm not sure what miscommunication Joe is referring to. Me paying for all his crews mistakes to be fixed and cleaned up? I have text message after text message documenting what was said and done everyday. "Miscommunication" is an understatement! As far as the work being up to par, pictures speak for themselves. read more

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My initial impression with Integrity Repipe was excellent. The sales rep answered all my questions and seemed honest. Where they failed miserably is during their drywall patching. The patch job in certain areas was totally unacceptable. There were also traces of sealant foam stains on our floors, walls, and doors. Several text messages and voicemails were left but no one returned my call. Total let down. read more

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ISSUE: My home had a slab leak.  I contacted Joe at Integrity Repipe for a quote to repipe my home.  Joe sent his expert estimator who gave me a price to repipe my home.  Integrity's crew came to the house and worked for two (very expensive) days. ·  After Integrity Repipe declared the job complete, I noticed that there was no water coming from the two hoses in my yard.  Joe told my wife and me that the hoses were connected to my sprinkler, and it has nothing to do with him.  Joe said that it is a coincidence, and that he gets these calls all the time after he repipes a home. ·  I inspected the plumbing and discovered that Integrity Repipe had cut the copper line in my wall that feeds water to the back sprinklers and hoses, and had not repiped that line.  (SEE PICTURE) That most certainly has to do with Integrity Repipe, Joe - you cut that working copper line and did not replace it! ·  Joe said he will not finish the job.  I asked why.  He said: "I do re-piping, not re-routing."  When I questioned how this matter was not re-piping (new pipes must be routed to replace the copper pipe that he cut off), Joe changed his answer to "I am not going to break up a crew to do this job." JOE'S POSITION: The pipe was not replaced because I did not tell them to replace it (but then, I did not tell him any lines to replace, I hired him to repipe my home).  Joe also argues that the water line in dispute is not in the contract.  However, that contract clearly listed TWO HOSE BIBS.  Integrity Repipe only replaced the front hose bib (ONE HOSE BIB, JOE)! Not only will Joe not finish the job at no additional cost, he refuses to finish the job at all. MY POSITION: Integrity cut off an old copper line in my wall and failed to replace it like every other line they cut off in my home.  They simply screwed up, and should fix it at not additional cost - the job was paid for. So, what is the definition of "repipe my home"?  I think it means the experts (Integrity Repipe) will inspect and define the job in accordance with industry standards, perform the repipe for the quoted price, return all water systems to working condition, and test the systems when they are done.  Integrity did NOT do this.  Joe tells me the job is to replace only pipes that I specifically tell him to replace - even when he disconnects a working water line and leaves it non-functional when he leaves.  Because Joe refused to move an inch when I offered to negotiate a middle ground, I will have to rely upon industry licensing experts to determine who is correct. Right or wrong, I am very, very disappointed by Joe.  Perhaps you will have better luck? read more

Integrity Repipe - Integrity cut this line in my home, but refuses to repipe it? - Plumbing Near Me - San Clemente, California

I cannot say enough amazing things about this company. If you are thinking of upgrading and repiping your house this is absolutley unequivocally the company to use. They are honest, kind, reliable, punctual and true to their word. From the first contact I had with Joe the owner, to setting up a meeting and getting a quote from the brilliant Noel, who was always available for any and all questions through the entire process be it in the day, night or even weekend, we just had the best experience. The teams they hire to do the repiping, and then the dry wall and patch work are simply excellent and know exactly what they are doing. The City inspector was even impressed with the work and we got signed off on approval right away. We also received a lifetime warranty on these pipes that is transferable if we ever sell, however with the integrity pipes team and the new pex piping in our house I have no doubt we will not be needing that Thank you to everyone at Intergrity Pipes for making sure we never have another slab leak again and making an enormous job look and feel so seamless. read more

This company is very professional and I wouldn't go with anyone else. They did an awesome job on our house!! Thank you, Integrity Repipe!

Look no further. Integrity Repipe helped us turn around a bad situation (slab leak) into a good experience. They were honest, responsive, priced right and did quality work. Communication was so easy. They set up a message group with all the key players at their company so all we had to do is text our question and the responsible person would give us a swift answer. Other companies told us we would have to wait at least 3 weeks for the inspection before patching the holes due to Covid. Integrity got the inspector out the day after the install! Patched the next business day and we we were good to go. You would never know where the holes in the drywall were. We now have better water pressure and the water gets hot super quick because it doesn't have to go through the cold slab. But best if all we can sleep soundly knowing that leaks are a thing of the past. read more

We expected a slab leak was inevitable so we got a quote ahead of time. A representative from Integrity arrived on time, inspected the house and took time to explain the process and answer our questions. 2 weeks later, the unthinkable happened and we were forced to shut off the water to avoid damage. Usually when you need a repipe, it's emergent. We were worried we would be without water for weeks. Integrity was at our home within 3 days. The workers arrived by 8 am on Friday and had the entire house repiped by 2 pm! They were thoughtful of covering our belongings and cleaning up before leaving. Permits were pulled on Monday, the City Inspector signed off the work on Tuesday and Integrity patched all the stucco and drywall on Wednesday. I worked construction for years and I'm very particular with my home. I was very impressed and happy with the quality of their work and their effort to clean up after themselves. Thank you Integrity Repipe for your excellent customer service, your reasonable pricing and your attention to detail! We finally have peace of mind knowing our plumbing is good. read more

Highly recommend Integrity Repipe. They did an amazing job on the repipe and repatching of all the holes. They were very cost effective, efficient, and managed to complete the job within 3 days including the city's inspection. I would not bother wasting my time with some of the competitors. read more

The entire crew were amazing . Highly recommend them. Joe ( the business owner) is very responsible and kindly answer all questions

I reviewed the Porter Ranch location by mistake but the main office is in San Clemente. I had a slab leak starting 2/4/2023. I had another plumbing crew try to perform some repairs and bypasses, but in the end, every interim step caused other pipes to fail. After nearly 2 weeks with no water I called Integrity repipe after seeing some of their YouTube videos about pex repipe, and I'm so glad I did! They came and quoted me a price the next day, and it was half the price of a copper repipe! And it would be done in a day vs 7-10 days. That's 6 full baths where we replaced the shower fixture in 5 of them, one half bath, 3 sinks, 3 hose bibs, plus an extra outdoor utility sink stub in in one day! New angle stops eveywhere too! No copper except my island sink where some copper had to be exposed in cabinets for durability purposes vs Pex. Let me recap the process. When they arrived in 5 days from contract start (they were busy), it was a crew of 11 including a full time cleaning member plus the 10 person plumbing crew. They went to work and didn't stop the whole day. Masking, plastic wrap, Cutting and immediate cleanup throughout the day. Mopping of spills throughout the day too, no leaving a mess as they worked section-by-section. They helped me move all my large items to make room for work at the start of the day. I had water that night, and it was so nice! The drywall patching crew came the next week after rough inspection pass with 0 issues. They were done in 2 days, and aside from the color mismatch as I have glossy ceilings in several rooms, and the drywall texture is matte, you can hardly tell that I had 80 feet of ceiling trenches where the Pex was run! Really top notch. Water pressure is damn near perfect, hot water comes right away now that recirculating line actually goes to farthest fixture! I'm still tickled about just how much better it is. Sure I had to pay $25k, but that's half of the competing copper repipe solutions $45-$53k and those didn't include new shower fixtures. I still cannot believe it was all done in a day and passed inspection with no notes from the city. Noel, my sales rep, the crews, Joe Ludlow the owner, and Heather the office manager were all great to work with and made sure all my questions were answered. Thank you. read more

My experience with Integrity Repipe was outstanding! I was nervous hiring a company to repipe my house based on experiences I heard about from friends as well as reading customer reviews. Integrity was a referral from my plumber and I found my entire experience to be top notch from the original estimate from Noel to working out the schedule with Heather and getting some answers directly from Joe. Both their pipe installation and drywall patching crews were knowledgeable, polite and cleaned up after they were finished for the day. If your looking for a company that will treat you respectfully and provide you with a quality job at a fair price, Integrity is the company you want to hire! read more

I wish I could give more than 5 Stars. First of all I had a horrific situation with a shady contractor and got a pin hole leak right at the same time. All this w/ medical issues. In comes Joe, who literally lives up to their business name. Sounds cheesy, but it is true. On to Kevin, who was polite, courteous and got the job done in one day. Cleaned up and was a pleasure to work with. Made sure I was set up with the inspector. On to Bryan and Heather. Both delightful to work with. Re- patch and done. They were 4k cheaper than my other quotes and did impeccable work. Really, just good people which is sadly hard to find. Thanks Integrity for living up to your name. read more

No one wants to hear the words "slab leak" but Joe and his crew were really great. After having the house/flooring/walls completely dried out (3-day process), Joe's crew came and did the repipe in less than 3 hours. The next day, the drywall man came out to patch and texturize the holes in the house. This was a very fine company to deal with; Joe was always available and his daughter is a pleasure to work with also. read more

These guys are the best! I'll briefly tell my tale. First off, we are a military family so we are poor, every dollar spent is a big deal to us. We moved into our new house about 6 months ago. About 1 month ago I start hearing water flowing in the walls. We call the first plumber out, he can hear the water, but can't find the leak. He says we need a specialist. We get a specialist out the next week, he tells us we have a slab leak. Repair estimate, $3500 to $5000 not including drywall repair. I get a couple more quotes all in the same price range. People also start telling me that once you get a copper pipe slab leak, expect more of them. Sigh. Then I start researching getting a whole house repipe. Big money. Some estimates come in at over $10k without drywall patching. Then I found Integrity Repipe on the internet. I call Joe for a quote and he is at my door the next day, exactly when he said he would be. We take a walk around the house, and he explains the process to me. He obviously knows what he is talking about and isn't full of bs. He takes the time to figure out the pipe routing in a way that would damage my drywall the least. Then he hands me a quote about $2k less than I was expecting and tells me they will fix the drywall too, included in the cost. No bs, no hidden fees. This review is getting long, so let me cut to the chase. Their crew comes out repipes my whole house in about 6 hours. They covered all of our stuff with tarps and cleaned up all of their messes. The city inspector comes out a few days later, says the house passes with flying colors. He mentioned to me he usually doesn't see work done this well. Few days later, when it was convenient to ME, the patching crew comes out and makes my house look like it never had holes in it. Goodbye slab leaks forever. Their service was top notch from beginning to end, and Joe's daughter Heather was also a delight to work with. Bravo Zulu read more