Jacob, the technician assigned to my case, was great. He was polite, thorough, and did a great job despite having to come back multiple times for the same clogged drain. Unfortunately, during one of the visits, my wall was damaged. I called multiple times and was repeatedly told the company would take care of it, but nobody ever followed through. Jacob deserves credit for his work, but the company's lack of follow-up and failure to take responsibility for the damage was extremely disappointing. Hopefully this review finally gets someone's attention. read more

We had an issue with our shower, and Will did a great job fixing the problem! He was professional, friendly, and knowledgeable. We really appreciate the great service and would definitely recommend him! read more

It's very professional and reliable. Thank you for the service. Simon did pretty good job

Sal, the installer was excellent. We had a defective toilet delivered by the company from where I ordered it and he offered a next-day time to come and install the new one. He arrived promptly and did a great job in the installation. Very happy with the set by ice. read more

It was easy to set up an appointment through Mike. They were able to work with our schedule and get someone to come the same day. Will arrived at our house as scheduled. Replaced the pex tubing on our fridge water line, which was the source of our leak, and was transparent in the pricing (although after some research? I do find their pricing a little high). Will did the job well and had a good attitude. He was careful to do the repair without having to demo any existing cabinetry. read more

Just had a new Bradford White water heater put in by Olson, and very happy with the service. Jacob was the person I spoke to to schedule the service. Josh and Randall were the guys who came out, and they were great. Jacob fit me into the schedule towards the end of the day and Randall and Josh made sure to come as requested and do a detailed job. Josh came back out the following day to install the recirculating pump. They were friendly and obviously knew their stuff. I had some questions for Josh about the ventilation and setup and he was very thorough in his answers. Everything went smoothly, and they cleaned up after. The water heater has been working perfectly. I'd definitely call these guys again. Thanks! read more

We went with Olson Superior Plumbing for a whole house repipe after discovering a slab leak. Coming to terms with the need for a repipe, and especially the cost of it, was definitely not a pleasant experience. Dealing with the Olson team, however, was A OK from start to finish. The repipe crew was extremely efficient and clearly knew what they were doing. Our house is pretty large, around 4,000 square feet, and they managed to complete the entire repipe in just a few days. Given the size and scope of the job, we were impressed with how quickly everything moved along. They also kept the work area, super clean by using plastic sheeting and taping everything down so there was minimal dust from all the holes they had to cut. They also did a pretty good job patching everything up, and areas where large holes were cut in walls were hard to see and more or less invisible after painting. A few weeks after the job, while cleaning out one of our kitchen cabinets, we discovered that one of the openings cut into the wall during the repipe had been missed during the patching. We contacted them, and they came back the very next day and took care of it. No hassle at all. Nobody wants to discover a slab leak or suddenly need a whole house repipe, but Olson made an unpleasant situation about as painless as it could be. Five stars for our repipe experience. read more

Olson Superior Plumbing - Plumbing Near Me - Lake Forest, California

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They charge obscene prices. Did work that wasn't warranted. Borderline elder abuse- took advantage of a senior woman who lives alone. Plus he was rude to my neighbor who asked him just to look at an issue he was having in the kitchen. Logan said, "No free looks". Then had his trainee look up a price. Told my neighbor it would be $800! Neighbor naturally said, "Forget it". Logan said he could fix my leak, but then he couldn't due to an obstruction. So he said my toilet leaked. They replaced the flange. We checked it before and there was no water coming from it to the kitchen. A different guy, from another company, came by this morning. He said that water was coming from the shower and running along over to the area below the toilet. Extremely unhappy. read more

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Tuesday, October 13, 2026 OVERVIEW: Best plumbing company in Lake Forest! (Had backed up kitchen sink piping.) - Called Nick at Olson Superior at around 8:30 in the morning, and their technician. (Sal) was at my place shortly after 9AM. - Sal was fast, efficient and polite at his work and got the job done in a short time. - Sal also had to make additional trips back and forth to his truck to grab additional and heavy equipment, but he did so without complaint. CONCLUSION: Very satisfied with the work performed for the price paid. NOTE TO MANAGEMENT: Give Sal a raise !!! read more

We've been dealing with plumbing issues with our downstairs toilet for a few days. Will, Kevin, Patrick, and Luis have come out and helped deal with this stressful situation. All four were super friendly, helpful, and easy to communicate with. Highly recommend. read more

Awesome customer service just from asking for advice on a plumbing problem. They are very detailed and transparent, while still being professional. I sincerely appreciated their genuineness. Will definitely contact them in the future for any plumbing issues! read more

Time for an update. Our garbage disposal was shot after 14 years, the motor burned out. The bottom of the cabinet smells like a burnt motor. I ordered a replacement from Amazon and had Olson Superior Plumbing give me a quote over the phone. They quoted a fair price over the phone for the installation, testing, etc. We had Joseph over and he did an amazing job. Upon arrival, he did an inspection of the all the sinks and drains in the house. You name it, kitchen, laundry, water heater, half bath, bath 1, bath 2, gas piping. Then went to work troubleshooting the old disposal unit (broken for sure) and everything around it. The buttons, outlet, etc. He took his time to install the new disposal and connect the dishwasher. After everything was installed, he did some tests to make sure everything was working properly. This is the 3rd time we had them over to our house to fix something. In our eyes, Olson does quality work and has earned our trust. The prior 2 repairs they did are still holding up really well! Zero issues. read more

Olson Superior Plumbing - Badger 5, 1/2 HP Motor, model 79883A-ISE. $110 @ AMZN - Plumbing Near Me - Lake Forest, California

Polished, tight, communicative experience from start to finish. Was dealing with a pretty complex and surgical issue in the bathroom, and called for help. Joseph M. was my plumber and was polite, professional, respectful, skilled, and honest. Next time I have an issue, I will likely just request for him if he's available. Everything felt above board and fair, including pricing. We've been looking for a regular plumber for our new house and think we may have just found them. Thank you! read more

Extremely happy with the job Alex and Luis did at my house today. They offered great solutions to issues I am dealing with related to a house that needs some TLC. Replaced the kitchen faucet, fixed a leak and fixed a valve in my garage that was broken and causing dangerously high water pressure. They found the issue with the water pressure and by fixing it fixed an issue I was having with my dishwasher. These guys are friendly, prompt, honest and reasonable. I will absolutely hire them again! read more

Shocked by this company. I purchased a Springwell water filter/softener combo. I created a Yelp project for just install. Immediately, Mike from Olson starts selling me on a "local product" called Evince Elevate, saying it's designed for local OC water so it is better. I told him I already bought the Springwell unit, but out of curiosity to explain what made it better than Springwell for OC water. He fumbled around for a minute looking for a comparison brochure, almost gave up on answering because he couldn't find it, found it and started reading random stats to me about the Evince unit and comparing it to the Springwell unit. In the end, he just said, it's about the same, with no clear answer as to what made Evince better. I have thoroughly done my research, and I know about the differentiating features of these products, and this salesman knew nothing about his own product without consulting a brochure. He could not answer a basic question about how it is better than Springwell. This was a huge strike against the company, before I even got to asking about the cost of installation, which was the whole point of the project. He quoted me $2950 just for install, which is almost a grand more than the cost of the unit itself ($2000)!! Absolutely absurd. Way more than what similar installs in the area cost. Bottom line, it does not appear they know their own product, they try to sell them without being able to justify it at all, and quote predatory costs for their work. read more

Hired them to fix a broken pipe by another plumber. I called another plumber to clear a clogged shower drain yesterday. This plumber started to use his screw driver to try to "clear" the blockage with stabbing motions. Had him stop and leave. Tested the drain and then I had a leak. Called Olsen and they sent Logan and Luis. They did a great job. Very communicative and advised me every step of the way. They replaced the pipes to my bathtub. Added a faucet and angle stop replacement. Amazing job. Really happy with the work they did! They aren't the cheapest plumbers but they are fair. After my hard lesson yesterday you get what you pay for! read more

Olson Superior Plumbing - What the other plumber caused after stabbing my drain with his screw driver! - Plumbing Near Me - Lake Forest, California

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Randall came out today to help with a leak under the sink and kindly checked the rest of our house out.

I only found out my appointment had been canceled the evening before because **I contacted THEM**. Their representative claimed that Mike, their agent, had called and left me two voicemails. Funny--my call log showed no missed calls from Mike, and there were no voicemails from him either. Apparently, even canceling an appointment and properly notifying a customer is beyond this company's capabilities. Instead of taking responsibility, they offered an excuse that didn't match what my phone records shown. I consider this "A BULLET DODGED". If this is the service they deliver while trying to earn my business, I have absolutely no confidence in their workmanship or their willingness to help after they've collected payment. Thanks for showing me what to expect before I spent a dime. read more

Reaching out for a plumbing quote can be overwhelming with how fast businesses respond. Even though I went with another company this time, Matt, Rafael, Cal, Claudio, Dorothy - their entire team left a great impression. They were communicative, professional, and respectful. I'd bet this team is one of the good ones. Please consider them, I will in the future. read more

It's Saturday afternoon during Pacific Air Show weekend and we end up with a clogged toilet. I was able to contact Olson Superior Plumbing via Yelp and they responded quickly, setting up an appointment for a two hour window the same day. Will, the plumber showed up earlier than expected which is great because I only have one bathroom. He was friendly and quickly took care of the issue. Everyone I worked with in this process was kind, understood my problem and did their best to quickly provide the service you would hope to receive. I would highly recommend this company for your plumbing needs. read more

Excellent, thorough service from Olson Superior Plumbing! I hired Olson Superior Plumbing to perform a sewer lateral inspection on a property that had just closed escrow. Javier and Chuck were professional from start to finish. Javier began with a thorough inspection of the entire house, then they located the cleanout and completed the sewer lateral inspection. I received a very detailed report afterward. What really set them apart was the extra mile they went. They gave me helpful recommendations on the water heater, the home's plumbing, and drainage, along with preventive maintenance tips I wouldn't have thought of. They spent a good 2 to 3 hours on site and never rushed. As a real estate agent, I value vendors who are honest, knowledgeable, and thorough, and Olson Superior Plumbing is all three. I'll gladly use them again and recommend them to my clients. read more

Five years ago I had my bathroom renovated. Starting this year we were noticing a urine smell in my son's bathroom. It turns out risers were not installed in the toilet set up. Ugh!!! Patrick and Eric came and fixed both toilets in an efficient, timely manner. They left my bathrooms spotless. So thankful for this reputable work. My bathrooms are back to pristine!! read more

We are continuing to have a great experience with Olson Superior Plumbing. It started with a Yelp Project for an emergency, and I actually didn't use Olson because it was so urgent and someone else could come sooner - BUT - their customer service was SO amazing and they continued to follow up with me to make sure everything was ok. Not just with the work that was done, but with my family. I made a note of it for the other work I needed, not just the quick repair. So it was clear to me that I needed to call Olson back and get their help with the rest of the work at my house. Working with their team has been a blessing, and they are truly a team. All of their people have been great, they were willing competitive on the pricing, they've been responsive and kind and good communicators, and I feel like they have been honest. Special call outs to Eliza for her kindness and her follow-up with me, Chuck for his grace and compassion and hard work on my bid, and to Brandon for his work at my home today, taking the time to explain everything the plan, make adjustments as needed (even saving me money,) work around our family dog, and get the work done on time. read more

I had a great experience with Olson Superior Plumbing from start to finish. They responded quickly to my request through Yelp and were able to send someone out promptly to evaluate my project. Logan and Joe (who was learning the ropes) handled the work, and they were two of the best plumbers I've ever worked with. They were professional, friendly, knowledgeable, and took the time to explain everything in simple terms. One thing I really appreciated about Olson's approach is that they perform a full plumbing inspection and let you know if they notice any potential issues beyond the reason for your service call. What stood out was that there was absolutely no pressure to purchase additional repairs. They simply provided information so I could make informed decisions. Our new homeowners insurance company required us to install a Moen Flo system, and we also decided to replace the original pressure regulator valve and shutoff valve in our 50-year-old home. Logan and Joe did an outstanding job with the installation. Their work was clean, thorough, and professional, and they made sure I understood everything before they left. It's not often that you can say calling a plumber was a great experience, but Olson Superior Plumbing exceeded my expectations. Hopefully I won't need plumbing services again anytime soon, but if I do, Olson Superior Plumbing will be my first call. Highly recommended! read more

Olson Superior Plumbing - Plumbing Near Me - Lake Forest, California

Called on Labor Day and Claudio was able to arrange to send someone out same day! They had a very reasonable diagnostic fee and it did not feel like we were being gouged because it was a federal holiday. We were actually able to discover our leak was because of HVAC before the technician even came out, and Claudio was able to recommend a different company to help service. Amazing customer service and if I have a plumbing issue I'll be sure to reach out to them again. read more

We had our water heater serviced by Ty and Randall, and the service as always was exceptional. They did a review of our plumbing conditions and put together a write up of recommended replacements and upgrades to prevent potential leaks. I've been thinking about upgrading our water shut off valves so getting a quote for that was very helpful. Ty and Randall made sure I understood every step of the process and were very professional. This is an example of why I am a repeat customer of Olsen Superior Plumbing read more

Quick and get the job done with existing quote beforehand. I did not go with the additional scope proposed and the technician was cool with that. read more

Used for toilet repair. Very professional, prompt and efficient. Appreciated their expertise - the problem was exactly as the technician (Steven) thought it would be. No one loves to pay for plumbing issues but if you need it, you'd like to know you can trust a company to do what you want and to be fair and honest. read more

Joseph M. and Moe from Olson Plumbing did an excellent job at my home! They cleared a stubborn kitchen sink clog, repaired a leaking basket strainer, and adjusted my toilet's fill valve. They were courteous, professional, and explained everything clearly. I highly recommend Joseph, Moe, and the entire Olson Plumbing team if you're looking for reliable, honest, and professional plumbing service. Thank you for a great experience! read more

Olson Superior Plumbing - Water flow restored to kitchen sink - Plumbing Near Me - Lake Forest, California

We found Olson Plumbing on Yelp and happy we did! Logan and Brandon inspected our house with recommendations of repairs from fairly urgent to not necessary at the moment. We decided to follow some recommendations and are very happy with the results! They were extremely patient, thoroughly explained processes and answered all our questions. Great communication and punctual. Highly recommend! read more

Josh was fantastic! He installed our new sink and cleaned up a mess left behind by a previous contractor. His work was professional, clean, and done right. Couldn't be happier with the results. Highly recommend Josh! read more

Sal was great! I would definitely have this company assist with our next project. Very clean and knowledgeable.

Will helped us replace a water heater and 4 gas lines. He was a pleasure to work with and very professional; timely, did a great job, and went above and beyond to help us understand what our options were and to walk us through the process. I truly felt he had our best interest at heart. Highly recommend. read more

I highly recommend Olson Plumbing. We discovered a water leak over the holiday weekend and were worried about how quickly we could get someone out to investigate. Olson Plumbing was responsive and quick to schedule a site visit, especially given the holiday weekend. Their technician (Josh) was professional, thorough, and incredibly attentive to detail. They carefully inspected the situation and, rather than simply assuming it was a plumbing issue, correctly determined that the source of the leak was actually a roof issue--not plumbing related at all. I really appreciated their honesty and willingness to take the time to properly diagnose the problem rather than recommend unnecessary plumbing work. read more

I don't give 5 stars often, but they earned it. Sal & Chuck worked together to diagnose the toilet issues and came up with an affordable plan. Sal did great work and cleaned up beautifully. We are very thankful for their honesty and professionalism. read more

Will was incredibly efficient, arrived earlier than expected and got everything fixed without any hassle. Thank you for your service. Highly recommend! read more

Jacob and Brendan came by to do a water heater and shower faucet replacement. They had already come by a few weeks prior to do an assessment and estimate. So I think the day of the job, it just made things a lot easier. The work they did was high level and pretty seamless. So far, the new water heater and shower faucets are working great. Jacob answered alll of my questions and concerns. Kevin gave me what I thought was a very fair price. All in all, I would definitely recommend anyone to use Olsen's plumbing services. I know I will be using them again for any of my future plumbing needs. read more

Joshua Zaragoza is what you call a great worker, extremely friendly and paid attention to every detail. I could not stress this enough, he made the whole experience really worth it. I am really grateful there is still employees like him who really love what they're doing and want the best for the customer read more

I felt the pricing was a bit high, but the professionalism was spot on. Randall Carmouche fixed my shower problem and my toilet problem quickly and efficiently. As well as need and tidy too! Thank You! read more

Back in August, we had a sink clogging issue, and Moe came out to fix. He was incredibly professional and explained everything clearly. Since we'd used Olson before, they still had our old address on file, so Moe initially went there, but even then, he was so kind and understanding about the mixup. He replaced the food grinder, cleared the drain, and everything has been working perfectly since. Then, just this past weekend, we had a water leak from the ceiling whenever the upstairs toilet was used. We knew exactly who to call. Zachariah came out this time and was just as amazing!! He not only fixed the issue but also shared some helpful maintenance tips. Everyone from Olson is professional, positive, and knowledgeable. They're easy to work with, and I completely trust their work. It's such a relief knowing we can count on a company that genuinely cares about their customers and stands by the quality of their service!!! I'll definitely be calling Olson again for any future plumbing needs. Thank you Olson Superior Team. :) read more