We had a water leak in our house and called Bill Metzger Plumbing at the recommendation of our neighbor. Vince, the technician, quickly located the source of our leak and quickly repaired it. He also noted that our water pressure was quite high and replaced our faulty water pressure valve. Very responsive, professional, great pricing and easy to work with. I cannot say enough about the quality, expertise and value that Bill Metzger Plumbing offers their customers. read more

I was referred to Bill Metzger plumbing by a friend, and their recommendation proved invaluable. I highly recommend BMP to everyone in South OC. I've had two separate plumbing issues over the last month. BMP was incredibly responsive (phone calls, email, text) and was able to send a tech to my house within 24 hours. Juan was the tech for each service appointment; he was very professional, kind, and experienced. Juan was able to diagnose the plumbing/pipe issues and provide solutions. During one service call, Juan didn't have all the necessary fixtures & piping to fix the issue. He made a call, and another tech brought the necessary fixtures to my home. Juan finished the job from there. Perhaps most importantly, there were no 'extra add-ons' that were pushed on me. BMP's pricing was reasonable and fair. I would give BMP 6 stars if I could! read more

Responsive , prompt , professional and awesome work !!!! We love this company !!!! They're also a local business to San Clemente for years .. so awesome for the community!! Call em, you won't regret it !!! read more

Fast and efficient even in a Saturday After 5 other places could not help me they dam through Honest and good service read more

Complete Scam. Wanted to change out a perfectly good water heater without checking the unit. Wanted to charge over $4000. Ridiculous

You NEVER want to have to call a plumber but if you have to call one, call Bill he was so caring and helpful on Mothers Day a Sunday go figure , when so many other plumbers that I called were Out Of Town for Mothers Day , Not Bill and Fabian , one of Bilks plumbers . So last night on a Saturday night around 10:15 PM my smaller bathroom decided to leak into my down Stairs's neighbors bathroom , they text me at 10:30 pm last night to let me know so I could have my water turned off to prevent any further damage . Called a handful of plumbers that were out of town and one actually text me and referred me to Bill which I greatly appreciated- Bill sent Fabian out within 3 hours to repair the pinhole leak for us . Fabian did such a great job not only for myself but for the down stairs neighbors as well. Fabian was sweet and informative and knew what he was doing. I can't say enough good things about this company , they don't over charge you., Thank you Bill and Fabian again for everything you really helped give us our water back without gouging me . 5 Stars ***** read more

Bill Metzger Plumbing - Thank you Bill for being open on Mothers Day and Fabian for the wonderful repair you did , we all have our water and toilets again. - Plumbing Near Me - San Clemente, California

Highly recommend Bill Metzger Plumbing for their professionalism, responsiveness, and quality of service. Their team is reliable, efficient, and attentive to our needs. We appreciate their excellent work and commitment to ensuring our environment remains safe and fully operational. read more

Outstanding service! The technician, Vince, located and repaired a copper pipe leak in our house. Also installed a new water pressure valve and reduced our house water pressure to an optimal level to avoid potential future leaks and stress on the entire system. Extremely knowledgeable and easy to understand and work with. Gerry G. read more

I was extremely pleased with the work this company did when I ended up with a broken pipe! Not only did they repair the leak, they referred me to a great restoration company and communicated with me the whole time. I will use them for my plumbing projects in the future. read more

Fantastic service by James! Very knowledgeable, friendly and considerate! I had water in my wall, he quickly found the burst pipe and then replaced it. Very thankful Bill Metzger sent him out to help! read more

Would highly recommend these guys! I called, and luckily one of their guys, Henry, was already in the area and was at our house within 15 minutes. He handled the job quickly and efficiently, the pricing was very reasonable, and he was super polite and respectful while in the home. Great experience all around! read more

EXCEPTIONAL service and commitment. A local gem and treasure!!! We are so fortunate to have such an extraordinary plumbing company to support our local San Clemente community. BRAVO! After hour commitment! My call was answered by BILL!' read more

Bill Metzger Plumbing - Bill answered my call at 9:50 PM! I have trusted for 13 years!He gave me advice and will be at my home early tomorrow morning! BRAVO! - Plumbing Near Me - San Clemente, California

I was advised by Water Company that I had a leak. It didn't seem too bad so I requested a Monday appt online. I thought the online booking system was so efficient and comprehensive. On the Friday morning I found the problem had worsened and couldn't wait. The phone/text contact was so helpful. I was able to get a very quick appointment, and the plumber who attended was precise and quick with the quote, and the work. The problem was solved and even though my garden had to be dug up, you wouldn't know. I was happy with repair and service. read more

Thank you Metzger Plumbing for sending Jenri, on this holiday weekend to assess and repair my shower head, that had hot water coming out of the cold water spigot. Jenri was knowledgeable, professional, and friendly. Job well done!! read more

I was Very Happy with their work Did a great job unclogging the shower drain The plumber Juan was very courteous He even cleaned up the area after his work was completed They were very upfront and fair in their pricing I totally recommend them and will use them again if I need any pluming services read more

I looked up water heater repair, and Bill Metzger pluming came up! I called and they are able to book me quickly, provided helpful information, and fixed the problem. I'm super impressed with the team and definitely will use them again! Thanks so much! read more

Excellent service.....fast, efficient main water line replaced . Brian and Fabian did a great job on my driveway.

This review is long overdue. We had a very busy remodel and are finally getting around to sharing how great our experience was with Rambo at Bill Metzger Plumbing. We worked with Rambo throughout the remodel of three bathrooms and a kitchen, which ultimately also required a full repipe of our house. He was there every step of the way to answer our questions and help us understand what needed to be done. Rambo and his team were always responsive, available, and excellent at communicating the scope of the work, timelines, and next steps. He was transparent about pricing, and his rates were honest and reasonable. The quality of their work was excellent. Everything was done carefully and to a very high standard, with no corners cut. The cleanup afterward was also extremely thorough. Rambo was genuinely kind, patient, and incredibly helpful throughout a long and stressful remodel. We felt very fortunate to have someone so dependable handling such an important part of the project. 10/10. We would absolutely recommend Rambo at Bill Metzger Plumbing. read more

Kyle and Fabian arrived exactly on time! After a quick review of my plumbing need, they went to work right on it! All is perfect now! Extremely happy with this company and highly recommend them!! Will use them in the future for sure!!! oh yes, the price was extremely great for budgets!! read more

Wow, we are so impressed by Bill Metzger plumbing! Jacob was so friendly and educational and saved us $1,500 by being up-front that the first corporate company we saw earlier in the day was trying to upsell us on a bigger job than necessary. Jacob even took the time to explain how a trustworthy plumber would have communicated with us, what they would have tested, and what we would have been shown if we really had the plumbing issue diagnosed earlier in the day. It's refreshing to find a company that performed such an honest service even when we ended up only paying them a nominal fee. We wholeheartedly recommend this business! read more

great customer service fast response I always call this company for my plumbing service. I had the best experience with them read more

Called because of multiple leaks in the house. Jacob came out and quickly diagnosed the problems. we scheduled a different day for the repairs. Jacob arrived on time, got to work and repaired all the leaks quickly. He also replaced the shut off for the house. Highly recommend Bill Metzger Plumbing for any issues you might have. read more

Metzger plumbing was called to repair leaking toilet. They responded rapidly and had a repair man out the same afternoon. The repair man was on time and efficient in repairing the leak. I believe the service was a value due to the quick response and comprehensive repair. I would definitely use the service again. read more

So happy to have called Bill Metzger plumbing today! Had not one but two clogged sinks, and even though we were told someone would be out between 12-4, Monte showed up at 12:40. What a wonderful person to have working in our home. He was quick, efficient, and explained what the issue was. He even gave my husband some tips and tricks to use in the future if needed. We really appreciated his help and are happy our sinks are up and running again. read more

Called for a leaking shut off valve during a water meter install. Response time was 30 mins and work was done within an hour. Technician Juan was great, and helped us out read more

Had a leak at my meter and TJ got out quickly when other plumbers weren't willing to even respond or gave me quotes that were 2-3x more than what I ended up paying. After the repair, TJ checked my pressure regulator and discovered that it was shot after 20+ years. The quote was reasonable and they were able to come back a few days later and the installation was super clean. read more

Last year (2025) you replaced an old water heater with a new one. It is working beautifully . This year we replaced a mini-water heater which provides instant hot water for the kitchen. Ordering was easy, installation was fast and the technician was friendly and answered a few questions easily and completely read more

Charged me $40.00 for a 10 minute onsite quote. Never said upfront there would be a charge to come out and look. Very disappointing.

Jacob did an outstanding job today!! Very knowledgeable and hardworking. He helped us solve a problem that was amazing. Thanks Jacob for helping us when we needed a guy like you to help! I recommend Jacob and would trust him with any plumbing job. read more

If I could give Bill Metzger Plumbing 100 stars, I would. On Sunday of Labor Day weekend (because it always happens on a holiday, right?), our tankless water heater started leaking. I was able to book an appointment for the next day (Monday) with Bill Metzger Plumbing as easily as ordering a Starbucks. They sent Chris who is absolutely phenomenal. He diagnosed the problem, provided a quote and had us up and running with hot water the next day. He was honest and friendly, the quote was reasonable (and less than half what we had been quoted a few months prior by another plumber when we had called them out for a water softener issue) and the service was fantastic! Chris was efficient and thorough and made sure to test everything to our satisfaction before he left. The poor guy had to work in 100 degrees in the garage but he could not have been more professional and considerate. We would highly recommend Bill Metzger Plumbing and will be using them for any of our plumbing issues in the future. read more

I am sorry to have to write a bad review as we have used Metzger Plumbing for quite some time, but I am compelled to do so because this experience was so disappointing. Eight days ago we experienced clogging in our kitchen sink just the day before we were leaving on vacation. They came out promptly and the tech performed his evaluation of the situation and said that he was going to run a snake through and that should clear up the drain for $289. No problem. He did that and then when he was done, he said the drain was clear, but that he recommended that we do more cleaning using a Mini Jetter to get a more thorough cleaning for an additional $589. I said that since you snaked the drain and said it was clear, why should I also be doing this now? His response was it wasn't absolutely necessary now, however, down the road it would be beneficial to keep the drain open. So I said fine. Let's consider this down the road as I just spent $289 and the drain is clear. We went on vacation the next day and when we got back the drain was immediately clogged again. I called Metzger and they said that according to their records they had recommended the mini Jetter and we had declined. I pointed out that this was not recommended until after the tech ran the snake. I told them that if they had given me the option upfront, I would've had them run the mini Jetter right away for $589. Her response was that the initial service was not covered by any warranty, but the the Mini Jetter was. So I had no choice but to agree to spend another $589 for a drain that essentially was never completely cleared in the first place. As I had no choice, I reluctantly agreed. She said that a tech would be at our house between 8AM and 12 PM and a text message confirmed that. At 12:05PM after neither hearing from nor seeing anyone I called them back and she said "oh, the tech is going to get some equipment and he will be over". Not the best communication. When the tech arrived, he was nice enough, however, he was unsympathetic to the fact that our initial blockage required more than a simple snake, and that should've been properly diagnosed at the time or we should not have been essentially double charged for a missed initial diagnosis or a lack of giving us options prior to completing the service. I don't think that they were trying to shake us down on purpose, however the lack of communication and professionalism is not acceptable. For future plumbing needs we will be using someone else. read more

I had Brian Carson from Metzger Plumbing out to work on my plumbing problems twice in this past month. Brian is an absolute gem. His understanding of plumbing techniques and processes is excellent. I understand why he is a mentor to apprentice plumbers. Initially, he came out to deal with a broken 3-Inch drain line. His sense of urgency was reassuring as he and an apprentice identified the location of the problem and took the necessary steps to remedy the mess. While repairing that initial problem, he discovered an even bigger problem...my water heater had been leaking and had caused related damage to the closet and adjoining room's drywall and flooring. He was instrumental in getting a company out to dry out the area and they called-in three other contractors (remediation team for demo and reconstruction, my Insurance adjuster and a hazard testing agent to take material samples for lab testing for mold or asbestos---there was none) Brian kept in touch with the other workers and as soon as the water heater closet was dry and restored, he was out the very next day to get my new water heater installed. (Living without hot water is very rough.) Here, I have to add an additional comment to Brian's skills and attitudes which probably saved my life or, at least, protected my health. After he completed the water heater installation and hook-ups, he was checking to see that the vent on top of the water heater was properly venting up through my roof to allow dangerous gasses to escape from the closet where it was installed. He was puzzled that the vent exit seemed blocked. This required him to make an extra trip back to his office to get a long ladder to permit him to access my roof to see what the problem might be? It became apparent that roofers (who had replaced my roof a couple of weeks before) had pushed down and closed the vent cap to my water heater! It took significant force for Brian to raise the vent cap back to an open position. Just imagine what danger I would have been in if he just ignored the vent cap...he didn't do anything to it, after all. But Brian is conscientious and knows that water heaters MUST BE VENTED, so he uncovered and remedied the blockage problem. I am truly grateful for his character and thoroughness. read more

WOW!!! Talk about A +++ customer service - from the young lady who accommodated our same day emergency service request to Moris showing up within 90 minutes later to Moris assessing the "no hot water" situation and presenting a quote for a new tankless water heater AND being able to install it THE SAME DAY!! It's not often my wife and I are happy spending thousands of dollars unexpectedly, BUT we are thrilled with spending money on the project because everything was prompt, courteous, professional and timely. Thank you, Moris and Metzger Plumbing for a great experience!! Your biggest fan!!! read more

From first call to Chris leaving all our repairs were great. Great communication. Professional. Great service Reasonably Priced. Highly recommended. Thank you Bill Metzger Plumbing read more

Bill Metzger Plumbing were fantastic.! Evan, our Technician did an absolute great job.! Knowledgeable, helpful, courteous and clean... just what you want from a Plumbing Technician.! Highly recommend this company, and if you happen to be assigned Evan, you're in luck.!! Great job guys.! read more

Fabian is super great!! Very pleasant and gets the job done. We called in at noon and he arrived by 1:30. Solved our kitchen drain problem quickly. read more

We got Jacob today per referral from a mom I know from my kids class to check on a potential leak...just as that mom described, he is really good! Trust worthy and Professional...we had to ditch pristine plumbing as we had super bad experience with them lately for their upsale of unrelated and unnecessary services and I was not sure if i can find someone to trust so quickly...but Jacob definitely has put my mind in ease...there was no leak after all but he did all the necessary testing and show case and explained to me the purpose of each test and proposed recommendations without trying to sell me the big service or project...in the end only charged me $39 dollar service fee...I wanted to pay more but Jacob mentioned that is just what they can charge if didn't provide service beyond testing. So hopefully more and more honest plumbing professionals will get recognized to show case to the industry that honest work is the way to go for the long run...bringing more business overall and eventually will bring big jobs when a home needs it. read more

Our job turned out to be difficult but Mike, our technician was the best person we have had do work at our house. He was amazing. He was personal, efficient, knowledgeable and very patient. He worked until the job was completed and done well He cleaned up nicely upon completion. He truly was the best. I would highly recommend this company. They do good work read more

They came same day, worked quickly and explained all scenarios to me simply. Great service! Thank you so much!

Very friendly and professional staff. Gave multiple options and cost is very reasonable