Rob was absolutely amazing he showed up exactly on time. Worked quickly and spent time answering my questions and articulating what he was doing as he was doing the work so that I could understand. We had a shower that would not turn off and when he came it was assumed that it would be a simple job however quickly found out that it was going to be a bigger job. Rob handled all of the talking to his company and the Managment company of my property so I never had to lift a finger to get it sorted out. He even went above and beyond to try and find out what caused the issue to begin with rather than just fix the problem and move on. Truly I cannot say enough I have had so many poor experiences with other plumbing companies and Clearwater / Rob have totally raised the bar for me!! read more

they had replace my faucet the technician were very professional they im very happy for the price and for the job well done thank you

Very good service! From start to finish Competent dispatcher and friendly technician Upfront estimate was provided Thank you! read more

Rob from Clearwater arrived on time to replace our water heater and completed the job in 2 hours as promised. He was friendly, polite and brought installation up to code without raising estimated cost. Ran into him at Costco with his family and I asked him a question about the water heater. He answered my question with documentation the next morning. read more

I called Clear Water Plumbing because I had water all over my garage floor leaking from my old water heater. Garrett and Rob arrived promptly at 1:30 PM the same day and made assessment of my problem. They recommended to replace my old water heater with a tankless water heater, which after the rebate was paid, would cost less than $1000 then my old water heater replacement and last almost 2x as long. Rob arrived the next day at 9 AM and installed the tankless water heater. Although it was an unusually hot day for March, Rob worked all day installing the water heater. He was very courteous, and mindful of our pets. He finished up around 5 PM, and returned five minutes later to tell me that he needed to bleed out the water heater. He did so within 30 minutes, and was finished. I appreciated that I did not have to call him because of the bleeding of the water heater. Garrett will return tomorrow to review all of the work and to make sure that I was satisfied with the product, as well as their work. Both Garrett and Rob were extremely professional, hard-working, and explained all things necessary to maintain the tankless water heater. I would recommend using them for any of your plumbing needs.i read more

Clear Water has done projects both big and small for us with excellent service. Last year we had an emergency repair needed to replace our main water line which involved extensive moving of landscaping. They were competitively priced for such a big project, completed the work in a timely manner, were professional and kind, and were able to not only minimize the impact to our landscaping, but put things back very well. Recently, Rob helped us out to shorten a gas pipe line. We asked for a quote on Saturday and by Monday morning he was out to do the work. He was very professional, communicative, and did great work. Very happy to work with Clear Water and highly recommend them! read more

The faucet install grew incrementally: first there was an added charge for drain plug install but without considering that the new drain plug would lead to needing a new p trap which in turn would lead to needing to saw a piece off the drawer to make the p trap fit. Of course some of the problems could not be anticipated when the quote was given, but I was disappointed that the drain plug install was not included in the original quote for a faucet install. There were communication issues around the drain install. I thought the job was completed and was surprised that Clear Water left the site with the drain detached inside the cabinet but the shutoff valves were open. When I tested the faucet, water flooded the cabinet. I detected the problem early and cleaned it up. For the urgent second visit to connect the drain, I would have preferred a combined quote for the p trap and sawing the drawer to allow the p trap to fit. Instead the costs grew stepwise there too. In the end, the faucet, the drain plug, and the p trap were all installed and function properly. Ideally, I would have liked to know from tbe start that the original quote did not include the drain plug and that when I agreed to replace the drain plug for an additional cost that this would or could cause consequences for the connection to the p trap and the drawer. I don't do this for a living but I expect an experienced plumber to anticipate downstream consequences. While the total cost was reasonable, it was much higher than the low quote that got my attention. Everyone I met was very friendly and responsive to the short timeline I needed for the job. I have mixed feelings overall. read more

Clear Water Plumbing - New faucet and drain plug - Plumbing Near Me - San Clemente, California

This is my second time leaving a review for Clear Water, and once again they exceeded expectations. A few months ago, I used Clear Water for several smaller jobs -- a toilet replacement, a Moen automatic shutoff installation, and an outdoor hose bib repair. The experience was great, so when I recently closed on a new home and found out I needed a full repipe, choosing them again was a no-brainer. I received three bids, and Clear Water came in right in the middle. Based on my prior experience, I went with them -- and I'm very glad I did. The job started on a Monday, and it was immediately clear this was not their first rodeo. The team walked me through the entire process, answered every question I had, and handled all communication in a professional and friendly way. Joaquin, the lead on my repipe, is an absolute beast -- knowledgeable, efficient, and clearly takes pride in his work. He really added to an already great experience. What truly separates a good company from a great one is how they handle issues when things don't go exactly as planned. In my case, a permit delay occurred that was completely outside of Clear Water's control. Garett went above and beyond -- personally going to Santa Ana to track down the issue and get it resolved. Thanks to his effort, the permit was issued and everything moved forward smoothly. In addition to the repipe, Clear Water also stubbed a gas line, installed additional toilets, tuned up my tankless water heater, and I'm now considering them for a water softener as well. I would highly recommend Clear Water for any plumbing or gas work. They are professional, reliable, and genuinely care about doing things the right way. Five stars without hesitation. read more

Clearwater plumbing was very easy to work with from the reception that took care of scheduling me over the phone and got me in touch with the technician that was coming out to our jobs. Very easy to talk to to Austin. The technician who came out and serviced our sinks issue. Austin and Clearwater went above and beyond and got us to fix. We need with no additional hassle, but we're honest the entire way you will be booking our next plumbing issue with Clearwater again thank you. -Jacob Body Spa Salons read more

We called Clear Water to come out and install new shower heads/ bath tub faucets and take a look at our kitchen sink. They sent Austin who was knowledgeable of the craft, friendly and was honest about doing a proper job on things when other people might have tried to just Jerry rig it to be able to charge us more. Instead, he broke it down informing us of the most sensible way to go about handling the issue with our sink. Apparently a service they do for free is also check out your water heater- we have two. We've had both since we moved into our house and they told us the upstairs one was about to give out but our second one was still running great. They came out the following day- replaced the busted water heater and took the old one. All very fair pricing as well compared to the other like 8 different companies we've used since we moved up here- I think we finally found our go to company. Definitely recommend! read more

Very responsive, very knowledgeable, Austin did excellent work in a very timely manner. They also kept the working areas clean. I've used clear water's services multiple times and will continue to come back. read more

Austin and his partner came out to my home to replace my old shut off valve underneath my kitchen sink, and also my shut off valve/Pressure regulator valve as it was original and leaking. Both Austin and his partner were extremely thorough, and professional, and I was happy that they were able to get the job done at the same time. From getting an appointment scheduled and getting the job completed, it was completely headache free. I will not hesitate to hire this company for any of my future plumbing needs. read more

Good things: Price: Less than $300 to remove and replace two frozen valves. Arrived a little earlier. Quality of work and parts seems to be very good. Bad things: Clean-up left a little bit to be desired. No reassembly of cabinet area (see pictures). I would recommend company for minor plumbing work. The technicians seemed nice and responsive to needs and asked the company be considered for more complex work. I am unsure if I would or would not. Based on this job, my opinion is leaning favorably towards giving them a second chance. read more

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Prompt and professional service above and beyond the original request. Rob is fantastic, and with the help of Sam, completed the 2-man project with no problems. Reasonable pricing from CWP. Great job. read more

Rob was very helpful and knowledgeable regarding faucet replacement. He was able to make it early and on top of it, he went above and beyond when I didn't have the proper parts -- making sure we were well-taken care of and our faucet was fully operating! Madison was wonderful over the phone with scheduling our services as well. I'll absolutely be recommending clearwater to neighbors, friends, family, and clients! read more

I needed to replace my garbage disposal so I went out and purchased the parts from home depot and used Yelp to find Clear Water Plumbing. They were very responsive to my service request. They were able to come out the same day and were able to replace my unit in less than an hour. They were a pleasure to deal with. read more

I had a leak in my garage. Rob came out and found the leak that came from a cracked old cast iron pipe quickly and we then schedule for the fix. He then came out and made the repair quickly and professionally. I had a great experience and the price is very fair. This is not the first time I have used Clear Water and I will continue to do so as it is hard to find good service these days. read more

Once again, Clear Water Plumbing provided excellent, fast, reasonably priced service. Sunday evening, we noticed a leak in our water heater. Monday morning, Rob came to the rescue. He was so efficient, knowledgable and kind. Rob explained our options and gave us expert advice. He was patient with all my questions, and worked well his partner. Together they installed a brand new water heater and made it seem easy. Less than 24 hours after the leak started, we have a brand new water and hot showers once again. Thank you Rob!!! read more

Water Pressure Reducer Value Replacement We reached out through yelp for an Emergency Plumbing Service. Garett McClure at Clear Water Plumbing immediately contacted us to help. Clear Water Plumbing provide a price for the service prior to scheduling the appointment. We agreed to service. Garett was on time, friendly and efficient. I really appreciate the quality service that was provided. Damon read more

Amazing service!! High quality work. Professional. Friendly. Fair pricing. Arrive on schedule.

Excellent service from start to finish! I received an immediate response to my Yelp request from Madison yesterday, and she continued to be highly responsive to my follow-up questions through the day. She then got us on the schedule for today, which I did not expect! Our awesome plumber Rob arrived right on time, and did an incredible job with a very challenging situation. Also got to meet the owner, Garett, who made us feel so welcome to the area as well as to his business. The pricing estimate was extremely fair and after the challenges encountered in the process we feel it was a great value. They were also able to provide quick estimates on some anticipated work, so we can budget for those expenses as well. We will definitely be calling on Clear Water Plumbing again, and we will ask for Rob next time for sure. If you live in San Clemente or anywhere in south OC you should absolutely give this local business a try! Thanks so much Rob, Garett, and Madison! read more

Even though my problem turned out to be outside their scope, the team sent to me gave me clear and honest advice. Really great service even though I wasn't paying. read more

When my water heater went south, Austin and Sam were able to come out right away to do an assessment and see if it could be repaired. When it couldn't be repaired, they came back the next morning to take care of it. Polite, professional, and the pricing was fair. Much appreciated! read more

Austen was excellent to work with. Best pricing out of several quotes and service/quality remained top notch. Would definitely work with him again. read more

Clear Water Plumbing did a great job installing a new tankless water heater with the additional "instant" hot water function. Austin explained everything to us, they showed up on time, and we were very pleased with their service. I feel very comfortable recommending them. read more

I have had a couple of interactions with Clear Water and both have been great. The first was fixing a toilet issue. Their quote was the best and they handled the job professionally and quickly. My second interaction was regarding a quote for a tankless water heater. Garett stopped by my house and answered all my questions. He was very patient, friendly and informative. I decided to hold off on the tankless water heater investment but if I was going to purchase I would definitely work with Garett. He was also kind enough to help me with a quick fix for a bathroom sink drain issue. Awesome company. read more

Quick, responsive and honest! I called them out for a clogged toilet in a commercial building. They were on time and did the work for the price they quoted over the phone. Hopefully I will not need a plumber again soon but if I do I will definitely call them! Thanks again for being professional, honest and competent. read more

I sent out a detailed request for quotes on Yelp for installing a new faucet / connecting a new sink with garbage disposal. I included pictures as well for clarity of the job. I chose Clear Water Plumbing among the quotes as Garrett was friendly & prompt via the Yelp app and they had a good price. However when the Austin the plumber showed up, it was clear there had not been communication with him and the intake coordinator/Garrett on the job/quote. He said the quote was "wrong" because of the garbage disposal and would cost more. When I said this was already clarified in the texts for the quote, he made me show him my Yelp texts, as if he didn't believe me! Once he saw I told the truth and it was already there, he then pivoted to say Well the quote was still wrong, and he more than doubled the price of the original quote (I had already added an extra $200 for replacing 2 angle stops which was not doubled, just the original quote went from $195 to $450, for a new total of $650). In discussing this "bait and switch", and the fact that the texts clearly showed the garbage disposal was noted in the connection fee quote, his last excuse was it was because they didn't come out and do an "on-site" quote, that's why the original quote was wrong. Really? The text mentioning "garbage disposal" and the picture showing the garbage disposal under the sink was not sufficient (?) and knowing it was a new sink you didn't know it would need to be connected? If there was any doubt you could have texted something prior about possible price fluctuation or any warning the price could double upon the appointment? Needless to say I was disgusted at this "bait & switch" practice for the quote, and so had to decline service, go back to the drawing board, wasting both our time. Final note: I chose them for the high ratings on Yelp, but did not use them due to this attempt to more than double the original quote. So, I cannot comment on the quality of their work, only on their poor business practices. If you call them, My suggestion is never trust any quote they give by Yelp app or remotely, no matter how clear and detailed you make it, as they don't honor their own quotes via text. And if they come in person, get it in writing. For me, I would never use them due to this experience. There are too many good honest plumbers out there to choose from. read more

Personable and professional service. Arrived on time. Made recommendations for proactive maintenance of my property. Will definitely call again for future work. read more

Great service, on time, reasonably priced, fixed the issue super fast and very friendly! Will definitely use them again and highly recommend! read more

Very responsive and professional with competence pricing. My tenant had only positive comments with their interaction.

Garrett and his helpers came out quickly and did a great job on my home! i will definitely use them again. They are very professional and tidy. read more

We wanted a whole-house filtration and scale remediation system, along with an automatic flow monitoring and shut-off valve. Garrett came to our home the same day and went through everything with us, explaining all of the options and helping us to select the system that was right for us. The very next day Austin came to do the install and did a perfect job, accommodating my picky requirements for the installation location and appearance. The service was excellent and the price was very competitive, less than half than the quote I received from one of the large national water filter makers. Would heartily recommend! read more

Quality service, and they were able to provide a quote upfront for a simple service I needed. Educated plumber who took time to answer a few questions I had, I would recommend and use again. read more

After having multiple slab leaks, and most recently a second story pin-hole leak we made the decision to do a complete "repipe" using Clear Water Plumbing as the contractor. They completed the job in a few days, and their sub-contractors were courteous and professional. The job took a little longer as we needed to have some additional drywall work done in the garage. We are very pleased with the completed job! read more

Clear Water was dispatched by our Home Warranty provider. Andy arrived on time then quickly diagnosed and fixed our leaking toilet. We were very happy with their responsiveness and service. read more

Very professional and competent company. Communicative and shows up on time, rather than giving you a several hour window like other companies. Austin performed the repair flawlessly and even though it involved more than I had originally anticipated, he clearly explained why and sent me pictures. Clear Water Plumbing is an honest and capable company you can trust. High quality service at a fair price. read more

We've used clear water for several projects from small repairs to a whole house pex job and bathroom remodel. They're great every time! Highly recommend. read more

Wow! 10/10 service. We bought hydrogen machine that gave us some issues and Garrett and his team came out three separate times to make it right. Garrett was kind, understanding and professional from the start. He stood by his word and made things right and did it with a smile! I will absolutely use him in the future for all work. This is a honest plumbing company you've been looking for. read more

Quick response and professional serviceman explained everything that would be included in service. He also identified a problem with water pressure that could have resulted in burst pipes down the road. read more