Quick update since I've received a couple private messages from a few folks. I had another Hague authorized dealer come out to take a look. The issue was caused due to the prior service from McCowin. The technician had completely opened the blend dial so the soft water wasn't making its way to the inside of my home. If you're looking for a local Hague alternative to McCowin, I highly recommend L.A. Purification Products https://www.socalpurification.com. read more

McCowin Water - Write up from the water softener company on what they fixed. - Water Purification Services Near Me - Irvine, California

Punctual and high quality service. The only company that carries AO Smith parts and is able to repair them.

5 stars. outstanding experience with McCowin Water in Irvine! After meeting with many different ompanies, like Costco, Culligan, Lowes, Home Depot, etc I can confidently say--we should've called them first. Scott and Brian were incredibly knowledgeable, professional, and thorough. They offered a wide range of options with upfront pricing and absolutely no gimmicks. Our in-home consultation lasted two hours, and every detail was explained with patience and clarity. Brian asked many questions innorder to know what is important to me. Righ fitting me to tobmy needs. Got the best service and installation. There was zero pressure to commit, which made the whole process feel honest and transparent. By the end, it was clear--we weren't just clients, we were family. Highly recommend! God Bless you all Monique was always helpful on the phone scheduling my appointment and making sure all went well. Installation was a breeze. The team was fantastic. Good job ! read more

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Had a pleasant experience with this company servicing my Hague Watermax softener and changing out filters on a Hague reverse osmosis system. Appointment was easy to set up. Pricing was fair. Service was fast. I appreciate Jordan taking the time to answer my questions. Would definitely use again. read more

Really expensive. Probably 1.5x the price of the 2nd most expensive quote I received. The owner also has a difficult time explaining things; it seemed like every question was answered with a lot of words that didn't result in an answer to the question. It's possible that he's knowledgeable; but if he's not able to effectively communicate his knowledge, he should have salespeople who can. read more

Great company. Joel came out and took care of my water purification system. Just about everything was wrong with it, but he called his boss Brian and they had everything he needed on his truck ready to go. Highly recommend. We will likely have them back for an instant hot water faucet. read more

What a great company! We have had our water softener for about 4 years and we love it. Recently we started tasting some salt in our filtered water so Joel came out and fixed it, updated it, and was so helpful and informative. Not to mention I didn't have to pay a dime because we are still under warranty. 5 stars all around! read more

Couldn't have wished for better service. So glad I changed from my last water filter company. They came out quickly and at the beginning of my service window. Joel was done super fast and even tested my water. First time anyone has ever done that in 14 years of this. He explained to me all about my filter system and clearly knew what he was doing. I would recommend him and McCowin to anyone looking to get an RO system. read more

I have waited over two years to write this review to ensure the water filtration system worked well. Everything is working great! Scot Drew was a terrific sales rep. No high pressure. Customer service continues to be excellent! Neat and clean installation (see pic). The filtration system has made a tremendous difference in our water quality! Totally worth the investment! read more

McCowin Water - Professional installation - Hague WaterMax - Water Purification Services Near Me - Irvine, California

Unmatched customer service, professionalism, and education. I got connected with McCowin Water through Lowe's and I am so glad I did! Brian reached out to me immediately to address my issues, wants, and needs. Brian was with me every step of the way. He addressed all my concerns and spent an inordinate amount of time to make sure I felt comfortable and educated enough to choose the right product for my needs without breaking the bank. Not salesy, not pushy. Honest and trustworthy. Thank you for being who you are and doing what you do! read more

We purchased a water softener and reverse osmosis system for drinking water and we're very pleased with the product and service we purchased. Brian McCowin helped us from start to finish and answered our many questions. What we liked about their business model is that they represent numerous products, and could find the product that suited our needs most closely. We were interested in a system that was highly efficient, would last the test of time and resulted in minimal water wastage. Our garage also had some space constraints and so each of the units was installed in a separate location, which led to a much cleaner footprint in our garage. (Another company that we got a bid from did not want to split the units into different locations because it would result in more labor for them.) They were not the lowest quote by any means but we felt we got a very high quality system and the installation was flawless as well. Their follow up care was excellent as well. read more

McCowin Water - Water Purification Services Near Me - Irvine, California

McCowin water provided a great service. Scott gave us a good understanding of of the issues involved in soft water systems. Joel and Jordan did a great job installing the system, and to date, all is good. I'd recommend this contractor. read more

Wow! What a difference great tasting water is. Showering. Dishwasher. Washing machine. Everywhere our new water system flows is CLEAN. SOFT. DELICIOUS WATER. Scott, Mc Cowin's excellent representative explained in detail the systems they offered. Reasonably priced so opted for the best system. Thank you Scott for your excellent water purification system. Could not be happier and would choose it again. read more

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So we moved in in late 2019 and had a McCowin system installed. The previous owners were awful with any kid of upkeep, so the system was older and hadn't been serviced in its time frame. So when we moved in and asked for check of our system they came out and "serviced" out water system. While the service technician was young and friendly he failed to address two major issues, one the water softener wasn't working, (something we realized after having our system refurbished) and two we had leaks from from the valves above the water tanks (something I had said before the inspection). Here is where they get one star: The owner came out to inspect the work, bad mouthed the previous client (can't disagree with that assessment), but their water softener wasn't functioning and after I found leaks coming from the valves on their system, we were told (over the phone after his visit) "It is an old system" and that it would be another service charge to come out and address the issue. We ended up getting a different company (on our neighbors recommendation) to come out and reservice their equipment and now we have soft water a zero water leaks. They keep sending service reminders in the mail and call my phone, years after their failed service. Pretty much the reason for this post. Go to another water service provider."" read more

We had a water softener and reverse osmosis drinking filter installed by McCowin a couple years back, and we highly recommend them. They were very friendly and honest during our initial consultation, and explained all of the options available to choose from. Since then, they've always responded very quickly to any questions we had and with scheduling maintenance. Brian, the owner, was even able to squeeze us in on very short notice to take care of an urgent request we had. Great company, and our water tastes so much better now! read more

Scot and his team were really helpful and informative to learning about the water systems they have and discovering how bad and hard the water was in my house I'm glad I went with them just to know that I had such big issues with my water and drinking water as well I can already taste the difference Highly recommended read more

Jeff B, the field supervisor, is amazing. We had a water softener and reverse osmosis system set up about 5-6 months ago, and have been living with the constant RO sound (when it's making water). It was annoying to deal with, to say the least, and was worsened when we repiped our house and had new pipes running underneath the master bedroom. I was ready to have McCowin remove the RO. But Jeff came by, changed/upgraded our membrane, did some other things, and in about 30 minutes, had removed that RO noise. Completely gone. I was amazed and delighted. Jeff was super-friendly and explained everything he was doing. Could not be happier with his help. read more

If youre looking to add a water softener and/or RO system to your house, you need to tell all the other contractors, "I found someone else thank you for you time.", because McCowin is who you want to go with. You'll see when you have those "other guys" come by and check out your system and give you a quote, McCowin is heads and shoulders above. The rep they sent out for me, Kenny, was on time, courteous, professional, and knowledgeable. Can't say the same for those "other guys". McCowin will test your water, explain, and answer all your questions. And only after then will they recommend a solution, with multiple budget levels. One of the "other guys" came over and immediately shoved a flyer in my face for the most expensive model and said "you need this", all before asking me a question on what I wanted or examining the project at hand. Fast forward a week to the install day, the tech team they sent over, Bryan and Joel, were superb. Friendly, knowledgeable, skilled and clean. My project was definitely more involved then your normal install, running drain pipe throughout my garage, drilling through the countertop, a line to the fridge, but these guys did an excellent job, cleaned up after themselves, and finished all within the estimated time. To McCowin, thank you for taking care of me. You obviously set a high standard of quality for your service and staff, it shows. Make sure you keep Kenny, Bryan, and Joel on your team, they are killing it for you. read more

We could tell we had really bad hard water in our new home and talked to a few different companies to test our water. Scot confirmed what we expected, hard water levels were off the charts but we also had high chlorine levels. We ended up choosing McCowin because we liked that they aren't tied to any specific product, they are a vendor for multiple companies, so they can offer you a solution that fits your needs. Scot was the only one that could explain and offer a tradeoff of spending more now for a system that lasts longer versus spending less now but the system won't last as long. All the other reps could only sell us their own water softener and lock us into their system with often overpriced subscriptions. It's even more restricted if you go through a third party like Costco, they can only offer you specific models that usually cost more. Bonus is that we get to support a local independently owned business. We went with a top of the line Hague + RO system under the sink. Purchasing and installation was all quick and seamless. They walked us through the system and showed us the maintenance which has been a breeze. I liked that they were able to install the faucet for the RO water without drilling another hole in my counter, something no one else offered. They also fixed our low water pressure issue by adjusting our pressure regulator that takes water in from the city. Our family has been drinking safe high quality water and we get all the other quality of life improvements that come with soft water. If you've always lived in hard water areas of SoCal you'll be shocked to learn about and experience soft water! It's been over 1 year and we just had our first filter change. I can confidently say McCowin is a fantastic company and we could not be happier! Service has been excellent and everyone has been very knowledgeable. Followup service has been excellent as well. They helped us adjust the strength of the water softener and most recently are in the process of increasing the pressure from the RO filter to our fridge. Overall we are very happy we went with McCowin and recommend them to family and friends! read more

One of the best, if not THE best, experience I've had with a service provider ever. I needed to replace an old water softener unit in my home, and McCowin Water was the first I called. After the first interaction with Scot, I didn't bother calling anyone else. Scot was at my home at the start of the appointment window, so I wasn't stuck around waiting around for 2 hours (both times - once for the original estimate, and once for the measurements and final details). Both visits were less than 15 minutes. Obviously, I can't expect it'll always be like that, but at least for these two visits, I really appreciated it. He was professional, friendly, and didn't waste any time. He explained everything briefly in-person with me, left without any pressuring or selling me, and then quickly sent me a detailed email with all my options so that I could compare and consider the pros and cons of each unit. I felt pricing was very fair compared to what I had researched online beforehand, and lead time was very fast since everything is made in USA. He then sent me a personalized video thanking me for the opportunity and to let him know if I had any questions. And he made good on that by being available via text pretty much any time of the day to answer my follow up questions. Install was scheduled a week later and went very smoothly. I had confirmed I would be using potassium with Scot, but installers brought only regular salt. When I told them about it, someone brought over the potassium from their office right away and there was no delay in installation. All in all, I am very happy with the new system and the service I received from McCowin Water. I know who I'll be calling when it's time for another water softener system. Thanks guys! read more

We moved into a new community, a new home two months ago, so we needed a whole new water system in our house. My husband searched, compared, and interviewed with few water system companies. I'm so glad that he made a good choice choosing McCowin Water. They were very kind, honest, professional, and had the best customer service. We have already referred our two friends, and we are all so happy about it. We always talk about how good the McCowin Water system is when we all meet. We will continue to recommend it to our friends and family. If you are looking for a water system for your home, you should choose McCowin Water for your family because they are the BEST! You will love this place as we did. I hope you make a good choice, too :) read more

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We had the pleasure of being introduced to McCowin Water by a plumber who fixed our shower faucet. He noticed we had hard water and asked why we were having issues. We have been using Rayne Water for 15 years and this whole time we thought we had a Water Softener and instead he told us it was a water conditioner and that really upset us. We have been paying $110 per month for water softener and Reverse Osmosis. I reached out to McCowin and spoke first with the owner and then he connected me with their sales rep Scott. I learned so much about water softeners and water conditioners I feel like an expert. Both of them were great to work with and they are true professionals. Scott did a water read and looked at my softener and told me what was wrong and gave me options. We ended up going with theHague Watermax system since it is their top of the line and has a great warranty. It was amazing we agreed on terms Monday, they measured on Tuesday and in less than 2 hours they completed the install of the system plus reverse osmosis. Installers Rudy and Kenny came out today and they were great. The whole experience from start to finish was marvelous and now I know why they have stellar reviews. Customer service is next level Thanks McCowin Water read more

We recently moved into a new home and have been extremely overwhelmed with everything that needed to be done. We knew a whole home water filtration system and RO system were a must. Thank goodness we came across McCowin water! They were one of the best vendors we have worked with during this process. They were professional, polite, informative, patient and have amazing customer service. I worked with Scot who tested our water and offered different options to best fit our needs. On the day of installation, Sam and Rudy showed up right on time! They were quick and definitely knew exactly what they were doing. Right after we had our system installed and I quickly realized that we had scheduled garage epoxy for the following day. They kindly offered to remove it and reattach it the following week. I have nothing, but great things to say. They have been awesome from the first phone call to even after the job is done. Thank you Scot, Mandy, Dava, Sam and Rudy! read more

Brian was a professional and a pleasure to work with. He showed up on time, communicated clearly the options, and recommended we get our water pressure checked before he would proceed. While that turned out to eat away at our budget to resolve some issues, it is better than focusing only on the sale and having regrets or warranty issues later. He even recommended a plumber who ended up being competitive to other quotes, but more importantly someone who followed through to check on what could be causing a strange issue. We haven't decided what we will do next since it was a bit out of our budget especially now with new sunk costs, but it's true 5 star service regardless of which direction we go and I am happy to leave a 5 star review. Thanks Brian. read more

I checked the Yelp review and found this company. called and order, everything went really Quick!great service! Very satisfied! Highly recommend read more

McCowin Water - Filter - Water Purification Services Near Me - Irvine, California

Family owned business. Great experience with sales, product, installation and service. I highly recommend.

This company is great! Affordable pricing. Great customer service! Quick install. I'm super happy I found them!

If you are looking for a soft water solution or drinking water filters STOP LOOKING!!!!! This is the place you need to go to, Brian is the one you need to talk to. He will set you up with a system that works for your needs, no extras or just one generic softener this company has access to many choices. I have had them set me up at my house and called them back to get my mothers system updated. The customer service is beyond great and I will continue to recommend this place to everyone I know and do business with them in the future!!! read more

Just got my water filtering system for entire house installed, clean and fast install. Great professional team. Sales person Scott was efficient and responsive. As part of the promotion I have received drinking water filtering system installed under kitchen sink for no additional charge. Recommend read more

McCowin Water - House filtering system - Water Purification Services Near Me - Irvine, California

The whole McCowin team, and Brian our technician did an Outstanding installation job, a home run. Brian installed our new Hague WaterMax Signature Series water softener, and a Reverse Osmosis system. The two systems together give us superb and pristine drinking water. By far the best tap water we ever had here. The water feels healthier, tastes great, and my family absolutely loves the new systems. The water softener has stopped our hard water deposits and removed all chemical chlorine odors. Far better, no comparison, night and day difference. The lead technician Brian, is an excellent tech, and highly experienced. He made sure the work was done right, he did an A++ top quality job. He answered all our questions and helped to advise us on a new water softener, for here in Newport Beach. The whole McCowin team, I highly recommend them, they are real professionals. Thank You for the great work. Ryan M, Newport Beach. read more

Showed up on time, worked diligently to complete our installation (even on Christmas Eve) and had an extremely positive attitude. Very much appreciated the responsiveness, status updates and service. Highly recommend. read more

I forgot how they made things right or better and honestly I forgot . But I know they charged me a lot less they wanted to and made an effort which I appreciated. read more

Status June 23rd, 2020: I'm on week1 of my 1st soft water experience. Everything is going very well. I plan to chime in with updates over time. I looked at Salt-Free scaler systems, paired with filters. After researching multiple solutions, vendors, and associated options, I decided on the Hague Maximizer from McCowin. I'm currently using potassium, as opposed to salt. I will try salt at some point, and report back, with any differences. The Right System from the Right Company: Selecting the right system was not an easy decision for me, as Brian can attest to. Big thanks to Brian McCowin! He went above and beyond, spending a significant amount of time, in order to help me arrive at the best solution. "The best fit" as he says. Very responsive and really into what he does. Installation Perfection: Matthew is everything that the rest of these reviews claim he is. Meticulous work and a pleasure to be around. Unexpected Benefit: One thing that I didn't anticipate is the benefit to our granite counter tops. Prior to our softener installation, we had issues with spots on the counter tops. This used to drive my wife crazy. We had to wipe the counters constantly, even after simply washing our hands, in order to avoid build-up on the counter. We find ourselves washing our hands more often, due to COVID concerns. The deposit buildup on our counters has stopped. Epic for us! read more

WOW! Blown away by the huge change in the feel and quality of my water. I was researching whole home filtration systems and initially thought of going salt-less, but then I had my water tested and learned just how astronomically hard my water was (as if I couldn't tell by all the build up on my faucets!). I also learned that the amount of chlorine in my water rivaled that of a public swimming pool.... yikes! So note to all my fellow OC residents: you NEED a water system in your home! McCowin was a great help in exploring the options, answering my endless questions, and ultimately installing a perfect system in my house. Absolutely all the staff I met were friendly, knowledgeable, and professional. And the best part of the whole thing.... no gimmicks, you really can instantly feel the difference! I feel so much better about the water I'm drinking and showering in. read more

I highly recommend McCowin water! We just had a water softener system and reverse osmosis system installed in our house, and it has made a huge difference! We can't believe we lived with hard water for so many years. Monique and Scot were very easy to communicate with, and Bryan and Joel did a great job installing everything seamlessly. read more

Great company! I am not even within an area that the company services and the owner called me multiple times to answer all of my questions and educate me on a potential system I was looking at through another company. The company wasn't even going to get my business and still went out of their way to help me! Highly recommend. read more

Brian and his team did a great job. They carry multiple filtration/RO systems from different brand, and Brian will explain to you their difference and find the best one for you. The installer did a fantastic job to finish everything in a tight time frame, and kept everything nice and clean. The improvement in water hardness and quality is quite instant. I've been using the system for a week now and everything works well. I would definitely recommend McCowin Water to anyone! read more

McCowin Water - Water Purification Services Near Me - Irvine, California

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I can't recommend a business more than I can recommend McCowin water. Maybe the best customer service I have ever experienced. No joke! Great people, product and service. You really can't ask for more. Bravo for being so on top of your business. Stop looking at other companies to do your water work. They are the BEST! read more

Excellent company! They were helpful and kind when calling to inquire. From there, through the scheduling and consultation process they were great partners and gave you the facts and benefits you needed to make a decision. The installation process was simple and quick as well. read more

McCowin Water was great. I looked at a few companies and I'm very happy I went with McCowin Water. I was interested in the water softener and their price and product was very competitive. Their service was great, answered all my questions, and was very professional. Once I selected a system, they came out and installed with without any issues. They even threw in a free Reverse Osmosis drinking water system. I would highly recommend them. read more

McCowin Water - Water Purification Services Near Me - Irvine, California