I called Radiant and spoke to Pat. I had a Nuvia Pro 5 Stage Reverse Osmosis system that was not working properly. Pat is the owner and was very courteous and professional. Even though I was not on the schedule, Pat said a tech was in my area and asked him to swing by. Technician Brandon showed up and went straight to work diagnosing the problem. Brandon had the parts needed for the repair in his van and the price was very fair. Brandon had the fix completed and the system back up and running within 1/2 an hour! Brandon is an absolute credit to this company and a true professional. I have never used Radiant Water before, but I will definitely be calling them again when needed. I very much appreciated the lightening quick response and professionalism. Thank you Pat for the great service! read more

Radiant Water - Water Purification Services Near Me - Orange, California

Pat communicated with me promptly and service to my water system was as promised. I was very satisfied and will definitely call on Radiant Water again! read more

These guys don't mess around when it comes to customer service. Pat contacted me Saturday morning when I needed help, called me and gave me guidance to get me system working. This level of customer service is pretty rare these days... Let's get your system working and fixed, not the classic "let's replace it and charge you and arm and a leg". I'll be relying on this company for years to come and pay my dues because the intention isn't to rip off customers. read more

I did a lot of research before deciding on Radiant Water to be the company to install my water purifier (Catalytic Carbon to remove chorine and chloramines - which eat away at your pipes if you have the Irvine Ranch Water - I don't want anymore pinhole leaks!) and water softener (I am so excited to have soft water for my hair, skin and also so my faucets don't look awful with all the hard water build up) and I am super happy with my decision! Unlike other companies who have salespeople who can't actually do the work themselves, the owner, Pat came out to teach me about my options and give me the quote. Then on the day of the installation, Pat came back to the job again to make sure everything went smoothly and was what we agreed on. The technicians Ryan and Brandon were outstanding! In all, having all 3 employees at my house I felt my job was very well taken care of and it was also finished in a timely manner while being done to the highest standards! Ryan has incredible attention to detail, and as a perfectionist myself, that is something that I really appreciate. All of Ryan's piping work is perfectly straight and as 'out of sight' as possible. I also appreciated that he made the smallest hole possible into my house to connect to my drain system - it's barely noticeable. All of the work is gorgeous and you can tell the precision and care that Ryan puts into everything he does! I wish all contractors operated at this meticulous, caring, high level, that Ryan does - he is outstanding! I also appreciate all of the time Ryan took to show me all of the work and explain about my system after he completed the job. Never once did I feel rushed and I was able to ask a lot of questions and he was very nice and helpful. Other water companies I interviewed but decided not to go with "mansplained" me (which was annoying!) but Radiant Water dealt solely with me (never my husband) and I was always treated with the utmost courtesy. Brandon was outstanding as well and did a great job installing my Reverse Osmosis system and new sink faucet in my kitchen. I also like how Radiant Water are technicians as well where they can do maintenance and also fix plumbing problems with my water system - unlike some companies who only instal new systems. I appreciate how they will send me postcards in the mail to check in with me to remind me that the filters in my RO need changed and they can come out to service the systems as well which makes things easy for me. I like how all of the parts are made in America and they have both a parts and labor warranty. Overall, I was very impressed with and happy with all 3 men from Radiant Water. They are all experts at what they do and at all times made me feel like a valued customer. They treated my home with care and made sure that they tailored the water system and installation experience to be exactly what I wanted and what was optimal for my home. I highly recommend Radiant Water! I think they are truly the best company out there for your water purifying and water softening needs! read more

Radiant Water - Water Purification Services Near Me - Orange, California

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My softwater unit had stopped working probably months ago and I finally looked for help when I started noticing plumbing issues of water pressure getting weak, calcification around faucets and, finally, yellow pellets spraying out of the shower heads. Don't wait on fixing your soft water. Anyways, I called around and most companies either did not service softwater units unless they installed it or charged a diagnostic fee. Radiant water not only took my call after working hours but assured me that they would come out the following morning and there would be no diagnostic fee. Pat looked at my unit as well as the faucets and showers in the house. He advised me on what to do to clear the pellets and provided an affordable solution to my softwater repair. After a new filter replacement as well as some other minor parts, my softwater unit, which was probably beyond a decade old, looked good as new. So grateful to Pat and his team to take care of things so efficiently and, most importantly, honestly. read more

Radiant Water - My broken filter for the softwater unit - Water Purification Services Near Me - Orange, California

I would highly recommend Radiant Waters. Brandon came out yesterday to replace some o-rings in my RO water system. He communicated when he was expected to arrive and got the job done quickly and accurately! I am very pleased and will have them back when it is time to replace my filters again. Thank you for your service. :) read more

I had a great experience with Radiant Water thanks to Brandon. He showed up right on time, was friendly and professional, and made the whole process really straightforward. He replaced my reverse osmosis filters and walked me through what he was doing so I'd understand how the system works. I appreciated that he gave clear directions on when to change the filters next and how to keep everything running smoothly. What stood out most was how easy he made it--no upselling, no confusion, just honest service. He worked efficiently, cleaned up after himself, and left me feeling confident that my water system is in good hands. It's rare to find someone who combines technical know-how with genuine customer care, but Brandon did exactly that. If you're looking for reliable water service with a friendly service, I'd definitely recommend Radiant Water and asking for Brandon. read more

They are very professional and detailed oriented. They looked and fixed our problems in no time. 5 star for performance and service quality. read more

I inherited a water conditioning system with my home purchase that decided to have issues within 7 months of purchasing the home. I did a lot of research on the issue & called a few companies for quotes including the company that had previously worked on the unit with the previous owner. Seemed like the going theme was that companies that work on these machines don't want to come work on them just do to a few hundred dollar repair, they usually want to upsell you into a whole new system or a pricier repair. When I talked to Pat about the issue it was a completely different vibe as he was more than willing to repair the valve which would have been in the $200 to $300 range. He continued to talk to me & answered my questions & in the end confirmed that an upgraded valve & possibly new resin was the best option & would basically give me a whole new system at a fraction of the cost. The day of Ryan came to do the install, called prior to his arrival & was professional, courteous, & did in my opinion, an expert install refreshing my system for the next 10-15 years. He also spent a lot of time with me after going over all of my questions & showing me the system & confirmed that I should be good for the next decade & more. He made the install a breeze, cleaned up after & overall did a very clean install. These days it is hard to find good honest companies that do quality work but I believe that is what Radiant Water does so I really appreciate working with Pat & Ryan & highly recommend them if you are putting in a water conditioning system at your home. Thanks guys, also appreciate the offer for the flux capacitor as well ;) haha. read more

Amazing customer service!! Called and they gave me tips on a delicate reverse osmosis system that I needed help with and ended up needing their help. They made it so easy for us loved it and their company! read more

They did an awesome job and they deserve 5 stars. Provided lots of info over the phone, that insured me that they knew what they were doing. They were very flexible on the appointment time and was ready to do the repairs quicker if I needed it. They provided me with a 30 minute window and were on time. They did a complete job on my tank, not just a quick repair to get me by. Thank you read more

Very professional and knowledgeable when it comes to RO water systems. Quick and efficient with an annual reminder from the company to change filters. read more

These guys have been servicing our water softeners and filters for years, I love them. The customer service is top notch. Highly recommend.

Great service and very accommodating to my needs. I will use their service again when my new reverse osmosis machine needs a new filter.

Pat, Ryan, and Dave are the best; I couldn't be happier with their response and service. I highly recommend them.

Needed a new under sink water filtration system and based on the other outstanding reviews, I reached out to Pat and his crew at Radiant Water. They were able to come out the day after I called and do a very clean installation of a reverse osmosis filtration system. Our pipes were jerry rigged in a strange way by the previous owner so the first installer who came did what work he could do given the weird configuration. The water filter worked fine but Pat had another tech come out later that same day to reconfigure the piping and he only charged for the parts to do so. System looks great, works great, and now our pipes are fixed too. Pat charged us a very reasonable price for rock solid work. Can't recommend highly enough! read more

Thank you for installing our reverse osmosis system! No more need for water bottles for us at home. It's done well and clean!

The service, quality and value was outstanding A+++ They are experts on Water Softeners, especially North Star. Ryan diagnosed my North Star water softener needing parts under warranty saving me hundreds of dollars. New parts were installed with a minimum charge. I'm a very satisfied and happy customer. Eileen Brooks Orange read more

Pat and Brian evaluated, offered solutions, and ultimately corrected another water softener companies poor installation at an honest price. I will be referring to everyone I know. Thanks again. - Aaron Davis read more

Called today to service and replace filters at our home we moved into a few short months ago. Same day service was prompt and the person servicing was knowledgeable and very efficient. Will continue with them for annual service! read more

Pat from Radiant Water called me literally one minute after I messaged his company through Yelp! Pat did not immediately make and charge for a diagnostic appointment. Instead, he asked me for some photos. And then, over the phone, he walked me through fixing my water softener with its error code! Pat was very friendly and incredibly knowledgeable about my water softener system. He was generous with his time too. I highly recommend Pat and Radiant Water for help with water softener systems. Radiant Water is the real deal. Thanks again Pat! read more

I contacted Pat a year ago when we first moved in. He came out on time, being super nice and quoted us. I wasn't ready to spend then. Fast forward to roughly 2 months ago, I contacted Pat again, after talking to multiple other vendors. Again, same work ethics, on time, properly quote, no upsell from Pat. We went with Radiant Water for softener and RO systems. Best decision ever. Installation was smooth, easy. Everyone was friendly and on time. Drinking water is like Costco water, shower water is soft. My kids' skin improves. Highly recommend Pat and his crew!!! read more

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Radiant Water did a great job on my water softer and water purifier. Ryan was professional and pleasant to talk with. I recommend this company to anyone looking for repair/ replacement or new equipment. They are priced very reasonable and job is high quality. Thank you Ryan and Radiant Water. read more

This is a long overdue review. If you are searching for a full house water filitration system call Pat and Ryan at Radiant Water in Orange Ca. I interviewed 5-6 different companies before I met Pat and Ryan at Radiant Water. I knew right away after having conversations with them they thoroughly understood water systems and I knew they were not out to scam me like so many of the companies I interviewed. Pat was extremely fair and we came to an agreement and the work was performed by Ryan, Pats technician. I have been in the trades for many years and have seen it all. There are so many scam contractors that don't care and just want to get it done as fast as they can and get out of there. Not Ryan, he is a perfectionist that takes a lot of pride in his work. He takes his time to do it right the first time and is a high level craftsman when it comes to plumbing and his trade of water filtration systems. He is extremely knowledgeable about product and installation and highly skilled in mechanical systems and he enjoys his work. He installed two whole house Catalytic Carbon filter systems and two whole house water softener systems and two reverse osmosis systems and additional copper piping, and he did it perfectly with no flaws, I am not exaggerating, Ryan's work is literally a work of art. All the solder joints were prepped with care and were all soldered perfectly. All of the copper pipes were cut perfectly to length and all level and straight and mounted securely. Even his wiring work is extremely detailed and done with perfection. I forgot to mention I was so frustrated after interviewing so many companies prior to meeting Pat and Ryan that I called the manufacturer that makes the water equipment systems and asked for a recommendation of who he would recommend to sell me the equipment and install it properly. That person I talked to was the owner of the manufacturing company and he told me he had his house system installed by Radiant Water because he knew they were the best water filtration contractors in California. I will only recommend and only use Pat and Ryan of Radiant Water out of Orange Ca. for all of my water filtration systems. I hope you seriously consider giving Radiant Water a call to find out for yourself. Thank you Pat and Ryan I am very grateful for your integrity and the exceptional work you performed on the water filtration project at the Dana Point Ca. property. Tim P. read more

Great service! We had a small leaking valve in our water softener. All other companies I called just wanted to replace not repair this small leak. We spoke with the owner of Radiant Water, Pat, and discussed our issue. He asked us to send a few pictures and spoke with us on the phone to get more info. Sent someone out to fix our leak within a few days for a very reasonable price! Thank you very much! read more

Rebuild our garage water softener and replaced the under sink water filter elements at the industry standard rate. BONUS: Very professional and friendly staff. read more

Hard working team of A+ plumbers. Pat's guys installed a water softener for my admittedly awkwardly setup home. I had a few special requests (keep my sprinklers hard and car wash faucet soft). After the job was done, I was blown away at how much extra thought they put into laying the pipe than I originally was imagining. Everything looks very clean and the whole team was great to talk to and ask questions. From my first Yelp message to the final install, 5 Stars. Oh & their price beat everyone else I talked to too. read more

Excellent service from Pat. He explained to me everything he knows and always be upfront and not upselling. He gave me all options available and provide suggestions. What I like about this company is that their customer service, and punctuality. I tried to get the system installed before Jul 4 and their company is the one that can do it. Their team is professional and on time. The installation took less than an hour, shout out to Ryan. When I was having trouble with the system ( one of our outside spigot is connected with our in-house water softener system), he personally meet me on his day off to explain to me what I need to do to is turn off the system while I water the garden with the outdoor spigot, he even pointed out we had another outside spigot that is not tapped into the system. Overall, I'm very satisfied with their services and will continue to use them on basic maintenance. read more

Pat, Ryan, and Dave did a stellar job installing a new water softener after I had some issues with my prior setup up (which had been put in by others). They were responsive to all my texts and calls, timely, efficient, informative, and reasonably priced. And they never pressured with anything; it was all very professional and to-the-point. Good people. Big fan. While it's still early days, I'm excited about having softer water. read more

These guys replaced the resin in my water softener and made sure everything was set up and functioning properly. It was pouring rain when they came out but they were perfectly on time and got the job done quickly and efficiently. I initially selected Radiant Water based on their high reviews from here and their responsiveness when I contacted them for a quote. These high reviews are warranted and they did a great job! Thank you!! read more

Ryan and Pat are great to work with and came out the next day and repaired my water softener. They installed new resin and replaced the float valve in my brine tank. The price was fair and they explained everything thoroughly. I would highly recommend them. read more

Ryan was great. He saw the problem with my water softener head unit. He gave me options, and then said what he would do, if it was his house. I agreed with him, and he repaired the unit quickly and for a reasonable price. Thanks!!! read more

These guys are great! They really have great customer service and their pricing is very competitive. I was really happy to find them on yelp. I sent out a request for a quote. The response was immediate, and I scheduled to have them come out to my home. The technician came right on time, was respectful enough to cover his shoes, and spoke to me about the different options. We discussed everything and how the system works. I was very happy with the product and installation. I had them recently changed out the filters and same amazing service as the first time. Don't hesitate to use Radiant water! read more

Radiant Water - Water Purification Services Near Me - Orange, California

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Trust the reviews! I am getting ready to have my garage remodeled, and part of the remodel was putting my water softener in a cabinet so to keep the garage all uniform. I was waiting to have water softener and home filtration installed after the floors were done,...sadly my old softener took a dump and had to be replaced immediately. I did all kinds of research and contacted about 10 different companies and yes, the quotes were all over the place. Most were pretty well within a few hundred dollars. After speaking to so many it was time to call on Radiant Water. I called, left a message and Pat called me back in a short time. In talking with Pat, something was very different with him than with the other companies and or their owners. Pat was just very honest, personable and wasn't pushy and didn't try and sell me the world like a used car salesman. Radiant Water has been around for quite a while, and to me that was impressive. While talking to Pat he just simply explained everything in an easy to understand way. We talked about all the different "stuff" that goes inside a water softener filter combo. He quoted me a super competitive price, but what nailed it for me was their warranty, 10 years parts and labor. Absolutely nobody I called even came close to that. They would give like a year on labor then utilize the manufacture warranty of 5 or 10 years but not for their labor. I was sold. Pat was able to squeeze me in (called on Tuesday) on Friday morning. Fast forward to Friday, Ryan and Dave showed up on time and ready to go. They removed the old unit out and installed the new unit in a better place for us for now, they installed a the unit in no time. The best part is they have a bypass that I'll be able to close valve remove and take unit out next week while our floors are being done, and they also installed a flex hose so when our cabinets are ready we will be able to lift the unit some and install inside cabinet with ease. A hose bib was also installed on discharge line of unit so our cars can be washed with softened filtered water. Honestly you can't ask for anything more. Pat, Ryan and Mike were absolutely outstanding. There is a reason Radiant Water has been around for so long, they just provide the kind of service you just rarely find nowadays. If you're shopping for a water softener, water filtration or reverse osmosis be sure that you call Radiant Water before you make any decisions, I am sure you will be as pleased as I am. read more

Radiant Water - American Eagle Supreme Series - Water Purification Services Near Me - Orange, California

We were looking into various options for our home to possibly add a water filtration system and also had questions about maintaining our salt-based water softener system and reverse osmosis. Pat was very prompt and professional in responding to me on Yelp, scheduling an in-person consultation, and was very knowledgeable and friendly. He took the time to explain everything and patiently answered my many questions. He provided estimates on the spot, was not pushy, and gave us an overall great experience. I will update my review to describe their work and reasonableness of final pricing if we decide to go through with any of the projects. In the meantime, a huge thank you to Pat. read more

My Pentair (installed by previous homeowner) sediment filter bursted at the seams due to environmental factors and age. My plumber Tom Currier recommended Radiant Water. Pat came right away to change out the housing. I highly recommend them for their expertise, good communication, and excellent customer service. THANK YOU! read more

Didn't use his services, but Pat was honest and made time available for us to come out within 24 hours. When there's an issue in the future, will use his company for sure instead of other companies. read more

An overall easy and straightforward process, leaving me with high-quality drinking water. I reached out via Yelp message inquiring about a reverse osmosis system under my sink and received a prompt response with a very competitive quote. I then reached out over the phone and the receptionist was very knowledgeable and was able to answer my questions and get a time setup. There was no trying to upsell me or convince me of getting more than I asked for, and I appreciate that a lot. Brandon came out and was able to install the system quite quickly and gave me all the things tips and tricks of getting started with the system and confirmed everything that was told to me from the receptionist as well. It was a painless experience from start to finish and I'm glad to have chosen Radiant Water. read more

Brandon has serviced and/or replaced my RO system for several years. He is prompt, quick, and finishes each job perfectly. He has extra items on the truck you may need immediately (like faucets), and he finds a way to make everything work even if your particular kitchen sink layout is challenging. I've always been happy with the pricing as well. read more

I rarely write reviews, but felt compelled to do so for Pats Water because we had such an amazing experience. The owner, Pat, came to our house and met with my wife and I first. He was extremely knowledgeable and friendly. He has been in the industry for a long time and really knows his stuff about water. We wanted a special ultra efficient water softener and RO combo, and he was able to find and install the perfect system for us. Our installation went very smoothly. It was a bit unique because we didn't have a drain in our garage AND we had to run a separate hard water line about 100 feet to connect the irrigation system. It wasn't your average installation. Ryan and the installation team were also great. Very polite, professional, answered all our questions, and explained exactly how to use it. They also left the house cleaner then they found it. It was an easy and painless experience from start to finish because of their expertise. We love our water softener and RO system and would HIGHLY recommend Pats Water, also known as Radiant Water. read more

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