Our experience was great! Amanda came to quote the project and was very helpful in explaining the…read moreinstallation process and equipment involved. Scheduling was fast and easy! Martin, our installer, arrived on time and did a wonderful job with the installation. I appreciated how he coordinated water shutoff and testing easily with us and was quick and efficient with his installation. All the plumbing was done cleanly and professionally and he took the time to explain maintenance and operating information for the softener system. Water quality is noticeably improved and we are very happy with the result!

This is already the third time I've used West Coast Water Filtration to install a water softener,…read moreand once again they did an outstanding job. Chuck has always been friendly and professional. He personally visited my home before the installation to test the water quality and review the plumbing layout with me to make sure everything would be installed the way I wanted. Martin G and Robert did an excellent job with the installation. They installed the water softener neatly in my garage, and I especially appreciated that they took the time to install a separate unfiltered water line to my backyard exactly as I requested. The workmanship was clean, professional, and exceeded my expectations. I highly recommend West Coast Water Filtration to anyone looking for a reliable and professional water softener installation.

I called Radiant and spoke to Pat. I had a Nuvia Pro 5 Stage Reverse Osmosis system that was not…read moreworking properly. Pat is the owner and was very courteous and professional. Even though I was not on the schedule, Pat said a tech was in my area and asked him to swing by. Technician Brandon showed up and went straight to work diagnosing the problem. Brandon had the parts needed for the repair in his van and the price was very fair. Brandon had the fix completed and the system back up and running within 1/2 an hour! Brandon is an absolute credit to this company and a true professional. I have never used Radiant Water before, but I will definitely be calling them again when needed. I very much appreciated the lightening quick response and professionalism. Thank you Pat for the great service!

Called Pat's Plumbing four days ago and he said he would call me right back. They installed a…read morereverse osmosis water system and an instant hot water system under my kitchen sink several years back. They have serviced the system several times. So I called because the hot water system is leaking. I called a second time days ago and he told me again he would call right back. Four days later I still haven't heard one word from the company. I think they like to install the systems, but when there is a problem they don't want to fix it!

Reached out for a quote and Oscar immediately texted over different configurations and price…read morepoints. Pricing was competitive and straightforward. After a configuration was decided, Oscar set up an appointment, came on time, and installed everything as described. Incredibly efficient and straightforward, no upselling or pressure for different options, and operates exactly as described. Would recommend and use again in the future.

Excellent service, my wife and I are very happy with Diamond Pure whole hose water softer and RO…read moresystem. Highly recommended.

It was very easy in spite of the hot weather. Ryan was polite, considerate he did great instructing…read moreme to wait a couple of hours to drain the tank once or twice. I was happy to have Crystal clear water to do service . Used them before great service for the money.

I rarely write a review (positive or negative) unless it's really positive or negative. In this…read morecase I have to say I am thoroughly impressed with these guys. First of all they showed up exactly on time (I love punctual people and even more punctual businesses). They removed our old water softener and installed the new one in like an hour flat. Super professional and reasonably priced. I had gotten a quote from another company that was literally 4-5x the price (they were nice but way more expensive).

They were much cheaper than other quotes I received, and the water filtration system works…read moreperfectly. Everyone I spoke to at the company was very knowledgeable and helpful, and took time to answer all of my questions. I would definitely recommend this company to anyone looking for whole home filtration.

I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

I was having some trouble with my water softener and got some good advice and a referral from Ed.read more

With countless options for water filter and softener in the market, it can be very overwhelming…read more Products, technology and quality of customer services are at stake. Most products and technology at this point in time are top notch. The prices as well become so competitive... Bottom line, when having an investment such as water softener and filtration, it boils down to education and customer service. This is clearly where Ed and his crew have a significant edge...his attention to detail, thoughtful consideration and assurance of quality of work is unparalled. You can text and call him and you can almost guaranteed he will reply. This is PEACE OF MIND that no other pricing nor product nor a company can deliver! He admits that his pricing is certainly not the lowest one nor its the highest but guarantees its VERY competitive! And based on my countless of research, it is indeed one of the best one out there! His product is neither the most cutting edge (a TESLA dor example), but its like buying a TOYOTA, a reliable and no nonsense working machine that takes in all replacement parts and DOES the job! What you want in your house is a workhorse backed up by solid customer service that will last you a long time. I have not yet seen this but so far his efforts and reviews has proven this greatly!!! Ed is your water guy! He knows his stuff and has the passion to make it known and delivered with his outstanding care to his customer! - Dennis B, La Habra

The technician Rob was great! He was punctual and had all the parts to repair our unit. He cleaned…read moreup very well after the service. We def recommend EcoWater. The price for repair was reasonable too.

I have an Ecowater ECR3500R20 tank I bought through Costco about 10 years ago. I called many times…read moreby phone concerning the white hard water stains and the green mineral deposits on my appliances. All I received was that they can't diagnose the issue over the phone. I had no choice but to make a service appointment. Jordan came to my home and spent 10 mins during the service visit. He showed me the water drop test and told me I had hard water. I already knew that. I can also do the water test myself. He open the unit and just took a picture telling me I needed a new unit due to it being 10 years old. That could have been done over the phone. He didn't look at any hardware, the connection or the O- rings. He told me he had 2 units in his van. One was $5000 plus and the other is $7000 plus. I didn't like this upsell. Then Jordan told me he could rebed the resin for $1200. I told him to rebed the unit. He told me he didn't have the resin. I had another company tell me that the rebed package is the size of a salt bag. Obviously, there's enough room in his van to be prepared for a rebed. He forced me to pay the $149 service fee for his water test. I eventually talked to Liz Hudson the billing manager. I explained to her about Jordan's visit and she verbally told me twice she would refund the service fee of $149 since Jordan didn't even examine the unit at all or refill the salt which is at level 1 to a level 10. Now, I agreed to have a senior tech make up for Jordan's visit. I cancelled the visit 3 days prior and now Ecowater won't refund my service fee in which Liz agreed to do so on a recorded call. They are a bait and switch company. Don't trust them.

Good follow through and very polite technicians. Smooth and simple service and they arrived right…read moreon schedule!

Impressed! Why didn't we do this sooner!!? Use these guys if you want to upgrade the poor water in…read moreyour home. I can already tell a difference in my skin and hair. I'm also sure our house piping and hardware will be better for having installed the water system. I love knowing we can drink from the faucet and not worry. This company is solid and Jonathan represented them well! Not pushy and was super easy going. I can tell this company doesn't need to sell hard as they stand behind their system and customer service. The install was super easy and we have been happy ever since. Thank you guys so much! Please support this small business as they are solid and their product and team impressive.

Lowkey water establishment. Water only and there is an attendant who will help with the water…read morefilling part. Helps when you're someone who is anxious about the water spilling over whether bringing one jug or multiple. They accept tips. Only drawback is the charge on credit card transactions ranging from $1 to $2 depending on how much you've spent. Otherwise plenty of parking since it's in a non busy strip mall and clean/friendly ! Also the prices for new water jugs is reasonable.

I love coming here. Always greeted with a friendly smile and helped by the attendant. The water…read morecouldn't be better and the price is very reasonable for this quality of water. I took another reviewers idea and started using it for my dogs. I think they drink more now since it tastes so pure. The previous five star reviews are all accurate. You won't regret it.