Nice working with you again Shawn. Just like last time, great customer service from start to finish. The system works fantastic and my family is enjoying both reverse osmosis and soft skin/hair at the new home! Keep up the great work! Aldo read more

Shawn is a pleasure to work with; he actually drove over and let me borrow his wrench to try and replace a filter in an older system - as a favor - no questions asked. My system was dated and obsolete and I ended up having Shawn install a new water softener. professional work, no shortcuts, and great service. Shawn came by after job was complete to paint the areas that left a scar from the removal of the old system. read more

Had a great experience using Waterwise to install a water softener system and reverse osmosis/alkaline water system at our sink. From the moment of requesting a quote, Shawn was responsive, friendly, and straightforward. There was no trying to sell any particular system. Shawn listened to what we were looking for and explained the pros and cons of the different options. The prices were very reasonable, and it was great to support a local family oriented business. Shawn showed up on installation day to introduce Hugo which was nice. Hugo installed our systems and was very friendly and knowledgeable. He also showed great consideration during these crazy COVID-19 times to wear a facemask, gloves, and was mindful of social distancing. They were punctual and great with communicating how set up would be, how long it would take, and what we needed to do for installation. Once completed, Hugo walked my wife and I through how the systems worked, what maintenance would be for a family our size. His work was clean and well done. You could tell that Hugo had a lot of experience doing installs and he was very kind. If you are looking for quality, fair prices, responsiveness, and punctuality, me and my family recommend checking out Waterwise : ) read more

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I'm so glad I went with WaterWise Solutions. We ordered the Multiplex 3 and the RO drinking water system. Shawn was extremely informative and there was no pressure from his end. He just wanted to provide me with all the knowledge to help me decide if I even wanted soft water. I researched several companies and talked to sales reps, but they didn't even come close to the knowledge Shawn possesses. Scheduling was quick and installation took half a day. I highly recommend giving Shawn a call and just simply ask the question, "why soft water"? read more

Although I didn't go with this specific company I was still Pleased with the amount of time the owner took to explain everything about water filtration and how his system compares to others. We literally spoke for an hour late at night via telephone which goes to show the amount of dedication he puts towards his customers! read more

This is the place e for your water filteration says stem. No need to shop around. These guys are honest, give you options, and no pushy sales pitch. Ive had my complete system for 4 months now and am thrilled! read more

Shawn installed a new Water Softener in our new home in Ladera Ranch. Once again he came through with amazing pricing, impeccable service, and a smile on his face. So awesome. I've referred him to many people since then. He's amazing!! Love our new softener - My skin and hair do too! :) read more

Amazing job by Shawn and his team at Waterwise Solutions. I am really happy with my new water filtration and softening system. Really friendly, punctual, and lower priced than two other competing offers. Thank you guys! read more

Waterwise Solutions - Water filtration and softening system - Water Purification Services Near Me

Shawn is awesome! He installed my system over a year ago and he is always responsive whenever I have a question, no matter how small. I really appreciate his excellent customer service. read more

Just wanted to send an update. We needed a hot water pump installed, but the water filtration system Shawn at waterwise installed previously was in the way. I called Shawn and explained it to him so he sent out a plumber immediately to move the connecting hose so the hot water pump would work. He had the filter reconnected to the water hose that goes the refrigerators so the ice now is filtered and comes out crystal clear. I like ice in my water and now the quality of the ice matches the drinking water. Once again, if anyone is looking for the best quality filtration system look no further. read more

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Working with Shawn and Hugo was such a breath of fresh air. After I contacted Shawn via his website he responded quickly. After a brief discussion he emailed several options, including pricing, for both water filtration and softening. Yes, pricing up front! Shawn stopped by the house a couple days later to test my water, answer any questions, and discuss options for the drain line. Shawn's approach was in stark contrast to a couple of the big name brand companies I had out to the house. The salesmen for those companies only wanted to sell me the high end 'elite' or similar systems and pressured me to make a decision on the spot. The quoted prices by the other guys were $1,000 - $2,000 more than Shawn's price for a similar system. One of them tried to up sell me the 'protection plan' while the other guy said 'if I sweeten the deal a little will you sign today'? Really? Time to go take a shower. We ended up going with full whole home filtration, softening, and RO for the drinking water. Shawn and his team showed up on time and got to work. Hugo, the installer, was fantastic. He exhibited great attention to detail and made sure all my questions were answered after installation. The installation was clean and looks great. Shawn has been very responsive with follow up questions and system fine tuning. Most important, though, the water is just awesome. We should have done this long ago. read more

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We had our water softener and kitchen RO system installed by WaterWise Solutions couple of years ago. I had a great experience. Shawn was knowledgeable and very responsive to our needs. Hugo had installed the system and he took ownership of the installation and did an amazing job. Recently, I had countertops replaced and needed the RO system to be reconnected. I had reached to Shawn and he had Arturo come by and take care of the project as soon as possible. I would recommend WaterWise to my friends. Couple of our friends had their RO systems installed by WaterWise and they too had a great experience. read more

Finally got around to adding a water softener and RO system to our house that we bought two years ago. Based on the neighborhood recommendations and Yelp reviews I made sure Shawn was on my list of vendors to consider. From beginning to end, Shawn was responsive, well-organized, competitive on price, and super knowledgeable. I'm also very supportive of local small businesses and given Shawn is in Aliso Viejo I can't get much more local! Everything went well during the process. I was able to get the system installed two business days after I signed my contract and the installer was great and took great care to explain all my options to me on where and how he could place the equipment. One week later I'm happy to report that the system is GREAT! everyone in my home loves the soft water for showers, dishes, etc. and the RO system is tied into our ice maker (see the pictures of my ice before and after - so much clearer!) to make great tasting ice as well as drinking water. If you are interested in a water softening system and you are in Orange County, definitely give Shawn a call! read more

Waterwise Solutions - check out my ice before RO system (left) and after (right) - soo much clearer! - Water Purification Services Near Me

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Shawn did an excellent job with our whole house filtration and softener system. He is passionate about what he does and made sure we were happy with the product. One year later and I'm still thrilled. Thanks Shawn! read more

We've had our whole-house water filtration system for about a year now and everything is great. Shawn was easy to deal with and always available to answer any questions. He had emailed us brochures for the various systems along with prices so that we could make an informed decision. After deciding which system to use, Shawn came by to make sure we were on board with everything and answered further questions we had since we had never experienced using a whole-house filtration system before. Chris, the installer, is the perfectionist and installed our system as if it were his own, taking the time to install the pipes as inconspicuously as possible so it wouldn't be an eyesore. He did an excellent job. We have been very pleased and would not hesitate to use Shawn again if the need arises, and know if we have any problems Shawn will be there to stand by his product and services. read more

Definite 5 stars! Waterwise Solutions (Shawn) came to my house and explained the different types of water treating systems available (soft water vs. water filtration). He explained the varying stages of water softening treatment and the benefits. We chose the 5-stage water softener and could not be more happy with the results. The installation took 3-4 hours and we experienced immediate results. Shawn is the perfect sales man. He provides all the information, pricing and his recommendation up front and doesn't bother you while you decide what system would be best for you and your budget. In fact, I waited 3-months to contact him after our initial consultation. Great sales, service and installation. We are extremely happy. read more

Shawn with Waterwise Solutions is awesome! He came to our house and explained the different types of water treating systems available and clearly explained soft water vs. water filtration and tested our water (which, as expected, was extremely hard). He is great to work with and is very friendly, responsive and knowledgeable, patiently answering my husbands many questions and texts. The installation team did a great job as well; very quick, clean and professional. Pricing is very fair and competitive. We have had the system now for about three weeks and are extremely happy with the soft, filtered water system we purchased. read more

I can't say enough good things about Shawn. The quote and installation process was so simple and painless. He made sure he explained the process in great detail so we had a full understanding of what was taking place. Not only that, but he also assisted us with a leak a year and a half later. This leak wasn't even due to the installation but he provided us a reference to a company that was able to come and fix the issue in less than 24 hour hours! Thank you again Shawn! read more

I can't say enough good things about my experience (before and after) with Shawn and the installation of our water system. From our conversation we had months before to his follow up calls to make sure we were 100% satisfied, I couldn't have asked for more with regard to customer service, experience, and satisfaction. He never pushed me to go with HIS systems nor did he try to upsell me during the process - he answered every question that I had and addressed every concern. On the installation day, Shawn was prompt and ready to go, and made sure the location was primed and ready to go for his installer, Hugo, to come and set everything up. Long story short, Shawn was there for a good amount of time to make sure everything was ok, and the system was beautifully and flawlessly installed. The system itself is amazing - water softening and water treatment to the max and my family's health is reaping the benefits. Shawn's pricing is VERY fair and competitive and system is wonderful, but it pales in comparison to getting to know Shawn and having him guide you along the way. Look no further - waterwise solutions is the way to go. read more

I highly recommend this company. The owner, Shawn came to the house and explained all my options with a no pressure sales approach. Shawn has excellent knowledge of the the systems he sells. I went with the Nuvia Pro 5 stage system. Chris and his apprentice installed everything with great attention to detail. My family and I are very happy with the results! read more

We recently moved into a house in Ladera Ranch, which had a previous problem with pinhole leaks. No water treatment had taken place and an epoxy coating had been applied to the pipes. Shawn was fantastic. We wrestled with different water treatment options for softening and filtration. He was patient, understanding, and completely transparent. It really helped to have someone so knowledgeable (and passionate) about residential water treatment. We had asked for the ability to divert the water from the regeneration cycle, to our garden (we opted to use potassium instead of sodium). Shawn was very accommodating and his installer came up with a clever solution. After the installation was completed, Shawn spent time with me over the phone, to show me the basic controls on the valve, to make sure things were working smoothly. I would highly recommend Shawn and his installer (Hugo). They are top-notch professionals and do great work. read more

I definitely recommend Waterwise Solutions. Shawn was such a pleasure to work with to install our softener and RO system. He was friendly, always and quickly responsive, knowledgeable, and professional. I absolutely notice and appreciate the quality of water in our home and will miss it when we move into our new home with no system set up yet! When it's time, we will definitely call Shawn again for our new system. read more

Shawn installed my whole house filtration and water softener system 5 years ago. I chose them over the other company I was considering because it seemed like a good system but mostly because I felt that Shawn was trustworthy and reliable. After 5 years I've had no issues with the system and Shawn has continued to provide personal and responsive support to any questions and concerns through the years. It is a quality product and a quality service as well. I would not hesitate to work with him and his company again in the future. read more

Working with Shawn was a great experience. I explained to him my concerns and what I was looking for in a water system for our house. Without any pressure, Shawn explained the different systems and recommendations for me. The install was quick, clean, and easy. Our filtration system has been up and running for over a year now without fail. Great addition to the house prior to installing new appliances. read more

I met and got quotes from 6 companies and Researched over 10. Shawn was highly recommended by our neighbors. Shawn is upfront and honest; something I couldn't say for the other companies I met with. We got the 4 stage filtration and softener system and couldn't be happier! read more

I am happy with my WS-4 system. Shawn is a pleasure to work with. No high pressure sales pitches, just good information about the high quality systems from Waterwise Solutions. In an industry full of mediocre operators it was a relief to find Shawn. I highly recommend the WS-4 system as it provides salt based mineral removal and filtration in one unit. No problems after a year of of use. read more

My wife is an engineer and architect and I am from Minnesota, so we care about build quality, customer service, "old-world" craftsmanship and thoughtfulness...especially when it comes to our "castle" in South O.C. We are very hard to please, picky and demanding...other then that we are near perfect :) Shawn Hugo and his team at Waterwise made my wife happy -- we now have super soft water + super clean water for our family. We looked at many the options and hired Waterwise. They went over and beyond what we asked and exceeded our expectations in every way. If Yelp has 6-Stars Waterwise earned it! read more

I did some research on a water softener system and ended up going with Shawn based on yelp reviews and my interaction with him. He was very professional and patiently answered all questions I had. He knew every detail about the product and gave a crash course on the advantages of having a water softener system in the house. I liked that he wasn't pushy to sell his product. But, he didn't need to be. From talking to him he seemed passionate about his product and believed that it would help improve our life. Pricing: There were different tiers to his pricing. I felt that they were reasonable. Evaluation & Installation: Done by his trusted crew that has been with him for sometimes. Total time about 2-4 hours, including the installation of reverse osmosis faucet. Came out to test the hardness of the water before the installation and again after the installation. Nicely cleaned up everything afterward. Follow-up: Had a call the following day to see how everything went. Was told to call him anytime for any problem. Overall: Extremely happy with the whole process. We can 'see', feel, and taste the difference in our water. Thank you Shawn & Crew!! read more

Shawn was so friendly and professional throughout the entire process! He was clear and patient when explaining what hard water is, and what all the different options are. He emailed me a bunch of materials to look over with prices up front (no pressure and no surprises), and then came to my house for a consultation. He was so knowledgeable and helped me choose the system that was the best fit for my home, all while being very mindful of my budget. His technician installed the system while I was at work, and he left the place very clean - I just came home to a new water system! Shawn met me after work to explain everything - showing me what all they put in and the maintenance I'll need to do. I got the Nuvia Pro with the Alkaline RO filter drinking water system. He even hooked it up to my fridge so I can have RO filtered ice cubes! I absolutely LOVE LOVE LOVE my new water system. It tastes delicious to drink, and my roommate and I can't get over how soft our hair is now. Hands down, worth every penny, and I would recommend buying from Shawn to everyone I know! Thank you Shawn! read more

I first contacted Shawn to install a whole-house water filtration system when we bought our house, at the time I had shopped a few other companies and the experience I had with Shawn was completely different, (no dog & pony show) just the facts and ideas where to install the new system most efficiently. We went with the 5 stage softener along with a reverse osmosis system (including alkaline) for drinking water for our home. Shawn was awesome to work with and never once tried to push any systems or additional options on us. He made himself available via telephone, text and email and it was easy to contact him and get almost immediate responses to all of our questions (we had many!). He even came over after the install do address a minor issue that I probably could of handled by myself, now that's customer service!! Shawn was great to work with, his prices were explained clearly and fair, he was honest in his assessments and he was very responsive and knowledgeable. This system has literally changed our household, the showers are more enjoyable, the clothes & dishes cleaner. the soap goes further and no more water spots. Thanks again to Shawn and Waterwise Solutions, believe me you won't go wrong with this awesome system. read more

I started my water softening search about 2 months ago, when we first moved into our new home in Yorba Linda. I was concerned about the the hard water in this area as I began to notice that my home had a lot of build up and sediment around the faucets. We installed a water line from the sink to the fridge which has a basic carbon filter. But even then, the quality of water isn't up to par as I would have hoped. It was down right embarrassing to serve ice water to my guests when you can clearly see particles floating around the glass. I went into this open minded, but also knew what I was getting into. My search began with the local plumbers. I contacted about 3 of them asking for more information regarding a water softening solution. - They did not return my phone calls nor schedule an appointment to come out - They viewed all water softening solutions as one in the same - They charged around $700 or so to install the units that I would purchase on my own - They lack a guarantee in work. This is my biggest pet peeve. I want to know that I can count on someone when shit hits the fan Local retail stores - Big box retailers didn't really care for it. As I said, it's all the same unit to them - I went to Biard & Crocket in in Santa Ana. They were pushing me to get their 6 stage filter system which costs about $1,800. They would install it, but depending on the scope of work at my home. They could potentially have to charge more for it. This is a big red flag in my book, since I can't get an upfront cost nor were they willing to come out and scope the work. This could mean I would be looking at $1,800+ installation. They also recommended I just get a local plumber to install it. Going back to my initial note that a local plumber would be $700. I then reached out to Shawn regarding a water solution. He answered all of my questions via email and phone call and was very patient with me as I continually had more questions. He came onsite to my house and went through what the installation would actually be. Let me be clear, he did not sell me on a system. He educated me on the process. Their was not fear under doubt approach as I would typically get from other folks pushing their own units. The turning point for me was the reality of the situation. I opened up my sediment filter tied to my tankless water heater. It was a dark bronze/brown/black color. Completely disgusted by it. I then called Shawn to schedule the installation. Thankfully, he responds rather quickly and set me while he was on vacation Installation Hugo came by to my house at about 10:30am to start the work. Shawn accompanied him to go over what we had discussed we would be doing and what the day would look like. Hugo is a complete professional and did a fantastic job. Quality of work is important and he took his time to make sure things were done in a clean fashion. At the end of it, he walked me through need to know items before leaving. Note: if you plan on installing an RO system that is connected to your fridge. Might be best to find out if you need a bypass filter for your ice maker. Just a thought I chose to go with the Nuvia Pro in my installation and could not be happier. Quality of water during showers, washing dishes and laundry is noticeably different. If you're expected to get sticker shock at the initial price. Don't let this deter you from choosing this system. It's really the quality you will be receiving in the long run and overall costs savings. Expect to use less water, less soap, less purified bottled water, less brita filters, less fridge filters. It's a no brainer in the long run and Shawn is great at educating you through it the whole way. read more

Waterwise Solutions - A photo of my current sediment filter - Water Purification Services Near Me

I spent a good 6 months researching water softeners and was starting to get overloaded with information. Do I go with a salt system or a salt free system? Do I go with a system that doesn't use electricity or one that does, etc. Shawn @ Waterwise Solutions came over and patiently explained the differences of the systems without talking about specific products which made me feel that I wasn't getting "sold" on a system. Even after the initial discussion, I would have additional questions and Shawn was more than happy to answer all of them. Never did I feel like he was pressuring me to made a decision. When we finally made the commitment, Shawn scheduled the install immediately (within 4 days) and was able to work around my crazy schedule. Hugo (the installer) did a phenomenal job with the installation and everything was clean and tidy. I wish that all contractors that did the quality of work Hugo did. Fast forward a few months, we have had no problems with our systems (both the Nuvia whole house system and reverse osmosis system) and are very pleased with the way that our skin and hair feel after showers. We also noticed a significant decrease in soap scum build up on our glass shower doors. For anyone looking for a water softener, I still think you should do your research, but at the end, I think that you'll get the most useful information from talking to Shawn without feeling pressured. read more

I moved into a new home in Irvine early this year and wanted to have a water filtration system installed to address our hard-water related-problems. I didn't do a lot of comparison shopping, so I wouldn't be able to compare this company with others. Nonetheless, I believe that Shawn has earned his 5 stars from me. Here are my reasons why: **Consultation** The consultation I had with Shawn was so informative and easy. During our initial meeting, I could tell that this guy believes in his product and knows his stuff. He was patient and understanding enough to sit down and discuss everything with me. I did not feel pushed or rushed. These are the top qualities I look for in every competent and honest salesman. It took me less than a week to decide that I wanted to work with Shawn and the Nuvia Pro company. **Installation** Shawn does not do the installation himself. What he does is contact Nuvia Pro and they'll have their own men come and install the product for you. The guy who came to install my system was nice and easy to work with. Simply put, the installation went smoothly. **Follow-up/The Product Itself** Shawn followed up with me shortly after the installation. I'll repeat here what I told him. I'm very happy with the system. It works exactly as it should. (Again, I can't provide a more detailed opinion of it, since this is the first time I've ever had a water filtration system and have nothing to compare it to.) But, I have not run into any problems with it and my water feels and tastes awesome! Thank you Shawn!! read more

Called to ask some questions about hard water etc. Shawn was so nice and knowledgeable and willing to help. I would recommend this company. Thank you for your time and helpful information regarding water filtrations. read more

I enjoyed working with Shawn and the Waterwise Solutions installer team. Shawn was responsive and he answered all of my questions. Shawn is honest, forthcoming, and upfront of pricing and expectations of our water softener. My wife and I are more than happy with his service, and his product. We shouldn't have waited so long. Thanks to Waterwise Solutions for saving us money, soap, and broken appliances from hard water damage. I highly recommend Shawn and Waterwise Solutions. read more

Sorry for the tardy review but moving into a new home and neighborhood is quite time consuming.Well, the time has come to write a glowing review. From the moment I contacted Shawn Robinson via phone, I knew I was in good hands. Never having the need to purchase a water softener et al., in my prior home, I was in for an education. Shawn took the time to make a complicated subject easy. He gave me a thorough briefing on the phone and sent me the link to his website and pricing chart. He asked that I review the information and if I had any questions, they could easily be answered when he made his home visit. I took the time to review the documents and did, in fact, have a few questions. Shawn arranged for a home visit for several days later and arrived at the appointed time. There was no "dog and pony" show. Meaning there was no demonstration that there was contaminated water in our pipes. Shawn knew from servicing other new homes in our development exactly what was needed. He was professional and friendly. I already knew Waterwise Solutions was "OUR" Solution. We agreed upon the Multi-Stage Softener and Alkaline Reverse Osmosis system and Shawn set up an installation date. No contract, no credit card just a handshake sealed the deal. Several days later Shawn appeared with two (2) installers. He explained the installation process to us and let his guys go to work. Approximately two (2) hours later, our water system was installed. Shawn called later on in the day to make sure all good and that we were satisfied. This is customer service at its best. Look no further if you have a water issue. Shawn and Water Solutions are the answers to your water problems. read more

I have been wanting a water softener and reverse osmosis for a couple of years. However my husband was not as convinced. We recently purchased a home with a tankless water heater, which made both of us want to start investigating a home water softener system. It's a little bit overwhelming, and there are a lot of options out there. I spoke to a few companies, and after reading the stellar reviews regarding Waterwise, I gave Shawn a call. I did not feel like I was being upsold, but I did feel like I was getting relevant and detailed information about what I might want or need in a whole home system. We ended up purchasing a Nuvia Pro system plus RO with an alkaline filter. I could not be happier with the system and the service! Shawn is attentive, follows through and pays attention to all details of the job. We wanted to get the system installed before moving from Aliso Viejo to Newport Beach, and he was very accommodating with scheduling. Hugo did our installation, and could not have been nicer or more knowledgeable. From start to finish (all within less than a week) the process has been seamless. We now have fabulous soft water, and amazing high quality drinking water. My husband is happy that our plumbing and water heater are being spared the hard water and I am happy that my shower, appliances, hair and skin are getting soft water! If you are considering a system I would urge you to give Shawn a call - his service, follow-up and follow through are incomparable! Oh, and the price/value of the product is amazing. Another reviewer called this the Nordstrom of the water filtration industry - I could not agree more! read more

After researching several water solution companies, and interviewing several people we finally decided to choose Waterwise. Shawn was informative and also very easy to work with. He is not only efficient but also very customer service oriented. As for the Nuvia water system so far we have had it for one month and it is working beautifully performing all of the functions Shawn explain to us during our meeting. The installer Hugo was amazing, he was professional, speedy, very polite and clean (no mess after work)...can't ask for a better installer. Did I mentioned that not only did we install with in 48 hours after we agree to purchase the system, but Hugo was able to find a leak in my house that I would have never noticed until it was too late. Shawn who was on site at the time to ensure that the install was EXACTLY what we had talked about was able to find me a GREAT plumber to help fix my leak (they were at my house within 2 hours and replace some pipes within 2 hours!). Talk about going above and beyond!!! I personally think most of the water softening and cleaning system are very similar not much very unique technology the Key is finding a good company to work with and I believe we were fortunate to find one! read more

Just had installed two weeks ago. I actually had three different companies come to my house in Aliso Viejo. I actually got recommendations about all three that's how I narrowed it down. But after talking to Shawn it was a no brainer. The other guys seemed like used car salesmen, kind of slimy in their approach, like "you don't need to look at anyone else" sort of mentality. The pricing all came in very close, but Shawn was the deal breaker for me... Process went smooth from date of purchase to install. I had a few questions after the fact as well, and he returned my call call promptly, and was asking what I thought of Nuvia, etc...it's hard finding these types of companies to do business with anymore, but they're out there, you just have to do a little homework... read more

I can't say enough kind things about what a good experience it was to work with Shawn and his team. Shawn came out the same day we reached out and listened well to our needs. We had a different request that what most people probably want with water filtration. He did a great job of giving us options and also a solution that would address our needs specifically -- while not trying to overcomplicate with other options. We did the water filter install right after repiping our house. Shawn was kind to coordinate with them on details to ensure the pipe loop was in place correctly. The county inspector was supposed to inspect the repiping work in our house (unrelated to the filter) later in the day after Shawn's team installed the filter. Unexpectedly, the inspectors arrived in the morning with only a few minutes notice, at the same time Shawn's folks were arriving to install the filter. His team was able to adjust plans and come back after the inspector was done, to not interrupt their work. Thank you Shawn for providing such great service and we're thrilled to have clean water (finally) in our entire home! read more