We had a problem. A small problem and a BIG problem. Somehow my cat, who is 100% indoors, brought fleas into the house. Maybe it was from the groomer. Or the vet. Or maybe they simply came in through the window screen and proceeded to lay hundreds of eggs. However it happened, we were miserable. Everyone was getting bitten, day and night. Chasing them with a spray bottle was exhausting and ineffective. I found Integrity Pest Elimination online and I'm grateful I did. Clarence and Pam were wonderful! I was able to make an appointment on short notice. Clarence and his son, Justin, showed up on time, were very friendly and professional, and they did their job well. I can't say enough good things about these lovely people and the quality of their customer service. Clarence even called me this afternoon to follow up and see how we're doing. The house is now MUCH more comfortable: no fleas and no bites. Thank you Clarence, Pam, and Justin! You brought competence, friendliness, and professionalism to our situation and you delivered great results! read more

UPDATE: Once again Integrity Pest Elimination has gone the extra mile to provide quality in-home service as well as customer service. After switching to a tablet based system (paperless) my account was mistakenly dropped from all future service appts. Once Clarence (owner) became aware of this situation he called and arranged an immediate appointment to address the return of spiders and ants. Believe me, if you miss your quarterly treatment those little buggers are back in a flash!! I would expect this resolution from any pest company but the extra mile Clarence went by comping the quarterly fee as a gesture of good faith was more than I expected and very much appreciated. Thank you Clarence for your integrity and quality service. One year I have been using Integrity Pest Elimination for the past two years. STEVE has been amazing!! Steve has always been polite and professional. He ensures he has met my expectations and always asks if I have any new pest concerns. The results are exactly what I would expect. I see no ants or spiders for months afterward. Yeah!!! read more

Clarence was AMAZINHG!!!! 5 stars for his knowledge, experience, and great personality! 5 stars for the "plant based" insecticide Integrity Pest Elimination uses. It works GREAT, and it is a safer product for my children and animals. We had an infestation of pincher bugs earlier this year and he came and sprayed and they were gone. We also had a guarantee that if we had any further problems he would come back and re-spray the property. I called several different pest control companies, and for a service with a 6 month guarantee; Integrity Pest Elimination had the most competitive price. Clarence handled our pest control problem with ease. I just recently called back, and had him come out for another service due to an unwanted pest in the attic... Again, Integrity Pest Elimination came through with great service! Thank you, Harmony Barre (happy client) read more

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Great service from a small, family run business. Much cheaper and easier to deal with than the larger extermination companies. I would recommend them. Get the discount code and set up a quarterly service- it's a great deal. read more

Just wanted to update my review since it's been a while. Integrity totally helped us out yesterday when we were at "defcon 5" hahaha we had a ton of ants inside the house and I was completely losing my mind. I called in and they had someone out the same day. Great customer service by the receptionist on the phone as well as the tech who came out to our home Clarence. I still highly recommend them if you need any help with pest control! read more

Been meaning to write this review, but been busy with getting settled in. Here goes... upon moving into our new place we've found bed bugs that was left behind by the previous owner. Previous owner had hired Integrity Pest Control to do the extermination prior to our move in. However, bed bugs are crazy to get rid of with just one treatment. We've than reached out to Clarence Brown whom came out and did a few treatments for us until finally we're bed bug free! Best part of it all he didn't charge us a single dollar. He honored the original contract that wasn't even under us. Thinking about going with a monthly service for all other pest control in and around the house! read more

Clarence is great, came in to my home and I told him about my situation with the big corporate guys that never came back after requesting service. Comparing both I can say that Integrity is where it's at. Anyone that speaks bad about this man is completely wrong. read more

I was battling ants and spider and I was loosing! Integrity stepped in and won that battle for me!! Amazing customer service! Amazing product! I highly recommend them! read more

Pam and Clarence have both been absolutely fantastic to me. We have probably had more issues than most with bugs in our new house but they have been completely willing to always come out and make it right. I would recommend them to anyone! read more

Tell me why a company named "Integrity" Which means to be honest tells me that I have rat droppings in my attic that they can see from just opening the attic access... but when I called another company to get the job done they see nothing... no rat droppings, no signs of rats in my attic at all, they even took pics and showed me!! I give them one star because they were able to come out same day... but they also lied about rat droppings so.. choose wisely! read more

Truly a genuine, professional experience, Clarence is an ethical, decent owner. He has excellent communication skills. He was prompt and friendly. He came over and told me that he could not see a rat infestation. Even set up a couple of traps and provided me with fair pricing. If you need any kind of pest control, please support this amazing local business who strives to do what's right. read more

I contacted many companies on behalf of a client and was overwhelmed and frustrated with most of their jargon. Not with Integrity, Clarence came to the property, took the time to listen to the concern, inspect the property and provide his input. He is very customer service oriented and very trustworthy. Pam in the office is very responsive as well. I highly recommend their service. read more

We had a problem with what we call ants. They are actually much smaller. We had to locate everything off our counter tops on to the island. If we put food in the sink, the next time we looked there were swarms of them. Clarence came out and got rid of them for us. Ugh! Clarence is the best! Thanks Clarence! read more

Clarence was very responsive and helpful with my bee problem. He is very knowledgeable when it comes to pests. I will definitely use their service in the future. read more

I started to see mites around my windows on the outside of my house and a few mouse dropping in the garage. I contacted Integrity and they were able to come out right away and give me options. I went with a quarterly service to make sure our house is protected. Clarence was super informative and helpful. He explained that this is a family owned business which I like. He told me the spray he uses was plant based which made me happy since we have a little one to think about. I haven't seen any mites since he sprayed. In the garage there was one mouse that fell victim to a trap. Called the office and Clarence stopped by that same day to take care of it and set a new trap. So glad I called them. read more

We've had a few different pest control companies over the last few years. I can honestly say that Clarence has been by far the nicest guy to service our home. Also when you call for anything they are very professional and nice to talk to. I would tell anyone looking for a pest control company that these are the guys you want! read more

Our rat/mouse abatement was not a good experience. Initially, the company visited us, collected our money, then promised rat/mouse irradiation. Entry points to our attic were missed, and the rodents returned. The technician just set more traps (something we can do ourselves for less than $500). Returning only once a month allowed the rats to populate the attic even more. When I called again, I was told the contract expired, and we were done. Now, we are in search, once again, of a company that can ACTUALLY keep the rats out of our attic. Nice people, but I don't believe the experience and knowledge is there. :( read more

Could not be happier wity this company! Outstanding customer service and great people work here. Excellent price. If you are looking for a pest control company I highly reccomend using them. Best in the area!! read more

Where do I begin? I've been meaning to leave a review weeks ago but with a very sick dog I haven't had the time or head space.. I first contacted integrity pest control a month ago with a really bad ant, roach and spider issue due to the humid hot weather! Cody came out and treated the house. He was very professional and had a very kind demeanor. He was honest with me and without me even asking for a 2nd treatment, he said he wanted to come back in a couple weeks due to the bad pest issues I was having and wanted to make sure there were no eggs going forward. I was very impressed. Clarence the owner called to make sure everything went ok and due to the crazy schedule and being slightly behind that day, he offered me an additional 30 days to my 90 day guarantee. That's a 120 day guarantee! Two weeks into it, I noticed lots of bugs again and without hesitation Clarence came out the following day and addressed my issue. No questions asked! He is such a kind person with a good soul that cares about his clients, their satisfaction and will go above and beyond to keep his customers happy.. He called multiple times to follow up and make sure everything went ok and that I was happy with the service and outcome. I saw dead roaches piling up day after day after he left and that made me thrilled!! Lol ..his treatment was working perfectly! Unfortunately during the summer months, our pest problem is very bad! So after a month, I called the office to have them come out again and spoke to a very nice receptionist. She was so sweet and within minutes set up a time and day for Cody to come out. Within two days, Cody came out with a stronger more potent solution. To top it off, it's pet friendly!! Yes! Safe for your fur baby's! This level of customer service is very rare! He's honest and I really respect that. Most companies I called were so quick to try and take advantage of my lack of knowledge in the cost and process of pest control. Clarence gave me a great deal and honestly I won't go anywhere else. You'll be on good hands with this company..5 stars earned!! read more

We called Intergrity this morning based on the Yelp reviews we read. Pam took our call and was very friendly and helpful. She scheduled a technician to come by the house later today to look into our rodent problem. Clarence showed up and was a pleasure to work with. He assessed the situation and was able to get started immediately. He shared with us the plans available or the option of a one time service without a contract. He truly cares about his customers and the service that he provides. We are so happy that we found them and highly recommend their service. read more

I was looking for pest control agency to treat my rental in Murrieta. Clarence came out and treated everything including the inside of my garage. Knocking down spider webs and treating the entire property including my dreaded mailbox full of earwigs. Tenant complained about them and they are now gone. They responded quickly and performed in a professional and friendly manner. He treats my property quarterly and charges a fair rate. I highly recommend Integrity pest control if you are a property owner these guys get the job done. And if you have any special requests like the earwigs they respond and solve the issue. Thanks for everything. read more

Integrity Pest Elimination provided me with outstanding service and more than met my expectations. I had a rodent issue where both my cars were heavily damaged. My technician was Clarence and he did a great job in explaining my options. He was prompt, professional and extremely knowledgeable. The service he recommended resolved the issue and I signed up for a service contract in order to remain proactive to avoid any more expensive car repairs. Give them an opportunity - you will love the service! read more

Like a lot of Socalifornians during this drought, my home was infested with ants. Based on a search on Yelp, I called Integrity. They quoted me a good competitive price over the phone, and they came out the same day. The rep, Steve, called to confirm the appointment, and he was on-time. Steve was clean, courteous and had the job done in about 30 minutes. Two weeks later, I received a follow-up call from the office wanting to make sure I was satisfied with my service. I can honestly say that good customer service is getting harder to come by these days. Having an insect infestation is EXTREMELY stressful. Integrity made us feel a lot more secure in our home, and it was a pleasure doing business with them. read more

I called Integrity Pest so they can help me get a jump start on the ants that find their way inside my house during the summer. I've had a couple of ants doing some recon work lately so I figured it was only a matter of days or weeks until I see the conga line of ants making their way through my kitchen and trash can. I was able to get an early appointmet for the day after I called for a quote. I was quoted $130 for exterior and interior treatment which also includes a 90 day warranty that covers re-treatment if necessary. I mentioned the Yelp deal and was told that I would only get a 30 day warranty for the Yelp deal. I went with the full price for the 90 day coverage which to me was worth the extra money to be covered for the additional months. The treatment Integrity used also works on roaches, spiders and silverfish. Steve showed up the next day, on time and ready to kill it, literally. He took care of spider webs around the house and got to work fast. Steve was nice, courteous, and informative. He was thourough and done in about an hour. I was worried about my dog being exposed to the pesticides and was told by Steve that they use a water/plant based chemical that once it dries should be safe for pets so well see. This review is for the service and I will update in a couple weeks to review the effects the pesticides had. So far, Integrity has met my expectations. This is the first time I have used an exterminator so these guys have made it a positive experience. Thanks Integrity and props to Steve. read more

Just in shock about how this company has these reviews. A complete comedy of ineptitude since my very first interaction with this company. I had my first appointment scheduled with them on August 18th in the morning. Nobody showed up. I called and reached Clarence who apologized and came immediately to do the treatment. "I don't know what happened but I'll find out" (sounds a lot like his response to a few other missed appointment reviews on here). Well Clarence, you might want to find out. At that service, he told me that in the November service, a deeper treatment would be done into the ground because it would be softer and would be really effective. In late September, we still had a lot of spiders so we called and they came out to do another spraying on our request without problem. So, our November 18 treatment --- still having the same issues, a person shows up and does a regular service. In and out in 10 minutes - no special "deeper treatment" into the ground. I called and left a voicemail that same afternoon saying that I understood there would be a more thorough treatment and that wasn't done. Never received a phone call or response. Still seeing spiders and bugs, and not hearing anything, on February 15th I called and finally got ahold of Clarence. He said they were closed because it is Presidents Day, to which I told him that I didn't want to use their company anymore since they had already gone 0/2 in their services and it was time for another treatment, I would find somebody else. Clarence pleaded with me to come out anyway immediately and do the treatment. Reluctantly, I allowed him to come out and he did the same spraying treatment. Today, only 19 days later, we have a lot of small bugs in and around our patio door. Yelp says this company is open from 7am-7pm on Saturday. I called at 3pm and nobody answered so I left a voicemail. (The phone service indicated they were open...."press 1 for residential, press 2 for business.."). No response by 4:30pm so I called again. Nobody answered so I emailed the email address on the yellow receipt Clarence gave me 19 days ago, support@myintegritypest.com. Which bounced as undeliverable. Then, I called the phone number on the yellow invoice from 19 days ago --- 951.677.3300. THE NUMBER YOU HAVE DIALED IS OUT OF SERVICE. So, I went back and called the number from Yelp/Website again (where I had left a voicemail and called both at 3:00 and 4:30). This time, it says "We are currently closed" and refers me to send an email to "frontdesk@myintegritypest.com". I forwarded my email to them; but I don't think a company can do a worse job of being reachable, meeting commitments, or controlling pests (and that is their job). Clarence, you're a really nice guy and I hate to have to write this, but this is just too bad to ignore. read more

We just had Clarence come out to spray for ants. It also covers all the other critters which is great. AND it all comes with a 90 day guarantee. He was awesome. Very thorough and friendly. :) He had some leftover stuff left and made it a point to go back around and hit some problem areas as well as get under out patio furniture for spiders. I'm also very pleased that the pesticides are environment friendly and safe for our pets and kids.Obviously that's most important. Also, they have some deals on Yelp! read more

Super friendly and fast service, more than I expected from a pest control company. We called Integrity on a Saturday afternoon right after my daughter and I got chased down the street by a swarm of bees. Clarence showed up within the hour and we had a driveway FULL of dead bees by that evening. He did a great job describing the process and didn't charge any weekend or emergency fees. They even give a military discount. Thank you Clarence you are awesome! read more

This review is a couple of months late, but well worth the review. Clarence at Integrity Pest did a superb job at my house and great customer service. The first night we stayed in the new place we moved into we heard a lot scratching and running around inside the walls. That happened for 3 days in a row until we started calling pest control companies. Clarence was the only one that would come and inspect the issue free of charge so we went him. Clarence came and figured out the little critters were getting in through a small vent on the roof, closed it up and haven't had problems since. Gave us a great price and even did a couple follow ups to make sure everything was find. He also threw in a flea treatment in my back yard free of charge. Can't beat that! So I recommend Integrity Pest to anyone who's having any type of pest issues. Thanks again Clarence! read more

A + I have used Integrity pest twice now. Both times they have been very prompt and very friendly. They were very reasonably priced, and great customer service. We had ants and spiders and they took care of both. Very happy with their service and will definitely use them again. read more

We found this business on Yelp as we contacted a number of companies to deal with a possible bee problem. Clarence responded quickly and was able to provide same day service. He kept us informed of his estimated arrival time and took care of the problem with one visit. We plan to use Integrity Pest Elimination for all our pest control needs. read more

On Mother's Day weekend, we woke up to bees inside our home. Desperate I called 5 different Pest control companies. After no calls back I temporarily solved the issue till Monday came around and again the warm weather brought more bees into my home. Again I called several pest control companies all morning and still no one sense my urgency except for Integrity. They were able to accommodate me the same day. The owner Clarence showed up when he said he would, is very knowledgeable and gave me peace of mind in resolving my issue. Best customer service by far! I would highly recommend his company! read more

Integrity Pest Elimination - Bye, bye bees - Pest Control Near Me - Temecula, California

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Change the nameof your business! Clarence was our tech and he was always late. The last time-- 2 hours!! No call or explanation. When he showed up he didn;t even apologize. Needless to say after 3 times we cancelled our services! read more

I had Integrity Pest Control to come out to my home to get rid of some bees that created a huge wasp nest around my back yard storage bin and owner Clarence came out to my home and did an excellent and spectacular job of getting rid of this huge nest of bees. He was very nice, honest, knowledgeable, timely and professional and I highly recommend his company for any of your pest control needs. I will most definitely would use his company again for any additional pest control service I may need. read more

Clarence was so professional, knew so much about rodent infestation and how to get rid of them, and he explained all that he would do to eradicate the rodents from my dad's attic. Not only is he knowledgeable, but is an all around kind person that cares about doing a good job , which is rare today. I highly recommend! Marcia. read more

Integrity pest control is the best pest company my family and I have ever used. The owner, Clarence is very professional and always on time. He gets the job done and always goes above and beyond to help you with your pest needs. I would recommend this company to anyone in need of an excellent pest control company. Integrity pest control= good quality!!! -Corey read more

Integrity Pest Elimination is great. When we first moved in we saw spiders all the time. This was concerning with having two small kids in the house. After signing up with Integrity we don't see any at all except for an occasional dead one. I highly recommend IPE! read more

What a wonderful company, these people have great customer service "Steve Ledesma" was professional courteous and efficient. I think I what I like about this company is educating the customer on what is used in their home. I would highly recommend this company for their courtesy and professionalism! Thank you Ron read more

I've used this service at least 4 times. It's been great. No hassles, great price, and takes care of the problem quickly. The last time they came out I had got a roach infestation in my garage. Within a week the roaches were gone. Also they always make my black widow spiders disappear which is important to me since I have a child. I have used this service in three different homes, and have had nothing but a great experience. read more

Had them out two days ago . . . no ants left. Great job, as always, guys. Will update in a few days. Thanks, Guys. Ed read more

We've been using Clarence for the past 2 + years. He has gone above and beyond every time we see him. Plus, he's just a super nice guy. In 21 years of living in this valley, this is the best pest control company we've used. Highly recommend this locally owned small business. read more