Clarence is the best. The man knows bugs and customer service: i also enjoy my calls with the office, can't remember the name right now but it's always a good time. I appreciate that they'll come out and service again before your next service if you need it free of charge. Cody also always goes above and beyond. If you're lucky enough to get Cody, you will never be disappointed. read more

If I could give Integrity Pest Elimination 20 stars, I would! We just bought a house and discovered a rat problem in the garage--definitely not how we wanted to start things off. I called Integrity, and Clarence answered right away (no waiting or callbacks!). He was able to come out the very next day for an in person evaluation. Clarence was professional, incredibly knowledgeable, and took the time to explain everything in detail, answering all of my (many!) questions. His pricing was very fair, and I decided I wanted to use their services same day if possible. And we did! He had everything he needed right in his truck which I appreciated. He immediately got to work setting traps, placing commercial-grade black boxes, clearing cobwebs, and spraying for bugs. Even better, they use kid- and pet-friendly practices, which gave me peace of mind as a mom. The next day, after we caught two rats overnight, I called again to ask if it was possible for more traps. AJ answered the phone quickly and was just as helpful--they arranged for more traps to be delivered the very next day and even offered same-day disposal if we needed it. Not only is the service top-notch and incredibly responsive, but it's also a small local business--which makes supporting them feel even better. Their pricing is also the best I found in the Temecula/Murrieta area. We were also so impressed that we signed up for their quarterly pest control services during the initial evaluation on the spot. I'm so grateful we found them and would highly recommend Integrity Pest Elimination to anyone! read more

Integrity Pest Elimination - Pest Control Near Me - Temecula, California

Highly recommend this family owned and operated company. Clarence is honest, friendly and reliable. They stand behind their work and give great follow up care. We will continue to use and come back to this company for all our unwanted pesty visitors. Thank you for taking care of our home. Definitely give this company a call, no need to look any further. read more

I couldn't be happier with the service from Integrity Pest Control. Clarence, the owner, is as professional and trustworthy as they come. From the moment he arrived, he took the time to explain everything clearly, answer all my questions, and make sure I understood exactly what he was doing. You can tell he truly cares about his customers and takes pride in his work. The quality of service was excellent, the pricing was fair, and the results spoke for themselves--we noticed a huge improvement right away. It's rare to find a company that lives up to its name, but Integrity Pest Control absolutely does. I highly recommend Clarence and his team to anyone looking for honest, reliable, and effective pest control. You won't be disappointed! read more

Clarence is the man! No need to look further for your pest control needs. These guys are honest, professional, and don't try to upsell you with subscriptions. read more

I made eye contact with a mouse in my bathroom (we scared each other and both tried to abort the mission), I immediately contacted Integrity Pest Elimination. Clarence was in my house the very next day, he presented an estimate and made it clear to understand. He made his suggestions and offered time for me to think about it and get back to integrity, I didn't need time... hired integrity on the spot. The next day he had a tech with him and they sprayed for all kinds of creepy crawlers, placed black boxes for rodents and cleared all the spider webs. I have already came home to dead mice around my property. I have chickens, the chickens attracted the mice... thanks to Clarence and his team we are eliminating all of the mice and I have seen and felt the difference. I definitely recommend Integrity Pest elimination. The price is more than fair for the amazing service they provide. All the integrity staff are very knowledgeable, friendly, respectful and very professional! Thank you Integrity Pest Elimination!! read more

When our house exploded in the Ant Armageddon, I was desperate for someone to come out and get rid of them immediately. I contacted a few companies and chose Integrity Pest. I appreciated that there wasn't the pressure of a long term contract. We just needed the problem taken care of immediately and didn't want to deal with someone trying to upsell us. They were able to schedule a visit a few days later. Clarence came and sprayed; he answered all my questions about safety (we have a baby and cats, so wanted to ensure there would be no dangerous chemicals). Clarence was so warm and friendly; my husband felt that he was a trustworthy, honest person. We had a very pleasant and professional experience and plan to utilize their services in the future. read more

Integrity Pest Elimination was extremely professional and thorough during my first experience with them. Clarence answered all of my questions and was very knowledgeable and specific during his walk through of my property. I 100% recommend Integrity Pest Elimination to anyone that needs pest control. read more

We've used Integrity for three years, and have always been very well taken care of. Both in-person and on the phone, staff are kind and they get the job done well. No more bugs! We were referred by a family member who has been using them for even longer with similar praise. read more

On time and they were very nice! Did an awesome job for us! Very through! Will call them again if needed.

Integrity has been servicing my home for a little over a year and the guys are always very cordial and knowledgeable. My home has been free of past before Integrity came. I had spiders everywhere and ants and a rat had some hot cut into my kitchen. They quickly solve the problem and my home has been free ever since. read more

Clarence is very professional. It took a few weeks, but we finally got all the rats out of my roof. He also is helping eradicate the squirrels and rats around my house. I highly recommend Integrity pest elimination. read more

Integrity Pest Elimination - Pest Control Near Me - Temecula, California

Very satisfied with their service and attention to customer service. Would highly recommend them!

I used this service in our last home I love the 30/60/90 guarantee they offer and am now scheduled to have them come out to our new house. I definitely recommend this family owned business for anyone looking for pest control read more

Clarence responded very quickly via Yelp and both he and Pam helped answer all my questions. We used them to help with our ant problem and their prices were the best in our neighborhood (North County San Diego). They also had a lot of availability and different time slots to accommodate our schedule. It's great to know that they're a family owned business and they truly do treat their customers like family. I was really pleased with the service, I liked that it was a plant based solution so we didn't have to leave our house and I wasn't worried about residual chemicals. Overall 5/5 experience. I know that if i have any pest problems in the future I will definitely use Integrity Pest Elimination. read more

I can't speak highly enough about Clarence and the team at Integrity. It's clear they take their name seriously. They show up timely when they are needed. They don't overcharge and are affordable. They care about my property's unique needs. And they offer effective and unique solutions. I was seriously at my wits end with mouse problems and wow did they go to work to tackle it quickly. I SO HIGHLY recommend them if you're looking for pest control. Thank you Clarence and team! read more

If I could give Clarence a 10 I would. The name of Clarence's business Integrity represents who he is 100%. Clarence is definitely a man of complete Integrity. He is full of light, kindness, compassion add he shows soooo much grace. In the short time period of Clarence coming to my home he was always on time and just one call away. Clarence was always professional and willing to educate me about things. And patient no matter how many questions I asked. Clarence is a good person and I would highly recommend his services to my family and friends. He is the epitome of good ethics, honorable character and INTEGRITY. I have nothing but absolute positive things to say about him. Wishing many more years of success in your business. Thank you for being who you are. Blessings! read more

These guys are amazing! They're fast. They do a great job. And they're very reasonable pricing. I recommend these guys to my clients. I sell homes so you always need to have a good pest control company for bugs, rats etc. Clarence was out at our house and was very very professional. Totally satisfied customer. read more

We had a problem with ants coming into the home last summer and were able to handle them with feeder traps quickly. This summer was a completely different story. We decided to request quotes for ant elimination and integrity had the lowest price by far! Of course, with lower price you expect the service to be worse. Nothing could be further from the truth. I enrolled in the quarterly service for a $95 initial fee and $95/quarter after that. My wife was home for the initial service. Clarence and his son arrived and took care of the whole house. They sprayed for ants and other insects, removed all the cobwebs in and around the house, sprayed for spiders and offer rodent and pest removal for free. Plus they'll return at the first sign of trouble for free. I didn't see an ant when I came home that day and haven't seen one since, it's been about a week! Great company and highly recommended. read more

So here we are seven years on and Clarence and his son Justin have just left our house after our annual spray for ants. I called only yesterday and the boss (Mrs Clarence) sent the boys out today to get the job done. We talked BBQ and teenagers whilst Justin did the work :) Such a great family to have in our community, so stop reading and call them , they won't let you down. read more

Clarence was so great, he was courteous, understanding and took the time to explain. Highly recommend! read more

What an upstanding company!! I have had this company do my exterminating for over 8 years. Clarence is a top notch business owner..and you can still see him out and about servicing his customers!! I had an urgent situation today that required his services and he did not disappoint- he was out and handled the situation within 15 minutes! Thank you Clarence for your incredible service and I am here to tell you- if you want a company that is committed to good old fashioned customer service this is the company to use! I highly recommend them to anyone needed exterminating services! read more

Integrity lives up to their name! Clarence, the owner, is a great guy, very friendly and professional. Has taken care of our home for a few years and always does a great job. Blessed to have someone we can trust! If you have a bug problem - trust Integrity! read more

Integrity, no doubt. - better pricing than competitors. In addition, Very professional, arrived on time. Meet Clarence, communicated professionally + friendly + felt comfortable engaging his services. He showed that he had pride in what he did and service he offered. read more

The best in the business - low rates, they knock it all out. Clarence is out here hustling to put a stop to all pests. Don't support yelp - I know you all see the coupon, but call the place first, they will get you the deal without yelp trying to take a bite out of their business. Support local business and support business owners that are trying to build something! read more

Super nice and knowledgeable!! I would certainly recommend Integrity to anyone in complete confidence!! read more

If you live in Wildomar then you'd agree that the city seems to have been built on top of an ant hill. Never. Ending. Ant. Problems. Also, black widows are ALWAYS afoot! With keeping my better half happy (ants = DefCon 5) and the kids and dog safe while they romp around the yard... obviously Pest Control was an absolute must. I had tried a few other local pest control companies (shout out to the small businesses!), but also including two "big name" companies, and I wasn't satisfied with any of them. Then I found Clarence and Integrity Pest Elimination and I've been with them now for 6 years, and I can't imagine going with another company. Hands down, the best service you're going to find. Not just in actual pest control service, but also CUSTOMER service. I have been on a yearly plan where I pay quarterly when they schedule to come out, but in just the couple times I've been invaded between services... Clarence has ALWAYS gone out of his way to send someone over, if not come himself, to respray and take care of a full service for FREE. Then of course Clarence might just call and check up on you on a whim to make sure you're good to go for no other reason than he's a solid SOLID dude that wants to make sure his customers are happy with the services he provides. When they come out, they sweep for cob webs and clear spiders up high and in dark places (they're EVERYWHERE out here in the valley), then they spray everything around your perimeters of the property, around the inside and outside of the house and all the crevices in between, and of course in the garage. Then, if you have any, Integrity will refresh/set up any mouse/rat traps with new food baits and clean it all up in the area to maximize efficiency. By the time they leave, you will look like a cross between a Gandalf level Wizard and Captain America saving the day to your family. Ok, maybe I just think that. But at least everyone will move on happy and unfazed by the critter and bug issues that affect all of your neighbors... Because it won't be happening any more in your pad. read more

I called Integrity Pest to handle a bee problem in our retail store. The bees were in the store and we had to shut the doors until help arrived. Clarence was there in no time and got us back in business. The customer service was outstanding and professional. I definitely would recommend this business. read more

Clarence and staff have been helping me with a long standing pest problem. It has proven to be very involved. Clarence has always come out when requested and as promised, every time, and always smiling and calming. I am very grateful for all he has done and I recommend Integrity Pest Elimination whole heartedly. read more

I contacted Integrity Pest Elimination about a problem with roof rats at my home in Temecula. A.J. answered my questions and scheduled my free inspection with Clarence, the owner, for the next morning. Clarence let me know when he was on his way, and spent much time on his 93-point inspection, including pics and videos of the problem areas of the roof, not just the attic. He identified many possible places of entry. He provided me a quote with an extensive guarantee without any pressure whatsoever to commit to the project. The next day (a weekend) I called Clarence because a mouse had entered the living area of my home. He offered to come out that day and place traps, even though I had not decided on the project yet. He has been wonderful -- just the nicest person and no pressure at all. I was very impressed with his knowledge and experience, his care in the inspection, and his no-pressure approach. read more

LOVE this company -- professional affordable contract/incentives reliable knowledgeable and, most importantly, no more BUGS !!

This company sends you a pda file tells you to agree to their terms .. pages Long. I did not sign yet they turned me into collections because I didn't want their services after I had several surgeries.. claiming I broke my contract and changed me $80.+ dollars... beware. read more

Integrity Pest saved the day for us! I noticed a bug infestation on the day we were planning to move into our new house. The team at Integrity went out of their way to come that day to take care of the issue. They explained the process each step of the way. The type of treatment was safe for my dogs and infant. Also, this service was a great value. Not only did they do a fantastic job, they were so kind to boot! Thanks for the great service! read more

Integrity Pest Elimination is one of the few companies that gets the job done as promised, and follows up to make sure it stays "done." Offering knowledgeable, friendly, dependable service, the word "integrity" is very appropriate. Clarence solved a specific issue and we arranged to have quarterly preventative exterior treatments. read more

There are not enough words to say all the good things I would like to say about this company, the name of their company says it all, Integrity, and they live up to it! Clarence and his son were not only kind and friendly, they did a great job and filled me in on all the details I needed to know about the product they were using. We also have pets, and they assured me that it was 100% safe for my pets in the house, and they were right, the product had no oder and our family and 4 legged besties are all fine, and the product works! Thank you Integrity for a job well done!!! 5 STARS all the way! Caroline read more

If you get service for one year, you have to pay for 4 services and they are $85 each service. If you cancel you have to pay a cancelation fee of $85. Make sure you read the contract before signing. This review would be negative if it went for Clarence. If you have any problems he will help you out. read more

Clarence and his staff are all great! They have the best pricing in the area, and require no contract! Each time I call they are extremely friendly and helpful. I love that I get a reminder before every service, but really love that they don't require anyone to be home in order to provide outdoor services. On top of our quarterly visits, they will come out for FREE if you have any additional pests or problems before your next visit. 100% recommend! read more

Clarence, I appreciate you reaching out to me, but reading through your past reviews, you have had issues with Pam. The first time I spoke to Pam I mentioned I already had an appointment between 4-5 with a different company but if she can have someone come out earlier I would cancel the original appointment. If not, I would reach out to my husband to see which company we would go with. I missed her call and called her back within 10 minutes. I called and spoke to Pam a second time who confirmed she can have someone out from 3-4 pm. I agreed and said book it and provided her my address. I am not sure where the miscommunication was because I was very clear as to scheduling the appointment the second time I spoke to her. I have her message along with time stamped phone record that shows when I initially called, when I missed her call and when I called back to confirm the appointment. I would be more than happy to email you the records. I also sent a text message immediately after to inform the second bee company to cancel the scheduled appointment. Bottom line, the appointment was booked. All I can say is there are 2 sides of the story. As a customer, if I schedule an appointment, I expect the scheduling to be done correctly. read more

First off, I have not tried Integrity Pest Control Service. And you may be wondering why I give them 5 stars. I was looking for a gopher exterminator on Yelp and requested a quote from the first one showed up in the search list. Yelp asked if I wanted to have my inquiry sent to additional businesses and of course I agreed. Within a very short time, I got my first response saying they did not provide that service. After a few more additional minutes, I received 2 more responses and both said the same thing. I let out a sigh in disappointment because I just had my lawn completely redone and the very next day a fresh pile of dirt showed up from the edge of my beautiful lawn. Ahhhh!!! But reading further, the response from Clarence of Integrity included a referral to his go-to guy on gopher extermination. Yes, now there was hope because it was difficult to find pest control companies that deal with gophers. I thanked Clarence with much appreciation. This is why I give Integrity 5 stars for him truly reading my request and giving me a referral on his own initiative instead of just saying no like the others. That to me showed that he cared enough to give me someone who may be able to help me with my gopher problem. I will certainly come to Clarence for other pest control services when I have the need. Thanks again Clarence! read more

Horrible customer service. I found this company on Yelp in June 2018, reviews were good and I was in the market for a new pest company for my home. They had a Yelp Prom deal for $65 and I confirmed this when I called. Previously had excellent service with Lloyd's Pest but monthly pricing was coming out as unnecessary because I rarely needed service. I wanted to try a company that I could call as needed and gave Integrity a call and left message. Got a callback from a friendly lady and explained the above she scheduled me for a one time service call. I sit at home the morning of the scheduled visit and nothing for 3-4 hours. My husband comes home and tells me there is a notice of quarterly service on the back screen door! I'm livid because I wasted my time and the guy never even rang the doorbell & I wanted the house & garage sprayed for spiders. I contact them and the nice lady apologizes for the mixup and advises she'll get someone back out. Issue gets resolved and now we start getting bills every month, apparently we were just invoiced $65. September 19th rolls around and I get a call from home saying someone came to the door for pest service. We are confused as we no longer have this service. My husband talks to the guy after he finishes and payment is requested; he pays $150. I think this is the end of it & am willing to let go this unauthorized visit and charge as no one called me or got our approval for any other visits. Bills continue to come, I get tired of it and call Integrity, leave message for AR Person, Pam. No callback. I call again a few weeks later and get call back from Pam, I explain all of the above and request $85 refund for unauthorized service date; she tells me she cannot verify proof of payment so I can forward my proof and she will get back to me. I email proof of payment invoice to Pam 11/3/18 & never hear back. I email Pam again 12/6/18, requesting follow up response. She calls finally calls on 12/11/18 she is rude and does not allow me courtesy to speak after I allow her to misstate facts. Pam goes on to argue with me about Integrity not having any service but quarterly and insists that I did signup for quarterly service and I need to pay for the service so they will not refund me anything. Every time I attempt to explain my side this rude lady cuts me off and aggressively repeats they don't provide anything but quarterly. I get ticked because this is a waste of my time if the person I was told could help me is disinterested in being helpful! I listen to her 4th explanation of Integrity doing everything right and I am the confused one...I tell her this is unacceptable because I know what I saw on the website or yelp. I go to their website and boom!! It shows services are as I stated. Pam begrudgingly admits there is a service I mentioned but it is $130 not $65! So she will issue $20. SMH I try to explain the Yelp special was $65 for one time she declines to listen to me and insists I am only getting $20. I end the call because I'm about to get pissed and no money is worth my peace of mind. I looked at the Yelp site and the deal is still there & email Pam explaining and showing proof - and requesting refund. Pam called back the next day and stated "we already discussed that you're getting a $20 refund and that's it!" I don't argue with this woman because I understand she thinks she's right and her opinion is all that matters. Such an awful experience with a company that was disorganized and unprofessional from the beginning. Do yourself a favor and go elsewhere unless you want someone to yell and demean you. read more

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