We had Larry come out to set up Termite service. He is Absolutely, an asset to your company. He explained so much, my husband and myself was impressed with him. He handled himself very professional.. again he took time to explain everything in detail and we thoroughly enjoyed him taking the time with us. Thumbs up to Larry! read more

Excellent service for the last several years! Especially from our Technician, Jose Gomez, from the Temecula office. Thank you Jose for always going the extra mile. You are the BEST! Jackie Bauer- Lewis read more

Truly Nolen: Where is Jose? I called for pest control, first of Nov, No body showed. Got billed for it! Still with the ants. Russ read more

We had Jose come to our home for inside treatment. He was extremely polite and respectful. He did an excellent job and took time explaining the whole process. I was very impressed with the service and the professionalism. Ask for Jose. He is awesome! read more

The inspector was on time, did a diligent inspection and was nice and professional. Also, inspection was free so nothing to loose to get your home inspected. read more

1. Jose is the best and has been tremendous in solving our pest problem. 2. Their manager is very responsive with any issues. 3. The office staff is great and very assertive to helping me out. In short: We just bought a new home in Temecula and Jose came to look/take care of our small pest problem. Also, when I called now to process payment, I talked to the most sweet and helpful lady. I honestly sleep a little better at night knowing they're our go-to pest control company. I wish I could give them a higher rating! read more

Horrible unprofessional business. Erick came out, gave us a quote. I called him once he left and told him we want to proceed. He said to text him so I did and he confirmed by text a few days later. I assumed we'd be getting g an email with instructions to prepare for our termite spray but we didn't. I called him and he seemed surprised because he said he sent one so he said he'll resend it. A few days go by and nothing. I texted him and that was 5 days ago. Two days ago I called the office number told them what was going on they tried to contact Erick with no luck so they sent a message to the "management Dept" to call me. I haven't record a call or an email as of yet. Our appt is in 2 days. I just called the office and canceled. read more

I called and scheduled an appointment... was given a date and estimated arrival between 3-5 and was told I picked the "right company" to help with my needs. He was just reading a script.... Dude never showed up. I called and asked if he was coming around 530pm.... They said they left a message and couldn't get ahold of him.... And no follow up calls to reschedule.... I could have had another company come out bc I waited several days for this appointment.... read more

José & Larry Very great persons. They explain to you step by step, answer all your questions. They care about you, they get the job done. Very kind and respectful. I recommend them 100%. Awesome Job! read more

Techs are fantastic but my customer service experience has been horrendous. Every time I call, I get someone in Arizona. They seems to never communicate appropriately with my local office or with customers. I have had technicians show up with 0 notice to do internal treatment, and appointment reminders that I confirm for which no one shows up. We had our 3rd no show appt on 6/1 I called and asked for the manager to call me. Customer service said the appointment was scheduled but "sent to the wrong technician." No follow up call as promised on 6/2. Again, when someone does arrive, they are bar none fantastic. Otherwise, I'd rather give my money elsewhere. Just called to cancel and was told to hold for 2 minutes. 15 minutes later, still on hold. Had to hang up to deal with it later. read more

Unfortunately, I can not recommend this company because they told us the bug will not coming back at least for 3 month but after they spray outside after 3 days all the bug came back! It almost with whatever they did spray they just agitated the bugs and now they are purring back to our house! read more

We had some issues with communication, otherwise, they did the job they said they would do. Both technicians that came out we're knowledgeable and friendly and did a great job. read more

We've had a great experience with Truly Nolan. Kevin came out initially and he was honest and upfront about treatment plans. He didn't try to make us spend more or upsell us, just straight to the solution. The work was complete on schedule and Geo came to our home for follow-up. Geo has been very good, he knows what he's talking about and pleasant to have in our home. Highly recommended read more

Truly Nolan technician Brian came to my home and did an inspection for a re-fi. There was some work that needed to be done. All work was done and I asked for a re-inspection. I was told that they could not clear my home unless I had a treatment done in excess of $1300. I called the VA and was told that is not true is there is no active infestation. There's not. In the event of active infestation the area affected only needs to be treated not the whole home. These guys are dishonest!!! Go elsewhere and that's what I did and got an all clear read more

Still have rodents after 3 or visits. Did not show up for last appointment or even call. Very poor customer service.

I had Truly Nolen do a termite treatment for my whole house. They were super efficient and clean. They treated my house and I have had no signs of termites. No tenting necessary. Brandon was easy to get a hold of and super attentive. I will be signing up for pest control in the future. read more

From the first phone call, which they answered on a Sunday, to the inspector walking out the door, my experience with this company was a pleasure. He (Steve) showed up within the agreed upon time, was so professional, wasted no time, and didn't miss a nook or cranny inside and out. The price for a written report for the buyers was reasonable. I would highly recommend this company to anyone. read more

Needed a termite inspection in order to close on the sale of my daughter's home in Murrieta and Erik was on the spot the next day. Called me to let me know he was there and getting the inspection completed and after to let me know the home had a clean bill of health. Need a termite or have pest challenges, no need to look any further, Erik will take great care of you. read more

We have had this service for almost a year and Jose Gomez is amazing! Super professional and very very smart and knows everything there is to know about his business. He listens, asks many questions, and educates you on how to keep your home pest free. I recommend these guys a thousand times! Jose is always prompt, communicates (keeps in touch), is efficient, and get the job done! Thank you Jose for being so awesome! 5 star business for sure! Truly Nolen is blessed to have such a good guy working for them! Thank you Jose! read more

We were long-time customers of Truly Nolen and never had any bugs. Things have changed. They tell you that if you see any bugs, call them and they'll come get rid of them. In June we suddenly had ants. I called the office and the soonest they could come out was the next Tuesday (9 days). We continued to battle the ants as they kept moving from room to room. By the time the appointment rolled around, we were more than ready. When it was 45 minutes past the appointment time, I called. The phone rang and rang; it was finally answered remotely by a rep in Phoenix, AZ. He told me that the appointment had been cancelled because they were short of technicians. No call had been made to me and no new appointment made. By the time someone arrived from Truly Nolen, it was 3 weeks later and the ants remained after. We called Southland exterminators and they were there that afternoon and banished the ants for good. I called Truly Nolan to cancel our account, but the next week the recurring charge from them hit our bank. We're still waiting for a credit from them. read more

Truly Nolen is by far one of the best pest control companies around. Erik Womack and the team are honest and knowledgeable, and we have complete trust in their work. I would recommend them for any pest related issue you might have, or even call them to inspect your home to prevent problems occurring later! Great job guys! read more

Erick is great at what he does and can help with any pest control issues you may have. I highly recommend Erick and Truly Nolan.

Erik is fantastic! Any pest problem you have, he can help. He is an expert and I wouldn't trust anyone else.

I was reluctant to get service when I had an ant issue. I figured we could just handle it ourselves. We tried and yes they finally went away after a while with effort and hassle. I later had a second call for a rat issue and was happily surprised when they offered another complimentary assessment. Brandon has gone TRULY ABOVE AND BEYOND with helping me with that rat issue. I couldn't believe that he even got on the roof to patch a small hole that could be a possible way in, even though our attic was clear of any dropping's, he wanted to take that extra precaution. He has made several trips back to check on the traps. Jose, recently came for spraying around the house and was so polite and courteous. Both of these men are true gentleman, with a friendly, upbeat, positive energy that makes seeing them brighten my day beyond the joy of being pest free. I'm happy that I now have not only the service with the rats but look forward to not seeing any ants and having to take the time to deal with them. Ps. I felt kind of embarrassed about my not so organized garage (where the rat droppings were), and Brandon gave me reassurance that he knows this neighborhood has a problem with rats (not just me). I jokingly said that when we go to move I'll be reaching out to enquire about other neighborhoods. Brandon, you are one amazing professional and this company is lucky to have you, as our your customers. Thank you for all your help! read more

These guys are fantastic! Professional, knowledgeable and always attentive. We were using another company and it seemed like we could never get rid of our problem. Truly Nolen has taken our problems and resolved them with accuracy and quickness. Jose is our guy who regularly checks up and has done a fantastic job. Brandon is extremely professional and has been of the up most help. You have a pest problem? Truly Nolen is hands down the best company that we've used. Highly recommended! Thanks Guys! Great job and keep up the great work. read more

Jose Gomez has been coming to our home for a few years now. When my wife and I were looking into pest control we we're Leary because we wanted to make sure we would have someone that would get the job done but that we could also trust. Every time he comes over he's the nicest guy ever and he makes sure everything gets done right and on time. He's a very knowledgeable professional when it comes to pest control. I would trust Jose for all your pest control needs! Truly Nolen needs to give this man a raise, he's a true asset!! read more

Too many missed appointments. No phone call or notice that they are not coming. I wasted 2 hours waiting for someone to show up. The rat is still here and they just keep doing the same thing. And then not showing up. read more

Love Truly Nolen because of the awesome service given by Jose Gomez. He takes good care of our property. Our storage facility Storquest Self-Storage is a decent size property and we don't have any pests problems because of Jose taking the time to be very thorough while doing the job. He is very attentive to our needs and always gets the job done in a professional and timely matter. I would definitely recommend to anyone who needs this type of service. read more

If you have pests and bugs Erik Womack is your guy. He came out and inspected by warehouse and gave me a clean bill of health. Erik is knowledgeable and great to work with. I really like working with and supporting family owned businesses. You can't go wrong with them. I highly recommend them. read more

I've been using Truly Nolen for about 6 months. Jose Gomez is an awesome tech. He is very knowledgeable and willing to answer any of my questions. His attitude is always great and I would recommend Truly Nolen to anyone that wants the job done efficiently and compete. Thanks Jose Gomez read more

I've used Truly Nolen for close to ten years and have always been satisfiied with the service. A few years ago our awesome local technician, Juan, was replaced with Jose Gomez. What can I say about Jose that's not already been said? I believe he is the best and he goes the extra mile to ensure that the customer is taken care of, even when he is swamped with extra work. We feel fortunate that Jose covers our service area in Temecula. Thanks Jose, and keep up the good work! read more

I've been using Truly Nolen for a few years and have been beyond happy with their service. I am on the quarterly plan so they come out every three months. It is worth every penny. On a few occasions I've had issues with seasonal ants in-between scheduled services. I call the office and they have someone back out as quickly as possible and in my experience, within two days. Their customer service is exemplary. The representatives I speak to are very professional and accommodating. The exterminators who come to the house are also very professional, friendly, and always arrive on time. Truly, their customer service is awesome. I highly recommend Truly Nolen. read more

This pest control company is awesome. Brandon is an awesome person. His knowledge and professionalism speaks volumes for this company. He made an effort to accommodate my request within 1 day. read more

We had a major rodent problem last year and signed up for their year long service. Jose who is our service provider was great in finding all the spots they could get into our house as well as setting up maintenance to reduce the amount in our immediate house area. The system has worked great so far and Jose has been so informative and kind throughout the process. Highly recommend . read more