We came in on a Sunday after what I could only imagine was a long weekend for these salesmen…read more(Sunday after Thanksgiving) and had the pleasure of working with Ron. He was unbelievably amazing, and I could not recommend him more. From the moment we arrived, he pointed us in the exact direction of the car we came to see. He was never pushy or overwhelming. He gave us the information we needed, stepped back to let us look around on our own, and only stepped in when it truly felt helpful. He was incredibly knowledgeable about the car and all of its features, and he was so kind and patient throughout the entire experience. He made sure we felt comfortable and well taken care of the whole time. We then worked with Josiah for the financial portion, and he was just as incredible. He brought such kindness, understanding, and light to the process. He took what is usually the most stressful part of buying a car and made it calm and surprisingly enjoyable. His guidance, encouragement, and the conversation we had about life and entrepreneurship meant more than he probably realizes. He made a real impact on us, and we are very grateful for the care he showed. Both Ron and Josiah made our experience unforgettable. We could not be happier with the way we were treated and highly recommend working with them.

Tempe Honda was one of the most frustrating customer service experiences I've ever had. My brand…read morenew Honda lit up with every warning and check-engine message imaginable. I brought it in expecting answers and support. Instead, I got neither. They don't offer loaner cars, so I had to spend $350 on a rental for just three days. After all that, they told me it was just a "glitch in the system." No real explanation. No accountability. No compensation for my time or money wasted. To make it worse, they left my car with 7 miles in the tank because they "had to drive it to get a read." That should have been clearly explained upfront. It wasn't. When I asked for a ride home, they told me the shuttle was closed so once again, I had to spend more of my own money. The whole place feels cold and robotic. No empathy. No effort to make things right. When you buy a new car, you expect support -- not to be brushed off and left paying out of pocket for their mistakes. I would not recommend Tempe Honda to anyone who expects real customer service.

I was searching over 6 months for the perfect car and when my Autotrader alert notified me about a…read morenew listing at Auto Junction for a Cadillac CT5-V Blackwing, I immediately went to go and drive it. I have to say that I was very impressed with the quality of the vehicles they had, and they treated me with the upmost professionalism. The whole experience was very transparent, and they gave me a very fair offer on my trade in. The best part was it wasn't a 3 or 4 hour process. I was in and out in less than 2 hours including my test drive. I definitely recommend visiting them if you're looking for a great car buying experience!

Very easy to work with. Honest, straightforward, love this dealer. I met all the staff and they…read morehave been like family since day one.

I sold my Tesla to Carvana and the entire experience was super easy. The process was quick, easy…read moreand exactly as promised. NO Hassles! The driver who picked up my car was very friendly and professional, which was the topping on the cake. I could not be happier with how easy everything was. HIGHLY RECOMMEND!

We had a great experience, Steve Johnson was more than helpful. When its time to trade our vehicle…read moreagain we will definitely use Carvana. Thank you

My experience with Goldie's has been amazing since day one. Barry was really helpful and made…read moreeverything easy for me when purchasing my car. Now, after having my car for 2 years I have experienced some problems but Dave, the service manager is the best hands down! He always takes care of business and is on top of things no matter what! It's honestly such a pleasure being able to count on him and his service team. Everyone at Goldie's is such an amazing trustworthy team overall. Thank you Goldie's!

Buyer BEWARE!! This company has shameful business practices. My husband found a vehicle for our…read morehigh school graduate, but the company sold the car underneath us. Luis (sale person) stated the vehicle would be available for pick up the next day. We wanted to go and buy it within an hour before they closed, but Luis stated he would hold it for us for the following business day. We would of gladly given them a deposit to hold the car, but that was not offered to us. This company does not know how to keep it word so dishonest.

Nothing wrong with this place. super nice staff and very helpful employees. I love family owned…read morebusinesses. I did not buy anything but I did walk around and test drove a couple cars. They were super easy to work with and there seemed to be a lot of different selections. One thing to be very aware of is that most of the vehicles on their lots are "buybacks". This means that they are cheaper but they could be considered a lemon and it may be hard to sell or have some issues that come down the road. Of course, there could be nothing wrong with it as some states have very lenient return laws so that the buyback could be for the smallest thing. Just make sure you know what you're getting into as you look for your car here. Of course there's nothing wrong and nothing but. Just want to make sure proper information is provide for you yelpies!

Used to work in Tempe, I'm based out of Vegas now. So what am I doing out here? It's a long…read morestory, I was looking at Kia EV6 GT (Red) in Tucson but of course it was sold. I ended up looking at Hyundai Ioniq 5 N (yes the fast version) before stopping here for 2023 Genesis GV60 Performance. Let me just say, this is by far THE BEST experience. I was able to walk in (no appointment needed) and Christian M was able to help me right away. A quick ID scan and he came back just gave me the keys I'm like what?!? I'm not used to this level of customer service. He gave me quick directions for the test drive route and I was able to follow it step by step by myself. I say the only negative about this place is the lot, they have many vehicles and parking/spaces are limited. As for the vehicle, it was nice and I would jump on it if it wasn't a buyback (branded title) Now I already knew this vehicle is branded before stopping by. I wanted to see if I can find out more on the reason why it was a buyback other than charging issue. Sadly the paperwork didn't provide the additional info. Should you get a buyback? That really depends. The price is GREAT no doubt and if you plan on KEEPING the vehicle long term (as the resale value is a lot lower, do a quick check via CarMax or Carvana), don't mind dealing with potential electricial issues (but they should be cover under warranty) But knowing myself I usually don't keep vehicles longer than a few years. Also I would double check your insurance and make sure it doesn't cost extra. And at the time I haven't driven the Kia EV6 GT (the original vehicle I was looking at) so I ended up passing on this. Also wanted to point out they have the lowest Doc fee that I've ran into ($299) here vs other dealers wanted $699. No add-ons, title fee is $19. Very low sales pressure, extremely friendly staff, I would stop by again in the future when I'm looking for another vehicle.

I took my friends car in for some work on my day off, friendly staff, comfortable seating area,…read more they had the car serviced in the time they said. Very we'll organized at check in. They weren't able to fix it in 1 day and called my friend to get her into a rental so she was not inconvenienced.

We had a very frustrating experience with AutoNation Toyota Tempe. We completed an online appraisal…read moreand received a certified offer of $27,000 for our vehicle. Before committing to a 4-hour round trip, we spoke directly with Lisa Mora to confirm everything. She assured us the offer would stand as long as the vehicle condition matched what we submitted, which it did, and even said we'd likely have more leverage in person. After arriving, the offer was suddenly reduced by $6,000. We were told the original price was set by "corporate," yet the store then ran their own KBB-style search and based the new number on that instead. This had nothing to do with the condition of the vehicle. It was accurately represented from the start. This felt like a clear bait and switch. It also felt like they will say whatever is needed to get you in the door, even if it doesn't match how the process actually works. The policies are not transparent, and the "certified" offer was not honored. We wasted an entire Sunday and a full tank of diesel on a process that was misleading from the start. If the online certificate is not reliable, that needs to be made clear upfront so customers can make informed decisions. I would not recommend making a long trip based on their online appraisal.

I highly recommend Cory Miller at Centennial Leasing & Sales. After weeks of struggling to get…read moreapproved--with no credit history, no co-signer, and no trade-in--I was only offered very high interest rates on older cars. Cory completely turned things around. He found me a low-mileage 2025 Kia Soul LX still under warranty and worked directly with my credit union to secure a much better loan at 9.6% for 63 months. What really stood out was his level of care--after the purchase, he sat with me in the car, walked me through the features, helped me customize the settings, and even linked my phone. He made the entire process easy, stress-free, and actually enjoyable. If you think your situation is tough, Cory is the person to call!

If you want to be treated right you need to try out this place. The new office in West Sun City is…read moregreat. No body to hassle you. Talk to Steve great person.

Great customer service and really helpful and friendly staff. Derrel was really helpful and moved…read morethe car purchase process along quickly with no issues. None of usual high pressure sales tactics you see from many car dealerships in the valley. He made sure I got the car I wanted a really beautiful Mercedes Benz E350. I highly recommend this car dealership if you're looking for nice used cars and low pressure environment.

I don't do BS, and I mean what I say. When someone doesn't share my values, I walk away…read more Morgan and Scott at the 101 were a breath of fresh air. This was easily the best used car buying experience. You really can't trust most people or dealers when buying a vehicle, but these guys are straightforward and honest. Other dealers and private parties will doctor their photos or act like a beat down car is "expected for its age". I will be a returning customer as long as Scott (the owner) and Morgan are there. Do yourself a favor and skip online shopping, private parties and other dealers. Go to the 101 and you'll know you've won.

Paola is exceptional and truly sets the standard for customer service. Every time I come in, she…read moretakes great care of me and makes the entire experience smooth and stress-free. I really appreciate her consistency, I've been here multiple times, and she always delivers the same high level of professionalism, she follows through and often goes above and beyond to make sure everything is taken care of. She communicates clearly, ensures everything is handled time efficiently, and makes me feel like a valued customer. It's the reason I don't mind coming back for different services and specifically wait to work with her. Paola represents the kind of service that builds trust and long-term customer loyalty. Chevrolet is lucky to have her on their team.

I got an oil change at Chapman Chevrolet. The staff was professional and friendly. My truck was…read moreready when promised. The staff made me feel like valued customer and will continue to have my vehicles serviced at Chapman.

Amazing service! Very clean vehicle selection and showroom, smooth sales process with zero pressure.read more

Will never do business with this company again…read more I brought my Audi in early March with a prior diagnosis from Audi that clearly outlined the necessary repairs. Despite providing this, I was told I still had to pay a $210 diagnostic fee. Unsurprisingly, their diagnosis came back with the same conclusion. I moved forward with the recommended repairs, along with an additional suggested service, totaling $2,600. After driving less than 100 miles, the check engine light came back on. When I returned, I was told it would require another $2,500 in repairs--on the same system that had just been worked on a week earlier. I chose not to proceed with more repairs, but was still charged another $210 diagnostic fee. Overall, this experience was extremely frustrating and disappointing. Paying for repeated diagnostics and being told I need thousands more in repairs on the same issue so soon after service is unacceptable. If I could give 0 stars, I would.