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    Carvana Tempe

    2.8 (829 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Carvana Tempe

    Auto loan

    Car buyers

    Carvana Tempe Photos

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    Reviews With Photos

    Tommy P.

    I was looking of options online to sell my car and thought I would try the offer process through Carvana. After completely a quick questionnaire about the car I was pleased with the fair offer. I was extremely satisfied throughout the steps and Carvana made it simple and provided me with great info I needed. The pickup day was so quick and without issues. The driver was super cool and walked me through what I needed to do. I received my funds electronically later that night. I will say I was a little skeptical at the beginning but by the end I was impressed.

    Permanent, not-fixable paint all over rear seats that was not disclosed in listing - NEVER TRUST CARVANA
    Steve A.

    Carvana is Unethical, Dishonest, and a Nightmare to Deal With Carvana misrepresented the car they sold me from start to finish. Their listing showed photos and descriptions that claimed the car was in near-perfect condition, with refurbished wheels and only minor cosmetic flaws, which was perfectly acceptable. What I received was not the car in the condition they advertised, and they lied about the financing terms. Upon delivery: * The wheels/rims (not the tires) were deeply curb-rashed, scratched down to raw metal. * The interior body panels had significant scratches that were never disclosed. * Worst of all, there was white and purple spray paint all over the rear seats, seatbelts, and buckles, permanently staining the leather. I immediately documented everything with photos and showed Carvana their own original listing versus the actual condition of the car delivered minutes earlier. They refused to take any responsibility. Instead, they wasted hours of my life with dozens of phone calls, sending me to "evaluation" shops that they later admitted were inappropriate, and stringing me along without resolution. Carvana also flat-out lied about financing. They clearly explained that if you use their financing through Bridgecrest and pay the car off before the first payment is due, there would be no interest. I paid in full before the first due date, yet they still charged me over $200 in interest. When challenged, they began the run around process over, hours of time and dozens of phone calls. Clearly hoping to frustrate and exhaust you into giving up and then unethically, immorally stealing your money. The entire business is built on smoke and mirrors: employees are trained to sound "friendly," but they are powerless to actually fix problems. Smiles and apologies mean nothing when the company is fundamentally unethical, dishonest, and unwilling to do the right thing. Carvana advertises a seamless, stress-free experience. In reality, it's a nightmare of lies, wasted time, and frustration. I would absolutely never recommend Carvana to anyone. Avoid this company at all costs, they are unethical, immoral, and will not stand behind what they sell.

    Sandra M.

    Be very, very cautious when purchasing. I selected a 2025 vehicle and then switched to a 2024. The delivery on the 2025 was $290 and the car was located in Northern California per Carfax. When changing to the 2024, the delivery price from Oregon was somehow raised to include my $1,600 down payment to equal $1,890.00. I cancelled everything and CARVANA kept the $1,890 They cannot produce the original electronically signed document stating the vehicles already sold. BE CAREFUL.

    Eric H.

    Look, haters hate. Want a perfect car buying experience? Truth bomb: that doesn't exist. Here; I did everything virtually and pick up was seamless. It was the unsales of used car sales. Ok fine, I thought the car vending thing was cool. Mostly cause my kids were in awe. However, end of day, I wouldn't have found this exact jeep, this price, and this guarantee that made me comfortable without this nationwide, dead simple system. All hail our tech overlords!

    Damaged truck delivered

    Be very aware of this un ethical group. Stay clear. What a horrible disappointment the experience was not to mention a huge waste of time. Long story short it cost me $30. to put a stop payment with my bank regarding the deposit otherwise had I not responded fast I was told repeatedly that it was going to take 10-15 working days to get my $15.000 deposit returned to my bank account. The truck had obviously been driven hard and abused! None of this damage was disclosed while I was making the purchase !!! Bottom line STAY CLEAR OF THIS UNETHICAL GROUP. RED FLAG RED FLAG RED FLAG !!!

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    1 month ago

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    14 days ago

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    3 months ago

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    8 months ago

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    16 days ago

    They suck! Bait n switch tactics. No inventory at the glass done Tempe location. Wasted my time. F !

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    3 days ago

    Quick and easy. Love the streamlined process. Quick paperwork, quick pickup and quick payment.

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    3 days ago

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    21 days ago

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    1 month ago

    2nd car I sold to Carvana. Process was easy and received the amount they quoted. Completely satisfied.

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    10 months ago

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    8 months ago

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    18 days ago

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    3 days ago

    driver was great friendly and polite extremely professional clade to meet josh Carvana done exactly what they said

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    11 days ago

    one of the most seamless and efficient processes I have ever experienced. loved it!! 5 Stars for sure!

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    25 days ago

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    6 months ago

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    5 months ago

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    6 months ago

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    1 year ago

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    3 months ago

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    2 months ago

    Could not have been more pleased!! Every step of the process was done very well. Thankyou!

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    11 months ago

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    1 year ago

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    7 months ago

    Great place . Great people . Best selection of cars . Thank you ! I will be back . I like the company

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    6 months ago

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    8 months ago

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    1 year ago

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    Page 1 of 21

    Ask the Community - Carvana Tempe

    Review Highlights - Carvana Tempe

    . The trade-in values they offer are a bit higher that what dealerships would offer you and a lot higher than Carmax

    Mentioned in 18 reviews

    Read more highlights

    Valley Car Group - Sold my third car with this company! They're the best. Nick and Jordan are the dream team to ask for.

    Valley Car Group

    (60 reviews)

    WOW....Jason H treated us with so much courtesy and professionalism we were very impressed…read more Stress free and we were very comfortable with every phase of the selling process We definitely give them 5 stars plus WONDERFUL experience to offset so many bad experiences with other companies ASK for Jason H

    Bought a 2021 ford ranger lariat fx4 from them back in Feb. The salesperson messed my name up on…read moreall the paperwork and had to be told multiple times what he did wrong to get it fixed. When he corrected it, he only corrected it on the DMV paperwork, not the auto loan, warranty, gap insurance, or any other paperwork. I pointed this out to them multiple times and they didn't correct it, resulting in me having to call all those institutions and get it corrected myself. He also did not flag the lifted truck option on the warranty he sold me despite the truck being lifted. They fixed this last part for free without any cost to me, so I guess they get half a point for effort there. Now that we get past the initial paperwork part of where this purchase went wrong, let's get into the mechanical issues with the vehicle. On my test drive, I noticed a burnt rubber smell coming from the left rear of the vehicle that I now know is symptomatic of a leaking rear axle seal. The power train warning light was also on the truck. I reported both of these things to the dealer and they said they would fix it with their partnered shop. They took the truck to the shop and told me they need to replace the wiring harness to correct the power train issue error. After that, they had to send the truck to a local transmission shop for a rebuild of the transmission, and that shop told me that there was an axle seal leaking. I passed that information on to the dealership to see if they would fix that or if I would have to, and they completely blew me off. Because of weeks back and forth where the dealership told me repeatedly that they'd communicated with other parties and then I call those parties and they all state they never heard from the dealership, I decided I no longer trusted that dealer or their mechanics at all and I took the car to a ford dealership. Immediately spotted the seal issue and diagnosed that the transfer case motor wasn't engaging. Swapped the motor and then had to diag that the wiring harness was messed up. I would not recommend buying a car from overstockvehicles or their partner organization valleycargroup. The only positive of this experience was getting them to foot the bill on a transmission rebuild for a vehicle that has known transmission issues.

    Vehicle Purchasing Service

    Vehicle Purchasing Service

    (24 reviews)

    VPS Rocks! (Out-of-State Purchase)…read more I've been searching Autotrader, craigslist and Facebook marketplace for a couple months now looking for another heavy duty vehicle for my newly started business. I've never used a auto broker before and was skeptical this would go smoothly as I usually try to have friends or family check vehicles out for me but we all know how that can be. I found VPS on Yelp and after doing some research by visiting his website along with the many reviews on Google/Yelp I decided to take the plunge. I contacted Dave via text late on a Saturday and was texted back that same night. He ask for a link to the vehicle I was interested then without asking pulled the Carfax of the truck and showed that it had been in a minor accident. We discussed more and I decided I was serious and ready to make the purchase. Dave swiftly took over and made an appointment with the seller, scheduled a basic vehicle inspection that included a diagnostic check as well as 10-20 photos of the body and undercarriage including a short video of the engine idling that I specifically requested. I then proceeded to negotiate a price with the seller that we eventually locked in. I was able to send the funds directly and securely witch gave me added piece of mind. Dave met with the seller got all the paperwork taken cared of (notary, title, bill of sale, etc) as well scheduled/coordinated a new windshield replacement that the seller agreed to take care of prior to selling me the vehicle. Lastly Dave was able to clean, prepare and store the vehicle safely till we could schedule shipping to me. Dave went above and beyond my expectations! He was willing to help with whatever was needed. Reliable, friendly, vehicle knowledgeable and great communication. This was the smoothest out of state purchase I have ever done. I will definitely use vehicle purchasing service in the future. SAFE, EFFICIENT and Reasonable! Thank you very much. VPS - "Enjoy your life, I got this" Best Regards! Daniel

    I really can't say enough about Dave! My family has been working with him for all of our car…read morebuying needs for over a decade, and he is the only one we trust. Not to mention, his fee is an insane deal (and he really should be charging more for the incredible service he provides!). I was finally ready to buy my first car this month and I knew immediately that Dave would be the only one I would trust in my first car buying experience. He found me the PERFECT car well within my budget and worked with me all along the way to make sure I felt comfortable and that I was informed of all the important information. He made the entire process so easy and stress-free, and I can't think Dave enough for finding me the perfect car that I absolutely LOVE, which we signed for today! You don't need to look any further - Dave is your man! Incredible service, incredible price. Worth every penny and more!

    Carvana Tempe - car_dealers - Updated May 2026

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