I met with Sales associate and specifically spoke about the size of "tiles". I even showed the…read moretextile of my shower down stairs to compare. When I received the contract I signed it and set a installation date. I was shocked when the job was done and it was a smooth wall, looking very Institutionalized. When I reviewed the contract it did in fact say smooth. Yes, my bad for assuming our agreed discussion was the final product. The installer was polite but lacked any attention to detail and efficiency. I had to point out areas that he forgot to caulk, left the basement wide open, used the bathroom and all the toilet paper and then didn't flush! He didn't clean up and left dust and dirt everywhere. The position of the hardware is way to high and defiantly not even close to the older fixtures. I had to call to set up an appointment for Bathfitters to re-caulk an area, specifically asked not to have the same installer as I didn't want to have a disgruntled employee that I complained about coming back in my home. And of course that's exactly what they did, by sending him back. There are too many documented dates of when I've tried to reach out to them over the months. Their follow up is horrible. Just be aware that you will be leaving dozens of emails and calls. They apologize for the miscommunication and said that they would replace the wall with the textile that we agreed upon for an extra $1k. I'm pretty dissatisfied but I did sign the contract regardless of what we agreed upon when getting the quote. Get your pocket books out it's going to be expensive.

I would give ZERO stars if I could. Overall terrible experience. Josh came out to give a quote and…read morewas rude when I said my husband was at work and would have to chat with him about the quote later this evening. He specifically said "get him on the phone now and we can chat!" absolutely not.. my husband is at work and who just makes a $$$ decision during a quote appointment without discussing with their spouse? Also, when I asked about taking measurements so if we decided to move forward with everything later we could, he replied "No I won't take measurements today not until your husband is present so we can go over financing" In my experience with home renovations we get quotes and then discuss after to decide which company we would like to go with.. not get pressured in my own home to sign right away. Overall very poor sales techniques and if they just run on pushy, pressure sales I would NEVER recommend them to anyone.

Elite Construction has done a wonderful job remodeling our kitchen and great room in Liberty Lake…read more A very professional company with excellent communication during and after the project. Not only was the job completed in a timely manner (with no hidden surprises) they finished everything ahead of schedule. The work site was always immaculate and clean. I would highly recommend Elite Construction and would not hesitate to use them again in the future.

We had a good experience working with Elite Construction & Remodeling for our back yard deck…read moreproject. The owner Sergey and his crew are prompt, responsive and they did a great job from start to finish. We are very happy with the deck, which was built just in time for my mother's arrival a few days later. We would recommend Sergey and his crew for your upcoming projects.

Jason skillfully restored scuffed doors, walls and trim in our home inside and out. Prices were…read morereasonable and Jason is both professional and kind. No surprises with jobs we added and all deadlines were met! Don't hesitate to use this company!

Jason and Kevin are very professional amd have great ideas. Using them now for a bathroom remodel…read more Will use them for a kitchen remodel next.

My floors look beautiful! They were quick about responding back to me and getting it done despite a…read morebusy schedule. Great job!

I was contacted by John's wife to edit my review as it is hurting their business and given extra…read moreinformation, so I am writing a update. When I was there in April doing major repairs and remodel from all the damage a tenant did, the water damage to the wood floor under the refrigerator turned the wood black and lifted them from the floor, so since John had done the refinish job in 2013, I naturally contacted him. I liked John's work albiet he was not able to remove all the damage but did a great job nonetheless. I called him and he said he was very busy but would get out within a week to assess the damage and tell me what he could do. Then I never heard back. I left another 2 messages. By the time I did hear back I had already had to hire someone else, and presumed John was too busy or this was not a priority, which upset me since I was already a customer. Unfortunately I found out that John had injured his leg w a nail gun and went to the hospital, but that was after I wrote the review and had to pay someone else to repair the damage. His explanation was certainly understandable and I would never want to hurt someone's business if there is a reasonable explanation. However, my input here is that his wife or someone else who worked w him should have been calling his customers immediately (not wait for me to finally get him on the phone to find out what happened) to inform them that he would not be able to work for however long he needed to heal, I certainly would have understood. I have been in the hospital for serious injuries so understand how crazy that can be. But being self employed brings certain responsibilities if you want to maintain a good client base. His original work was beautiful and he did 3 coats on my floor, and gave me a good price. I was very happy with those results, so I would recommend his work.

Professional, prompt, courteous, and worth every penny. I know that I will be using this company in…read morethe future.

Great work. Great communication. I would use them again in a heartbeat. I had a large support…read morebeam for my desk replaced as it was rotting. They found more rot and got it all replaced.

Saw numerous issues with the sheeting and construction of my roof, didn't say a word, just put his…read moreroofing over it. After having major issues with the roof, took him and the contractor to court where they finally admitted what they had done. I won the suit. I would not have this guy roof my chicken coop! He lied and did shoddy work.

After a couple disappointing encounters with other roofing contractors, Perrenoud roofing was like…read morea breath of fresh air. The company's representative, Tyler, could not have been more helpful. He arrived as promised to assess the condition of the roof, take measurements and make recommendations. The estimate arrived in my inbox the next day and was a full $6,000 lower than what the first contractor proposed and lower still than the second company's estimate. Tyler's recommendation for the color of the shingles was perfect and compliments the colors of the house and Perrenoud's crew was great. Despite the fact there were 2 layers of shingles on this roof, water damage and a skylight that needed reframing, they finished the work in 2.5 days. This is a GAF roof with an exceptional warranty and will definitely outlast me. If you're looking for great service, quality and a reasonable price for a new roof, this is the company you want to call.

We couldn't be happier with our experience! From start to finish, the customer service was…read moreoutstanding--professional, friendly, and always quick to respond to our questions. The crew showed up on time every day, worked hard, and kept the site clean and organized. The quality of the work speaks for itself--our new roof looks fantastic, and we can tell they used top-notch materials. They paid attention to every detail, making sure everything was done right the first time. It's rare to find a company that combines skill, integrity, and such great communication, but they did exactly that. If you need a roofing company you can trust to deliver quality and treat you well, this is the one. Highly recommended!

Super great came out fixed a problem and everything's been fine. Very responsive and professional.read more

It was a great experience Matt the estaminet man did a fabulous job explaining everything to me and…read morenone of the cost changed when the job was done. The workers were fast and cleaned up well. total 5 star

I see a few bad reviews for this company on here and have to confess my experience was not the same…read moreand the exact opposite of what those reviewers claim. I scheduled 5 appointment estimates. Arrow Point was the only company to show up on time. Their estimate came in at the lowest. Using the same exact materials quoted by other companies. The work started on time and was finished with rapidity that I'll find impressive to my dying days. Two days to complete a tear off and re-shingle while replacing flashing, roof vents, etc. There was absolutely no evidence left behind that they'd ever been here, except for a new roof. The materials they used were top notch, especially the new flashing and roof vents. Those materials have come a long way since this roof was first installed.