I thought I had left a review before but couldn't find it -- so here it is! Design Tile is awesome…read more They're never pushy, and the front desk team is incredibly patient and always willing to pull more samples. They have a huge selection to choose from, and they even let you rent samples to take home so you can see how they fit with your vibe. Love this place! Thanks Design Tile.

Incredible company, detailed, low key, reasonable in every way they remodeled my bathroom near…read moredowntown Spokane and will be coming to Priest Lake to do a bathroom there, then back to Spokane to do my kitchen backsplash. We went to their store with ideas, got excellent design help and chose tile from them. Thank you Ed B. And your entire team. Before and after photos attached.

Daryl and his guys did an awesome job fixing mess left behind by the other hardwood refinisher we…read morehired. If you're getting a bid call hardwood connections.

We called Daryl who scoped the work over the phone with clear understandable conversation and he…read morearrived the following week to repair numerous chips, dents, even a worm hole which turned into a large depression in our birch hand-scraped multi-tone stained floor. His fill solution nicely matches the surrounding areas with a durable protective result. Daryl was professional, friendly and provide valuable tips on care and cleaning which were simple and cost friendly. Would highly recommend for those needing work on their hardwood flooring. (Dave & Julie)

I definitely hesitated when I read previous reviews about this CDA Great Floors but an SO happy I…read moredecided to check it out. The floor room has so many great displays and choices. I had the BEST customer service from Julie. I went in on a Thursday afternoon and spoke with Julie about replacing the carpet on my staircase- she gave me some excellent suggestions on design that I would not have know or thought of. I really appreciated her expertise. I went back in on Friday and placed my order. Julie informed me she would get back to me next week, when the carpet arrived at their warehouse as it was coming from another store. I called 1 week later just to get an update. Julie called me back right away and told me she could schedule the install for the next day between 8-9am. Woohoo! The installer Bill called me at approximately 815 am to let me know he was on the way. Bill was polite and professional. I told him the previous install of carpet had a flaw at the top of the stairs that really bugged me. He said he would do his best to install it so it would be less obvious. Bill did an amazing job with the installation, cleaned up everything and made the top stair look great. I was extremely happy with the experience and highly recommend you go check out the CDA Great Floors!

Same experience as others, no call back. Three different calls each time they tried to be helpful…read morepromised a call back on the first two calls. I called noting my dissatisfaction on third call. No apology just want me to explain again for third time. Once failing to service, it happens, twice failing is a pattern, three times failing is their culture of a lack of service. So looking elsewhere, service is clearly not part of their credo.

Poor post sales customer support in regards to follow-up via phone calls and email. Had asked…read moreInland Flooring (Darrell) to help resolve some issues with wood flooring by filing a claim. I was told by the manufacturer that I had to initiate this claim thru the retailer (Inland Pacific Flooring). I tried to initiate however very poor follow-up by Inland. They kept on using excuse "...Oh, its' been really crazy around here... haven't got to it yet...". I was told this twice over a period of 2 months still with no action or follow-up.

I have purchased different types of flooring and carpet from inland pacific and they stand behind…read moretheir products. they are a first class operation and very easy to work with

I had some tile and concrete work done about 5 months ago and I'm not quite satisfied. At this time…read morethey are not planning to help me out or resolve the issue.

Hired to replace backsplash. They had the most amazing attention to detail, and pride in their…read morework. I highly recommend this company.

I had my kitchen cabinets refreshed and handles installed. I couldn't be happier. They showed up…read moreon time, and did an excellent job. Professional, helpful and friendly. I highly recommend.

We had N-Hance do a rather large cabinet refacing project for us and are thrilled with the result…read more They listened to our concerns and responded with great and timely work. The quality is excellent, and the workers were friendly and professional.

The only reason I'm not giving this a one star review is because ultimately we got the products…read more It took the National Customer Care person to facilitate it. We found LVP flooring that we wanted, it was in stock. The total was approximately $4500. Our flooring installer was to pick it up. Since we lived out of town and was doing this remotely, I wanted to put it on Amex. The (snotty) local "sales" guy (J?) said I could only make a down payment with the remainder being paid *in person*. Remember, we lived across the state and this work was being done in preparation for us moving into a new home the following month. I said that wouldn't work. He AGREED, happily. When I told our flooring contractor about it, he was incredulous. 28 years in the business and he had never heard of a customer not being able to pay in full. He called the LL corporate headquarters in Virginia and I was able to pay in full. However, when the guys went to pick the materials up they were told they needed to come back later. They could *see* the order. More BS. And another intervention by Val at corporate. They were able to get the material but it had been ** dumped ** behind their truck. As I'm reading this, it's hard to believe. We will NEVER do business there again. Oh, and the day after we got the flooring, they reduced the price in their supply. The Spokane sales guy must be a relative of the owner to be allowed to get away with this terrible treatment of customers.

My story begins in October 2019 when I purchased Laminate flooring and underlayment from this…read morecompany. I had 2 other people with me as witnesses, when I spoke to an employee, stating that I am doing a job that will take up to a year to do, and, would I be able to return any unused laminate if need be. I was told yes, as long as I had the receipt. Speed up to June 2020, I drive 2 1/2 hours to the Spokane Valley store, where I purchased the flooring. Mind you, this is AFTER the virus shutdown and all the other stuff going on in this world. I show up, to return the unused boxes and underlayment. I was told that I could not return them because it was past the 90 days, and, that particular flooring was now obsolete. I explained to him what was said by his employee, and that I drove 2 1/2 hours to return it. He did not care. Now, reminding you, we were all in shut down by the 90 days. They did not care. I asked him how was I to know that the flooring I choose, we now obsolete? He said that I wouldn't have known. So why is it that I have to pay the price for that? And, why do I have to pay the price for having left overs, when I asked the employee if I could return it within a year? How can a company not stand by there employees words? I am extremely disappointed and will never shop ever, at any of these stores. I really did not like the way the flooring was made and how it clicked together. It was poorly made. But, I got what I paid for. If you ever ask for something more than the store is willing to do, if you know, put it in writing! I sure wish I had! But either way, know this store will NOT stand by whatever its employees say. I really hope this store will close down. I do not see how it could stay open with customer service like this. Especially in todays world where this are not normal. Business are closing right and left. I would expect better from this company.

Keystone carpets Eddie and Andrew just laid some laminate flooring in our kitchen and dining room…read more Looks amazing. Was done in a professional and timely manner. I feel like it was a great value as well.

For a company that preaches Courteous and Reliable service, I was none to please when nobody showed…read moreup for our appointment. They say, we are not like other companies and show up when we say. Well that certainly DID NOT OCCUR! Not only did they not show up for the scheduled appointment, but nobody even called to say they would be late. After an hour of waiting, I went to my doctor's appointment. Once I got home from the doctor's and checked my Ring, did I notice that someone finally showed up. This however was over an hour after I left a message, asking if they still were coming. Talk about first impressions!

We had the best customer service and install that I could have hoped for. JJ Pride-Olsness was very…read morehelpful in giving me an immediate quote and helping me select pad/ carpet that I would be happy with in my needed space. He was super friendly and knowledgeable. The day of my install was seamless- Vic and his crew were fast and did a great job- very friendly and I couldn't have asked for more. Highly recommend.

It's refreshing to deal with a business that really cares about their customer. Dealing with…read moreDebbie was a pleasure, she knows the products she sells and what will work best for your home...we bought Shaw vinyl brand. We where very pleased with the installation. The crew of 5 that installed our purchase knew exactly what they were doing, very professional, on time each day as promised and floors looked amazing. This crew has been together for about 20 years, that says allot about finished result. Price paid was about 12 percent less than closest estimate and we could not be happier. We can recommend Carpet Barn without any hesitation. Again.....a big thanks you to Debbie.