I am very happy with my experiences with Great Floors. Kelly Zion helped us coordinate the…read moremeasurements assessment & installer. She was very knowledgeable about the products. She answered all our questions and had great suggestions. We have cats & dogs so she thought the waterproof backed carpet would help protect the subfloor. We decided that was a great idea for the bedrooms, stairs & landings. Our previous experience, choosing laminate for the main floor, has proven to be the best decision. The only problem was the product is no longer available. This is not because of Great Floors. I wish the manufacturers would continue less expensive handsome flooring. I did compare to installers from Great Floors & a private contractor. The prices were the same. Thank you Kelly!

We had issues with our installer. It was like pulling teeth to get him to complete installing our…read moreflooring. Bill Damron started on October 2nd 2024 and finished on April 30th 2026. We still need new countertops for our kitchen and flooring for our 2 bedrooms but will not be using Great Floors because of this and will not be recommending them to others!

I experienced serious problems with a master bathroom shower tile install by Lake Forest Interior…read moreDesigns. Lake Forest examined the installation, advised they would take care of it. They removed all of the tile, replaced it with new tile and rebuilt the entire shower. I was really impressed with Lake Forest Interior Designs. They definitely stand up by their work and reputation! -Thanks, Hannah and Stephen for your hard work! Cliff Pratt

Erin was a blessing and helped us every step of the way to designing the interior of our home. She…read morewent above and beyond to address our preferences and we couldn't be happier.

Our experience with Northwest Tile & Floors was a pleasure and seamless. Renee is truly a gem! She…read morepatiently guided us through the challenges of choosing our tile and flooring. She is a dream to work with and has excellent taste. Debra coordinated our subcontractors smoothly. They both were amazing when it came to dealing with the challenges of the design of our home. I highly recommend them, they make remodeling your home easy peasy!

Good selection, but more importantly, wonderful and friendly staff. I came in with a rush request…read morefor a single box of tile and they were able to have it for me within just a couple of days. For a small order and repair which probably wasn't worth their time they bent over backwards to take care of me and that is much appreciated. Definitely check them out. The showroom is beautiful too.

My floors look beautiful! They were quick about responding back to me and getting it done despite a…read morebusy schedule. Great job!

I was contacted by John's wife to edit my review as it is hurting their business and given extra…read moreinformation, so I am writing a update. When I was there in April doing major repairs and remodel from all the damage a tenant did, the water damage to the wood floor under the refrigerator turned the wood black and lifted them from the floor, so since John had done the refinish job in 2013, I naturally contacted him. I liked John's work albiet he was not able to remove all the damage but did a great job nonetheless. I called him and he said he was very busy but would get out within a week to assess the damage and tell me what he could do. Then I never heard back. I left another 2 messages. By the time I did hear back I had already had to hire someone else, and presumed John was too busy or this was not a priority, which upset me since I was already a customer. Unfortunately I found out that John had injured his leg w a nail gun and went to the hospital, but that was after I wrote the review and had to pay someone else to repair the damage. His explanation was certainly understandable and I would never want to hurt someone's business if there is a reasonable explanation. However, my input here is that his wife or someone else who worked w him should have been calling his customers immediately (not wait for me to finally get him on the phone to find out what happened) to inform them that he would not be able to work for however long he needed to heal, I certainly would have understood. I have been in the hospital for serious injuries so understand how crazy that can be. But being self employed brings certain responsibilities if you want to maintain a good client base. His original work was beautiful and he did 3 coats on my floor, and gave me a good price. I was very happy with those results, so I would recommend his work.

Working with Jason from Morning Star Flooring was a breeze! He returned my call promptly, went over…read moremy project with me in detail and started within 2 weeks. The carpet installation took 2 days and looked awesome when he finished. He was pleasant, courteous and on time throughout. He also charged a very fair price given the quality of his work. One of the best contractors I've worked with overall, since starting house construction 4 years ago.

From the owner: Jason Tomes has over 20 years of experience installing custom flooring for clients in Washington…read moreand Idaho. Jason has been married to wife Sally for 22 years, and together have four children. His love for family translates in his work, helping other families feel more at home with the flooring they love. He is a devout Christian man and carries his values with him as he works. Prior to flooring, Jason served in the Military. If he's not on the job, he's most likely working on the family farm, hunting, or woodworking. Services include, hardwood, vinyl, LVP flooring, carpet, installation, repairs, and removals. Call today for an estimate!

Matthew Winegarden is great. Worked really hard for us and followed through consistently…read more Showroom was huge and well organized. This made the shopping a lot easier. On our first trip here, there was a person there named Megan(?) that "helped" us. She was rude, impatient and we almost didn't come back because of her. But there was several tiles we loved here so we came back and got Matthew the second time. He saved the day and totally changed our experience. Thanks Matt!!!

Hidden gem! I went in to look at countertops and was greeted immediately by Andrea. She took me…read morestraight to the samples and also emailed me places that have entire slabs so I can look at ones that go with what I have in mind to see if it's truly what I want. This place has everything one might need to do a remodel... floors blinds countertops and friendly helpful staff

Gary and the collective Fairway Floor team have done two quality jobs on my home. Vinyl flooring to…read morereplace wood flooring, and a shower re-model. Both of these projects were completed in the last year. Both experiences were positive due to their attention to detail and overall customer satisfaction. Both projects were completed on-time and on-budget. Their installation teams on both projects were always mindful of the impact on the homeowner and went out of their way to make it easier for us to deal with these types of projects. I highly recommend Gary and the team at Fairway Floor for quality and value.

I began writing what became a lengthy review. Too lengthy. Since "they" say a picture is worth a…read morethousand words, here are pictures to illustrate something you wouldn't believe a written description of anyway. Short version: 5 stars for LVP installation. I'm very happy with both the product and the installation. Negative 5 stars for tile installation. That averages out to 0, but I'll be generous and go with 1 star overall.

I never thought I'd write a review like this. Last year we…read morehad 3 flooring projects that we went through Panhandle Carpet One. We purchased two different flooring materials and used two of their contractors to lay the floors. The first project was finished. A couple of months later we let Paul, our salesman at Panhandle, know that the flooring was separating at some of the seams. The contractor had to come back two times to repair it. It appears that issue is fixed. The second project, different contractor and different flooring, appeared to be ok. The third project, same flooring and same contractor as the second project appears to be doing well. Early this year we noticed a couple of floor seams in the second project were separating. My husband called the contractor, but never heard back from him. A month or so later he called Paul at Panhandle to let him know there was an issue with the flooring. No reply. We went into the store and left a message as Paul wasn't there. Still no reply. We went in again a little over a month ago and spoke to Paul again about the issue. He said the contractor was busy on a job, and then was going on vacation. He would let the contractor know about the issue. As of today, we haven't heard anything. It would probably take a qualified, skilled person with the right tools as short time to fix the flooring. I guess we will attempt to fix the floor ourselves. I guess once the job is done and out of mind they don't seem to care a lot about continued customer relations and fixing an issue.

UPDATE TO MY REVIEW OF JULY 20, 2026. After posting this review on the companies facebook page and…read morehere, we were contacted. The floor was repaired today, so I raised their star rating.

I really needed a last minute carpet cleaning for a rental I just left and they were there the next…read moreday bright and early. Carpets looked amazing. As well as an amazing price for stair and three bedrooms! End result was perfect, looked like brand new carpet. 100% would recommend

Stephen and his crew did a great job. The were friendly and professional. I would def recommend!read more

The place is a dump. The owner represents the company ethics well as you will learn fast if you get…read morethe pleasure. Tim Stockton. They are the last place you should be looking for a job well done..... period, and at a reasonable price at that in my opinion. Go anywhere else and the results will be better in my opinion.

Horrible customer service. They went to instal our carpets and said the heater wasn't working so…read morethey couldn't install the carpet. I had to pay $200 to have an electrician come out to look at the heater. (We live out of state). They electrician said the reason the heat wouldn't come on is because the installers put the carpet over the heating vent!!! I nicely asked if they would reimburse us the $200 since this was their error. They said NO! We will not be using this company ever again.