Keystone carpets Eddie and Andrew just laid some laminate flooring in our kitchen and dining room…read more Looks amazing. Was done in a professional and timely manner. I feel like it was a great value as well.

For a company that preaches Courteous and Reliable service, I was none to please when nobody showed…read moreup for our appointment. They say, we are not like other companies and show up when we say. Well that certainly DID NOT OCCUR! Not only did they not show up for the scheduled appointment, but nobody even called to say they would be late. After an hour of waiting, I went to my doctor's appointment. Once I got home from the doctor's and checked my Ring, did I notice that someone finally showed up. This however was over an hour after I left a message, asking if they still were coming. Talk about first impressions!

We had the best customer service and install that I could have hoped for. JJ Pride-Olsness was very…read morehelpful in giving me an immediate quote and helping me select pad/ carpet that I would be happy with in my needed space. He was super friendly and knowledgeable. The day of my install was seamless- Vic and his crew were fast and did a great job- very friendly and I couldn't have asked for more. Highly recommend.

It's refreshing to deal with a business that really cares about their customer. Dealing with…read moreDebbie was a pleasure, she knows the products she sells and what will work best for your home...we bought Shaw vinyl brand. We where very pleased with the installation. The crew of 5 that installed our purchase knew exactly what they were doing, very professional, on time each day as promised and floors looked amazing. This crew has been together for about 20 years, that says allot about finished result. Price paid was about 12 percent less than closest estimate and we could not be happier. We can recommend Carpet Barn without any hesitation. Again.....a big thanks you to Debbie.

Hidden gem! I went in to look at countertops and was greeted immediately by Andrea. She took me…read morestraight to the samples and also emailed me places that have entire slabs so I can look at ones that go with what I have in mind to see if it's truly what I want. This place has everything one might need to do a remodel... floors blinds countertops and friendly helpful staff

As client and installer is a great place to deal with, highly recommended. great selection of…read morematerials.

Dave Peck was extremely helpful with our carpet needs and making recommendations to best suit our…read morepets and small children. We decided to make leftover carpet remnants into area rugs; he made this happen in less than 1 week and was underbudget I highly recommend him for any carpet/flooring needs.

We had our floors installed a few years ago. 1-measurements…read moreseemed off by quite a bit so had them re-measure which reduced the estimate quite a bit. Still ended up with more left over than I feel should have been. 2- installer didn't have the proper tools to do the job. Took way longer than he said it would take, probably due to lack of proper tools. Left his mess from all of his cuts when he was finally done. 3-not their fault, but the core-tech lvp sucks. You can see footprints instantly, dry feet leave marks, paw prints leave marks, can use any cleaner or it will look horrible. Scratches fairly easily too which it's marketed as good for pets and kids so that sucks. 4-went back trying to get our measurements so we could plan out replacing them and were a manager had to get them for us and they would call us. Never called. Called and reminded them, never called. The gal wasn't helpful or very kind. Do not recommend them or coretech lvp.

Poor post sales customer support in regards to follow-up via phone calls and email. Had asked…read moreInland Flooring (Darrell) to help resolve some issues with wood flooring by filing a claim. I was told by the manufacturer that I had to initiate this claim thru the retailer (Inland Pacific Flooring). I tried to initiate however very poor follow-up by Inland. They kept on using excuse "...Oh, its' been really crazy around here... haven't got to it yet...". I was told this twice over a period of 2 months still with no action or follow-up.

I have purchased different types of flooring and carpet from inland pacific and they stand behind…read moretheir products. they are a first class operation and very easy to work with

Hardwood floor installation ran into a few issues with a stair runner which left a gap when the…read morecarpet was removed. Brothers went above and beyond fix the problem coming out on a Saturday and one other day to resolve the issue after the flooring was installed. They were able to find a discontinue piece of trim to finish the project. Andrew as responsive and really helped solve a problem which was unforeseen by everyone until the carpeting was removed. In addition, the team finished ahead of schedule and the flooring looks great! There is always something problematic which comes up with home projects, and it was great that Brothers was able to make everything right without a hassle. If you need flooring, I would strongly recommend contacting Andrew for an estimate.

June 2024 Brother's in Post Falls sold us a USA made excellent carpet & a pad for our whole home…read more Plus transfer strips matching. Very courteous, professional service & completed in 1&12 days!!!

Order rug in be installed, showed on time, professional and did a great job. Very pleased with rug…read moreand installation.

I called to get an estimate on carpeting my house. The women I spoke with was Susan. She hung up…read morethe phone on me. I thought we some how got disconnected. When I called back she hung up on me a second time.

Had carpet installed with United through Costco program. The estimators tried to change my mind on…read morewhat I wanted done with carpet vs existing flooring. The carpet provided wasn't as firm as the sample shown. After the carpet order was placed, we decided to keep one room with existing flooring and the company wouldn't credit or refund the carpet that was no longer needed. Installers were good but didn't show much consideration during the install (banged a doorknob into the wall that left a dent). We had to request them to add the transition strips where needed which they reluctantly did. Overall, not very pleased with the service.

We are more than pleased with the flooring and installation from United Floor Covering. The…read moreinstallation crew were very detailed, professional and worked above and beyond to prep our floors for the best results. Working with Theresa was a seamless process. She always responded to emails or calls the same day. We will recommend UFC to anyone looking for new flooring. Traci Shauvin