We had the best customer service and install that I could have hoped for. JJ Pride-Olsness was very…read morehelpful in giving me an immediate quote and helping me select pad/ carpet that I would be happy with in my needed space. He was super friendly and knowledgeable. The day of my install was seamless- Vic and his crew were fast and did a great job- very friendly and I couldn't have asked for more. Highly recommend.

It's refreshing to deal with a business that really cares about their customer. Dealing with…read moreDebbie was a pleasure, she knows the products she sells and what will work best for your home...we bought Shaw vinyl brand. We where very pleased with the installation. The crew of 5 that installed our purchase knew exactly what they were doing, very professional, on time each day as promised and floors looked amazing. This crew has been together for about 20 years, that says allot about finished result. Price paid was about 12 percent less than closest estimate and we could not be happier. We can recommend Carpet Barn without any hesitation. Again.....a big thanks you to Debbie.

I was happy to find a rug cleaner that would put my rug through the wringer, so to speak aka…read morecompletely submerse it under water, so my ancient rug would get a deep cleaning, because it was so very old & dirty; yet, had sentimental value I had told them I couldn't part with, nor wanted to go to Lowe's or Home Depot & buy a newer, cheaper rug than it would cost me to have mine cleaned & deoderized & add a new fringe. Because it turned out great & I couldn't be happier. And it's looks brand-new & feels good, too. So, yes I will definitely have the RugSpa people do my rugs again. And the customer service was top-notch too, which made me feel good, at the time, because this rug belonged to a recently departed dear friend & now I'm not so terribly sad anymore. Since, I got to save a memento, which is now mine to enjoy for years to come. See you again & thanks a lot! Jack Rabbit

They did a nice job of cleaning several of my rugs but the SPAM email is out of control.read more

Hidden gem! I went in to look at countertops and was greeted immediately by Andrea. She took me…read morestraight to the samples and also emailed me places that have entire slabs so I can look at ones that go with what I have in mind to see if it's truly what I want. This place has everything one might need to do a remodel... floors blinds countertops and friendly helpful staff

As client and installer is a great place to deal with, highly recommended. great selection of…read morematerials.

Highly recommend! I purchased the Arroyo couch and loveseat from them. I'm absolutely in love…read more Service was amazing from purchasing, delivery, and overall customer service. The delivery men went above and beyond to help me situate my furniture. Drew is always so pleasant to talk to and coordinate with!

This place is amazing and has beautiful furniture at a very reasonable price! The service is…read morefantastic and they really work to help you find exactly what you need!

I was looking for a couch and wasn't sure what I wanted. Tobias was so patient with my mom and I as…read morewe looked at everything. You could tell he genuinely cared that we found something that was going to work best for us. We will be back! Thank you for making us feel welcome!

Jennifer Gerstner interior designer…read more We were very fortunate to have Jennifer help us with specific requirements and deadlines for the purchase of a central piece of furniture. Jennifer was able to move mountains to speed up our deliver to Coeur DAlene as we would had a narrow delivery window. Her expertise and professionalism was deeply appreciated and all future purchases will be through Jennifer.

Ordered a dining table table from Pottery Barn and the paint started to chip and peel from the top…read moreof the table and the sides after one year. Definitely not the quality you expect to receive when you spend $1,000 on a 4 person table. Customer service was disappointing to say the least, not reaching out with follow up after I submitted the complaint to their customer service team, regardless of providing both my email and phone number. Instead I had to call back to follow up on the issue and was told Pottery Barn simply suggested reaching out to furnituremedic.com to repair the paint. Needless to say, I will no longer be purchasing from Pottery Barn.

I ordered a pillow through PayPal and got an confirmation email for one amount and an hour later…read moregot an email from PayPal that PB changed the amount. I filed a claim through PayPal and they told the me that PB can increase the amount by up to 115% AFTER YOU PURCHASE IT. BEWARE OF THE SCAM!!!

For a company that preaches Courteous and Reliable service, I was none to please when nobody showed…read moreup for our appointment. They say, we are not like other companies and show up when we say. Well that certainly DID NOT OCCUR! Not only did they not show up for the scheduled appointment, but nobody even called to say they would be late. After an hour of waiting, I went to my doctor's appointment. Once I got home from the doctor's and checked my Ring, did I notice that someone finally showed up. This however was over an hour after I left a message, asking if they still were coming. Talk about first impressions!

Keystone carpets Eddie and Andrew just laid some laminate flooring in our kitchen and dining room…read more Looks amazing. Was done in a professional and timely manner. I feel like it was a great value as well.

I stopped by Dania recently to scope out their couches, ottomans, outdoor furniture, etc. After…read morethis long winter I am sick of looking at my furniture! After browsing through I have to say that this is an underrated store in Spokane. Great prices on very cool pieces! People- do not- I repeat do-not drive all the way to Seattle for Ikea nonsense. Dania will get you the modern stuff, you won't have to put it together, and its really affordable (and you can avoid the stress of cramming things into your car for the drive home). The only thing is Dania doesn't have meatballs...so there is a drawback. For apartment dwellers or smaller home folks they have the modern, smaller scale pieces but also huge sectionals for your epic lake cabin people. I have to think this furniture would also work in traditional homes as well.

I have probably spent tens of thousands of dollars at the Spokane Dania store for my offices for my…read morehomes. Just last week they were to deliver a couch, a chair and a desk for me in Coeur d'Alene Idaho. That was Wednesday. We're now on Friday and they still don't know when they can get the desk to me. It didn't make it on the truck. They literally say it could be a week or more..