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    Brothers Flooring

    3.3 (21 reviews)
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    Services - Brothers Flooring

    Carpet installation

    Floor installation

    Floor repair

    2 More Services

    Floor restoration

    Tile installation or replacement

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    Bambi J.

    Brothers Flooring was hired to install a hardwood floor in our apartment building. We wanted to start making improvements whenever there was a vacancy. It was decided that hardwood floors would be amazing!! The apartment is about 400sf and we went with a pre-sealed product. Come to find out, Brothers doesn't fill in any gaps between boards and believe me, there are many!! We called and asked if we would need to paint a sealer over them so they could seal the cracks and only told us it would void the warranty. So, here we are with an UNFINISHED floor and I have spent the last 3 days with a caulking gun filling in gaps with a colored caulking, getting carpal tunnel from squeezing sponges, enflaming my hip bursitis, getting stained from the caulk and I'm still not done!! And then what's really irritating is finding that on some boards a brad gun was used; so I have to fill in those holes as well. Then, after we moved the smaller refrigerator into the kitchen, we found out this floor needs a little blue pill to be considered a "hard"wood. This crap dents super easy which is devastating in a rental. Needless to say, Brothers Flooring will NOT be used for anymore of our apartments. We paid over $6,000 for an unfinished soft floor. What a joke.

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    10 years ago

    A great company to work with. Fantastic quality products and ethical people. Highly recommended.

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    12 years ago

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    Ask the Community - Brothers Flooring

    Review Highlights - Brothers Flooring

    I recently used Brothers Flooring to install some engineered hardwood that I purchased at Lumber Liquidators.

    Mentioned in 4 reviews

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    Ugly Duck

    Ugly Duck

    (37 reviews)

    Know what you want, be patient and show some respect, and you will leave a satisfied customer…read more Don't get you feelings hurt if they don't remember you from on time to the next. These guys see dozens of people a day, and most are wearing a mask. I purchased an entry door for my home. I brought in my existing door to transfer the measurements. All holes were drilled correctly to the right size, the hinge areas were routered out, the door was sanded, cleaned, and stain ready when I picked it up. The craftsmanship in the door shop is excellent, and my customer service experience was great. Ask for Quentin Black, and he will take good care of you. Thanks Ugly Duck! Jim M. Spokane Valley

    Going to Ugly Duck seemed like a good way to save some money on our huge project - remodeling;…read morevirtually gutting the entire home. We ordered 16 interior doors and one exterior door. First, I never received a printed out invoice. I have looked in all my files and don't know how I missed asking for one except that I was busy coordinating work and scheduling contractors so didn't follow-up. Second, the interior door jams were not paint ready like we had asked for but since I could not find the invoice to double check what they had written down and was busy with other things, I let it go. I decided it wasn't as big-a-deal. Lastly and the reason for this review is the oversized exterior door with glass panels that we purchased for over $1000 (by memory because again - NO INVOICE with the price). We had it stained and installed. Right away it didn't seem to fit right but since we had already spent the time/money, we tried to make it fit. It just got worse with time. I had three different contractors come out to try to fix it when finally someone put a level on the door itself and said that the door is not level or warped and suggested I call Ugly Duck. He also told me that his company don't even buy from Ugly Duck anymore because of quality issues. Since we paid so much for the door, it shouldn't be failing after 2.5-3 years. I called and was called back and told that they wouldn't stand behind it because there is a One Year Warranty - again - no paperwork with our purchase. I was asked if I wanted to buy another door!?!?!?!?!?!? Are you kidding me? $1200 into a stained/installed door that shouldn't fail in 3 years and I am asked if I want to purchase another door? Yeah right. I will be buying another door - from someone else.

    Brothers Flooring - flooring - Updated May 2026

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