I thought I had left a review before but couldn't find it -- so here it is! Design Tile is awesome…read more They're never pushy, and the front desk team is incredibly patient and always willing to pull more samples. They have a huge selection to choose from, and they even let you rent samples to take home so you can see how they fit with your vibe. Love this place! Thanks Design Tile.

Incredible company, detailed, low key, reasonable in every way they remodeled my bathroom near…read moredowntown Spokane and will be coming to Priest Lake to do a bathroom there, then back to Spokane to do my kitchen backsplash. We went to their store with ideas, got excellent design help and chose tile from them. Thank you Ed B. And your entire team. Before and after photos attached.

Gabriel did an excellent job removing the tile that a previous tile company messed up. He then…read morerepaired the walls and reinstalled more tile. The tile I chose was a mosaic so it was a little tricky but he made it look perfect. He is fast, efficient, was on time, and had great communication skills throughout the project. I highly recommend Gabriel at High Country Tile for all you small and large projects. You won't be disappointed. He's great!

Great Service, Excellent installers. Great Products, we are extremely satisfied with our choice of…read moreproduct and installation.

If I could give a zero star, I would. We entered into a Remodeling Agreement on June 8, 2026, which…read morewas signed at our property. We never visited the company's store location, as the Jamie, the owner, agreed to travel to our property to discuss the project and execute the agreement. After deciding to cancel the project, we submitted our cancellation request 21 days later, and the company acknowledged receipt of our cancellation dated June 25, 2026. Since that time, we have repeatedly requested updates regarding our refund and the status of our cancellation. Despite our continued efforts to communicate, we have not received a clear timeline or meaningful updates. The ongoing delays and lack of communication have been extremely frustrating and have caused unnecessary emotional stress. Jaime still has still to date not provided any documentation showing that a door or any other materials were purchased on our behalf, despite our many requests. We are deeply disappointed by the company's lack of communication, failure to complete any work, and poor customer service. I would steer clear from anyone wanting to do business with Jaime and his, so called business. Lastly, he will dispute that there is a policy in his agreement and indeed there is none. Here is how the agreement outlines: No provision stating that refunds take 60-90 days. In particular: Page 1 covers: Scope of Work Time/Substantial Completion Payments Change Orders Delays Punch List Warranty There is no refund timeline in these sections. Page 2 covers: Warranty details Dispute resolution (mediation/arbitration) Risk of Loss Assignment Page 3 is the Washington State contractor disclosure statement. It discusses: Contractor registration Bond information Liens Lien releases It also does not mention any refund policy or refund processing timeframe. One thing to check

We've used Brothers twice, and each time they have done excellent work. Both projects were…read morereplacing carpet with laminate. The floors look amazing, and the work was quick and efficient. The office staff, especially Meghan and Lisa were very helpful.

Hardwood floor installation ran into a few issues with a stair runner which left a gap when the…read morecarpet was removed. Brothers went above and beyond fix the problem coming out on a Saturday and one other day to resolve the issue after the flooring was installed. They were able to find a discontinue piece of trim to finish the project. Andrew as responsive and really helped solve a problem which was unforeseen by everyone until the carpeting was removed. In addition, the team finished ahead of schedule and the flooring looks great! There is always something problematic which comes up with home projects, and it was great that Brothers was able to make everything right without a hassle. If you need flooring, I would strongly recommend contacting Andrew for an estimate.

I had some tile and concrete work done about 5 months ago and I'm not quite satisfied. At this time…read morethey are not planning to help me out or resolve the issue.

Hired to replace backsplash. They had the most amazing attention to detail, and pride in their…read morework. I highly recommend this company.

I needed to have a couple ceiling fans installed and called R.J. Works. Rob came on time,fairly…read morepriced the job and did the work efficiently. He is friendly and considerate as well. Planning on using him for all my home maintenance.

Detail oriented, up front pricing. Always on time. He senior proofed my parents home by adding grab…read morebars and new bathroom cabinetry. Pleasure to work with. We asked him to come back to install flooring after his first project with us! Couldn't be happier with the results.

Order rug in be installed, showed on time, professional and did a great job. Very pleased with rug…read moreand installation.

I called to get an estimate on carpeting my house. The women I spoke with was Susan. She hung up…read morethe phone on me. I thought we some how got disconnected. When I called back she hung up on me a second time.

Art and his team completely remodeled two of bathrooms, including installation of new shower, new…read moresink, new wall tile, and new flooring. They were very focused on doing quality work, finishing on time and providing expert tile work at a very reasonable price.

Fabulous work! I had purchased a rough quartz slab off FBM and needed to find someone to cut it,…read morepolish it and install it. Plus I wanted him to remove my counter top but KEEP the old backsplash, which I thought was quaint. I am so glad that i found Art! Art is friendly and responsive. You can tell he is a lovely person. Although i was on his schedule 6 weeks out, i had an emergency as we needed to sell our house quickly. Art made it happen. He saved my backsplash, did a fabulous job cutting and polishing the quartz. It looks and feels amazing. And he installed everything for a very reasonable and affordable price. I recommend him!

Excellent work and quick response. Difficult to find someone experienced with laminate surfaces…read more Replaced damaged laminate and the desk looks like new again. Gerald was very professional, pleasant and went above and beyond to get the work done quickly. Highly recommend

We hired Gerald from Tramco to install cabinets in our basement kitchen. It was a great experience…read moreall around. The install quality was excellent. Gerald was very professional and easy to work with. He fit us into his schedule and the project was completed smoothly and affordably. I would definitely recommend their services based on this experience.

After working with general contractor Mason Carroll continuously for the last 6 months I have…read moreconcluded that he represents excellence and integrity in every aspect of job performance. I recommend him with enthusiasm and confidence. In spite of wintry weather, he has now concluded four home improvement projects which have included diverse taskings: construction of a 100 foot concrete retaining wall to include stabilization of a fence threatened by slope erosion, removal of concrete dog run and cracked concrete sidewalk, replacement and sealing of that concrete sidewalk, cleaning, repair and sealing/finishing a decorative stone porch, detection of origin of rainwater entry into the home with correction of the leakage fault, establishment of a roof/gutter water runoff drain field, surface grading and gravelling of a parking area, repair of a fractured roof truss, external door replacement, garage storage shelf installation, installation/wiring of internal and external lighting fixtures, installation of stairstep grab bars. These jobs were performed not just satisfactorily, but well beyond my expectations. I will engage him for other repairs as funds allow. I find Mr. Carroll to be a prompt and able communicator by text and phone, a good judge of whether a contemplated project could go forward, a good planner who generates conceptual drawings for load considerations, a highly detailed job estimator and calculator of volume, slope and grade, a standard good-practice contract writer, a facile and skilled workman over a broad scope of demand, a possessor/operator of required machinery and laser levelers, an engineer-artisan with a good eye for a finished appearance, a person responsible to correct inadvertent collateral damage, and a workman who is highly ordered and remarkably fastidious in cleanup. His invoices are detailed and consistent with the initial contract. I think that his pay/compensation rates for labor performed and materials utilized are fair. He is licensed and bonded. I know by now that Mr. Carroll is an honest, fair, responsible, kind, well-trained and thoughtful man with high moral standards. He represents American ideals at their finest and walks the talk. His additional helpers are also people warranting trust. He has worked very hard in my behalf, and I believe that he does the same for everybody else.

I called numerous companies to come out and give an estimate for my future sidewalk and driveway I…read morewas really impressed with how knowledgeable and quick Structural concepts was to get out here give me an estimate the gentleman was very helpful