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    Morris Clark Siding & Roofing

    4.1 (9 reviews)
    Closed 7:30 am - 4:30 pm

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    Northwest Window & Door

    Northwest Window & Door

    (13 reviews)

    These folks just aren't trustworthy in my opinion. We ordered two banks of expensive Marvin windows…read moreback in February 2026 to replace some contractor-grade windows in our 2005 spec-home in North Spokane. We intend to start replacing a bank of windows every six months or a year. NW Window came out to measure and then we ordered the windows. It took five months to get them - which is fine, as I understand that they're custom built, and that takes time - and then NW Window tried to install them. The installers were great, but they quickly noticed that the upstairs windows were fine, but the legacy trim could not be reused with the downstairs bank of windows. The person who had measured the windows back in February did not catch that there was a difference in trim depth between the upstairs and the downstairs. The next thing I received from NW Window was a quote for an additional almost $2K (plus even more for staining) to rebuild the window trim. This was on top of a sale of windows that was almost $24K. I get that no one is perfect, but you need to own your mistakes. NW Window, on the other hand, simply blamed the original contractor of our home for having inconsistent trim depth and is trying to shift the cost of their mistake to me. I will definitely look for a different window supplier in the future and will note to the window manufacturer, Marvin, that it should look for a more conscientious reseller in the Spokane, Washington area. Please note the ragged, more-than-3/8" gap in the trim on the picture below. It's sort of amusing that NW Window includes the following on the bottom of its invoices: "The bitterness of POOR QUALITY and LACK OF SERVICE is remembered long after the sweetness of a LOW PRICE is forgotten. Thank you for your business." They should read their own documents, as this was definitely an example of very POOR QUALITY and LACK OF SERVICE.

    Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

    Greystone Home Solutions - New W metal in valley

    Greystone Home Solutions

    (3 reviews)

    We had multiple metal valleys on a steep "artisan" roof fail. They were installed incorrectly…read moreduring our home build, but we didn't realize the problem. Andre, on recommendation from a real state friend of mine, came by at the last minute (after we had a leak!) and in cold, unfavorable weather, to make an assessment and a plan. His estimate was reasonable. He knows his business! He stuck to the plan and the estimate and was able to very carefully and expeditiously replace the metal valleys with the proper materials and technique, while keeping me closely informed throughout the entire project with pictures from the job. He communicated very well and always had excellent explanations. We initially had other roofing companies come out to take a look at the job, and they really were pushing for us to accept that we would need a new roof because they didn't want to be responsible for doing a repair. This was their recommendation, even though the rest of the roof looked absolutely in great shape. Andre was much more reasonable and confident in his ability to do the repair successfully, which he was able to do. We have not had any leaks since then and the roof looks very good. All in all, I highly recommend Andre and his company. It's comforting to deal with a contractor or roofer who you believe is not only intelligent and competent, but also trustworthy.

    Andre and his team worked hard all day to finish an egress window installation project that was…read moreabandoned by different contractor I had previously hired. I had a large hole in my house and winter was on its way. Thankfully I got in touch with Andre and he gave me a competitive quote and a quick service date. I was impressed with his knowledge, neatness of work, recommendations, and the finished product. You can definitely rely on these guys to get the job done! I would recommend Greystone Home Solutions to anyone who is considering a construction or remodel project.

    Morris Clark Siding & Roofing - roofing - Updated September 2026

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