Soft touch moving made our move easy. Jose and Scott showed up on time, they called ahead and…read morestated the time they would arrive.They moved everything with care, you can tell they didn't rush just to move items but did it with love like it was their own items. We will definitely use SoftTouch again.

I am writing as a repeat customer to express my strong dissatisfaction with Soft Touch Moving and…read moreto document a pattern of poor service, unexpected fees, and unprofessional behavior. Previous Moves: My first two moves with your company cost between $250 and $350 each. The most recent quoted move was significantly higher at a flat $500, with an additional $180 charged in 30-minute increments (rounded up) for any time over the agreed period via the Groupon deal. During the most recent interaction, I was charged unexpected extra fees. When I questioned them, the representative hung up on me. I called back to request assistance in recovering funds through Groupon. The representative again stated that Groupon is a third party and not their problem, then hung up on me a second time. Email from Lisa (for reference): "Thank you for sending this over. We have 6/12 arrival 630-7am. For the Groupon we will need the Groupon redemption code and I can send over our contract and payment link for the trip fee $100 + $40 mileage fee and $90 moving supplies that are required to properly protect and handle your belongings (stretch wrap, mattress bags and tape). On the day of service any additional hours are $180 prorated in 30 minute increments rounded up. Please let me know if you have any questions Thank you Lisa" You may verify yourself whether these additional charges are clearly disclosed in the original Groupon description. Edit after laughable response from owner: I have receipts from th bank showing I received a full refund. No need to lie. Service Issues: * First Move: The crew initially performed a walkthrough and appeared professional. However, after the move was completed, they had forgotten one of my televisions. Despite pointing it out, they offered no solution and simply left. I was forced to arrange separate transportation for the large TV myself. While the crew was polite, the lack of accountability after a walkthrough was unacceptable. * Second Move (No-Show): The movers failed to show up entirely. I filed a dispute with my credit card, which resulted in a full refund. Credit Card Refund Confirmation: "We are writing to inform you that a refund has been initiated in connection with your recent transaction with Soft Touch Moving. After reviewing your dispute and the details provided, we have processed a reversal of the applicable charge. The credited amount will be returned to your account ending in **** within 3-5 business days, depending on your financial institution's posting times. No further action is required from you at this time. If you do not see the refund reflected after the stated timeframe, please contact us so we can assist you further. We appreciate your patience while we completed our review." In summary, I would strongly advise others not to waste their time or money with Soft Touch Moving. The combination of surprise fees, poor communication, unprofessional hang-ups, forgotten items, and no-shows demonstrates a clear lack of reliability and customer service.

The movers were quick and professional in getting my stuff shifted to the new place. For reference,…read moreI'm a single dude with furniture for a 1br apartment. I was moving from the second floor to another second floor 10 miles away. The two movers (Lamar and another dude who's name I can't remember) managed to get all of my stuff in the new place (including bed disassembly/assembly) within 3 hours. My only advice would be to stock up on shrinkwrap next time! Thankfully there was just enough for this move.

I've used this moving company about 7 times and John is by far the best moving company owner I've…read moreever met. He very professional, always on time, there at every move personally, and the most cost savings I've ever experienced each time!! I've recommend John to several friends and they all had fantastic moving experiences with Rising Phoenix Movers.

Moved from 2nd fl to a 1st fl apartment in the same complex. The $89 and change an hour is a bait…read moretactic. I asked for an itimized receipt, never received it. Your original information from the company disappears as soon as that truck departs. I mean the list of what you checked off for packing including the furniture, totes and boxes! Arrival at 9:15 am; finished at 2:30 pm. I don't know if they gave me credit for my $89 down payment but my total was $889!!!! I am still awaiting my itemized receipt!! Oh, the 2 guys who moved me were GREAT! The cost SUCKED BIG TIME and the SCAM begins as soon as the owner says hello on the phone!!! Sharon W.

I recently moved and booked with New Age Movers to support a small business…read more First, when you book a moving company with prices as high as these you expect a nice clean truck to show up. I was completely appalled at the truck that showed up and my movers not being in a specific uniform. I think the prices should be lowered for quality. Second, while I was nervous the truck would breakdown en route to the new house, I will say the two gentlemen that did the moving were great. Jajuan and (cant remember the other guy) both did a great job and you can tell they took the work seriously. They ensured everything was in place and put the pieces together that had to be taken apart for the move. With the high prices, please fix the truck up but keep the staff they are the only reason I would book again!

I do not yelp review often, but had a great experience with COR and wanted to give them the…read morerecognition they deserve! Dan was thorough and caring, and followed up with me after the move. The movers themselves were personable, fast and efficient. Highly recommend them! Thank you guys for making this the easiest move ever :)

Repeat customer experience: This is my second time using Cor…read moremovers. The first time I was left extremely impressed and overwhelmingly happy, this is the exact reason I chose Cor to help my moving needs again. My second move ended up being a complete opposite experience and moving nightmare. First off I booked with Dan a month ahead of my move and the date and time was confirmed from 8-9am on Friday. The week of my move Dan called and moved my time to a mid afternoon timeslot which caused major backlog to my day and appointments I had organized/scheduled. Next, the two man team showed up and immediately were surprised that the job was not a 1 bedroom quick move job. I very clearly described my needs to be a 2 bedroom apartment(1st floor, no stairs) move into a single story home I recently purchased. I also had a 5x5 storage unit that I needed to get moved over and was part of the original job and quote. So in recap I had a 2 bedroom first floor apartment and single story 5x5 storage unit 5 minutes away needing to be moved. The movers once again we're surprised and frustrated to show up to a 2 bedroom job after being told by their boss Dan that the job was a quick 1 bed and storage unit move. I know this as they expressed their displeasure multiple times by saying things- this isn't a 1 bedroom, this is going to take us all day, we should have done this job first thing this morning, I dont want to work until 6pm today, etc. This instantly raised red flags and concerns. I reached out to Dan and expressed my concern. He stated that he didn't know where the mixup happened and offered to lower the hourly rate from $115/hr to $110/hr. I do believe most people would've expected something more for such a big blunder. Besides the point now. The two man team continued to work and boy did they try to move as fast as possible. Throughout the initial move out of my apartment I was approached numerous times with decisions of why they couldn't move everything and only wanted to target big stuff. Their reasoning was to make the job faster and to save me money. Unfortunately on the day I moved, it rained for about 45 minutes in AZ. During the process of it raining, I was approached and told why they couldn't do much more and my storage unit would not be moved any longer on the same day. Not only this but their truck was almost full and they couldn't complete moving everything from my apartment either. I was offered the opportunity for them to come back and finish moving my storage unit 4 days later at a cost to me to finish the original job. The truck was full and off the movers went to drop off at my house. During offload my furniture was handled extremely rough. My couch cushion were literally thrown into my house on the floor. You could tell the game was how quickly can we offload and get out of here. They finished offload and I settled up with Dan over the phone. My original quote was a range of $345-575. I ended up paying $770 with a 3% credit card surcharge. On top of a customary tip to the 2 movers for a physical job. Now I have to rent a uhaul truck the next day and finish my move out of my apartment and my storage unit on my own. This will end up costing me more money to finish the original job I hired Cor to help me with all along. I've now inspected and found many problems from the move: -Upon moving my belongings my kids bunk beds were disassembled and parts were lost that doesn't allow me to safely stack them together any longer. -My couches are dirty from the mishandling and lack of care with the cushions literally being thrown around and onto the ground. -one of the legs on my entertainment center was broke and now is unstable. -booksheleves missing hardware -boxes stacked on top of each other without care for weight, heavy boxes sitting on lighter boxes smashing my stuff inside. Now back at my apartment I have damaged floors from the movers as well. Job left incomplete and belongings damaged, parts lost, and belongings spread around. Look at all your moving options. Moving nightmare by Cor movers!

Nick, Chris and Nathan did a superb job moving our household goods into Pods today! I booked with…read moreEd two weeks ago and was able to get exactly the time I requested, even on a Sunday afternoon, at an amazing price. The guys were held up by about 30 minutes on their previous job, but Ed let me know in good time, also sending 3 movers so they would get the job done; and Nick the team captain contacted me separately with their ETA which was so helpful. The team were helpful, pleasant, polite, communicative and efficient throughout, proven by the fantastic results: an entire 4-bed home carefully and cleverly loaded into 2 pods in 2 hours!! I am delighted with the service from AZ Student Movers - now known as Axis Moving - and will recommend to friends. Thank you Nick, Chris, Nathan and Ed!

This review is strictly based on customer service NOT the move. Communication & response time is…read moreexcellent. Unavailable on the day I need but willing to recommend other companies. No high pressure sales tactics! Will update this review if we end up booking with them for another day.

I've used light brothers several times for my moves but my most recent move really went above and…read morebeyond. I injured my thumb and couldn't move anything myself and Benji and John were so helpful, efficient and kind! And they did all that with it being one of the hottest weekends of the summer. Light brothers was also the most affordable and best value of all the companies I looked at (and I got over 10 quotes). No hidden fees, quick to respond and great service all around. Would highly recommend using light brothers for your next move!

This was my first time hiring movers. My neighbor that moved out recommended Light Brothers Moving…read moreCompany. The day of my moving date they were running behind with their previous job, but they communicated they were going to be late and let me know when they were on their way. I have a light color couch that I was concerned about getting dirty. They washed their hands and wrapped it up in plastic including a majority of my furniture to protect it. The 2 guys moving everything for me also stopped to drop off some items at my storage unit prior to moving all my belongings into my new home. Moving is stressful enough, but having my belongings delivered safe made it worth hiring Light Brothers Moving Company. Thank you and best wishes!

We were referred to All You Need Moving by Ocotillo Flooring because we needed all of our furniture…read moremoved out of our house and into a POD for a huge flooring project. The guys were on time, worked quickly, were strong like oxes and very careful with our furniture. Their hourly price was reasonable, too. The teams who came over to remove and then put back our furniture were so professional and went above and beyond to get the job done right. Do yourself a favor and don't look anywhere else for a moving company!

This team was incredible. We moved from CA to Phoenix and the move could not have gone smoother…read more The guys were so nice, efficient, super careful with our belongings, and loaded up/unloaded our belongings so quickly. Moving is so stressful, Gary and his team made it feel like a breeze. Gary was also super communicative when preparing for the move making sure we were all squared away. Could not recommend them more.

We got the run around for an entire day that he was having truck issues, so now we have not moved…read moreyet. He wasted our time on getting someone else. He had told me he could help us the next morning just to find out that's a no. Now it's a day later and I had to cancel services we were supposed to have.

John and AZ Community Movers did a fantastic job with my local move. Communication was excellent…read morefrom start to finish. Professional and courteous every step of the way. They arrived on time and exceeded my expectations! I will surely use their services again and highly recommend them!