I was really pleased with the level and type of communication--it was super easy to book online via…read morechat and then reminders were sent electornically too. The only phone call was when the technician was on their way. The availability was great too and the job was done quickly. I'm not sure how competitive the price was but for the ease of booking and level of service, it didn't really matter to much to us!

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

I can't say enough good things. I've had quite a few issues in my older home and Ryan has been sent…read moreout almost every time. He has always been patient, honest and willing to answer any questions I have. The work is done efficiently and getting an appointment is so easy. huge fan.

Marty was great at getting the job done. Pricing better than others. We removed a small shower and…read morea huge tub with jets. He had to move the drain and replace the plumbing. We are doing the rest of the room. Give him a shout for estimates

Marty is the best! He's responsive, honest, fair, and does a great job (and he doesn't leave a mess…read more:) ) We have hired him for jobs both big & small. Highly recommend!

I dropped the plastic part on the toilet paper role in the toilet, as it was flushing. Oh my…read moregosh!!!! Called for their help and Christopher came in to saved the day. Christopher was very knowledgeable about the plumbing job needed. He offered some advise on some other issues I was having in the home, when asked. We chatted as he worked and he was a very, very nice young man. He was well prepared and expeditious with his work. He mentioned how long he had been doing this work and it showed because his expertise was high value. I would recommend Christopher to anyone needing help with their plumbing. The overall service was excellent. I will definitely be using their service again, if needed.

I woke up to no hot water. I searched on Angi for a plumber. Kyle called me right away and had me…read moresend pictures. He got right back to me. He came to fix it within a few hours. He checked and the water heater was still under warranty so the parts didn't cost me anything. He fixed it and let me know exactly what he was doing and only charged me for the labor. I am very pleased with his work and work ethic. It's good to know of a plumber that I can count on!

Harry was amazing, and did a fantastic job fixing my plumbing issues! He was also really helpful to…read morebreak down what was happening in an easy to understand way, and explained his thinking and theories on how to resolve. And when it came time to talk cost, he helped to reduce my price even though a lot of work needed to be done. Overall, I felt very well taken care of, thank you Harry, and Carter's!!!

After getting 3 quotes, I chose Carter's and am glad I did! Tech John and helper Cash were prompt,…read morepolite, professional and did an awesome job.

Very professional and helped me understand exactly what I was paying for. Installed everything with…read moreno issues to this day. Everything went as smooth as you would expect. After they were finished I found out that they also do handyman work and I'm looking forward to using them again for some other projects around the house.

From the owner: Hoosier Man HVAC is a family-owned and operated heating and cooling company located in…read moreIndianapolis, Indiana.

11/14/2026 Christopher from Chapman Heating, Air Conditioning and Plumbing came out, he was very…read morepolite and professional. He had a hypothesis right off the bat, checked out the furnace and with that confirmed his hypothesis, that it was a faulty blower motor that had seized up, freezing the whole top of the furnace completely. To ease my mind he allowed me to put a towel in there to make sure the wiring did not get damaged by the water. I will keep going back to Chapman for heating and cooling issues. I also have seen that they take care of so much more so, I will be looking into other things, if we need anything else. Again thank you Christopher and Chapman!! THE MIDDLETON'S BOBBI-JO AND RODGER Update...11/15/2026 I had a call from the dispatcher at Chapman call, I cannot recall her name but she is very polite, sorry miss, I apologize. But she advised me the price of the blower motor due to it being a VERY DIFFERENT AND HARD PART TO FIND, not only that but of course our luck the manufacturer warranty expired 2 years ago, it is going to be VERY EXPENSIVE TO REPLACE. So not sure how much the labor is going to cost but I am sure it will be fair. We are looking at at least 2 grand. YIPPEE FOR US!! We were looking forward to going on a cruise but still have to fix a vehicle also so that may not be happening, I tell ya what when it rains it pours huh, people. Life sinks!! Well at least I can thank Chapman and Christopher for helping me out of this mess!! THANKS AGAIN FOR THE HELP!!

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

Just based on the first experience, I feel confident going with this company for every plumbing…read moreissue I encounter from here on. My water heater stopped heating and I called a couple of Indy-based companies to try and figure out what was wrong. First company made a quick assessment and said we should replace at least the heating elements and maybe the thermostat too, just to be safe; this would have been $500-800. I reached out to Plumb On to get me a second quote since that first one felt high. Corey came out and spent 45 minutes or so thoroughly diagnosing the problem. It turns out that none of the hardware components were broken, and Corey identified the true problem: a loose wire and a bad connection, which he fixed within a few minutes. He didn't even charge me for the dispatch out of consideration for my having paid $90 to the first company. Impeccable. This is the kind of person/company you want to give your business to.

I was lucky enough to be recommended Plumb On by a neighbor through our neighborhood FB group. I…read morehad just moved into my house and needed a garbage disposal and dishwasher installed. I had done some shopping around and was shocked at what some of the big plumbing outfits around were going to charge me. All of the pricing with Plumb On is listed on their website and if there are any extra needed parts, Corey lets you know upfront. Fast forward to 10 months in my house and I've also had Plumb On install my water softener and do a repair. All of the work has been great. Corey has an attention for detail and everything is done well. Plumb On is my plumber from now on. I've recommended him to numerous people on our neighborhood FB page and the guy who recommended him to me always concurs. Also have recommended him to several friends and they are very happy as well. If you are looking for an honest, professional, reasonably priced plumber who does an excellent job look no further than Plumb On!!

Harrell Plumbing came out to my house to fix my water heater. Jay was very professional and clean…read moreup any parts or supplies that he had to use, after he finished the job. water heater is fixed and has been working since. Thank you do much Jay. Hot water for a shower is not missed until it is not there.

Piece of crap assaulted a young child for riding his dirt bike. Told the kid that if he ever rode…read morehis bike again, he would kill him. He then punched the kid.

They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

I don't know anything about their plumbing and HVAC. I used their electrical service in May of…read more2027. The goal was simple: remove the overhead line feeding the house 100A 220VAC residential service with a buried line (via conduit) to the pole including an upgrade to 200A service, connecting to an existing breaker panel. Entrance to the house is a straight shot through the back yard to the pole at the property line with my neighbor, about 110 foot in length. The original estimate was extraordinarily high compared to competitors, but was assured by reviews and the original estimator that Peterman would stand by their work. The "re-estimate" came in at $5000 higher and that should have been a red-flag. The re-estimator basically said the guy who originally estimated it was a dolt and you can't trust salesmen. I learned later, you can't trust Peterman. I'm in the trades, but retired, so I know what's right and what's wrong. The purely electrical part of it is fine, but the execution of the upgrade was an unmitigated disaster. Nothing is square, nothing is plumb, conduits are off plumb and not properly tied to the house. I spent hundreds replacing or repairing damaged ties straps, fencing, pavers, etc. The original estimator assured me they could push the conduit through under the pavers and fencing. That was their first lie. They ended up bringing in a mini backhoe with a 30" (!!!) wide bucket to dig for a 4" pipe. They obliterated my back yard, digging a massive pit, laying the pipe crooked, twisted and stressed in the bottom after weeks and weeks of delays. When they finally filled in the pit weeks later, it had already begun to collapse on both sides, distorting the conduit even further. When the "field manager" FINALLY showed up on the job (he never once showed up DURING the installation even after my repeated calls to Peterman that things were not going well), all the work except the backfill was done. Although I agreed not to publish his name, after all of this, I don't think he deserves any protection: Austin Hale. He PROMISED me that this fall they would send in a grading company to smooth and reseed the lawn. It is so rough and chaotic now that I've been unable to mow it and now it has 3' tall weeds that I'm sure the health department will be issuing me a citation soon. Will Peterman pay for that? Don't hold your breath. I contacted Peterman this morning to find out when this grading would be done and they informed me that it was not contracted and there would be an additional fee to do that. In other words, Austin bald-faced LIED to me. I would never ask these people back to my home ever again because they'd screw up the house and property even more and then claim that "catastrophic damage" to the property wasn't covered under the contract and it would be an additional $250,000 for that repair. Idiots. For electrical, never Peterman. Any suggestions to somebody moral would be welcomed. For plumbing, I recommended Williams Comfort Air ("Mr Plumber"). Maybe not as cheap as the schmoe down the street, but HONEST. For HVAC, Love HVAC (a small local company) is excellent, founded decades ago, willing to go the extra mile and HONEST. Note who didn't get an HONEST rating? They come across - assaulting you with their toothy, goofy, doofy grins every morning during the local news - as if they have a "hometown" morality about them. They don't. They are greedy corporate cucks. They do crap work, refuse to communicate with you during installation and will gleefully screw you out of every dime possible.