I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

I highly recommend this company to everyone who wants great plumbing service at a great price…read more Christian was my plumber and he installed a new quieter garbage disposal to replace my cracked one in record time. I always refer to YELP to research who is the best company to help fix my problem. Grateful Plumber stood well above all the rest and it was evident to me why they are exceptional. I am extremely happy with their work and I highly recommend them to anyone who has ever needed help with their plumbing issues.

Marty was great at getting the job done. Pricing better than others. We removed a small shower and…read morea huge tub with jets. He had to move the drain and replace the plumbing. We are doing the rest of the room. Give him a shout for estimates

Marty is the best! He's responsive, honest, fair, and does a great job (and he doesn't leave a mess…read more:) ) We have hired him for jobs both big & small. Highly recommend!

I dropped the plastic part on the toilet paper role in the toilet, as it was flushing. Oh my…read moregosh!!!! Called for their help and Christopher came in to saved the day. Christopher was very knowledgeable about the plumbing job needed. He offered some advise on some other issues I was having in the home, when asked. We chatted as he worked and he was a very, very nice young man. He was well prepared and expeditious with his work. He mentioned how long he had been doing this work and it showed because his expertise was high value. I would recommend Christopher to anyone needing help with their plumbing. The overall service was excellent. I will definitely be using their service again, if needed.

I woke up to no hot water. I searched on Angi for a plumber. Kyle called me right away and had me…read moresend pictures. He got right back to me. He came to fix it within a few hours. He checked and the water heater was still under warranty so the parts didn't cost me anything. He fixed it and let me know exactly what he was doing and only charged me for the labor. I am very pleased with his work and work ethic. It's good to know of a plumber that I can count on!

Joshua did a great job with the hot water heater flush. He explained about the anode rod and how…read moreyou can detect when it needs to be replaced by the "smell" of the water. He also tested the water softener by measuring the "grains" of hardness in the water. Quick & efficient. I've been using Carter's My Plumber in Greenwood since Jan 2023. They have been good for me.

Amazing is right new water softener my complete shower I was saying wow and omg the complete timeread more

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

Do NOT waste your time, like they did mine. Man was 45 minutes late (I learned he will not stop…read moretalking). Learned his entire life story, he said many questionable things and some foul language. Was in my home for over 2 hours. Gave me a quote for new unit $18,000. The quote from the company I decided on is the exact same equipment I will be getting for $10,000 less. Tried to get me to schedule before he left and said he would take $200 off, thanks but no thanks!! He saw a woman and tried to take advantage, or maybe that is their typical cost. But get another quote before picking this joke of a company.

I was lucky enough to be recommended Plumb On by a neighbor through our neighborhood FB group. I…read morehad just moved into my house and needed a garbage disposal and dishwasher installed. I had done some shopping around and was shocked at what some of the big plumbing outfits around were going to charge me. All of the pricing with Plumb On is listed on their website and if there are any extra needed parts, Corey lets you know upfront. Fast forward to 10 months in my house and I've also had Plumb On install my water softener and do a repair. All of the work has been great. Corey has an attention for detail and everything is done well. Plumb On is my plumber from now on. I've recommended him to numerous people on our neighborhood FB page and the guy who recommended him to me always concurs. Also have recommended him to several friends and they are very happy as well. If you are looking for an honest, professional, reasonably priced plumber who does an excellent job look no further than Plumb On!!

Just based on the first experience, I feel confident going with this company for every plumbing…read moreissue I encounter from here on. My water heater stopped heating and I called a couple of Indy-based companies to try and figure out what was wrong. First company made a quick assessment and said we should replace at least the heating elements and maybe the thermostat too, just to be safe; this would have been $500-800. I reached out to Plumb On to get me a second quote since that first one felt high. Corey came out and spent 45 minutes or so thoroughly diagnosing the problem. It turns out that none of the hardware components were broken, and Corey identified the true problem: a loose wire and a bad connection, which he fixed within a few minutes. He didn't even charge me for the dispatch out of consideration for my having paid $90 to the first company. Impeccable. This is the kind of person/company you want to give your business to.

Harrell Plumbing came out to my house to fix my water heater. Jay was very professional and clean…read moreup any parts or supplies that he had to use, after he finished the job. water heater is fixed and has been working since. Thank you do much Jay. Hot water for a shower is not missed until it is not there.

Danger to children and anyone in area. Do not trust him,…read morethere is video evidence of the attack on a child he committed to.

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.