Joe is a chimney and fire-safety rockstar!! I moved into my 109 year-old property having been told that the chimney would cost thousands to clean and repair by other service providers, and Joe came to the serious rescue! Using a scope, he was able to allow us both to see inside the depths of my chimney and confirmed what I felt in my gut to be true the whole time: it just needed a good old-fashioned cleaning with zero internal repairs needed. Joe got swiftly to work, and gave me some great tips on how to safely enjoy my wood-burning unit. Amazing!! I've used Your Chimney Sweep twice now and have always had a great experience. Give them a call; you, your wallet, and the safety of you and your home will greatly appreciate it. read more

Your Chimney Sweep - Amazing service! - Chimney Sweeps Near Me - Indianapolis, Indiana

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I called Your Chimney Sweep Inc. To have my old 1995 chimney cleaned and inspected. I assumed it would be a long time before they could get to me, but they were able to fit me in within 4 days of contact! They were very responsive and communicative as to what the cleaning entails, the cost, and timing. On the day of the appointment, they sent me a text letting me know Joe the service tech was en route. Joe was a very customer-service-oriented, knowledgeable, and efficient tech. He went above and beyond my expectations with cleaning and inspecting my fire place and chimney. Joe gave me insightful tips as to how to correctly burn wood in the fire place (which, it turns out, I had not been). I will definitely be utilizing Your Chimney Sweep Inc. For all my future fire place and chimney needs. read more

Very happy with the service! He was very helpful and concise in his inspection and explanation of the fireplace. I would definitely hire them again for any future issues and cleanings that come up. read more

Joseph did a great job! I needed a chimney sweep, fire glass cleaned and two toppers. He was very knowledgeable, polite, punctual and professional. I will definitely use this company again. Glynis read more

They called and asked if they could come early which worked out well for us both. Very professional and speedy to boot. They needed to come back which they did, and called beforehand on that appointment too. Would easily use their services again. read more

Joe went above and beyond with the inspection of my chimney. He showed me live video, walked me through all of the pictures he took explaining everything to me clearly. He is detail oriented and educated me on home safety which was very much appreciated. He went out of his way to look up what exact gas valve key I needed to order on Amazon. I very much appreciated the service he provided. He is personable and professional. Thank you. read more

Quick and efficient. My house stayed nice and clean (I expected some sort of soot mess) and we were provided with photos showing what was done. I appreciated the technical knowledge and will have them back for all my chimney cleanings. Highly recommend. read more

Great chimney sweeps! After dealing with a pretty abysmal group of sweepers who never actually managed to sweep my chimney, I decided to give Your Chimney Sweep a try. First, I noticed how great they are with communication. You can request an appt. right through their website (yourchimneysweep.com) and they are quick to respond. When inclement weather was forecasted for the day of our sweep, someone from them called me and confirmed that they expected to still make the appt. despite the weather and would continue to stay in touch if that changed. I really appreciated that level of communication and commitment to getting my chimney cleaned. The sweepers were friendly and happy to explain what they were doing as they went along. They not only swept the chimney but also pointed out potential trouble sources yet didn't pressure us to buy or do anything. We also got to see before and after pictures of inside our chimney. All the work was done inside the house using tools that went up the chimney rather than outside from the roof down. This was great as it meant less liability for both the sweeps and me with no one having to climb up on the precarious roof. Some of the cheaper chimney sweeps in the area don't offer this, I know for sure. So might be something to ask about if you go with someone else. But don't go with someone else. These are the chimney sweeps you want to call if you want reliable service. read more

A+++++++++ service. Thank you for coming out, doing what needed done, being honest and genuine. Good companies are hard to find but great companies deserve recognition. Finding honest people without having to pay an insane fee to find them can be a task within itself. Thankfully, I found this company and their five stars matched their service! Fast, efficient, reliable and honest. read more

After an annual cleaning by another chimney sweep company, we learned that several of the terra cotta tiles lining our 40+ year old chimney had large cracks with house fire potential. That company recommended and quoted a process that poured a high heat solution over existing tiles with what to us was a high cost estimate. Visited O'Malia's Fireplace store and asked for their recommendations to get a second quote. They offered Your Chimney Sweep. Joe at Your Chimney Sweep arrived on time for our appointment, was respectful of our masking preference and covered his shoes and the front of our fireplace floor. He and his son inspected our chimney, took pictures of the interior, and patiently explained the findings. Large cracks were visually confirmed as was the potential for house fire. Joe brought not only chimney sweep and repair experience, he was a firefighter for years and now also teaches chimney repairs, fire dangers and safety practices to many professional organizations. Joe recommended a round, stainless steel chimney liner at a higher cost than the poured high-heat solution, plus Joe's method required removal of all existing terra cotta tiles which seemed to us to be more destructive and messy. We investigated both solutions and also got a third assessment that recommended the stainless steel liner with a significantly higher quote than Joe's. We select Your Chimney Sweep for the work. Joe and his team's work met or exceeded our every expectation, and every aspect of their quote. Despite the smaller, round stainless steel chimney interior, our chimney and fire box have NEVER worked better. We are grateful for the confidence Joe's repair has given us in the safety of our fireplace. We've enjoyed many beautiful fires ever since. read more

I'd used Your Chimney Sweep previously for fireplace cleaning so I tried their dryer duct service. The technicians discovered that the duct had no lint in it at all so they kindly--and ethically-- declined to charge for their services. I was very positively impressed by their honestly and will certainly use them in the future. read more

Brian just left my house.....I'm happy! Thats good....lol There arent many of these places around to do what they do but this place was the only place that had a good review. I took the chance and I'm glad I did. The lady that answered the phone was very nice and not too chatty...scheduled me in and was very pleasant in general. They were scheduled today for 1:30. They were an hour late BUT.....I can handle people being late as long as there is communication! Not only did she call be BEFORE they were late to make sure I wouldn't need to reschedule but Brian (the tech) also call later on to verify that the timing was still good! He was eager to answer all of my questions and they even came in UNDER the estimate. I will definitely use these people again! Thanks! read more

5 stars are a MUST for this company! Scott and I first found Your Chimney Sweep on Yelp and they were quick to respond to our questions and set up a date to come to the house. This time of year, the wait is a little longer (we waited a couple of weeks) but no big deal :) They called the day before to confirm the appointment and then arrived right on time the following day! I was working but according to Scott, who was home, Joe was as professional as it gets. Not only does he have state of the art equipment, but he takes his profession seriously. Joe inspected the chimney in its entirety - including a trip to the roof of our house to make sure there were not breaches or damage that could lead to a fire. The camera he used to inspect the chimney provided very clear images - which then went into a nice PDF to be emailed to us. It was really nice to see how the chimney was designed too! I like feeling involved in the process. Our neighbor apparently was in desperate need of a chimney sweep and came over while Joe was finishing up at our house. He was kind enough to go next door to take a look at their chimney too! Now that is 5-star service. Joe left our home cleaner than he found it and I would absolutely recommend this service to anyone in town! read more

Just had the premier chimney sweep, Joe, from Your Chimney Sweep out for his biennial chimney inspection. He and his assistant were efficient, capable, honest and friendly. Joe has schooled me in proper fireplace do's and don't's. This being my first fireplace, I have been grateful. His no-nonsense, with a hint of humour, demeanor has been appreciated. Thanks for a job well done. read more

The technician who came to my home did not have a good "bedside manner". While he was knowledgeable and gave helpful advice he was brusque in his demeanor and seemed to be trying to scare me. Unless I had asked follow up questions, he would basically have just said "that wood stove insert is terrible, will burn down your house, and is illegal" and left. I believe that he is correct in his assessment that my wood stove insert is a safety risk, but he is absolutely wrong for saying that it is illegal. It may be against current building code, not certified by the EPA (a regulatory body with no power to legislate law), and potentially voids my home insurance policy. But telling me quite firmly that it is illegal is not ethical and is a scare tactic, in my opinion. The tech made no effort to make helpful suggestions, or even commiserate with me even though I was clearly crestfallen at the bad news. Worse than that, I asked him how much a new wood stove insert would cost and he made no effort at selling to me. I had to drag the information out of him! As someone who works in the service industry and has a customer facing role, I understand that communication and kindness go as far, or farther, than simple technical expertise. I have no patience for service providers who don't have good customer service. I'll be removing the wood stove insert and calling a different company to inspect the fireplace. read more

Home inspector said: Observed creosote build-up within the fireplace and flue components. Recommend having the fireplace professional cleaned and inspected. We called JJC @ Your Chimney Sweep: Definition of Creosote: Creosote is a category of carbonaceous chemicals formed by the distillation of various tars and pyrolysis of plant-derived material, such as wood or fossil fuel. We have a gas fireplace, has always been gas. Never burned wood of any type. So . . . why was I charged almost $200. What did JJC do? Shouldn't he have stated that Creosote was not observed and just charge a 'trip' charge? read more

We have been using Your Chimney Sweep for over ten years, which makes us happy repeat customers. They are knowledgeable, experienced and excellent at their work. In fact, I believe that Joseph also trains others in the process and safety required for chimney sweeps. The equipment used keeps your house dust-free. With some of the new methods and technology, it may not even be necessary for them to climb on your roof (depends on your chimney and situation, however). They show you before and after photos so that you can actually see the amount of soot or creosote removed. One year a baffle was warped and needed to be replaced. They were able to alert us to this problem and to install the replacement. If there are any issues with the fireplace, they will let you know. Communication from the office is another plus because you always know what to expect. They are always dependable and on time. If they are running early, they will call to be sure you are home and available. I don't recall their ever running late. You can easily make appointments for a year in advance for anyone who is a regular at wood burning. We always recommend Your Chimney Sweep to our neighbors. read more

The technician was knowledgeable and helpful in explaining nuances of my chimney where I am not familiar. My chimney was cleaned thoroughly and the technician even cleaned where previous sweeps missed. I would recommend and use again. read more

YCS came highly recommended and i'm so glad we picked them! Bryan came out to clean & inspect our 1915 fireplace. It was decided that a wood-burning stove insert was the best option for our circumstances. Joe, Bryan & Dan came out and installed it. Then Joe gave us the wood-burning stove 101 tutorial and gave us oodles of important information to properly use our stove. Bryan gave us the name & number of a great guy to get our wood from. We really appreciated how informative, trustworthy and great the guys were. And Jenny, who answers the phone was always so very friendly. We're so glad we chose YCS! read more

Very professional business. I wish I had called them first. Mr. Sauter explained everything clear, concisely and made recommendations based on his professional experience and my needs. I had attempted to work with several other companies and they were either unavailable, didn't respond or attempted to schedule a series of appointments "Your Chimney Sweep" accomplished in one day. I would be happy to do business with them again and most likely will with no reservations. read more

Finally a company that does superior work, shows up as scheduled, cleans up after themselves and finishes on time!! I cannot tell you how pleased my husband and I are with this company We hired them to rebuild the chimney from the roof up. Ron arrived at my home 3 days prior to the scheduled start of the job to MATCH the brick. We have a multi colored brick home, in Avon, with colors of dusty rose, various shades of tan and brown. After checking several brick chips we thought we found several close matches. On Monday he arrives on time and began the tear down. Once that was done he began to put a few bricks in place and realized that the color wasn't a good match. He then began to search Indy for the correct color and texture. 4 hours later and a trip to Fishers he returned and with what we needed. Ron and his assistant began to work and returned the next day to finish. Tuesday morning, as promised, they were back on the job and finished the brick work. Keep in mind that the brick needs to sit for 30 days before a seal can be applied. A couple days after the chimney was done, I get a call from their office for the balance of the payment. I said that I once before I paid for a job in full---my wedding pictures---and the guy failed so show up at the wedding! Therefore I was reluctant to pay the bill in full. I was assured that they would be back as promised. GUESS WHAT...THEY DID!! So, if you need any type of chimney work done, call them and rest assured that they will do what they say and you wont be disappointed! read more

They were at our historic home in Irvington today. They did a thorough camera inspection and cleaning of our chimney and firebox. He clearly knows about historic fireplace (ours was a coal burner). Very professional process from beginning to end. Communication, cleaning up, punctuality first rate. Highly recommend them! read more

Joe, aka "My" chimney sweep is the best in the business. He is knowledgeable and thorough and we wouldn't trust our fireplace, and our house, to anyone else!! Ten stars isn't an option, so five will have to do. Best in the business!!!! read more

Your chimney sweep is very friendly, professional, knowledgeable, and clean! As they were cleaning our chimney the vacuum that they used, instead of filling our house with the smell of ashes, have a very nice fragrance. It was just those small details that meant a lot. Joseph Sauter Took the time to sit down with me and explain all of my options for now and for the future. The prices were very reasonable and they are highly recommended! read more

Just had Joe out to clean our chimney ...great job, very helpful and professional ...would definitely recommend

I had Joe come out and clean my chimney. He thought that he had found a problem with my fireplace. He was very thorough checking to make sure it wasn't a problem using the camera to take a closer look, looking up the manual, and calling numerous people to check. He also had me look at the camera and explained what the problem was. He was able to fix it before he left. He was very helpful and thorough. I would definitely recommend them. read more