I have been wanting to try the Indigo Crow for a while, but their dinner prices are high enough to categorize it as a "special occasion only" restaurant for us. However, every time a special occasion came up, it seemed like we ended up somewhere else and then remembered about the Indigo Crow afterwards, and then said "Oh yeah, we need to try it sometime". Also, my husband and I don't eat out for breakfast/lunch/brunch very often at all, and to be honest we never even thought about going to Indigo Crow for anything other than dinner. It wasn't until we were invited to brunch here by someone else that we realized it was an option. I was looking forward to finally trying this place. I will say that we were a large party of 15, so I was trying to take that into consideration, but even so there were too many service related issues that keep me from rating this place higher than I did. The first thing is that we had a reservation at 11:00, and weren't seated until about 11:20. To be fair, I wasn't the person who made the reservation so I don't know how much advanced notice was given, and I don't know if patio seating was requested at the time of the reservation or not until we arrived, and I realize they can't control how long it takes other tables to leave and they did have to put several tables together to accommodate our party, so I could have overlooked that if it ended up being the only issue we had, but unfortunately it wasn't.
By 11:25, everyone was seated and our drink orders taken. About five minutes later, at 11:30, our food orders were taken, and though we had not received our drinks yet, our server informed us that our drinks would be coming shortly. At 11:45, 20 MINUTES after ordering our drinks, they were finally brought to the table. Not a single person in our party ordered anything alcoholic from the bar, only coffee, tea, water, juice, and soda. Also, there were no available drinks listed on the menu, either alcoholic or non-alcoholic, nor any seperate drink menus given to us. It would have been nice to know what all of the beverage options were prior to ordering, without having to ask. At 12:00, the plates of food starting coming out. This was only about 30 minutes after we placed our food orders, which I initially thought wasn't too bad considering the size of our party. Five people in our party got their dishes while rest of us waited, assuming the others would be right behind. After another 10 minutes, we received another five or six plates, and several minutes later, the rest. I realize that with large parties it's not always possible to have everyone's food come out at exactly the same time, but my husband has a large extended family and we often go out to eat with a similar sized party (sometimes larger), and we don't typically have issues with drinks taking so long to arrive or everyone's food coming out so sporadically. Maybe they just don't have the capacity to handle large parties? Nonetheless, that doesn't excuse the fact that the service practically stopped altogether once our meals were finished. One person in our party was celebrating a birthday, and someone else brought a dessert, and while the server did provide plates and silverware, he did not come back to check on us or to refill anyone's drinks after we had finished our meals, while we ate our dessert. Maybe they don't like it when patrons bring their own dessert, but they also did not ask if anyone would like to order any other desserts, and gave no special acknowledgement to the birthday girl. My husband kept trying to get the attention of a server to get a coffee refill, to no avail. I had noticed a carafe of coffee and pitcher of iced tea sitting on the table by the door for quite some time, so after a while with no acknowledgement from a server, I got up, grabbed the coffee, brought it to the table to refill his mug (and checked to see if anyone else at the table wanted some) and put it back. I intended to also grab the pitcher of tea to refill my glass and the others at the table, but there was something floating in it from being left outside uncovered, so I didn't, and as a result no one else got any refills. I do have to say that I really enjoyed the ambiance of the patio setting, and it was a perfect day to enjoy it. The food, while good, I felt was a little underwhelming for the price. It was fresh, but under seasoned (except for the green chile sausage which was flavorful, the eggs and potatoes were not seasoned at all, so I felt it was nothing special). Overall the portions were on the smaller side, and those that ordered the traditional breakfast with ham received two tiny little bites of ham, and no toast, tortillas, muffins, etc. were offered with any of the breakfasts and in fact, no bread service was provided at all prior to the meal. While I at least enjoyed the company I was with, I am not inclined to go back and pay the much higher dinner prices given the service and value. read more