I needed a piece of granite to finish a project and Todd helped me tremendously! They had exactly…read morewhat I needed and gave me a great price! Thanks so much! Karin Riddle

I purchased tile from Art of Tuscany after looking at other stores. They had tile made in Italy at…read morea good price. I was happy with purchase and communication. I will use them again when I buy bathroom tile.

This team heard my vision and executed it timely manner and reasonable pricing…read more So easy to put a project with one person. The client buys materials and they coordinate the install. All the. Individual professionals were clean and not disruptive to the household. The countertop quartz matte finish with shiny ceramic tile and accents of copper. Modern touch with one large bowl sink. Highly recommend American Interiors and look forward to bathroom update down the road! counter top mine is quartz.

Our flooring was beyond due for replacement and with our schedules, we didn't have the time to…read morereplace it ourselves. We had a good idea of what we wanted to do, and Amy helped with suggestions on how to get exactly what we wanted. From the initial measuring to install completion, everything was done within a month. They handled all of the scheduling for the demolition crew (dustless tile removal) and the two flooring crews (LVP install and carpet install) and the crews did great work. I feel like the pricing was fair and the communication was great. We're loving our new floors, thanks!

We purchased our new kitchen countertops from The Floor Store and am very pleased. Their Gilbert…read moreshowroom has a large selection to choose from, and are very knowledgable in all products. Prices are very reasonable too. Marla is a pleasure to work with! Professionalism all around from everyone we encountered. We had a minor issue after install and Marla was right on top of it - coming to the house TWICE personally to make sure it was resolved (it WAS!) Top notch customer service that you just don't see any more. Highly recommend The Floor Store!

I chose The Floor Store for both flooring and countertop projects because of the positive…read morereputation they have built in the Valley. Unfortunately, my experience did not match that reputation. The projects themselves had issues, but the bigger problem was the communication, lack of follow-through, and lack of accountability when those issues came up. To be clear, I understand that mistakes happen. Materials can be delayed. Defects can occur. Schedules can change. That is part of any home improvement project. What matters is how a company communicates, takes ownership, and helps the customer through those issues. That is where The Floor Store fell short in my experience. My carpet project started with a material shortage that left part of the installation unfinished while more carpet had to be ordered. That shortage also appears to have contributed to seams being placed in areas where they may have been avoidable if enough material had been ordered correctly from the beginning. The countertop project then brought a separate set of problems when a defect was identified and a replacement became necessary. Again, issues happen. But throughout both projects, I repeatedly had to chase down updates, ask for status information, and coordinate details that I believe should have been proactively handled by the company. The most frustrating part was the breakdown in communication between scheduling, installers, contractors, and management. Follow-ups that were promised did not happen. Schedules changed without proper notice. At several points, I felt like I was doing the work of the project coordinator just to keep things moving. What concerns me most is what happened after the projects were completed. At management's request, I took the time to provide a detailed written summary of my experience and concerns. I sent that on July 25. Weeks went by with no acknowledgment or response. I followed up again on August 11 and still received no meaningful communication. I also attempted to escalate the issue again before posting this review. That lack of response reinforced the exact concerns I had already raised about communication, follow-through, and accountability. I spent more than $20,000 with this company and expected a much higher level of customer service and project management. While the final products may be acceptable, the process to get there was unnecessarily frustrating and disappointing. At this point, I am posting this review because all private attempts to resolve or even discuss the matter have gone unanswered. I was not looking for excuses or an argument. I was looking for acknowledgment, accountability, and an honest conversation about what went wrong. Ignoring a customer after more than $20,000 in business is not acceptable. If ownership or senior management genuinely cares about their customers, their reviews, and the reputation of this business, I would encourage them to contact me immediately. I would still prefer to resolve this directly and fairly, but that requires someone from The Floor Store to actually respond. Future customers should know that when things go wrong, communication and follow-through matter. In my case, that is where The Floor Store failed. I hope management chooses to take this seriously, because this experience has completely changed the way I view a company I originally trusted.

I placed an order online for replacement closet shelf/rod brackets. Picked them up the next…read moremorning. Got home to SanTan/Queen Creek area only to notice one missing. Called and they were kind and sent the missing piece out the next day when they were doing a builders delivery drop in the area. Would use them again.

I've bought several custom windows & doors from this company in the past, the selection is good and…read morethe quality and pricing even better, however the customer service is horrible and if you can get past that it's worth checking out.

(Repost from 7/29/2020 as I had two accounts.)…read more Everything from picking our flooring to installation went very smoothly. Mark did a great job, and Dale brought the color / pattern we went with and *didn't* pick at the store...I think he knew better than us. ;) Highly recommended, and will use them again on our next job for sure.

Watch out for these scammers. Floor might look nice for a short time. They got me. All my floor is…read morelifting and every time I walk through my house I'm reminded of what a mistake I made. Gave them a chance to make it right through some fake warranty which would end up costing us thousands and an insane inconvenience. Lots of nice talk during the sale which lead to finger pointing after the fact. Choose a a company with integrity. News flash not these guys. I'm not the litigious type so enjoy my money, but know you guys are dirtbags. Walking through my house sounds like you're in an 80s rice crispies commercial. Absolute scum bags.

Floorever Interiors did a wonderful job of helping us select the perfect floors to compliment our…read morehouse (and other flooring throughout). They stuck with their prices, which were very reasonable, and they under promised and over delivered on installation time. We can't wait to have them back to help remodel our master bathroom and replace our kitchen countertops!

Wow! Looking to do any in home projects, go no further than this impressive company with a…read morededicated, creative and impressive design team. We had a small (electronic) curtain project that was given the most detailed attention one could possibly imagine. Their gallery of work speaks to how great they would do for living space, kitchen, and bathroom renovation. Their work is incredibly detailed and the staff are truly like family, offering personal care and precise attention to detail. I genuinely look forward to our next renovation (primary bath) with FloorEver Interiors managing the project!

This is our second remodel in 3 yrs. Our first was in Idaho…read moreand Prosource was recommended to us by our realtor so we went with them and our cabinet specialist was a guy and he abruptly quit and left us hanging!!! So when we got the new specialist her name was Tricia Metz! She stepped right into the job and designed our beautiful cabinets!!!! So when we moved to Gilbert we asked our realtor for a recommendation for cabinets and he recommended Prosource here!!! We had NO idea it was a chain. So we went and low and behold our cabinet specialist was none other than Tricia!!!!! She moved too!! She has become a trusted friend who even came and saw our house and what we meant about what we wanted!! She added arches and a shelf to her design and it all fit like a glove and looks AMAZING!! I would recommend Prosource and Tricia to anyone who asks!!!

Love this place very affordable nice staff would recommend. Usually will cut you a deal too if your…read morenice!

We loved every aspect of our experience with Spice up your home staging…read more The moment I contacted Talia. She went straight over to my home and knew exactly what she could do to help sell our home. She staged it within that same week and it sold a week later! Here's a little about how amazing this was. Our home had been on the market for over a year. We had been through three realtors. Held countless open houses and did updates to our home. The feedback we were constantly getting was structural things about our home that we could not change. So I finally was thinking that if people could only see the potential with furniture and fall in love with our home like we did when first bought it, then it should sell. When I spoke first with Talia and she came to the house. She knew exactly what I was thinking too. The furniture she put into the home was so elegant and stunning. Not only did we sell it within a week. We had two offers! So, if you're thinking about it... just call her up. She definitely knows what she's doing. Also I have to shout out to her crew for moving in and out the items. Because our place was left just as it was when the first arrived. Very professional. Definitely recommend them 10000000000000%.

We asked Talia to help us with ideas as we looked to make some significant changes to decor and…read morefurnishings throughout our home. We had some idea what we wanted to do, but Talia really helped us clarify and enhance that vision, she knows what she's doing! She gave us some real inspiration and she was so right on so many things, from tiling ideas to soft furnishings. We've followed through on many of her recommendations and thoughts. We're very happy with the results. The store has some fantastic offerings and we love the fact we've been able to take stuff home and if it didn't work out, we'd take it back no problem. It usually does work out though. We continue to shop at the store and enjoy Talia's opinions and advice and expect to do so for a long time. We'd highly recommend Spice Up Your Home!