I had a wonderful experience purchasing a beautiful area rug. The customer service was excellent - working directly with the owner made the entire process easy and stress-free. I truly appreciated the same-day deliver, which was a HUGE bonus. I couldn't be happier! Highly recommend! read more

Michael was a delight to work with. I was after an entry rug for my side door. I got a great deal on a wool rug which was perfect for my kitchen! mahalo Michael read more

Amazing service! they helped me find the perfect rug for my living room. i also forgot to take measurements before and they helped figure it out with pictures of my couch and tile!!! Large inventory/ great price! read more

Indich Collection - my rug! - Rugs Near Me - Honolulu, Hawaii

Rudest Merchant I have met in years. Well, folks, here's how it went at Indich. You be the judge. Would you want to do business with this sort? I called Indich Collection rugs and proposed to an assistant they could perhaps consider appraising a long-time family Persian carpet. He bid me to come by at 1:00 PM to meet with Indich. I arrived promptly at one and Indich, the owner, followed me to my car. This is when it got dark. I barely opened the rug, a perhaps 60 plus year-old, hand-woven Persian carpet (rather rare I understand as it was appraised for a fair sum several years ago), and although I never even mentioned wanting to sell it, a price or a value or involve Indich in any form of business, out of the blue, he literally guffawed in my face and said brusquely, I mean like a barkiing dog, "Worthless, throw it away!" and "get rid of it, it has no value." Nice language from a supposedly knowledgeable rug merchant. This was a long-time family heirloom, and I was shocked at the way this meeting was handled and kept thinking, "am I in a bad part of New Jersey or is this Hawaii? What kind of Aloha is this from this Haole carpet hawker? Is he for real,,,maybe he is just having a really bad day?" You know this is how people act when they are financially desperate, going out of business, etc. I am just saying... Excuses aside, he was doing all he could to turn someone, anyone's day dark. I did all I could to calm myself from this rude encounter, and alas, although shell-shocked, and feeling the need to put this so and so in his place, alas I was able to hold my rising temper. Let's just say this level of negative behavior would arise some serious payback from a less diplomatic sort. Holiday shoppers take notice: Protect your days! If you plan to visit this shop for any reason, BEWARE. If this is the way Indich handles introductions, I can't even imagine getting involved with him in a serious money transaction! read more

Several years back when we purchased our place, we went looking for a rug and a great salesman from a furniture store recommended that we try Indich Collection. We found a perfect indoor rug (Hawaiian) there. We loved our rug, but it was time to buy a new one. Being that we were trying to be a bit conservative with our spending this time, we went searching. Department stores, furniture stores, discount retail stores, online..... and nothing came even close to the kind of beautiful, high quality rugs that Indich offered. So after searching high and low (read: waste of time and energy), we returned to Indich. We're so glad we did. The staff there was so kind and patient. They showed us different colors, designs until we found the perfect one. We received great service from them; just like we did several years ago. We couldn't be happier with the rug we purchased. We even picked up a sample size rug (custom design sample) for a very good price to use for our entry way. GREAT selection, amazing quality, fantastic staff, outstanding service. No doubt we will be back again for a third, fourth, fifth when we need more rugs. Don't waste time searching for rugs in other stores. Just come here. You won't regret it. read more

Wife and I were struggling to find a good runner for our new place. Took a chance on this place after seeing it on Yelp. Good parking, and the place is floor to ceiling stacked with rugs, runners and there are so many options. Literally a one-stop shop. Keola helped us out. Huge guy with an even huger heart; he was so nice. He let us know what was what and even unfurled a few runners for us. We ended up going with a 10ft. hand-knotted runner with Hawaiian print. Keola even vacuumed it for us. We will be forever loyal to this place from now on for our future rug needs and we were treated so well. Highly recommend this place. read more

I have been coming here for years and am always happy to support this local business. They have the largest and best selection of quality rugs on island and the service from Bill Indich (owner) and Justin Hamamoto is truly top notch. They make you feel like family - whether it's helping you find the perfect rug, allowing you to take samples to try or educating you on the unique qualities of each rug - you will be well cared for. They don't sell for the sake of selling and that has kept me coming back for years. I was recently decorating a new place and Justin went out of his way to help me narrow down the options and keep me focused on the color palette and style that was best. I am so happy with our final selection! Thank you Justin and Bill!! read more

Indich Collection - 10x10 Round Braided Wool Rug - Rugs Near Me - Honolulu, Hawaii

We've been going to Indich Collection for over 20 years. They are the only ones we go to for rugs because of quality, selection, and service. We love them so much we have their rugs in our kitchen, bathroom, entryways and bedrooms in our Honolulu home, Lake Tahoe, and Calabasas. They do their best to find us styles that suit our homes read more

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We purchased 2 rugs from the Nimitz location. Everyone we encountered from the stock guys (I accidentally drove to the wrong location and they were packing and moving the rugs) to the actual store were amazing. Justin and Darrick Hamamoto kept me informed from the beginning to months later when the rugs were shipped (we moved to AZ). The in store salesperson Deborah Lang was very nice and professional too. I would purchase again from them and I have recommended them to family and friends. I have not set up the dining room yet where the larger rug is to go but my entryway looks fantastic. We are very happy with our purchases. read more

We purchased two beautiful rugs from the Indich Collection and were really pleased with the professionalism shown to us throughout the entire process. For several months, we'd visit Gwen and her staff at the store and spent hours going through their immense inventory of lovely carpets. Choices, choices, choices. There were Hawaiian themed carpets with vibrant colors, elegant Persian rugs, or modern themed, designer rugs. They would unroll piles of carpets, all different sizes, colors and designs. If we didn't see one we liked, we'd search through another stack of rugs. This went on for several Sundays (our shopping days). I wanted to find the perfect carpets: ones that would not only match our furniture and apartment but also ones that we could see ourselves owning for a long time. I'll be honest: These rugs were not cheap ($$$$). But they're high quality, beautiful and will last a long time. Choosing the right ones proved to be quite hard. We were overwhelmed, very indecisive, sometimes frustrated and very discouraged. Patience. Gwen was really patient with us and was determined to find us something we loved. We were happy when we found our first carpet for our family room. It was the perfect colors and matched the room. Great! One down, one more to go. Deciding on a carpet for our dining room was another story. We wanted to find something similar to our first new rug but also find something that would match our dining room table. We couldn't find anything we liked. Gwen allowed us to take home several rugs to see how they'd look in our apartment. None of those rugs worked but I found a small sample of a rug I thought would match the room. Gwen informed us that they'd have to make the rug we liked, and it would take about 3-4 months. Since we didn't see anything else we liked, we agreed to have it made. That carpet was delivered this week and we are beyond pleased. The colors match and make our room pop out. And without a doubt, the quality is at its highest. So beautiful. Delivery of both carpets on different occasions was fast and easy. I was so happy that the delivery men could lift our furniture and center the rug. It would've been a challenge for us. Thank You Indich Collection, especially Gwen, who was so supportive, patient and encouraging. I feel like we're family, Gwen!! Thank You for all your help.......if we ever move into a bigger place, we will definitely be paying you a visit! read more

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I purchased 3 quality rugs from Indich Collections in the past at their location and currently online. Both experiences were excellent. Customer service with Bill on the phone,Darrick on emails, and the two delivery men was great! Wishing this company much success in the future! read more

We discovered this fabulous rug store on a visit to Honolulu decades ago, and it was one of the highlights of our trip. My husband and I purchased a Hawaiian carpet of such outstanding quality that it still looks new after over 20 years of use. Every carpet cleaning person that has viewed this carpet and rug expert has remarked on the excellent craftsmanship of this piece and we've enjoyed years of beauty it's given our home. So it was only natural that I called Indich Collection when we moved into a new home and needed a rug for our living room. I was delighted to find that the person answering the phone was Bill Indich himself. He listened to all my questions, had me forward photos of the room and with the help of his design team, once again we chose the perfect carpet. And get this...he sent it from Hawaii to California and it arrived in just two days! It's perfect and really looks beautiful with all my new Tommy Bahama furniture. Thanks Bill, you knocked it out of the park once again! read more

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If possible would give them 10 stars. I have been searching for just the right jute rug and there it was a picture on their site. I ordered it on Wednesday and by Friday is was in front of my couch in Molokai. The quality could not be any better, the service the best. The owner, Bill Indich, is completely hands on, you can feel the pride he has of the company he built. You will never be disappointed, I just wish I needed another rug. Continued success, don't change a thing. Barbara G read more

I cannot say enough about not only the quality of the rugs sold at Indich, but their customer service exceeds all expectations. We had purchased rugs from the Ward location and it was great them. Now five years later, at the Nimitz location, it is still great. Whomever did the business plan for this store knows what makes a happy customer and other establishments could learn volumes from the way Indich operates. And finally thank you Indich for the large selection. It's always easy to find something beautiful and perfect for our home. A special shout out to Natasha for her suggestions in helping us find exactly what we were looking for. She was friendly, courteous and very knowledgeable about the stores inventory. If you're in the market for a beautiful rug, I highly recommend Indich. read more

I love my rug! I was searching for a 10 x 14 ft size rug for the longest time and had issues with strong chemical smells and shedding for rugs purchased from other retailers. I'm so glad I went with Indich - the quality of rugs are so much better and I have had no problems with my new rug. Plus, the service is phenomenal. I worked primarily with Justin, Walter, and Bill - the owner. They're a great team and are all incredibly knowledgeable and patient. It took me awhile to narrow down my selection and they were very helpful in the process (not pushy at all). I would highly recommend Indich if you're in the market for rugs. read more

They have the most beautiful rugs. The quality is so wonderful. I am so happy with the Lau'e Fern Gold rug we purchased from Gwen. The owner, Bill Indich, was also so professional and accommodating. He extended the Labor Day sale prices until I flew into Honolulu for a family vacation. They were so responsive to my emails when I was considering to purchase one and sold me when he offered free shipping! I grew up in Hawaii until I left after graduating from college. It has been a long time since then. Every time I look at the rug, it reminds me of my Hawaiian heritage. read more

Had a great experience at the Indich Collection. Have seen the store for years and finally decided it was time to but a area rug. We went to the 2 locations on Oahu multiple times and each time we were greeted by helpful employees and they happily showed us many rugs, even when we said we were just in the "looking" phase. Never in any of our visits did we get less that first rate service and help. Never pushy but ready to be of service. Prices are reasonable and quality seems to be of a good quality. We bought 3 rugs which they shipped to out California home and we look forward to more business in the future read more

Love the variety and help...and they even held my carpets until our house remodel was done.

Nice rugs but way overpriced. Very helpful knowledgeable people who work there. I would recommend to my friends.

I could not have been happier! I walked in to buy 5 area rugs... the store was beautiful, the service was exceptional! I needed these rugs by tomorrow ... they were on Oahu... it was late in the afternoon... and the guys on Oahu put my order together, drove my rugs to the airport! And I had them by 7:00am the very next morning!!! I am so happy, and my rugs look beautiful!! Thank you to everyone who played a part in getting me my rugs! Many Mahalo's!!!! read more

I didn't visit Indich carpets for a long time because I thought everything would be really expensive and I knew if I saw carpets I liked, I'd end up buying them. Well, I was wrong about the prices. First of all, Indich carries a lot of affordable woven rugs (durries and sumacs) with great island themes and colors. (My comments on affordability take into account the 40% discount I received. There was supposedly a sale, but I suspect there is often a sale.) Since carpets featuring palm trees or pineapples or fish or turtles are not lifetime investments for most of us, it's great to find these less expensive but beautiful rugs. Indich also carries knotted and needlepoint carpets at decent prices for the quality. If you're not looking for palm trees, there are plenty of traditionally motifed South Asian and Chinese rugs, including some tribals. The store was wonderful about letting me leave a deposit and take a few rugs home to see what looked best. Indeed, this may be the best, least pressured, most honest service I've ever received at a rug store. The store at Gentry Design Center (on Nimitz) is the main store, but the store at Ward has the same items, just maybe not in every size. (They will order in what you need if it's in another store.) Indich also has a warehouse store selling some rugs at deep discounts. That store is on Ala Moana (Nimitz) between Bethel and Nu'uanu. You should call one of the other stores for the address and hours. As for my fears of what would happen if I entered the store? I bought an 8x10 for the dining room, a 5x7 for the living room, and a 2x3 for the entry way. Maybe I need rehab. read more

They have the most beautiful collection of area carpets available in whatever size you need. The owner and staff are very helpful and there is absolutely no pressure to buy. Everyone who loves living in Hawaii should have at least one piece of Indich carpet in their home to enjoy and pass down as an heirloom. We chose a carpet that looks like the seaside. Awesome! read more

I purchased 4 Hawaiian Rugs many years ago before having kids. I have had them for over a decade now and they are still in amazing condition and bring so much character to my home. Today I returned to the store with my two children in search of a little rug for my newly renovated bathroom. We received excellent service while making our selection and Mr. Indich entertained my children for a long time talking story about the myna birds in the store. My love for these rugs has been renewed and I will be back!! read more

Terrific collection, terrific staff, terrific owner, terrific location with plenty of parking. I spent a lot of time looking at their rugs online and onsite and looking at all the competition. There really isn't competition for this quality, size, price, customer service, and style with a big selection in stock. Staff was extremely helpful. This biz center also has a few interesting shops and a tasty cafe. read more

Overpriced for lack of quality. They sold us some "quality" rugs for nearly $1,000 and we did just as they stated for maintenance, cleaning, etc... we took them to a professional cleaner and they literally fell a part, and was shown the difference between quality. Beware! You're better off buy from Pier 1, Sams, or somewhere... cause its the same quality for way less money. SCAM! read more

We bought two rugs from this wonderful company recently. We were encouraged to take them home to try them out before purchasing. We love this company. read more

I went to the store the other day thinking about getting a carpet. I did see one that I wanted to get and I almost bought it. However, I was not too crazy about its service, so I decided not to make a rush decision and also took a look online to see what was available. I was so glad that I did. The carpets at Indich are pricy even with a discount. For the similar price (in fact less), you can find the same size, same material and name brand (such as Calvin Klein and more) online. On top of that, free shipping. I am so glad that I didn't get it that day and definitely won't go back again. read more

We love Indich Collection. They are so nice and patient while trying to decide from their thousands of choices. They have low to high end, and don't try to push the high end. They really care about what your needs and tastes are. Free delivery to the other side of the island, you can't beat that!! read more

I just want to say how much we have appreciated working with Indich Collection. Their willingness to make sure we found the right rug from the time we entered the store, to their insightful input, to bringing out rounds of options made the experience fun and stress free. read more