Always a good experience at In-N-Out! Overnight in Franklin, TN for a weekend festival and all my restaurant research went out the window when my family saw a sign for In-N-Out. Dinner tonight, on a hopping Saturday night ~ the drive through was intimidating, but we were planning to dine inside anyway. Parked in the overflow lot~short line inside and it moved quickly. Order paid at 6:44, ready at the counter at 7:05 and we were back at the car to leave at 7:28. This is not a linger over your meal kind of place, it's In-N-Out and there were plenty of guests who would soon need our table. Staff were busy and efficient, smiles and small talk without slowing the pace. Clean and bright diner style restaurant. Ordered double doubles, animal style (& a cheeseburger the same way), chocolate shakes, fries (1 order was animal style, just to try. It was completely finished!) We were very pleasantly surprised to find an In-N-Out in Tennessee! read more

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So I gave in and waited in that long line in the drive thru. First off , the service and every person I encountered was a 5 star. Very friendly and helpful. Excellent service. The food? Omg , awful!! The fries were not even cooked thoroughly. Worst fries I've encountered in a long time. The double cheeseburger ( I got the #1 meal ) was below average. Maybe it's just me , but this place is so over rated and for what?? A very below average meal? McDonald's and Chik Fil A are right across the street. I'll stick with them , thank you very much. One and done for this guy. Very disappointed. read more

"I went to the new In-N-Out in Franklin, TN today around 4:15 pm after months of waiting for the crowds to die down, and I honestly wish I hadn't bothered. The menu was surprisingly meek for all the hype, but I still gave it a fair shot: I ordered a cheeseburger, fries, and a drink and even donated to the children's charity they promote, hoping it truly does go toward preventing child abuse like they say. After sitting in the drive-thru for about 30 minutes, I was handed my food in an open box more suited for table service than takeout - no bag, nothing I could easily bring home. The fries were already cold the minute I got them, and the cheeseburger was undercooked and red in the middle. Between the long wait, the poor food quality, and the careless packaging, this location absolutely does not live up to the hype. I won't be back." "After sitting in the drive-thru for about 30 minutes, I was finally handed my food -- in an open box with no bag. For a drive-thru. A drive-thru is for driving, not trying to balance an open tray of food in your lap. If I wanted to eat like I was at a table, I would've gone inside. The fries were already cold the minute I got them, and the cheeseburger was undercooked and red in the middle." read more

In-N-Out Burger - Cheese burger that is undercooked - Burgers Near Me - Franklin, Tennessee

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First, don't consider this fast food...I was in the drive thru line for almost 30 minutes and once you're in line there is no escape. I ordered the 1 double double combo and a shake. Once I finally got my food the fries were room temperature and the burgers were a little overcooked and on the dry side but still decent and filling. The shake was the best part of the meal. I travel through the area frequently but I don't think I will be stopping by again anytime soon.... read more

In-N-Out Burger - Double Double and fries - Burgers Near Me - Franklin, Tennessee

Got to actually sit inside this visit. Had a #2 combo. Single cheeseburger that had mustard on it as they fried it and fries light well done along with a small drink - pink lemonade. They cook to order so when food came it was hot and ready to dive in. Crunchy toasted bun with juicy patty with fresh lettuce and crunchy onions. Fries tasted great, crunchy outside with hot soft inside. No salt was even better. Washed it all down with a tasty flavor of their pink lemonade. Great service and fun light atmosphere. Awesome joint. read more

In-N-Out Burger - Combo #2 - So for cheeseburger with fries and drink - Burgers Near Me - Franklin, Tennessee

What a great experience. We thought it would take a long time to get our food, but the team is like clockwork--very efficient and friendly. The burgers and fries were delicious, as expected. It was worth the drive from Spring Hill! read more

In-N-Out Burger - Burgers Near Me - Franklin, Tennessee

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I hate myself for eating In-N-Out in Tennessee. This is spiritually illegal. This burger belongs in California, within 12 feet of a beach, a sunset, and at least one guy named Chad or Brad playing a ukulele. Not in a parking lot next to a Dollar General and emotional instability. I ordered a 3x3 like I had something to prove to society. Then I absolutely annihilated it in under 2 minutes. No chewing, just violence. I blacked out halfway through and came back covered in sauce like I just survived a small war. And yes, I filmed it. Because if you're going to make bad decisions, you document them like a National Geographic special. "Here we see the grown man in his natural habitat, destroying his dignity bite by bite." I'm now heading to the gym to undo my crimes against humanity. I don't know how many calories that was, but it felt illegal in at least 7 states, and all the European nation! See you next month when I do it all over again like a broken, burger addicted psychopath. read more

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Always fresh, always clean, and always friendly service. At very reasonable prices.

Glad we got here when we did because this place becomes BUMPING. Food was as I expect from this chain. They were stacked with employees and everyone was really nice. Place was spotless even as we saw several people drop things. Employees were on top of cleaning up as they went. read more

In-N-Out Burger - A double double and a cheeseburger. Both with fries! - Burgers Near Me - Franklin, Tennessee

I've missed In-N-Out so much since leaving CA years ago. I was so excited when they opened in TN. We stopped on our way to and from Atlanta to had lunch at the Franklin location. On the first stop, we arrived during peak hours. We still managed to find a front row parking spot, walk in and order immediately, and find a table. The food was as good as always (double double animal style). On the way back, we stopped at 10:30 (opening time) but there were already people dining inside and being served at the drive-thru when we walked in at 10:30 on the dot. We ordered immediately and found a table. I had expected longer lines and wait times and was pleasantly surprised! read more

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While visiting Franklin we had to try this place to see what all the hype was about. Arrived at 11:45 to a large body of organized chaos. The parking lot is huge. The line for the drive through is as large as a racetrack. They have someone at the door when the waiting line reaches it to direct you to a register line inside based on the number in your party. The line wait time to receiving our food was 25 minutes. We both got the #2. A burger with a single patty with cheese, fries, and a drink. The burger was good but I would get the double patty as the single gets a bit lost with the other fresh toppings. I noticed most of the burgers coming out were doubles. The fries were good. They are from whole potatoes, cut in house, and fried in sunflower oil. The inside dining area is bright and cheerful. It's well worth a stop. read more

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I have been here many times and it has always been a great experience. Seems crowded, but they get people IN N OUT quickly. Parking spaces and tables open up quickly. Service is quick, friendly, and professional. Space is clean and bright. Food is always fresh and tasty. read more

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It was great and the wait wasn't terrible. We dined in, and had great burgers and shakes. The cheese fries are not Steak and Shake. The cheese hardened on top. That probably means it's closer to real cheese, but I still like Steak and Shake cheese fries better. I'll just get regular fries next time. I LOVE the Bible verses on all the packaging and cups! Made my day! read more

In-N-Out Burger - New palm trees! - Burgers Near Me - Franklin, Tennessee

What can you say about In-N-Out? This place is consistently so good, burgers are made fresh, french fries are made fresh, and it all comes quick! Even though they were very busy, the staff was very nice and efficient! The store is big and has a lot of seating, but it's still pretty busy when you go there, we waited 30 minutes from ordering to receiving our food. I would always recommend going here for a great burger! read more

In-N-Out Burger - Double double with raw onions and peppers. French Fries - Burgers Near Me - Franklin, Tennessee

Incredible drive through experience! Incredible service and excellent cheeseburger and fries! read more

In-N-Out Burger - Double Double! - Burgers Near Me - Franklin, Tennessee

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As someone who moved from California to Tennessee, I was beyond excited when In-N-Out finally opened here--worth the wait! It instantly brought back a little taste of home. Every time we've gone, the experience has been consistently great. The food is just as fresh and delicious as I remember, and the staff are always so helpful and friendly. You can really tell they care about the customer experience. So happy to have an In-N-Out in Franklin now--definitely one of our regular spots! read more

A full troop of very friendly and helpful employees inside the kitchen, behind the counter, in the hall as well as in the parking lot. Despite a long line, the wait time is not too bad. Burgers are so fresh and delicious. They are even better than those at west coast branches. read more

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We braved the lengthy lines and crowds to give In N Out a try. They were very prepared for the large crowds and had help directing parking. While there is plenty of parking, it may include a short walk to the restaurant if you are going inside. ALL the staff is extremely friendly and helpful. Give them 10 stars! They stay busy clearing and cleaning and checked on us regularly. The counter staff was also great. My only complaint was that the menu is VERY simple and you can order things not listed on the menu so that is a bit of a learning curve. (the not so secret menu is what they call it but it's no where listed in the restaurant) Fortunately we knew we could order a "grilled cheese" for our toddler friend who was with us. That is basically a burger bun with cheese and she loved it so thumbs up. The place was packed so folks were roaming and looking for space to sit. Thankfully due to the aforementioned adorable toddler with us, we caught the eye of some folks who were vacating. There is outside seating but the day we went it was too cold to take advantage of that. The burgers were very good as were the fries. However we wished we had known to order "animal" style on the fries as they could have benefitted from the upgrade to include melted American cheese, caramelized onions, and their signature creamy spread. We'll know next time. read more

In-N-Out Burger - FRIES! - Burgers Near Me - Franklin, Tennessee

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As a California native I am excited that In-N-Out is in Tennessee. I have visited the other new locations as well and they are all amazing. My order was a #2 with grilled onions, strawberry shake and animal style fries. Staff is attentive as always , restaurant was clean and food was delicious. I don't care too much for burger chain restaurants but In-N-Out is one of the few places I truly love. read more

There are few things in life that can make me feel the way a Flying Dutchman, only 1 cheese, whole grilled wrapped, with a neo shake can make me feel. My wedding, the moment my wife and I found out we were pregnant, the first time the Seahawks won the Super Bowl... these all live within the same universe of happiness. Hyperbole (super-bole?) aside, in-n-out is a fantastic place to come and enjoy burgers and fries with friends and family. The menu is simple, it's one of the cheaper options around, and consistently good. They do have a lot of "secret menu" items but the staff is very willing to help you get what you're looking for. I grew up on the west coast and I'm happy to have one of these in Franklin! read more

In-N-Out Burger - Burgers Near Me - Franklin, Tennessee

Not sure why this place is so crowded but apparently a lot of people like it. I tried it again for the 2nd time today since it is always so busy even after not being impressed with the food the first time. Cleanliness and employee friendliness are outstanding. The food not so much. Fries were lukewarm with no flavor or salt and were all only about one inch long. If salt is not applied when the fries are hot, they don't have a chance to be good. The double cheeseburger however was very salty, small patties and just not very good. Cost was reasonable for the type food I ordered. I wish I could like the place due to the staff and clean environment but it's not for me food wise. Other burger chains with less fanfare are better. read more

I knew it! I knew it! I knew it! I knew that I'd be in Franklin on a visit, and be here for the opening of the Franklin In-N-Out. For months I was wondering when it would open. No more wondering, no more waiting. The cat is finally out of the bag. In-N-Out has finally been unleashed on the fine hamlet of Franklin, and what a debut it was. Streams of anxious patrons poured onto the property located on Double Double Drive. All, joined in unison, for one experience. That being, the taste of freshness. The new kid delivered. Every bite a joy of nostalgia. A burger as it should be, and with a smile. Actually, more smiles than I could count! Every employee was beaming. Friendly as all get out too. As busy as they were, there was still time for some banter. I had a blast. It was like waiting in line for Disneyland. The taste of anticipation was almost overwhelming. The taste of the food was exhilarating. The smell of the burgers cooking, intoxicating. In my opinion, the Franklin opening is a huge success, and will be so for years to come. Quick Tip: Actually not a Tip. More of an amusing observation. While waiting in the drive thru line, a young employee was walking between the double line of cars with a sign. She was hocking In-N-Out merch. It immediately reminded me of waiting in line to cross the border into the U.S. from Mexico. If you've experienced that scenario, you'll know what I mean. Scores of entrepreneurs badgering you to buy everything from plaster skulls to ponchos. You won't have to endure this though. The girl mentioned that today, Sunday opening weekend, was the last day for pushing the merch on unsuspecting drive thru customers. LoL, just an amusing observation. At least it was for me, and it didn't deter from my exceptional experience. It actually enhanced it. Go have one for yourself. read more

There is nothing negative I can ever say about this place. Service is beyond amazing, food is some of the best I ever tried, prices are very competitive. read more

Super helpful crew after a concert, the food was hot and fresh. Our first time having in and out! Thanks for taking care of us.

Amazing staff. Massive location. Drive thru seemed efficient and high capacity. Inside and outside seating. You can't beat a double double flying Dutchmen onion wrapped read more

In-N-Out Burger - Exterior - Burgers Near Me - Franklin, Tennessee

best hamburgers that I have ever eaten. I sent my version of a feasibility study to their real estate department and lo, and behold, a couple years later they moved to Tennessee. read more

Service was fast and employees were very friendly even though they were super busy. Food was amazing as it always is at In N Out!

First time eating at a in& out, I had the double , animal fries & shake. Shake was best thing I got , burger was ok, doesn't deserve the hype though, can't recommend the a/ s fries, service is great, ambiance is ok, I wouldn't wait in line to long to go here read more

This is by far the best low carb option for me! Everything was delicious! I would definitely recommend! read more

In-N-Out Burger - Flying Dutchman and tomato wrapped double double - Burgers Near Me - Franklin, Tennessee

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Always great! So glad to see this location open in TN! Double Double all the way!!!!!!!!!! read more

In-N-Out Burger - Menu - Burgers Near Me - Franklin, Tennessee

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So based on past visits to In and Out in California and Arizona I was looking forward to Franklin opening up. I don't know what happened, but my double double wasn't what I remember from 4 years ago in AZ. Much drier ham I timber and the bun doesn't even taste like food. Fries animal style, bleh, gotta add toppings because their tasteless without them read more

I didn't notice a difference in the buns or anything else. It tasted just like the California locations. The service was also amazing and the long line moved pretty quick. read more

Absolutely delicious burger and the fries were yummy too the line was long but moved very quickly. We had a great experience! read more

In-N-Out Burger - Clean and large building and parking lot - Burgers Near Me - Franklin, Tennessee

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Hands down, this is the BEST burger and fries around. The price is less than popular fast food burger places nearby, but the food quality is far better. Yes, the lines can get long. Go during off hours, and enjoy less wait for a late lunch or early dinner. I didn't want to like this place. Our CA neighbors kept going on and on about it, so we finally tried it. IT WAS AMAZING! And the service has been great every time we've come. How these guys can be that kind and happy on a 100 degree day while they're standing on hot asphalt is beyond me, but they did it with a smile. Great job all around for this place! read more

Food is great, service always on point and the ambiance takes me back to Cali. Just happy they are here. Missed my burgers.

I eat In and Out every time I'm out west and I considered it a special treat to get it on the way home from a vacay in FL. My kids had never tried it so it was going to be a first. We practically ran out of gas pushing for a dinner/gas stop in Franklin just to go to this place. Careful with navigation, it messed us up trying to have us enter from the back side instead of right off the highway and we ended up on a very long accidental detour on 840 west before getting back 65 and just taking the exit that drops you literally at the front door. I can't understand why navigation wants you to enter from the west, it was not hard to get in from the east on the main road the restaurant sits on. This location is a beast. It's gigantic and has a huge parking lot. And it was 100% completely jam packed full. The drive through line was way longer than any I have EVER seen at chick fil a, and I thought that was impressive. We went in to eat, ordered pretty quickly, then circled like vultures waiting for someone to get up from a table. I think there were like 15 families doing the same thing. It was scary and intimidating. Once we pounced on a family and scared them into leaving probably sooner than they wanted (so sorry), we sat at a dirty table that was quickly cleaned by a bright-eyed smiling young thing. I think they must employ every teenager in the town. It took quite a while for our food. For me, it was worth the wait. I ordered a double double and it was just like it was supposed to be, although maybe a little light on the sauce. My kids were a huge disappointment to me. One got a double double plain and declared that there was too much cheese. This is my kid that loves every cheeseburger she has ever met, and she didn't like an In and Out double double. Other kid got a single cheese with ketchup and pickle. She doesn't generally like burgers and this was no exception. I was sure they would love the fries, but they declared them "weird" and not enough salt. they were right on the salt, but that's easily fixed with some extra salt. 3 fries were more than enough for all 4 of us. What was supposed to be a quick dinner stop for some burgers took a full hour, and no one was as impressed as I hoped. I got a lot of grief when we arrived home at midnight instead of 11 because of that "stupid burger stop". Hopefully once the novelty wears off, the lines will move quicker. If you change your mind, there's an empty chick-fil-a right across the street. read more

So fresh every time ! In-n-out the best fast food burger by a long shot!!!!!!!!!!!!!!!!!!!!!!!!!!!

Animal style every time. Love the spot, always fresh, always hot. The one in Franklin is new so it's quite busy but the staff was constantly moving, asked several times if we needed anything and didn't stop cleaning. The strawberry shake was so good!! read more

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Awesome burgers & fries! The hamburgers are so tasty! Love the freshness & crispness of the lettuce! The bread is so soft & fresh! They make the fries in house! Nothing is frozen! In addition to great food, the service is EXCELLENT! Kirk that was in the dining room, wiped off our table and brought our food to our table when it was ready! He did so with such kindness and a big smile on his face! Marilyn that was on line duty, was so friendly and she shared wonderful information about In & Out! Calium (?) was also so friendly & welcoming! These friendly & helpful employees created a wonderful ambiance for my dad & me! LOVE the references to Bible verses! read more

In-N-Out Burger - My dad outside of In & Out Burgers! - Burgers Near Me - Franklin, Tennessee

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So glad to see In N Out moving to the South. Best burgers in the USA! Friendly staff with an eye for perfection and brand pride. Really hope you come to Charlotte soon! read more