called ahead to ask whether I could bring my car in for a tire repair. The team explained the…read morepossible repair options and pricing, noting that they would need to inspect the tire in person before confirming which solution was appropriate. They were able to fit me in the very same day and even provided a specific appointment time. When I arrived a few minutes early, they took my vehicle in before my scheduled appointment, which I really appreciated. The service was quick, professional, and they successfully patched the tire. Since the repair, my tire pressure warning light has not come back on. The staff provided excellent customer service and had great bedside manners throughout the entire process. What impressed me most was their honesty and integrity. Before visiting Tru-Line, another business told me the issue wasn't the tire and claimed I needed to replace the tire pressure sensor instead. I'm glad I trusted my intuition and got a second opinion. Tru-Line correctly identified the problem, repaired the tire, and saved me from an unnecessary sensor replacement. Highly recommend TruLine for their professionalism, integrity, and outstanding customer service.

I've been using Tru-line for over 53 years. First, with the founder, Ray, in the basement of the…read moreFerrari garage in Seattle. Then with Ray's son Byron, on Boren Street in Seattle. Eventually Byron's son Doug got involved. Byron finally got fed-up with the Seattle traffic and opened a second shop in Bellevue while Doug running the Boren location. I followed Byron to Bellevue for the same reason as Byron. Doug continues to run Boren with the same quality and professionalism as Byron and Ray. Eventually Byron retired and now Brandon runs Bellevue. Again, the shop is still top-notch. You'd never know Byron wasn't there, except there's a different face greeting you when you come in. Tru-Line is, and always has been, and excellent choice for anything chassis related. Their quality and range of knowledge is outstanding and as we all know, that's a very rare thing in today's world. You can trust Tru-Line to do the job right and treat you fairly.

I had an outstanding experience with LBR Auto Repair and highly recommend them…read more After taking my Lexus RX 350 to the dealership for a routine service, I was told my brake pads had "hot spots" and that I needed about $800 worth of brake work. Before moving forward, I decided to get a second opinion through Costco's Auto Repair Program, which led me to LBR. From my very first phone call, I was impressed. They answered right away, were friendly, and made it easy to get my car in the very same day. Josh and Ken were both fantastic to work with--professional, honest, and genuinely interested in helping rather than selling unnecessary repairs. They performed a thorough inspection and, to my surprise, told me that no repairs were needed at this time. Even more impressive, they didn't charge me for the diagnostic inspection. Finding an auto repair shop you can truly trust is rare, and LBR has absolutely earned my confidence. I'll be bringing my Lexus RX 350 here for all of my future service. Thank you, Josh, Ken, and the entire LBR team for your honesty and exceptional customer service!

One employee in particular, Mason Murphy, really stood out. When I asked if he could repair…read moresomething on my car, his confident reply was, "I can do anything." That positive attitude completely made my day and reminded me what great customer service feels like. Thank you, Mason, for your professionalism and inspiring outlook--you've definitely earned my respect and future business!

I had a really excellent experience with Eastside Auto Care. My check engine light came on a few…read moreweeks ago, but I procrastinated making an appointment. Then my car started leaking a small quantity of oil - maybe 2 or 3 tablespoons. So I decided it was urgent enough, I looked on Yelp, and I chose Eastside Auto Care based on the positive reviews. I called to make an appointment to drop it off on a Thursday afternoon so that they could diagnose the check engine light and the leaking oil on Friday. They said that they would give me a call back between 9-10 AM on Friday. At around 11:30 AM, I called because I hadn't heard anything, and they apologized because they were really busy. No problem with me - I appreciated the apology! They diagnosed the check engine light as a faulty oxygen sensor, said that I needed an oil change rather urgently, and recommended a number of other repairs that I agreed that I needed but wanted to postpone, as I'm in the process of buying a new car. I authorized the oxygen sensor and the oil change. I received another call a few minutes later, apologizing for an error on the quote, and it would be about $20 more than they had originally quoted me. Again, that was totally fine with me because they were apologetic and upfront about it. I told them that if they couldn't finish it by Friday afternoon, it was fine to keep it until Monday. At about 3:30 PM, I called to check on the status of the car and they said that it would be ready Monday morning. Today (Monday), I received a call at about 8:30 AM that my car was ready. I picked it up and I was pleasantly surprised to find out that the total was $200 less than the estimate. They double-checked to make sure that they had done the bill correctly, and they had. They also gave me a discount because of the original error in the quote and for being referred by looking at Yelp reviews. What I would like to highlight in my review are that a few things happened that would normally be an indication of poor customer service - not calling when they said that they would, getting the quote wrong initially and having to revise upward - but because Eastside Auto Care was so courteous and apologetic, I didn't mind at all, and it did not lower my opinion of them. Everybody makes mistakes, and all that we can do when we make mistakes is to own up to them and apologize. I look forward to taking my new car to Eastside Auto Care in the near future!

This is a criminal enterprise. I previously left a positive review based on the quality brake work…read moreperformed by the PREVIOUS ownership. I came to them in 2021, not knowing about the ownership change and happy with previous work because my car losing engine power then turning off for no reason. Turning it back on would fix thr problem for 20 minutes then it would repeat These guys charged me nearly $700 dollars to "replace sensors" and didn't keep the parts they allegedly removed even when I specifically asked them to. Less than a month later the same problem happened on the highway ans the car turned off completely and I needed hundreds to tow it and at that point I had to pay $2k for a new alternator! They refused to return my money. Even worse, when they did their "repairs", they lazily put all the car panels in my back seat rather than under the hood where they belong. Not only completely dishonest work but absolutely sloppy and lazy too.

Jason runs a top notch shop they do excellent repairs cheaper than the dealerships. 2year 24,000mi…read morewarranty on the repairs. I would highly recommend to try them next time your car needs repair! They take great care of my 1992 LS 400 for me.

AVOID THIS SHOP!…read more Deceiving business practice and ethics, received a quote for $3200 to replace a head gasket in a pro master van. And ended up charging me the same amount just to remove our engine leave it all undone and declined to work on it because the engine needs to be replaced for $10,000. Bait and switch con artists working in Broad daylight

Professional, trustworthy, my forever go-to guys!…read more So happy I have found an honest place to take my car. I won't go anywhere else for oil changes and any maintenance issues. I love the way they communicate and follow up.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

I recommended this shop to my daughter for her AC replacement. They did a great job with a 2-year…read morewarranty. Still recommend if you want a trustworthy for my auto.

Great customer service and thorough work! My only complaint is that my parts cost about $27 and…read morelabor was $333. Yikes. They replaced a battery terminal and two tail lights. Still a great experience and I like how they list suggestions for future repairs and appointments with the prices on their receipt

I had a screw missing under the front of my car after driving over a large metal object when…read moreparking it a few weeks ago. I wasn't sure what precisely the issue was but I saw that a metal beam/object was loose so I brought my car to Plateau Motors. They fixed my car for free. Thank you!

DO NOT TAKE YOUR CAR HERE IF YOU VALUE IT'S LIFE…read more Would rate -5000 stars if I could, I am a fabricator and mechanic by trade, and needed my exhaust welded and brake lines redone in the rear due to the exhaust hanging and smacking the brake lines. I had plans to move out of state 3 days after the bracket snapped. Called them up, after talking to various shops, and had accepted I wouldn't be leaving on time, as I didn't have access to my own welder. Low and behold, they said no problem and booked me asap. Let me drop off right then as they are close to me. Told me it would be done next day. Welding "got done" and then everything got delayed by the brake lines delayed arrival. No worries there as it wasn't necessarily their fault. YOU KNOW WHAT IS? The so called "welds" they did, were as I noticed from the beginning, super sloppy, and I wasn't happy already, but that pales in comparison to the convenience of getting it done so fast... OR SO I THOUGHT. These buffoons decided it would be a GREAT idea to use a sideways bolt as a bridge for the gap in the hanger. It's a very simple L shaped hanger that could be either repaired properly or completely fabricated in under an hour by somebody competent. You won't find that here. Competence is apparently not in their job description here. Taking advantage of you rich folk who don't know much about your car. Please do yourself a favor and go to issaquah or redmond, don't even trust these guys with an oil change. Also contacted them after the fact, and the guy I had been dealing with Iliya, acted like he would do something and felt bad, and had me text photos of the broken weld, and zero response. Nothing. Theyarescumbags.

If you're looking for an honest, reliable and fair value, hard working owner and crew... Khea…read more(pronounced "Kia") and crew, including David are just so nice and cool guys! I have been going to them x 16 years for any of my car concerns. Quality, reliable work! Timely and accountable. They do a range of work. Location- where Ski Mart sign is and drive straight toward the back, they're on the back left area.

Auto Dynamics is my wife and my preferred auto care providers. They are super honest and go out of…read moretheir way to provide top notch service. Dropped in today to have an engine cover underneath the suv (2019 Ford Escape) that had broken loose after an unfortunate encounter with a creature in the road. I intended for them to order the parts needed to reattach this cover (my hurriedly zip ties were a short term fix) and set up appointment to repair. They took the vehicle, hoisted it up and replaced 5 bolts that had sheared off. Bing bang boom the repair was done and they did not charge me anything at all. They also took the time to inspect my car battery which passed. I love Auto Dynamix and can recommend them without any reservations at all!

These guys are hands down fantastic. Not only did they get me into the shop in a timely manner…read morearound the holidays, they also adressed the issue best they could - and where friendly/communicative through the whole process. The driveshaft work i needed on my Audi got done, and while they had the car they did a rear differential service as-well. Fair pricing and knowledgeable, will absolutely be returning.

Marco, Nino and crew provided excellent customer service. They diagnosed the reason for my power…read moresteering fluid leak in my Acura 2000 TL . They meticulously and thoroughly repaired my car at a reasonable price and I left happy that my car ran as good as new ! I'm thankful that I found G&M Automotive and will leave all my repairs to them going forward! I want to extend a special thanks to Marco whose customer service was a 10 out of 10! Thank you, Marco for the time you spent with me and the care you provided !

I have been bringing my cars to this shop for over 15 years. Great service and honest workmanship.read more

This is an awesome place. They are kind, quick & concise. We always get our car back the same day…read moreor quickly the next. They explain all the work they do & we feel we can give them our trust. Highly highly recommend!