Great place for an alignment. Took my Miata and then matched my desired specs. Fast and great…read morecommunication.

After a full chassis down rebuild/refresh I needed a proper alignment and inspection. Brandon met…read morewith me when I arrived to discuss the build and my use case. I went in with some more aggressive specs in mind but after our discussion we landed on something much more fitting. Driving home via the backroads the car has never felt better. Well worth the two week wait to get an appointment and totally fair pricing.

These guys were incredible! Professional, fast, very communicative throughout the whole process,…read moreand did a great job with my car. I will absolutely be choosing LBR Auto Repair for any future car needs of mine and am glad to feel like I have a trustworthy mechanic in my corner. Thanks to all on the team!

One employee in particular, Mason Murphy, really stood out. When I asked if he could repair…read moresomething on my car, his confident reply was, "I can do anything." That positive attitude completely made my day and reminded me what great customer service feels like. Thank you, Mason, for your professionalism and inspiring outlook--you've definitely earned my respect and future business!

This is a criminal enterprise. I previously left a positive review based on the quality brake work…read moreperformed by the PREVIOUS ownership. I came to them in 2021, not knowing about the ownership change and happy with previous work because my car losing engine power then turning off for no reason. Turning it back on would fix thr problem for 20 minutes then it would repeat These guys charged me nearly $700 dollars to "replace sensors" and didn't keep the parts they allegedly removed even when I specifically asked them to. Less than a month later the same problem happened on the highway ans the car turned off completely and I needed hundreds to tow it and at that point I had to pay $2k for a new alternator! They refused to return my money. Even worse, when they did their "repairs", they lazily put all the car panels in my back seat rather than under the hood where they belong. Not only completely dishonest work but absolutely sloppy and lazy too.

Got routine maintenance done here a few months ago. I tried this place out because of the overall…read morepositive Yelp reviews and option to book online. My experience with Eastside Auto Care was an absolutely dismal experience that ruined my day. Please try anywhere else in the Eastside if you're not looking to be disgustingly overcharged with pricing practices that completely lack transparency. Made an appointment to drop off my car at 8 am. Arrived on the dot and handed the keys over to Chi. Was told upfront by Chi that it'd take 2-3 hours and need to take a look to get the exact charge price. I bus to work. A few hours later I receive a call from the front desk notifying me that it's take longer because Chi is waiting on a new part to arrive. Then they tell me my car is ready for pickup. I take the 40 minute bus bus ride over and the front desk attendant tells me they actually need a couple hours more for the part to arrive. Another customer waiting by the front desk tells me how the front desk told them a 40 minute estimate that turned into 2 hours wait and counting. Chi shows me the part he's planning to replace and tells me it'll be around $230 total. I go back to the waiting room and nap on the chair due to exhaustion and frustration with his situation. At about 3 pm my car is ready and as I'm preparing to pay the $230 the front desk asked of me, the front desk attendant checks the fee amount with Chi and the the front desk attendant relays to me that the fee has become some $340. I ask them for a breakdown of the price, and they go back to consult Chi. They come back saying the fee includes the charge part and hourly labor rate. At this point I just wanted to leave and get back to work so I paid the amount. I ask him where the key is and he says it should be in the car. I get into my car and find no key. I head back and it turns out they had the key in their collection. They definitely got the best of me by getting me to pay the magically hiked up service fee and playing with my exhausted patience.

Was able to wait and get the OEM brake pads and rotors installed and drive out same day.read more

AVOID THIS SHOP!…read more Deceiving business practice and ethics, received a quote for $3200 to replace a head gasket in a pro master van. And ended up charging me the same amount just to remove our engine leave it all undone and declined to work on it because the engine needs to be replaced for $10,000. Bait and switch con artists working in Broad daylight

This was my first time using Auto Works of Issaquah. I'm a 72 year-old female that usually does…read moreeverything on my own that I'm capable of. Unfortunately, I needed a special tool for this repair. They were kind enough to use the part I had on hand and only charge me for labor. It didn't take long to get an appointment and they took care of my repair quickly. If I need anything in the future, I will be calling them. They are very friendly and they give you an upfront estimate.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

Great Job by entire team and reliable!! Skip the dealership and call Kasey! Wouldn't go anywhere…read moreelse to get my Explorer or F150!repaired!!

Great customer service and thorough work! My only complaint is that my parts cost about $27 and…read morelabor was $333. Yikes. They replaced a battery terminal and two tail lights. Still a great experience and I like how they list suggestions for future repairs and appointments with the prices on their receipt

I highly recommend, they prepared my car for a cross country road trip. They guarantee their work…read morefor 2 years, address questions and concerns honestly. 10 stars+

A great and convenient place on the plateau to have your car serviced. Geoff took care of me…read moredropping off the car in 5 mins (with one short form to fill as a first-timer.) His team did a 60K-mile check-up on my car and found that the rear brake pads needed replacement. Both jobs were done on the same day at a reasonable price. I value his honesty as he could have said that I needed both front and rear brakes done and I wouldn't have been any wiser. A week later, I got my tires changed at Costco. Costco said that they had problem putting my lug nuts back and that I needed to have a mechanic check the lug nuts/studs. Geoff helped me fix them the next day without charging me an extra dime. This is what I call great service! Plateau Motors has just become my go-to for all future car services.

If you're looking for an honest, reliable and fair value, hard working owner and crew... Khea…read more(pronounced "Kia") and crew, including David are just so nice and cool guys! I have been going to them x 16 years for any of my car concerns. Quality, reliable work! Timely and accountable. They do a range of work. Location- where Ski Mart sign is and drive straight toward the back, they're on the back left area.

I've been here twice in the last few months and had a phenomenal experience both times. I was…read morehelped immediately, no appointment, just walk in, and David didn't want to charge me either time. Once was for a tail light replacement and the other time was to remove the engine splash shield that was dragging under my car. I have full intentions of returning in the future for my service needs. It's so nice to feel like someone is looking after me instead of trying to advantage of me!! I'm so glad i found them!

These guys are hands down fantastic. Not only did they get me into the shop in a timely manner…read morearound the holidays, they also adressed the issue best they could - and where friendly/communicative through the whole process. The driveshaft work i needed on my Audi got done, and while they had the car they did a rear differential service as-well. Fair pricing and knowledgeable, will absolutely be returning.

Marco, Nino and crew provided excellent customer service. They diagnosed the reason for my power…read moresteering fluid leak in my Acura 2000 TL . They meticulously and thoroughly repaired my car at a reasonable price and I left happy that my car ran as good as new ! I'm thankful that I found G&M Automotive and will leave all my repairs to them going forward! I want to extend a special thanks to Marco whose customer service was a 10 out of 10! Thank you, Marco for the time you spent with me and the care you provided !

I have been bringing my cars to this shop for over 15 years. Great service and honest workmanship.read more

This is an awesome place. They are kind, quick & concise. We always get our car back the same day…read moreor quickly the next. They explain all the work they do & we feel we can give them our trust. Highly highly recommend!