Run for the hills. They don't care about customers. Only money. Owner straight told me I was wrong with the proof in front of him. Out $90 and stuck with the worst nails you can think of. Please go somewhere else. Run. They don't care about you. Please go elsewhere. Was supposed to be second picture. Over filed and left divets in my nails. read more

Impression Nail & Spa - Uneven, and poorly done French tips and heart - Nail Salons Near Me - Lapeer, Michigan

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When I looked them up, their website says that they have deluxe pedicures. Apparently they don't offer those, and mainly what I am upset about is that I spent $130, including tip and my nails didn't even last a week. Do not recommend, the only reason I went there is because this is the only place that had openings since Covid. read more

Impression Nail & Spa - Nails chipping off before even a week after getting my manicure and pedicure. - Nail Salons Near Me - Lapeer, Michigan

This is by far the best place in the area to have your nails done. Not only is it super clean with a relaxing atmosphere, the staff are all very friendly. I love doing business where the people working there seem genuinely happy and get along well. There does not seem to be a lot of turnover in staff for the years I have been going there... and it's nice to have such a high quality service with friendly faces to come back to each time. read more

First off, this salon is soo beautiful. It is well kept and clean. The ambiance is very relaxing and overall 5/5 stars for presentation/cleanliness. My issue started with customer service. I was 15 mins late (random traffic accidents despite leaving 10 mins early) and I called to see if I could still come in or book another day. They let me come (thank you!). I walk in, a polite girl helped me check in and showed me to my nail tech. Throughout my time there it was clear my nail tech was high. Unprofessional but not the end of the world. I asked her if the light curing my nails will cause us cancer in 20-30 years (half joking). Her response, "well no. Because this is LED, not UV. But you know what will cause us cancer? That dang vaccine they're trying to push on us." I do not care your standpoint on the vaccine, that was unprofessional. Then the final straw was charging me $8 for receiving more than one color nail polish? You've got to be joking lol. I tipped her over 20% since it's the holidays and left. If I had a different nail tech I would probably give this place 5/5 stars. read more

Impression Nail & Spa - Nail salon receipt - Nail Salons Near Me - Lapeer, Michigan

I went there to get my nails done for my wedding and my full set didn't even make it through my honeymoon before the tips broke off. They looked okay beforehand, but I won't be back. read more

The place is nice , but i got a really bad service , the girls that did mine didnt listen about what i asked , she did A terrible job , im really unhappy ! Will never go back there !!!!! read more

Made an appointment for dip nails & a pedicure at 9am. Arrived 10 minutes early waited in my car until my appointment time then has to wait outside in the cold until the door was unlocked at 10 after, upon entering one of the rudest employees seemed bothered I showed up on time for my appointment. No greeting whatsoever , told me to sign in on the iPad which wasn't working. I will say the girl who did my pedicure did a decent job. However I had to wait for one of the owners to do my dip. The worst dip service I've ever had. She was very late and rude. She left glops of dip powder on my nails and didn't smooth out around the cuticle area. Within a day or two dip was chipping off. This salon shouldn't offer sip service as it is not done properly. I was hoping this salon was going to workout for me as it's much closer to drive to than my regular salon which is 40 min drive. I will make the 40 minute drive from now on. read more

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Worst pedicure of my life and expensive..save your time and money.

Horrible . The first time I went there and got my acrylics filled. It made my cuticles all itchy and irritated but because there's not a lot of nail salons in Lapeer, I thought that I'd give them a second chance, pulled in at 8:56 knowing that they didn't open till nine and assuming I'd have to wait which I was fine with but they're open sign was on so I walked up to the door thinking maybe they had unlocked the doors early but they were still locked which was fine but the woman look directly at me as I walked back to my car. The second I got back to my car. Another lady came up and tried to pull in the door also and that lady that just looked at me came up and unlocked the door for her. So I turned around and went in then she basically told me she could not take me until five hours later, but took the Walk in that she unlock the door for that would have really been there after me if she had the same decency to come open the door for me that she did for her. read more

I called last week and made an appointment to get a full set of nails done. I arrived at my 9:30 am appointment and was told "you're not in the book and no one is in till 10 anyways" then the women just walked away and literally ignored and others ignored me when I tried to get someone's attention to figure out the situation. I would have re booked to come back later had she offered or showed any type of customer service. But I really don't want to be a customer somewhere my business isn't welcomed so now I'm off to find a new nail salon. read more

I don't know what to rate this salon honestly. I had a terrible experience but know people who like this place. When I got a full set of acrylics they all started peeling and came off in 5 days. I get acrylics all the time and this never happens. I got a pink regular polish on top and when I noticed there was something in 1 of my nails he didn't want to take the polish off to redo it. He just said "no one's gonna see that". Salon is beautiful though. Really thought it was gonna be nice read more

I came in to get a pedicure as my mothers day gift and was sadly disappointed, it was extremely over priced and they basically washed my feet and slapped some nail polish on my toes. For $30, I expected much more. I live in NYC, so $30 for a pedicure is absurd to me to begin with, I get a mani AND pedi for $20! AND you get a 10 minute massage! It was the worst by far I have ever experienced, I would recommend you save your money and go somewhere cheaper! read more

I thought I get my thanksgiving shellac done with my boyfriend's daughter here. I should of gone elsewhere. The man that gave me my pedicure and manicure did not speak and laughed when I said I struggled with moving my left side as a result of brain surgery. He acted annoyed every time I said, my hand doesn't move easily and stiffens up. He was very rough and the experience was not enjoyable, Additionally, he damaged my healthy nails. He did not ask if he could use an electric drummel on my nails and was rough grabbing at me. I have a nick in one nails now and very raw cuticles. He laughed at me when I said the drummel bothered me. To make matters worse, the polish he used was an old, cheap formula He never said, do you like it. He did not speak only smirked at my obvious discomfort. This seriously was the worst nail salon experience I have ever had. I had to find someone to fit me in when I returned home to fix my nail nick with acrylic prior to holiday.I'm stuck paying more money to correct the rough manicure and now my nail beds are so damaged. My hands are raw and they hurt. Not the treat I thought I would be giving myself. I seriously do not know how they stay in business minus the nice location. read more

This place is very over priced. Very rude to employees. I would not recommend this place to anyone! The lady that runs it does a horrible job at nails, and when you ask her to fix it she gets attitude. She did my nails i went out in the light went right back in an said this is not ok. Not only were they rude but they acted like it was my fault and i should pay more money to have them fixed.. do not go here it you want your nails done right! read more

I went to the salon for a mani/pedi yesterday with my sister. We were having a spa day and started with our nails. Emily did ny pedi, and Ann did ny mani. They were great, and I also made another appointment for next month. I highly recommend Impressions. Thank you to Lena for helping me pick my polish, so many choices!!! read more

I had a pedicure and manicure and must say what a friendly staff and awesome service I received! Can not say enough good things . Got just wanted , from professional talented staff . read more

The salon is clean and comfortable. The owner did my manicure and he was so nice! My nails look amazing, the price was competitive and I had a great experience! I'll be nack' read more

Not impressed. I really wanted to like this place after hearing it was pretty popular in the area and nice on the inside. First off the pedicure was not the best, I feel like the employees doing the pedicures were unhappy with their jobs. My woman was kinda rude and kept telling me to hold my own foot up in the air!!! What the heck. I'm there to relax not hold my foot in the air for 5 minutes. I had one woman start my pedicure and a second one finish it... which was kinda weird. Lol after that was done I got shipped off to (I think one of the owners) another woman to do my acrylics + gel polish. I had an inspiration photo of what I wanted color and shape and asked if they had a color similar. She handed me about 4 swatch rings without suggesting one or grabbing ones with the color I asked about. I asked if she would be able to draw and eye on my ring finger nails and she immediately shut that down saying no I can't and laughed. They advertise nail art on their website... she did pretty good on the shape and applying the acrylic. BUT... the gel manicure was so sloppy. I have had to file down the hardened gel that seeped off my nails. There is nothing that irritates me more than a rushed polish job. No hand massage, no cuticles pushed back. For a basic pedi & gel acrylics I paid $85. I was hoping to love this place and become a regular but customer service wasn't up to par along with my experience with my nail tech. read more

Relaxing, clean, very nice massage chairs, beautifully decorated, friendly staff, and a great pedicure = 5 stars!

Had a great time there with my mother-in-law, sister-in-law,niece and my sister-in-law's mom! They had 9 pedispa chairs that they could accomodate us all! The staff was great! Extremely relaxing! Good selection of drinks... coffee, tea, sodas, teas, water! read more

Beautiful inside. The message chair is to die for. They have a multitude of packages, some are pretty luxurious, the basics if you are looking to save money. I will be coming back. Totally worth the 30 minute drive. read more

I come here regularly for pedicures and have consistently been pleased with the service and results. The salon is always clean and the staff are friendly. read more

This is by far one of the cleanest nail salons around. They have tons of colors available. The only downfall is everyone loves to go there & they don't always have enough staff to keep up from start to finish. Sometimes it feels like they rush a little bit, but they make up for it in friendly conversation & always remember repeat customers. read more

I drive an hour, from East Lansing, for Erin to do my hair. I have been happy with every cut, color, & updo she has ever done for me. She is a color expert and her updo's are amazing! read more

I waited for over an hour to get a pedi. They never got to me, and didn't say anything to me. Even as I walked out. I guess client stability doesn't really matter to them. As a busy Mom, I value my time. I really wish I would have just stayed home and done it myself. At least then my feet would be done. Don't waste your time or money. read more

Awesome service, I walked right in and got Greg, he's so professional, but fun and knows what he is doing. I went from boring brown to a nice cherry cola. He knew what looked good and I'm in with it. I don't live here, I was here on vacation and It turned out awesome. Thanks guys read more

Impression Nail & Spa - Hair afterwards - Nail Salons Near Me - Lapeer, Michigan

Great family and polite, timely, professional service. I've come for years and enjoyed it every single time.

My nails always turned out great, but they are rarely open after 5:30 even though the door says 7pm. The price is kinda high ($45 for acrylic fill with shellac) and it's hard to get in/out in a intent fashion since they don't take appointments. I finally had to find a new place because I couldn't make it there after work before they close. read more

DO NOT GO HERE. I live in Atlanta and go to a very nice place there and it's actually cheaper than this joint. Plus I get way more for my money. At this place, they charge $5 just to take off your gel polish - which meant I paid $5 just to soak my hands in a bowl of acetone. No foil wraps. Which also meant they filed the crap out of them to the point of being painful. I asked for a full manicure and he didn't even touch my cuticles. Which makes the whole manicure look pretty jank. In Atlanta (the city, not the suburbs), I pay $50 for a pedi and gel mani and I get glorious treatments and massages (and a glass of wine or two!) and my nails always look fabulous. At this place, I paid $60 for a lackluster pedi and crap manicure with a side of dried out skin. Save your money guys and gals. Probably better off using it for gas to drive to another town for a better experience. read more

This is ONLY based on a pedicure: I hate to say this but the whole experience was a lot like torture. The lady was very nice but you sit on a BENCH. There are pillows but a bench is a bench; they're not made for comfort, it doesn't matter how many pillows it has, unless you're laying down....and they use a foot spa exactly like the one I have AT HOME!! Also (and ALMOST the worst part) she filed my nails so violently (upwards from the corner bottoms) and long that it felt like she was going to rip my nails from the nail beds. Yes, kinda like when you bend your nail up backwards, only in slow motion for about five minutes; at the same time almost giving me repeated paper cuts UNDER my nail. I think she must have learned this technique in Nam. However, that wasn't the worst of it...what was the worst part you ask? I ended up paying a whopping $50 to be tortured!! I'll NEVER go back. Almost next door there is a place where, although most of them don't speak English (and they don't understand you either so if you want something special, you take your chances on what you get, lol, which is why I chose to try Innovations in the first place), it is much more relaxing and COMFORTABLE! And pretty much the same amount of money. I'll take my chances that I might end up with an orange French pedicure... read more

I travel 30 minutes every two weeks to go to this nail salon. The staff is always very friendly and does a wonderful job. My favorite part is the quiet, relaxing atmosphere unlike most nail assembly lines. Free beverages upon request make my relaxing pedicure and nail fill worth the drive. read more

Save your money!!! No massage, they didn't remove my clear polish & I could've done a better job polishing them myself.

I just had my hair done today. I had recently dyed my hair a horrible dark brown and went to get it dyed lighter and cut. Erin did my hair and she was nice, however when i told her what I needed done she acted as if it couldn't be done. She instead gave me a Malibu, foil highlights, and cut my bangs ridiculously short. I paid $130 for something I hated and didn't need done. If they can dye a womans hair from black to blonde they could have dyed my hair. I am so beyond upset and will never return here, This was not the first time I have had problems with them. read more

Unfortunately the people who work at this salon are nasty, vindictive people. They lie, their prices are too high, and they don't care how you feel when you leave. Never going back! read more

I don't care for the prices but most of all the way they treat their customers. It seems like they act like they are better than everyone. Especially the lady that owns it. She just thinks her shit don't stink! Her husband seems to be the nicest. Also, they talk crap about their customers in Vietnamese & they think people don't know what they're saying about them. I have a relative by marriage & he has taught me enough to put together words to figure out what people are saying & I was APPALLED when I heard what they were saying about their customers & about me & I totally called them out on it & I am a big tipper, well they got nothing from me & I refuse to return!!!! I must say that i love the salon & the atmosphere. I do give that part a 5 star all the way. My nails always seems to snap off too. I've never had that problem before until I went there. For the money they charge I'd rather go somewhere else & be treated with respect. They are the rudest business people in lapeer. I drive to Oxford now. There's no nail place in lapeer that I've been happy with. There is only one salon that I have not been to, but I didn't know it existed until recently. I am sorta new to the area. I may stop in over there & check it out. I DO NOT recommend going over to impressions if you're looking for friendliness & decent prices. read more

Let me start with the fact that I waited nearly a hour JUST for a fill and polish. The older man and woman wondered around like there wasn't any clients in the salon. The younger woman was doing three different clients nails. And the younger gentleman disappeared into the back. Which I am assuming was a deserved break. Honestly though, why were the older two not doing anything. Then I got yelled at for getting my nails filled somewhere else a week and a half ago. Excuse me but it is none of your business where I get my nails done. And also they keep up charging me, first fill was 17.00 and I left a decent tip. Second fill here was 20.00 three dollar up charge for a TRIMM, this fill I waited an hour and they charged me 25.00 for a fill. ARE YOU KIDDING ME?? will not be returning... I had high hopes for this place. read more