Very happy with my visit to this office. I really appreciate the ability to schedule appointments…read moresame day as I have a very unpredictable schedule and needed to make my appointment last minute. The whole staff is super fun and friendly and the office manager was very helpful as well. Prices are also very reasonable. I'll be coming back for my regular cleanings!

I will start out saying the man working the front desk was nice and I think his name is Alex. He…read moretried to be helpful. I went in for a denture repair and the person who took me back took me to do X-rays. When I told her it was a denture repair she said she had to x-ray first. That was obviously to rack up my bill. She said she had to do them and the she would "see if the lab tech could fix my dentures". I told her so needed to know IF he could fix them first and she rudely told me to give her my dentures. She came back and said it would be a week because they had to order the tooth so I could go somewhere else and maybe I would not have to wait a week. I left very upset and decided to go back in because I didn't know what to do. Alex was super kind and told me the tech might have a close match. While I was waiting my daughter found someone who would send my dentures to the lab and have them back to me the same day. I hope my experience was because of one uncaring person but the fact they wanted to do x-rays for a denture repair tells me they are all about the money.

I had such a positive experience getting my wisdom teeth out here! The doctor and staff were so…read morekind, caring, and made me feel completely at ease from start to finish. They walked me through everything and checked in often to make sure I was comfortable. My recovery went so smoothly--much better than I expected--and I truly think that's because of the great care I received. I'm so grateful to the whole team for making something I was nervous about feel easy and stress-free. Highly recommend!

I have had multiple complex surgeries with Dr. Mcphillips & I couldn't be happier with him - & his…read morestaff. They are the most professional & pleasant anywhere! Dr. McPhillips always goes the extra mile to thoroughly explain the procedure & aftercare. I am so glad I found them!!!

I made an appointment for a Saturday at 3 pm which I came in for and the entire front office was…read moreempty and pitch black. I waited for maybe thirty minutes before someone finally came up there, looking confused and asked if I had an appointment. I said yes. They seemed surprised and said the dentist had gone home for the day due to an emergency and I needed to be rescheduled. They did not give me any advance notice or even seemed prepared that I'd come in for my appointment. They rescheduled it for the next Saturday and said their availability was at 10 am. The text confirmation I got actually said 10:45 am. I arrived the next Saturday at 10:45 am for my appointment and waited over two hours to be seen at 1 pm. This is incredibly poor time management and preparation. Bonus points though as the dentist and assistants themselves were absolutely lovely and made the experience fun and friendly, I still wouldn't mind coming back just for that. However, IMPORTANT NOTE - they do not tell you until afterwards that they only accept card information for payment, not tap or anything else. This makes it really difficult to pay if you don't have a physical card.

I would like to provide an update. I have still not received my retainers after completing my…read moretreatment almost a year ago (March 2025). I have not been contacted by one person from this location or the Western Dental / Brident business office. Regardless of what they list as a response to this review, no one has reached out or tried to rectify this situation. I stick by what I initially ....this place needs to be shut down and a class action suit should be filed.

So sad to see that this office has turned over again! Loved Dr. Corbet and really liked Dr…read more Carmen. The dental assistant had to ask for help to operate the equipment and talked me into a fluoride treatment. I really thought they forgot about me before the dentist came in. The dentist came into the room, never introduced himself, did not even have his name on a badge or scrubs, and didn't even sit down. He looked into my mouth while standing. They forgot the fluoride treatment. Someone came in and tried to have me leave a Google review while she watched me. Just a very awkward and non-professional experience. I will not return.

I was told my dental treatment would be covered by my insurance. it wasn't. My insurance company…read moretold me the claim was denied due to the dental office incorrectly filing. I am now being hounded by a collection agency as the dental office will not take responsibility. Terrible communication by this office.

Dr. Steinberg and Kathy are amazing. While it has been many years that I have seen them, the…read moreconsultation and work performed sent me on the right track for my long-term oral plan.

From the owner: Dr. Donald J. Steinberg is an award-winning periodontist in the Dallas - Forth Worth, TX area, who…read moreis board-certified by the American Board of Periodontology. He graduated from Southern Methodist University, University of Dallas, and the Baylor College of Dentistry in Dallas, TX. In 1988 while at the Baylor College of Dentistry, Dr. Steinberg received the Dallas County Dental Society's Founder's Cup Trophy for his work on the regeneration of lost bone and tissue. With decades of dental and periodontal experience, his is a leader in his field with immeasurable experience with complex cases in implantology, bone regeneration, gum disease, cosmetics, and more. The National Consumer Advisory Board name him a 2015 "Best Dentist for Periodontics & Implant Surgery," and was named a "Best Periodontist" by Texas Monthly Magazine. Dr. Steinberg is very respected by his peers, and is known for his compassionate chair side manner.

Nice people at the front desk and very knowledgeable & caring providers. The only downside is they…read morealways seem to be running behind. Appointment can be at 2pm and you're not going to back until like 15-20 minutes later with long wait times in the chair afterwards. If they can improve their time management, this would be a 5 star experience. Come here with plenty of patience, or else it can be frustrating for some people. Great service otherwise!

Alright, so... This…read morereview is based on the billing, nothing more or less. As I reviewed below, the customer service, the cleanliness, and the staff are all wonderful. The care they put into their patients seems genuine, just as the type of care; or maybe that's where it gets questionable. With what I'm here to share, it may sound as if, I'm contradicting myself. Now, billing. I'll say this, now. I'm very grateful I understand medical billing, even with this being dental; some things follow suit. On: 10-28-2023 - They took over my treatment (my braces were already on, I moved and needed to find a new Orthodontist) X-rays were taken at the same time. Nothing needed to be corrected or changed, I picked up from where I left off. Meaning, that being charged for services as if I was starting as a brand-new patient, wasn't necessary. 06-2024: My braces came off - I had a full cleaning. At that time, they wanted to do another complete set of X-rays. I mentioned, that I had them done in October of 23, and the insurance will not cover another set within the same year. They said that would not be a problem and if so, they'll take care of it at that time. I will have to deal with that on my own, I should have asked for that in writing and I didn't. Needless to say, the insurance did not cover those sets of X-rays. I was also, looking at what was submitted to the insurance and what was billable/paid. From the dates above 10/28/23 - 06/20/24: They billed my insurance a total of $9,094. $76 - Oral Hygiene Instructions: This is something I was billed for, but I'm a grown adult, I know how to take care of my teeth and should not have been billed for this. My insurance did not cover this and I will not, either. $22 - Flouride: This is something I get once a year and will pay for out of pocket, but this is something I was not told would not be covered by the insurance. However, I already knew this. I am faithful to getting my teeth cleaned every six months, with my prior dentist, I've never had this issue. I always knew what my costs were before my cleaning and my costs were only for my, fluoride. If you choose to visit this office, I'd suggest you get the procedure codes for what will be done, YOU, call your dental provider and get the coverage information for those codes. When it comes to Orthodontics, I would suggest you look elsewhere. Again, their staff is wonderful, and the customer service is excellent; but when my money is being mishandled, that cancels out everything else.

My husband and I have been to many dentists in our life together of 51 years and before! Dr Halpert…read moreis the best! I love his presence- very professional and personal! I have really problem teeth and he has taken great care of me! I love his office staff, Patsy, Caroline and everyone! Thanks so much Dr Halpert! Susan and George Grimes

I went to Dr. Halpert for about 13 years. Service was impeccable and he is about as good as it…read moregets. The office staff and hygienists are friendly and skilled. The work he's done on my teeth is outstanding. He can be quite particular - but don't you want that in a dentist?

I was extremely pleased with everything about this dentist and location. Both the staff and…read moredoctors were very, very friendly. The billed amount was very reasonable. They handled my insurance up front with the exact charges and nothing to deal with after the fact. All in all, I was extremely pleased. I had seen a couple bad reviews (and lots of good reviews) of this dentist and was just a little wary when I went in to have a tooth extracted. But, I certainly had nothing to complain about from my experience.

I had a great experience at Dr. Dugan's office. I have horrible dental anxiety, however, Dr. Dugan…read moreand his staff helped to calm my nerves. I had a nasty infection that I kept putting off because of my fear of dentist. The blister got worse so I finally decided to go see Dr. Dugan. He answered every question that I had and drained the blister that same day! This was the best experience I've had at a dental office.

10/10 Top notch service and excellent bedside manner. They made me feel comfortable and like I was…read morea part of the family. Highly recommend. They make dental work a breeze!

I can't recommend these people enough. I have severe anxiety when going to the dentist and they…read moretook a lot of their time to make me feel comfortable and explained everything when I know they didn't have to. I feel super comfortable going back to them for the follow up treatment that I need. You can tell they actually care about their patients and giving them to correct treatment needed and no cutting corners. These people are amazing and I can't say that enough! Phillip W.

Dr King removed my 2nd and 3rd molars, lower jaw and then grafted bone onto the jawbone to prepare…read morefor two posts or dental implants, this over the course of two years to allow for healing. I then went to a dentist to install the crowns onto the new implants, only to learn that Cris King has installed the implants too high, leaving no room for the crown. Dr King suggested a 2nd opinion from a dentist he referred, that dentist concurred, there was no room for the crown...the remedy, a double root canal for the upper molars so that they could grind down both uppers. All of this was very expensive...I want my money back, but Dr King will not respond to any or my phone calls or email. He is not an honorable man, beware of this one.

My daughter had a set appt two months in advance. We didn't plan a vacation for the long weekend…read moreand she was mentally prepared (despite being terrified of needles) but were called just days before, canceling the appt. This is the SECOND time an appt has been canceled because the doctor didn't want to work those days last minute so he upended everyone's schedules. Having already spent a lot of $ I'm not getting back, for the consult, I'm outraged at the unprofessionalism and lack of caring from this practice. Days off should be on their calendar way in advance so people can plan. Reconsider before going to this office. You will be disappointed. Edit: The doctor called and will be in the office that day to do the surgery. I appreciate the call and scheduling.