I have an issue with grinding my teeth, which was unrealized until I went to Dr. Bentley for…read morecosmetic dental work. Dr. Bentley gave me back my beautiful smile with the help of his amaaazing staff. His office staff kept me informed, made sure my insurance was utilized to the best of my advantage saving me thousands of dollars. I also had a mouth guard made to help with my grinding. I'd like to add my calls were immediately answered, even when the office was closed. I couldn't be happier!

This was my third visit to Bentley Dental and I have been more than pleased. The friendly and…read moreefficient front desk staff always greet you when you walk in and work so easily with you on the paperwork before and the payment after your visit. I have never met a better dentist than Dr. Bentley. My dentist of 20 years in Grapevine retired and I found this practice based on all the positive comments on Yelp and social media. I was not disappointed. I just completed having a tooth extraction and a crown replacement and both procedures went like clockwork. Dr. Bentley talks you through the whole process so you always know what to expect and his personality has a way of keeping you calm. He is very knowledgable and presents all your options for you to make the best decision based on the facts. I normally don't do a lot of reviews but was so happy with the work that was performed for me. If anyone is looking to have any dental work done - I can highly recommend Dr. Bentley.

They remodeled !!!!…read more I feel like I'm at a luxury dental office now! Their service was always impecable but now the inside matches! Haha no offense. My usual tech was out so I was helped by Snow and Liz. They let me yap away. I didn't feel rushed and I was still out before 9:30 and my appt was for 9. So far it seems that everyone enjoys working there and it makes the experience great all around !

Very rude, my mom and 2 little brothers went there only for a checkup nothing big and one of the…read moreladies there told her that she wasn't supposed to be there (she never gave a date she just said that if she could come early in the morning that that's fine aka 9 in the morning) Now if you were told that I'm sure you'd think ok that means tomorrow at 9am as the lady said just never gave a date, They give people 10$ gift cards just to leave a review which is quite interesting if you ask me. I used this dentist when I was younger and never liked it, as a customer it's crazy that you can get upset only because YOU made a mistake and don't want to take care of it in a good and kindly manner. my mom wasn't rude at all she was just confused on why the lady was acting the way she was, WERE the CUSTOMERS and the way this dentist has treated us is absolutely disgusting! i won't be going back there and hopefully everyone who sees this understands, i will be leaving a review everywhere so everyone can see how bad this dentist truly is.

My husband went here 5 years ago and wanted to go back for second opinion - we drove hour and 20…read moreminutes for him to feel comfortable and cared for! Excellent staff... and Dr. Phams amazing!!!!! day after extraction and cavities filled and doing great!

If I could give no stars I would…read more I initially visited this office for an appointment with Dr. Pham to check an implant she placed. Upon arrival, I was unexpectedly met with a balance from 2022--one I was never informed of, despite having paid my balance at my last visit. Back in 2022, I was persuaded to undergo a deep cleaning, even though I had no history of needing such treatment. The office failed to verify that my insurance only covers two sites per visit, leading to a denied claim. They later resubmitted the claim, falsely stating that I required the entire treatment in one visit due to "severe dental anxiety" and that the procedure took two hours. Neither of these claims were true--I have never had dental anxiety, and my visit lasted about an hour at most. When I returned in 2024 to have my implant checked, Dr. Pham refused to see me unless I paid the disputed balance. The situation was poorly handled and disappointing. After posting my initial review, Anthony, the office manager, reached out to apologize. While they never offered to check my implant again, he did seem sincere, and the office ultimately forgave the balance. My issue was never about the money--it was about the lack of communication. Because of Anthony's effort, I agreed to remove my review. Fast forward to 2025, I continued experiencing concerns with the implant Dr. Pham placed. I reached out to the office, hoping she would evaluate it. I spoke with Anthony again, who said he would relay my concerns to Dr. Pham and instructed me to call back the next day. When I followed up, I was told that Dr. Pham refused to see me because another dentist was providing my routine cleanings. For clarity, I have not had any major dental work done--only standard cleanings twice a year. I approached Dr. Pham as a paying patient, simply seeking her expertise on her work. I wasn't looking for a favor or free service--I just thought it was reasonable to have the doctor who placed the implant assess it. Not only did Dr. Pham refuse to see me, but she also didn't have the professionalism to speak to me directly. This experience has been incredibly frustrating and disappointing.

Dr. Nishi Arondekar, Krystal, and Elsey were all amazing! The attentiveness, flexibility, care,…read morepatience and professionalism displayed made this dental experience the best one ever. Getting your teeth cleaned and examined can be a nerve wracking and invasive experience. Fortunately my concerns and questions were all met with transparency and reassurance. My family and I have finally found our Family Dentist and I'm actually looking forward to my next visit!

I started researching the local area dentists through the Texas State Board of Dental Examiners and…read moreDr. Arondekar (Primrose Dental) was the only one of the few that I reviewed which had no recorded patient complaint or disciplinary action history. Also, the dental program that she graduated from at the University of Michigan is ranked number one in the nation. The office visit confirmed the expectations with extremely professional and caring staff in a fully patient centered practice that does not suggest the usual unnecessary treatments to every patient or the common dentist practices of running from chair to chair to maximize their profits. The last patient of the day received the same attention as it is often the case with the early morning appointments. Also, all the traditional paperwork is digital at this practice and the equipment and the panoramic display of the dental x-rays were additional benefits. Furthermore, the practice offers affordable care even to the uninsured which makes the overall experience an amazing value proposition.

Dr. Dube and her staff are awesome. I have terrible anxiety when it comes to dental work as I'm…read moresure the majority of the population have similar issues. They are very thorough and made me feel at ease and calmly communicated everything very clearly. I would highly recommend Dr. Dube and her staff for any of your dental needs! James Teal

A dental emergency needs immediate attention. After doing the Invisalign, Dr Dube, and dental…read moreassistant, Anna constructed a set of temporary veneers made from an acrylic material cemented onto my teeth with temporary cement. The process took place on a Thursday. The following evening I noticed an issue with the temporary; a part of the temporary had a hole. I called the emergency line at Smile NRH at 10:20 pm. At 10:25 pm, Dr. Dube called back, providing her cell phone to receive the photos. She adjusted her schedule on Saturday morning to get me in to fix the temporary. Dr. Dube followed up on Monday to ensure I had no other issues. In addition, Jackie is accommodating. She works with you and your dental insurance, scheduling appointments and following up. Robyn is one of the best hygienists. She is thorough and caught my bone atrophy, where I got immediate attention to prevent further bone loss. Dr. Dube and her staff are knowledgeable; empathic they genuinely care about their patients; there is communication setting proper expectations. Thank you, Smile NRH Amanda B.

I have always had the best dental care at Trail Creek Dental. The doctors, hygienists and staff are…read moreall great. I would recommend this practice to anyone and everyone.

I don't like going to the Dentist, not because I fear the work they do, but most I have been to…read morehave tried to milk me for more money in some way. The work the dental technicians at Trail Creek do is fine. I've had no complaints there. However, when it comes to their administrative staff I am absolutely finshed with them. They've messed up the schedule on my last two cleanings. They messed up the schedule on my wife's last cleaning and were very rude to her. To the point the lady at the desk wouldn't talk to my wife and walked away. Then they snuck in a $50 missed appointment fee for "my" missed appointment on her bill and didn't tell her they were doing it!! When I called and discussed it with them, there were no management around to discuss it. I gave them a chance at making this right and I will not be back. Don't write trite response just to save face. Just another bad Dentist.

I called for a cleaning appointment and the receptionist put me on a hold that seemed kind of long…read more Then surprise! There was a cancellation and she could get me in that day! The dental hygienist was friendly, professional, and proficient. She took great care to make sure I was comfortable and was very patient with my needing frequent breaks, so a special thank you to Amanda! Dr. Schooner performed my post-cleaning exam and was relaxed, quick, and friendly. I also didn't wait very long past my appointment time. The appointment lasted about 1hr 15min or so, which actually isn't bad at all, considering I hadn't had a cleaning in 4 years, and that it was my first time at his practice so X-rays also had to be done. Overall I appreciate how they made an unpleasantness that is a dental appointment as painless as possible. I will definitely be using them for my primary dental care moving forward.

I've been seeing Dr. Schoonover for about 5 years. Since day 1 to present Dr. Schoonover and his…read moreteam, Melissa and Amber at the front desk, Amanda the hygienist and Elena his dental assistant have all had wonderful attitudes and the experience and service have been amazing. They try to work with you to get you scheduled in a timely manner. They are on time for scheduled appointments. No unnecessary waiting or delays. They've even worked outside their schedule at times to be accommodating. Thank you to the entire staff.

I needed an old crown replaced - After initial consultation Dr. Britton said he was not going to…read morehelp me with my issue, Said he didn't know if someone else may be willing to assist me but he was not going to- just like that! Glad I didn't stay, because I eventually found an excellent, caring , dentist and all went well. So there you have it! - Good Luck !

Very courteous and professional staff. Clean environment and great music. Always have fun…read moreconversations too.