I have always had the best dental care at Trail Creek Dental. The doctors, hygienists and staff are…read moreall great. I would recommend this practice to anyone and everyone.

I don't like going to the Dentist, not because I fear the work they do, but most I have been to…read morehave tried to milk me for more money in some way. The work the dental technicians at Trail Creek do is fine. I've had no complaints there. However, when it comes to their administrative staff I am absolutely finshed with them. They've messed up the schedule on my last two cleanings. They messed up the schedule on my wife's last cleaning and were very rude to her. To the point the lady at the desk wouldn't talk to my wife and walked away. Then they snuck in a $50 missed appointment fee for "my" missed appointment on her bill and didn't tell her they were doing it!! When I called and discussed it with them, there were no management around to discuss it. I gave them a chance at making this right and I will not be back. Don't write trite response just to save face. Just another bad Dentist.

If he had a conscience he wouldn't charge a little old lady an exorbitant amount of money to simply…read moreglue a bridge back in! No tools, no X-rays, all he had to do is cement my bridge back in! My nephew, a dentist in Houston told me maybe 200.00 charge to do that. Dr Taylor charged me over 600.00!!!! It fell off again! So disappointed. He came recommended to me! I returned voicing my opinion about the charge and that it was a ten minute appointment, no instruments, x-rays, nothing! Oh and also no apologies! Done!

This man is in charge of my teeth. His staff is efficient and personable…read more Every time I have cause to visit another oral health practitioner they always comment on the handiwork in my mouth. Dr. Taylor has replaced fillings, crowns, and kept both my husband and I out of trouble. He referred me out once for more specialized attention and that person was fantastic too. We are the same vintage, so I love the rock n roll playing in the back ground and hearing of his travel, his two girls and he is a bit of a foodie; so we have lots to discuss. Of course, I have do to a lot of listening ;) Most important he has Never Ever hurt me. (and I am a huge baby). It is very obvious, when you are in his chair , that Dr Taylor truly loves what he does and cares about his patients. Enjoy!

I've been going to this office for years. I've recently started seeing Dr. Vu for any of my visits…read moreand he is the best! Definitely a character! If you're ever feeling anxious about your visit, he'll definitely take the edge off. Always telling funny life stories. I also scheduled my cleaning with Will and he was super gentle.

The staff and doctors are always amazing, welcoming & brilliant. I had to wait a little bit for my…read moreappointment (which was TOTALLY fine--I had plenty to read!) and they were so kind to give me a Starbucks gift card at the end of my visit Also I had a little discomfort when first starting my filling and they took care of me by numbing me a up bit more. 100/10 recommend this place to everyone!

Although this Office was not my first choice, it was the best choice I could've ever made. The…read morereceptionist, Demetria, was so transparent, professional, polite, and patient that she made me want to find out all the services they provided at Glade Modern Dental. Dr Arnal was extremely thorough and did research on my medical history before I attended my first appointment with him. Then I was concerned about the cost of the work that needs to be done on my mouth. They were not like Monarch Dental at all. They were not out to drain me financially, and put me in debt. She carefully looked at my bill and knocked off thousands of dollars. Then she was concerned about payment because her goal was to give me the least amount dew with comfortable payments. I am on a fixed income and she set up everything so that it could be paid on the same day. I was truly grateful. I'm very pleased with the financial outcome. The office is well lit and clean. The care you receive is top-notch and the overall Office experience is inviting, serene and comfortable. More important, everyone makes you feel like you're at home. The most comfortable dentist office I've ever been to in my life.

Nice people at the front desk and very knowledgeable & caring providers. The only downside is they…read morealways seem to be running behind. Appointment can be at 2pm and you're not going to back until like 15-20 minutes later with long wait times in the chair afterwards. If they can improve their time management, this would be a 5 star experience. Come here with plenty of patience, or else it can be frustrating for some people. Great service otherwise!

My review is based on customer service as we prep for new braces installation. Chamille in the…read morefront has been such a huge help throughout the process. So thankful for her being so thorough with explanation of the process and all that comes with new braces. Dr. Grace has been awesome too through consultation and installation.

DO NOT GO HERE IF YOU CAN AVOID IT. My dental implant fell out within two years. My new dentist was…read moreso confused because that is unheard of outside of the first dentist (bridents dentist) doing the procedure wrong. Then brident waited until the last month to submit my insurance claim and submitted it to the wrong insurance. By the time they submitted it to the right insurance it was past the claim time and my insurance wouldn't pay it. Of course these money hungry lack of accountability parasites sent it to collections. What's best is that they won't give me access to the information I need to get my dental repair done without a payment, which is fully illegal btw. On top of that it took me two weeks after my implant fell out and over 25 calls to be able to get ahold of someone and once I did the chick was so rude, but that's not surprising, they were rude every time I was there as well. Get your dental work literally anywhere else. I would rather let all my teeth rot out of my mouth slowly than have to go here again. Thank goodness my new dentist actually cares.

There is a Monarch Dental less then 4 minutes from my house and I pass by 2 more Monarch Dentals…read morejust to go to this location at Glade Park in Euless. I am not a fan of going to the dentist but Dr.Kol is amazing! Not only did she put my anxiety at easy she also took the time to explain everything in detail along with exactly why my procedures needed to be done. I completely love her philosophy of not feeling uncomfortable or pain. There were many times that my jaw would start to cramp up and she was more then willing to help loosen my jaw and get the cramp out and give me a small break to rest it. I have never had a dentist willing to give my mouth a small break. Over all my experience at this location is truly the best I have ever experienced. Reeba and Jessika are super friendly. They both explain everything ahead of time and have this calming attitude that helps make doing to the dentist office a more pleasant experience. Ashely took care of my general cleaning switch had been years since I had it done. I loved how informative she was and evening taking the time to show proper flossing! Robbi and Nicole, have the best customer service. The first time I visited this office they helped me come up with a payment plan I can afford. I have also been able to see their kind personalities not only with me but with other clients as well. It really is a pleasure being greeted by them when I go for my appointments. I could not of asked for a better experience from the moment I walked in the door to my procedures and to goodbyes when I left. I am more then willing and happy to drive from NRH to Euless to this Monarch Dental location to see Dr.Kol and her team!!!

Front office has poor customer service skills, including the manager, Rachael. I think her last…read morename starts with a 'B'. When I asked for her business card, she said she didnt hv one. There was no greeting when I arrived...just handed me a clip board after I gv my name. I arrived an hr early as I had to update my info. I've been going to the Bedford location 7+ yrs; seems the front staff changes often bc I didnt recognize any of them since my last visit abt 6 mos prior. I've never had any issues until yesterday. The manager did not follow HIPPA guidelines by discussing (LOUDLY) my concerns/questions as I was standing in the lobby w other patients. I told her she had a hostile demeanor which I feel was bc I was inquiring abt a screening that I thought I could decline. I've declined other svcs in the past and nothing was ever said so I thought it was ok, especially since Medicare said it was optional. When I told Rachael what Medicare said, she said Medicare CANNOT dictate treatment plans or tell them how to run their office & said I was free to leave if I wanted to. She kept interrupting me when I was trying to clarify my question. I never raised my voice as I felt this was a personal matter & I already felt humiliated that other patients were listening & staring at us. I eventually told her I did not want to discuss my personal business in front of others. She then took me about 3 feet away where patients could still see AND hear us. Regardless of how low I spoke, she continued to speak in a loud hostile tone. When I told her she was being hostile she said 'not at all' and continued her same loud tone. She would not let me get my full questions out before interrupting me. After the back & forth, she FINALLY said this particular cancer screening is required by all regardless of what insurance one has. She THEN said the patient pays for it once annually although the procedure is performed twice annually. I'm not sure why she didn't explain that from the beginning! I believe the screening was about $35 in which she said I owed. She added that I had denied the screening on my last visit and couldn't deny it again. Nobody EVER told me about a mandate on my next visit so I was confused. I thought it was an optional svc. One of her staff members finally printed my records & showed the manager where I had already paid AND had a $55 credit. Instead of apologizing, she simply said the office printed my docs prior to my arrival and just walked off. She mumbled something like 'all of this for nothing'. I would think a manager would check such things AND abide by HIPPA before trying to humiliate someone simply bc they want clarification. AND why did I have to tell her I didnt want to discuss my personal issues in front of patients? Monarch still owes me $43, per my credit. I did tell the hygienist & the dentist that the manager had humiliated me, etc. I am trying to see what my next steps are bc I do not want to interact w Rachael again. I just want them to return my credit ($43) as I search for another dentist.

To everyone who fears going to the dentist - "Have no fear when Aspen in near". Honestly, the…read morestaff is amazingly warm and comforting. They really care about you and pleasing you. Aspen Dental in Euless went above and beyond to ensure my new smile would be ready in time. The attention to detail and the attention to me made me feel so special. I believe I even met most - if not all of the wonderful staff. Aspen Dental gives you privacy in your own room. I'm used to being what felt like an assembly line with only a curtain to separate the patients. I can promise you, you will love the staff and the quality services provided at Aspen Dental in Euless Texas. **Trish**

Insanely long wait, took an hour to be seen regardless of the appointment being at a set time. Then…read morefinally went back and had to wait more.

The entire staff is awesome and they truly care about their patients! The ortho team is amazing,…read moreDr.Cramer is always so patient and caring. I also highly recommend Dr.Hojas! I was recovering from surgery and decided I could drive down the street to my Ortho appointment. I was speaking to the receptionist and sudendly felt light headed. The entire office stopped to help me. They gave me a seat and put my head up and took my blood pressure. They went above and beyond and even drove me home. I'm so thankful I was in the right place at the right time!

Ever since Dr A left and under new management now, they are total scammers. Over billing, up…read moreselling and delayed with tactics of refunds. PLZ SAVE YOUR SANITY .... Don't go there

So sad to see that this office has turned over again! Loved Dr. Corbet and really liked Dr…read more Carmen. The dental assistant had to ask for help to operate the equipment and talked me into a fluoride treatment. I really thought they forgot about me before the dentist came in. The dentist came into the room, never introduced himself, did not even have his name on a badge or scrubs, and didn't even sit down. He looked into my mouth while standing. They forgot the fluoride treatment. Someone came in and tried to have me leave a Google review while she watched me. Just a very awkward and non-professional experience. I will not return.

I was told my dental treatment would be covered by my insurance. it wasn't. My insurance company…read moretold me the claim was denied due to the dental office incorrectly filing. I am now being hounded by a collection agency as the dental office will not take responsibility. Terrible communication by this office.

I had to have a root canal so I was referred to them. They treated me so kind. I have a fear of…read moredentist. Yes I do but I had a great experience and I will be returning for another root canal. The office was clean. The staff was wonderful.

Terrible experience with this office....do not recommend.The dental services were awful. Did not…read moreperform service well. They were not clear on what they were charging.