Went to try on some jeans because I had a pair before that lasted me very long, they just don't fit…read moreanymore. Although they may be pricey, the quality is good. The staff was so kind and helpful. The cashier was able to assist me with some sizing questions. Another worker at the fitting room provided me with options for other jeans. I felt very comfortable in asking for help. I would come back!

After losing our home to the fire, we were left shaken, overwhelmed, and uncertain about what came…read morenext--especially having to rebuild a professional wardrobe. But in the midst of all that chaos, Madewell became a source of steady support and genuine care. They didn't just offer help -- they showed up in every way that mattered and continue their support to fire victims. It means more than I can put into words. When you lose so much, you begin to see very clearly who stands with you -- and Madewell is the place I've been able to go. Thank you for being a light in a dark time. This company didn't have to go above and beyond -- but it did, and we'll never forget it. I put my outfit together today and realized something was missing -- a belt. Sadly, all of mine (including everything I owned) perished in the fire. I'm wearing the belt I came in to purchase to complete my look, and walked out wearing it. I am obsessed.

Ten Thousand Villages is a fair-trade shop that carries merchandise from at least thirty-eight…read morecountries. It is woman-owned and displayed the LBGTQ+ Pride Flag in its window. Here you can find a wide variety of hand-crafted goods. And there is quite a myriad of objects on display. There are a large number of hand-woven bags, rugs and tapestries for use or display (or both). One wall is almost entirely devoted to jewelry. And there's a very large collection of pottery, including bowls, dishes and coffee mugs. This place is an excellent place to shop for those who are intrigued by foreign cultures. And the prices are extremely reasonable. And besides for being reasonable, you can find nice pieces in the under ten dollar range, well into the one hundred and fifty or more. There really is something for any budget. I was greeted when I entered the store and asked if I needed help...but was not asked every five minutes (something that I see as a major plus). Check out was a breeze with the clerk on duty. I will definitely come again.

I was on my way for groceries after my shift when I saw this cute shop that shares a parking lot,…read morebut with just about 20 minutes left until closing time. The manager Laurel was so kind and welcomed me in! She answered all of my questions and explained to me how to the items are sourced and selected for the shop. This is a BEAUTIFUL shop with the most incredible selection of affordable gifts and treasures. Bright, cheery, and well-organized. I didn't intend to buy so much, but I found something for each member of my family and a few friends, too. My favorites were the ornaments, children's area, kitchen items (aprons, dish towels) and the beautiful jewelry!! I had so much fun browsing and I am thrilled with my purchases. Thank you, Laurel! You are running a fab shop here in Pasadena and I can't wait to return!

I really enjoyed my experience at this particular location…read more The salespeople did not hassle me. I was able to shop in peace. I want that dress ....

Self-serve shopping was fine. The customer service was elementary, poor even. The THREE sales…read morereps were gathered around the main counter and chatted amongst themselves the entire time. I received no welcome or greeting; they all but ignored the self-serving customers, and reluctantly answered questions and presented the fitting rooms. I carried four pounds of clothes around the store for twenty minutes before my hand were freed up. Upon check out, I encountered an inconvenienced and rigid employee whose obligation to interact with a customer felt to me like it was a major inconvenience in her day. Get it together Free People! Customer service in this beautiful and potentially posh location was rudely underserved; customer service and congenial conversation with guests is clearly undervalued by the employees. What a shame, because I otherwise enjoyed shopping the store!

i think this is my favorite miniso location i pop in here…read morewhenever i am in the area i was wandering around old pasadena to let time pass before heading to my next commitment it was sunday, so the shops did not open til 11am i was looking for the sanrio characters afternoon tea blind boxes i did not see any on the sales floor so i decided to ask even tho the answer would be no i asked the employee and he thought about it and said i think we do but it is upstairs whaatttt???? i am never this lucky!! he brought down the entire box, i wanted to set all 6 but no no i just couldnt i grabbed two, for my friend and i to open together the price was $29.99/each service was cool bc he was able to bring down the entire box parking: there is metered street ($1.25/hr) or parking garage starts at $1.00/2hrs

Sadly the worst miniso experience I have had and mainly with the customer service. I walked in and…read morebarely made it in a few steps before I decided to ask a simple question. My question was clearly being misunderstood so I asked again but instead of letting me finish my sentence or simply listening to what I was asking for, the lady at the front would repeatedly interrupt and over-talk on what I was trying to ask by shutting me down. The whole thing was rude and made me uncomfortable and I left right away. I still had the decent to say "thank you" which she did not acknowledge at all. HR please come down here because it looks like other reviews are about the same worker(s). Would never come back actually.

I came here just casually not looking for anything in particular. There is no comparison to the…read moreJapanese stores, but this 2nd street has a decent selection. Was greeted as we entered and a bag immediately caught my eye in the display case. The price I felt was reasonable for vintage designer and in excellent condition. Staff I interacted with was friendly and not pushy. Overall, I had a good experience with my purchase and it's now one of my everyday bags!

eBay is entirely better! This 2nd Street place is hilariously overpriced with some items damaged,…read morestained, small rips and serious signs of wear for the tag prices. There's a cramped and pompous mess nearly everywhere despite some fetching bags, shoes, jackets, and so much more. It's a place in desperate need of a make over.

The Unicorn Store is down an alley way (I guess you can say behind Sephora). I have always wanted…read moreto visit this store because it just peaked my interest but have only visited Old Town Pasadena at night, after they were closed. But this past Sunday, my husband, our little girl dog and I finally got a chance to visit since we were visiting Old Town Pasadena during the afternoon. When we walked in, we were greeted by an employee behind the register at the back of the store. This store is very cute and really would be a little girl's dream because of all the unicorns, pink, glitter and sparkle. I ended up purchasing a mermaid coloring book for my nieces to add to their Christmas gifts that I have for them, but not sure if they are even into mermaids (and my husband doesn't seem to know either if they are or if they are into unicorns. These little girls change their interests so often it is hard to keep up). But I'd love to take them to this store and see if they would want anything (and knowing me, I would most likely let them each pick out one item and I would purchase it for them). Overall, I really enjoyed my shopping visit and would come back for gifts in the future (maybe could also find a fun white elephant gift or a secret santa gift in here too).

I went to The Unicorn Store recently with a pal recently. I like the unicorn theme of the store. I…read moreliked a dragon plushie I saw on a shelf. Some books also stood out to me.

This has become my favorite stop to get funny, cool, and just better greeting cards than other…read moreplaces. I was fortunate enough to work briefly in the area last year and found this shop on my lunch walk. So many cool gifts, jewelry, etc. I love small shops with unique gifts like this that rotate artists, etc. Kind of hidden on the back streets of old town Pasadena. From now on, I'll always stop by and check if there's (at least) a new card to add to my collection. Don't forget to ask about their "secret stash" of additional cards, too.

The Retreat shop on Holly Street is the second of this small chain: the first is located in South…read morePasadena on Mission. The location is wonderful. Many people who shop in Old Town Pasadena focus on the stores easily accessible from the main street, Colorado. However, some of the shops off the main drag, such as the ones on Holly Street, are unique and fascinating. The two Retreats do share merchandise in common. You will find a bevy of delightful greeting cards, jewelry and candles at both. However, I would strongly encourage you to visit both shops, because each has some items that you won't find at the other location. It was at this shop that I first saw the owner's, Diane, artwork on display. She's made a significant collection of gorgeous, shimmering mandalas. I remember the first time I saw them a couple year ago and I was quite impressed. Since then, you will see more of her mandalas at both Retreat locations, as well as some of the pieces that evolved from her work with these pieces of sacred geometry. Like the other Retreat, this is an excellent gift shop. My stationary drawer is positively overflowing with cards I've bough here. I love shopping at Retreat because I always find something, small or large, that's just right for a friend of mine. Whenever I look through the cards that I've found here I get excited for the right time to send a particular card to a particular friend or family member. It is very easy to find something for any budget. I've found so many fun trinkets, amusing coasters and clever devices to have around the house. And all of these things were around twenty dollars or less. The jewelry, of course, is going to be a bit more pricey, but I feel you are definitely paying for quality. The staff on duty have always been nothing but helpful and friendly. I always enjoy chatting with whoever is minding the store at the moment. Definitely recommend.