So far so good with dealing with this orthodontist. I really like not being bullsh***ed when it…read morecomes to dentistry. The care seems pretty straightforward. My son has been not the best at wearing or keeping his retainer. At one point during the course of our retainer experience the Dr. just broke it down for him simply. He told him he had to wear the retainer for X amount of days in a row then once he's done with that he can lessen the days of wearing. My son did it as best as he could. Then right about when we were making great progress and possibly not needing to get braces my son lost his retainer at an A's game while at summer camp. So, as the parent, I'm over it. We are going to go down the road of braces because, you cant lose braces. He wont need them very long thankfully. My son is doing fine and actually taking care of them pretty well. He doesn't seem to complain about the braces as much as he complained about the retainer. I can tell my son likes the Dr. He actually listens to him. Much better than he listens to me. I have another kid who will be coming in soon for her ortho needs too. Most of the staff is great. All of the RDA's rock. I've only had one incident of weird attitude from someone in the front office after I told her I was brining a check down to pay for the braces. She seemed mad I was going to pay for half the braces up front. I just requested to not have her work on our file again. That request has been met. We cant wait to see the results...for both kids.

UNCOMFORTABLE ENVIRONMENT // UNSUCCESSFUL TREATMENT…read more Office/Environment: Most of the office staff is quite unprofessional; especially the front desk lead, who is Dr. Harper's wife-- so there's little that can be done to correct or improve her abilities and attitude. The practice seems to be overbooked and the staff gets easily frustrated with their clients; even calling them 'demanding,' and getting annoyed by questions. In my experience, the practice is very good at selling packages and getting new clients in; but then the continued attention is neglected and there's not time for sufficient care. After signing on the dotted line, the level of respect declines. Over the course of my treatment at Harper Orthodontics, emails have regularly gone unreturned. This seems to reveal how the office is inundated with more clients than can be properly cared for. I also was unable to access Dr. Harper over the course of my treatment. I tried to save all questions for our appointments, which got written on my file as still having questions, still not understanding etc. It was not a safe environment. I was discouraged from being properly informed. Service Experience: Dr. Harper is friendly, and professional in manner overall; however (at times) he was unable to effectively communicate; especially when it came to unexpected changes to our treatment plan. He also neglected to acknowledge when our treatment plan went significantly over the said timeline. Overall: Harper Orthodontics did not provide me with the services I paid for. My nearly $7,000 treatment was not effective, and I've been offered no refund, so that I can continue treatment with another provider. The treatment did not correct my overbite. I have already paid for orthodontic treatment in full. I should not have to double pay for a new provider to continue treatment that was already paid for at Harper. I did not consent to paying $6,800 for my teeth to be mostly straightened. I paid because I was told I would receive a specific outcome, including totally correcting my overbite. Per Harper Orthodontics' email on July 21, 2020, our treatment plan reads as "18mo aligner treatment followed by 6mo braces." That's a year and a half on Invisalign at the most. Even though for a large part of that I changed out trays once a week, instead of twice and was told that was tracking/working. I went through the pain of changing out weekly, expecting that would accelerate my process; hopefully cut it in half. I at least expected to finish within the timeline. We are now over two and a half years in, and haven't even started the braces component. We are somehow in an experimental phase where I am wearing various retainers that he wasn't even sure would work. This is not what I agreed to or signed up for. If the doctor stuck with our original, agreed upon treatment plan I likely would've been done by the time I moved. If he had started braces in the summer of 2022, I might have have been done by my April 2023 move. Instead, he switched to experimental retainers, without my proper understanding or consent. The retainers aren't working, and this mysterious shift from our plan is further dragging out my treatment timeline. I feel I'm owed a duty of care. I am not happy with this treatment experience and I want my money back, so that I can finish my needed orthodontic treatment (braces) with a new provider. The company has not attempted to resolve this issue.

Excellent staff always friendly and courteous. A lot of options and flexibility with appointment's.read more

We are very happy with the services provided by dr Lee and his office. He explained our options…read morewell and offers payment plans. Recommended!

the office was busy as usual and it gets pretty loud too, but my kids like coming here! shay was…read moreour hygienist today and was very informative and friendly. my son left smiling!

personal is really friendly and they explain everythingto the dot !…read more Sha is so sweet !

The providers and staff are wonderful and great with kids. They have an awesome motivation program…read morethat keeps the kids invested. Both my children have come here and would definitely recommend.

This is such a good place for orthodontics i love how everyone here is so nice and they help a lot…read morewith my invisalign needs

Love the Patino orthodontics team! They are efficient, professional and treat patients ethically…read more I am a local dentist and recommend Dr. Patino highly. When it came to my own kids there was no question I would trust her for their care. Both my kids came here for Phase 1 braces, my daughter for heavy crowding and my son for crowding plus airway issues that had him snoring and grinding. Within 6 months of treatment I can already see the improvements. My son sleeps soundly and both of them have received expansion to make space for their permanent teeth. In the dental community Dr. Patino is well respected and considered one of the best. So lucky to have her close by and truly thankful for her and her team!

5 STARS!!! I am a local pediatric dentist and refer my patients to Dr. Patino for the past 10…read moreyears. So when it's time to take my own kids to the orthodontist, Dr. Patino was one of our top picks to get a consult. The front office was extremely pleasant and the check in process was efficient. The back office assistants were proficient and worked well with my anxious kids. Dr. Patino herself explained everything very clearly and answered all of my questions. We will be returning to the office in 6 months for another consult/observation appointment.

I cannot recommend Orthoworks enough! From the moment I walked through the door, I was greeted by…read moreGracie who was professional and made me feel welcomed and at ease. The office is clean, modern, and well-organized, which speaks volumes about the care and attention they put into their work. Dr. Lowe-Ching and is not only incredibly skilled but also genuinely kind and patient. Her and her assistant Alicia took the time to explain every step of the process and answered all my questions, which made me feel confident in my treatment plan. They also worked with me despite not having dental insurance anymore after I lost my job. Whether you're coming in for braces, Invisalign, or a consultation, you can trust that you're in excellent hands. What really stood out to me was how seamlessly appointments were scheduled and how little wait time there was. The entire team works together efficiently, and their attention to detail is unmatched. Thanks to Gracie, Alicia and Dr. Lowe-Ching and the entire team, my smile has never looked better! If you're looking for an orthodontist who truly cares about their patients and delivers exceptional results, look no further than Orthoworks in Hercules, CA.

3-4 years later and I'm back buying braces. Orthoworks failed to fix my open bite. The right side…read moreof my mouth is still narrow. Not only that I have spaces because the older Hispanic lady couldn't mold my retainers correctly. My retainers never stayed in place. My teeth go inward and not straight down. They also offered to fix the problem. They put brackets on my teeth and the day of my next appointment they canceled my appointment with no explanation. The brackets they put on are still on my teeth. The new orthodontist I go to laughed and stated orthoworks is known to be the western dental of orthodontists. My new doctor also showed me pictures of patients teeth that had to be corrected due to orthoworks work not being of quality. I paid for X-rays every six months out of pocket. For 4 years I paid $100 for xrays. When I requested the X-rays they sent me a picture of my first visit. There's other quality people to go to. FYI be aware they will make you pay in full before being serviced.

I can't recommend Dr. Solem highly enough! As an adult patient, I came to him needing to correct a…read morebite issue and fix one problematic tooth. From day one, Dr. Solem created a comprehensive treatment plan that made complete sense, and we stayed right on track with monthly check-ins throughout the entire process. Dr. Solem's professionalism is outstanding, and his staff matches that same level of excellence. Scheduling appointments has been incredibly easy, and they consistently run on time--something I really appreciate as a busy adult. The whole practice operates smoothly and efficiently. The office itself has a great vibe (you can even spot his surfboard on display!), which adds a personal touch to the professional atmosphere. Most importantly, the results speak for themselves. I've now transitioned from Invisalign to my retainer, and my teeth look fantastic. Dr. Solem was able to straighten everything beautifully without removing any teeth, which was important to me. If you're considering orthodontic treatment as an adult, don't hesitate to schedule a consultation with Dr. Solem. You'll be in excellent hands.

We came here for our 14 year old's braces consult and were happy with our entire experience. The…read morefront desk staff and the assistant who showed us our options to Dr Solom were all so patient and welcoming. We start our son's treatment in January and are looking forward to it. As a mom with zero braces experience I definitely feel more confident that our son will be in the right hands. Also the prices are better than other surrounding ortho places which we could really appreciate.

I just started my orthodontic treatment and have visited this office twice so far. Everyone - from…read morethe very sweet gal who did my x-rays, to Dr. Mark, to Christine and the front desk staff - has been kind, welcoming, professional, and super helpful! I was easily able to finance the Invisalign treatment and am looking forward to working with the team at Axelrode! Highly recommend this business!!

Amazing staff and team. Was referred for our daughter and have been very happy with the services…read morereceived. Affordable and high quality. Many different payment plans offered. The cost is given after consult and has not been changed. If there are emergencies or urgent needs there have been no additional charges that we have experienced. We have been able to be seen same day as well. Appreciate the support and care received at Axelrode. Definitely recommend!

The staff are so friendly, they are on time on my appointment. The place is clean and neat. I will…read morerecommend this place.

Highly recommend Dr Mark and his practice. We have been coming here for quite a few years. The…read morecare is always amazing - from the assistants, the doctors and the front office staff- always kind and professional. Would definitely recommend for orthodontic care!!

I came in for Invisalign consultation Patricia was great. She explained all the pros and cons…read more Patricia also explained all the procedures and what it entailed. She was very knowledgeable about Invisalign and what it takes to make it all work. I got Invisalign and I love it. I definitely would recommend Chun orthodontics and Patricia as your go to girl I can tell she really enjoys what she does and gives it her all. Thank you Patricia KRYSTA

Came in for an Invisalign consultation today with Patricia and Dr Vicky they explained the process…read more& took the time to answer all my questions and concerns. The office and team are very helpful and nice.