the office was busy as usual and it gets pretty loud too, but my kids like coming here! shay was our hygienist today and was very informative and friendly. my son left smiling! read more

personal is really friendly and they explain everythingto the dot ! Sha is so sweet ! read more

My 2 sons (ages 1 and 3) had their first appointment here and it was a succesful visit. As soon as we walked in there was Bluey playing on a huge tv. The reception area is nice and clean. Once we were escorted in the 2 staff members (Sha and Afsana) took such great care of my boys. My 3 year old wasn't scared at all and their kid friendly presence definitely helped. My youngest cooperated as well and I'm sure the 2 Bluey screens inside helped! Sha and Afsana also won over my kids with balloon animals and a bag full of goodies. Dr. Espinoza was very kind and gentle. He gave great tips on how to maintain their dental health. We look forward to their next appointment. read more

Muir Station Smiles - Orthodontists Near Me - Martinez, California

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First and foremost the front desk staff is the rudest I have seen in a dental or medical office. It is a money making factory where care is the last of their concerns. If asked a question the doctor and staff is super rude to say the least. I would have skipped leaving a review for this place coz the experience made me look for other providers and I found one which is actually amazing! More so I called up multiple times to release my son's dental x rays and after repeated calls no release yet They make excuses and don't release the x rays I will be registering a formal complaint because the clinic is legally bound by HIPAA laws to release x rays if requested by the patient. Unprofessional to say the least read more

This place is always great! Shay was amazing with my daughter calming her down because she was very nervous and had a case crocodile tears, probably from the cavity medicine that she says is "yucky" haha, the whole staff actually was there to calm her down good job on them! read more

I brought my daughter here for her first appointment. Shay helped us through our appointment and she made my daughter's first dental experience amazing! My daughter walked in super nervous and walked out happy and excited for her next visit. I highly recommend this office to all parents and children. From the moment you walk in to the moment you walk out, the experience and care is unmatched! Thank you so much for taking such amazing care of my daughter and making her first experience a breeze! read more

Great experience here with my newly turned 4 year old. He was very shy and didn't want to lean back, let them look in his mouth, anything- Sha was super patient and helpful and really eased the stress. I was thankful she was so experienced and tried everything to make sure they could get a cleaning and an exam. Thank you Sha! read more

The staff here is very attentive, they listen to my concers and help my kids be confortable, this helps my kids be less anxious and make theirexperiences less stressful. They are very helpful. read more

I love this office. I bring both of my kids her. Dr. Ruben is great. Environment is clean. Staff is friendly. They even hand out ballons!!! read more

Muir Station Smiles - Orthodontists Near Me - Martinez, California

We made an appointment 6 months ago......on the calendar......planning to bring my daughter to our appointment and they cancelled/removed our appointment because we didn't call to confirm the appointment (closer to the appointment date). Pretty selfish business practice. Literally every business operates on if you make an appointment, you have an appointment. Would be different if they told us when we made the appointment that we also had to call confirm a 2nd time closer to the date, but that was never communicated to us. read more

Save yourself and your time! Go to another Dentist office. First off they have Terrible customer service ! To book an appointment is extremely difficult, it's usually 3 months out and this is for EXISTING orthopedics patients! Disappointing to say the least! Also Evelyn the manager writes under the yelp reviews but doesn't actually follow up. 10 months ago I wrote a review, she stated under my review she would follow up. She did not. Again don't come here. Go anywhere else! Good luck. read more

Such a great staff here! Vanessa was so nice & my daughter let her clean her teeth without a fight. Tim was also amazing as he went above & beyond to interact with her & made the best "bluey" balloon animal. They make my daughter feel comfortable & welcome. She's only 3, but we have been coming here since 18 months old. The office is also very clean! 10/10 recommend. read more

Muir Station Smiles - Orthodontists Near Me - Martinez, California

Such a wonderful experience for my daughter! The team at Muir Station Smile have been incredibly patient and gentle. They take their time to explain every step to her in a way she could understand, which really helped calm her nerves. It meant so much to see her feel safe, heard, and even leave with a smile. The clinic is super clean, welcoming, and truly kid-friendly. So grateful for the care and attention they have been giving her. highly recommend to any parent! read more

Had my child's first dental visit at Muir Station Smiles. They were extremely patient, communicative and considerate with my little one. Vanessa did the cleaning and was sooo kind! The Dentist did an amazing job at explaining to both me and my child about how to take the best care of their teeth. Absolutely will be continuing to come here! read more

I have had really good experience here been goon fir around 10 years. Thanks to sha toady for the good care on my cleaning.

Everyone is super nice and attentive to my kiddos. I have 3 and they always make sure that I can bring all 3 at the same time. I appreciate that everything is kid friendly and inviting. None of my kiddos have had any fears or anxiety with coming and receiving treatment. read more

Stephaine answered phone was not helpful! I provided my insurance and she asked more details. I told her I could call the insurance company but inquired if that would also be part of the verification process since they according to her accept all forms of my insurance. She was so awful that I'll find another dentist to put braces on my son! Initial contact with any patient should be smooth and gentle and customer friendly. Sorry Muir dental but you lost my business! read more

The whole staff in the facility is very friendly !! Ness was very patient and very friendly when my daughter had a procedure done .

Have been bringing my kids here for the past 5 years and service is always great. My kids are treated with kindness and they love the balloons and toys they receive. read more

Such a friendly staff, we had shay today and she was very knowledgeable and helpful, great energy and put my daughter at ease while she received her dental care. My children enjoy going and love the movies they play. Great staff! read more

5 star definitely kids had a great experience brought in my 2 year old and 8 year old they definitely made them both feel comfortable and helped out a lot for the kids first time. Vanesa was Great definitely would go again and remind her! read more

I love this dentist and staff. Our kids our so comfortable here. They are all so friendly and you feel you are a priority to . Ms. Fara and Ms. Vanesa are excellent. Both girls were excited and happy about their experience. read more

I just brought my 4 year old to her routine dentist appointment and I am thrilled how well it went, thanks to the caring staff. The balloon animals absolutely helped! Phew! My daughter got a pink balloon butterfly and a balloon puppy to take home to sis. This is an awesome pediatric location and I'm glad to bring my children here! Tim and Liz were so kind! The Dentist (forgot name) was very nice and professional and although he was beyond busy, his patience with each child (some visibly nervous) was remarkable. He was thorough and is clearly passionate about his work because it is certainly not an easy job. Overall, a stress free visit which is a big win! read more

We have been coming to this office for five years and have rec'd consistently friendly service from the front desk. Roland always strives to make us feel welcomed and heard. I am so happy to now see his friendly, unmasked face. Whenever we have a scheduling challenge he does his best to accommodate us and we appreciate it very much. Ebony is a relatively new addition to the front office staff and so far she is very friendly and strives to give excellent customer service. You can tell she enjoys her job and is an excellent fit. Vanessa is a hygienist and she is very kind and thorough. If you are looking for a pediatric dentist, please consider making the switch to Muir Station Smiles. read more

Took my daughter in for braces. Worst decision made! They are always running late. They dropped the ball twice on booking my daughter's appointment. She hasn't been seen since November. They only work on Modays, (they told after I signed the contract). The front desk could use some costumer service improvement too. They don't make patients aware when staff is running behind. I am stuck coming here due to financial contract. Go somewhere else for orthodontist care. read more

First time visiting this office. Staff was welcoming. Vanesa was an absolute delight and kept my 8 year old at ease throughout the entire procedure and cleaning process; reassuring her that she's a brave girl and everything is okay and almost done soon. Highly recommend this office. There was no wait at all. You will be in and out in no time. read more

Staff is super friendly, helpful and knowledgeable I was able to get in and out for my appointment even tho I was running late thank you for accommodating me! read more

Muir Station Smiles - Orthodontists Near Me - Martinez, California

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Great dentist for kids! I switched to a different insurance just to come back here again.

Just left this office & all i have to say is they're great! Took my 3 year old for her routine visit & Fara was amazing was super attentive with my daughter & very interactive with her as well also the rest of the staff was fantastic & they even put mickey mouse on for her! The dentist himself was super helpful & friendly as well : ) read more

The staff is quick, efficient, friendly and easy to work with. My kids actually don't mind coming in and the doctors are wonderful, 5 stars! Vanessa is so wonderful with my kids and excellent service! read more

We found Muir Station Smiles after moving to the east bay and we are so grateful for Dr. Espinoza and his team! I have five kids, ranging in age from 3-10, who all enjoy and look forward to their visits to see him and his team, which speaks to the experience they have each time they go in for a cleaning. Straightforward, clear, and gentle are how I'd describe Dr. Espinoza. The office staff is great as well and always treats their families with the utmost respect. read more

Taylor, our hygienist, was awesome and as you can see my kid is super comfortable here. All the staff are super friendly and patient with the kiddos. And they take our insurance ;) read more

Muir Station Smiles - Orthodontists Near Me - Martinez, California

Have being bringing my son here for for few yrs already. Their dental care is above and beyond. Also all the staff is very loving and understanding. I really love visiting this office. read more

The dental staff is so friendly and the Dr is great. The kids always look forward to a trip to the dentist, so that says it all!

I love this office! Vanessa is so sweet, always making sure we understand everything they are doing to my children and I love how we are in and out of the office in a proper time! they are also bilingual which I'm sure alot of people will appreciat! read more

Today my son had a dental appointment they had to use gas To put him under to do a cap procedure they are really good about reassuring the parent how the child is doing I always feel comfortable at this dental office as does my son The front staff and the back staff is amazing very welcoming environment its clean and they are so kind to my son they have great gifts to give at the end of the appointment !!! Special shout out to Lucy Veronica Taylor Roland and another young lady I don't recall her name but they are fabulous I never worry when they are treating my son !!! Looking forward to the next visit A great day you guys sincerely Ashlie read more

Muir Station Smiles - Family - Orthodontists Near Me - Martinez, California

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I will be finding a new dentist for my son. The way the dentist treated my son and I was not acceptable. Seemed very personal, not professional. They allowed us to walk out of the appointment without any treatment done, I simply was asking questions and he was extremely rude. I left there in tears but was told I was yelling while the staff smiled and waved goodbye, knowing I left that appointment  we waited months for and they didn't do the services, leaving me very dissatisfied.  We have been taking my son here since you guys opened. I've also referred to lots of people with their kids. i dont feel this way anymore, very unprofessional behavior. My son did not receive treatment, if anything like i said I was mistreated when asking questions to gain further understanding. This is no longer a good fit for us. read more

My kids always enjoy coming and we appreciate how kid friendly they are, using terms that help the kids feel safe and comfortable. (We'll tickle your teeth with this brush). The kids love their balloon animals. Appreciate the great help from Taylor, Fara, Vicky and the Dr with both of my kids. read more

My daughter has been coming here for years and the staff is growing. Alante was great! She was very good with communicating with my daughter as well as performing her teeth cleaning. I would definitely recommend this place and Alante! Excellent and professional staff from the time you arrive to when you leave! read more

Took my kids here, until I moved to Solano County. My daughter would complain of tooth pain in her top front teeth & I was told by Dr.Espinoza that her teeth were fine and that it must be food irritating/poking her gums because of her teeth being small. Her new dentist said that she grinds her teeth and the bottom row has been hitting the back of her top front teeth while she does it, so he can see the nerve through the back of her teeth. When I mentioned she complained of pain there sometimes he said it makes sense! We now have a treatment plan for it, instead of it just being brushed off. My son had hit his mouth while playing, making his front 2 teeth loose with swelling and bruising to his gums. He needed them pulled, he could barely eat they were so loose and they were bugging him. Dr.Espinoza said he could put some cream on his gums and pull them, with no pain. He put the cream on, waited a couple minutes, then pulled them. My son cried and looked in pain and said it was hurting. Dr.Espinoza said "there is no pain, all he can feel is pressure" and brushed him off, while basically telling him what he felt was wrong. I didn't know what to do. Come to find out, the numbing cream is supposed to be used to numb the area before using a needle for the actual numbing agent. It only numbs the top of the gums. It is not used for pulling teeth. My son was in pain. After hearing that, I am angry! My poor son felt him rip out his 2 teeth & then got told he wasn't feeling it and brushed off. I feel horrible that I was there and am supposed to protect him, but didn't because I didn't know. I don't see how Dr.Espinoza can live with himself. It makes sense now why I always heard crying and yelling from the treatment rooms. I thought maybe it was just because the kids were scared, now I know it's because he does whatever is fastest to be able to get to the most patients that day, without a care to the children he sees. The treatment they did on my son's teeth was bad quality. Their new dentist asked how long it was since the sealant was applied, I'm guessing because he didn't see it. Muir Station doesn't care about the quality of care they provide, only how many patients they can see in a day. This is why it is always so packed and the waits are always long. I hear no crying from children at the dentist office my kids go to now, the waiting room is never full, and we never wait past our appointment time to be taken back. DON'T TAKE YOUR KIDS HERE. Find somewhere else. read more