If I can give them zero stars, I would When you hear what happened to me during a simple Nail experience if you wanna call it that I called prior to going to make sure they had time for me The guy was iffy about making me an appointment because it was close to closing time I arrived there and the lady was doing my nails. All I wanted was a simple gel manicure. I figured that was easy enough. Well, I was wrong. My nails have been utilized cut so deep into my cuticles where they were bleeding and she continuously sprayed alcohol on them. My nail shapes war, square, and round short and long OK if it only can get worse, the owners tried his best to fix them being very rude and unprofessional. They still are not fixed. I felt bad so I paid full price leaving they're very unhappy. I want to my vehicle and sat there for a minute and went back inside because my nails were terrible. Worse than what they would look like prior to me coming in. I approach them very nicely, explaining like that was bubbles and scratches in my brand new gel nails He asked if I want to refund I said that is not my intent or my reason for coming back in just wanting my nails to be fixed He insisted on giving me a refund but did not let me leave the store. He said that she will takeoff all my nails mind you my fingers have been red, bleeding, burns, sore and very very sensitive. He told me to go back to the woman who did my nails initially She started screaming and yelling and acting unprofessional and got up out of her seat. I was not going to let her touch me again after what she did to my fingers. He then blocked the door not allowing me to leave, screaming and trying to push me out of the way until he took off the gel polish. I made a recording of all of this occurring I'm sure a crime was committed, but I didn't want to deal with any cops over this. Which I probably should of Long story short for your own safety I do not recommend this place not for anything please do not go there Their work is terrible. That attitude is terrible and so much unprofessionalism. Never in my life have i experienced something so scary For no reason at all I will enclose some pictures and if I can do video at the end, I'm also writing a review to the BBB This got real serious for no reason all I wanted was my nails to be done pretty for the Mariah Carey concert, and instead I have cuts and uneven nails , and I was harassed and bullied I hope this review helps people on making the decision of choosing a better nail salon My longer video unfortunately will not upload the whole entire thing but if you comment on this post and would like to see it, I'll be more than happy to send it

I'm making another review because I deleted my first one because I felt like maybe I was being dramatic or it was my fault. But let me start from the beginning. My sister and I came this last weekend to get our toes done and the entire time the nail tech was digging into my toe to cut the nail that has over grown, the ingrown nail (which they're not licensed to do). She kept hurting me and was holding my foot down to not move and would ask if I was "okay". My sister also had this same problem with her nail tech. They were also talking poorly about me which is really unprofessional. Also they didn't pull out sterilized instruments to use. I could tell the nail file has been used on a bunch of people. But I assumed they cleaned their instruments accordingly like a good nail salon. So I'm assuming their instruments are dirty; I can't say for certain. My nail tech also ripped a hole through her glove and her direct finger was on my feet and skin. And that's also not sanitary. I went to my doctors today (which is why I'm posting again after deleting my first one). They told me that I have an infection in my toe nails and have put me on antibiotics. The manager of this establishment told me "you have an infection because you cut your nails at home". Which is the reason I deleted my post because I thought, okay maybe and I felt bad for tearing down a buisness. Well I consulted with my doctor. And this was their response.... I've cut my nails at home for years; but I've never had this type of reaction because my nail tools are cleaned and maintained. I cut my nails 2 weeks before coming to this nail salon; and had no infection, no redness, no itchiness. So my doctor said this "you cut your nails a few weeks before and had no symptoms, but a day after getting your toes done, you have symptoms of infection including itchiness, redness, swelling, and burning. Which puts the nail salon to blame." There was also another customer who came back because their nail tech did her manicure poorly, the male nail tech was working on a customer when the one complaining came in and confronted him. He used THE SAME TOOLS that he was currently using on the new costumer and fixed the complaining costumers nails while she was STANDING. I repeat, he used the same instruments on BOTH COSTUMERS. My sister also has an infection on both set of nails on both feet. Coincidence? I don't think so. So basically I'd just watch out before coming here. I've read other reviews of same issues. They hurt people, then they use dirty instruments, then they charge you and send you away. And when you confront them about the issue, they gas light you into thinking it's your fault. It's unprofessional that the manager suggested it was my fault that I have an infection, even though I didn't come in with an infection (or obviously they wouldn't have provided service to me). It makes sense, why would you work on someone with obviously infected nails; oh wait. You wouldn't.... So that concludes the fact that my nails were not infected before arriving here. I'm going to expose myself with some pictures but this is just the safety of others. If they aren't cleaning their instruments; there's a chance they're passing blood borne diseases (HIV and Hepatitis). I'll never come back here again; but I feel like I should warn people of the unprofessional, unsanitary and unethical practices and behaviors of this place. My toes are red and swollen and the cuticles are bumpy, super itchy, red, and starting to puss. This isn't to bash on the paint (because my nails are small and I know they're hard to paint). The infection is the problem. And I can thank the nail salon for their pore hygiene practices and neglecting behaviors. And again, be careful before coming here. I'll be waiting for the managers reply to gas light me; but I won't be taking this down. Be safe coming here. Who knows what they're exposing you to...

if i could give more stars i would! amazing service, got a full set of acrylics in under an hour. dani didnt cut or bother me once, he was very sweet and gentle.

Mari M.

I don't recommend spending your money here for nails, not because the nails are mediocre but because of how honestly mean the manager or owner is here... worst nail salon I've ever been to and I've traveled all over the world. Honestly such a bad experience, it left me wanting to cry. I had been looking forward to getting my nails done because things have been stressful. One of my nails was a more yellowish color because of incident that happened to me that damaged it.. the nail salon I went to before this one made my nails perfect so I know it's possible to hide the yellowish tint. I came to get a full set here and they used a powder that didn't mask the tint of my nail, I had asked if they could redo it with a different powder to mask it better. The manicurist had a meltdown and I was so shocked, so embarrassed and so stressed out. He was raising his voice, he was yelling about how my nail is yellow and I should have told him to use a different powder to hide it. In my defense, I was so calm. I told him it was okay, it's not a big deal. If he could just try a different powder because the one they used had almost no color to it... he made a huge scene and spoke about me to other customers in front of me.. I had to politely ask him not involve other people. I am completely mind blown how unprofessional this was and all I asked was to fix one nail that they should have used their expertise to make match the others... I didn't make a big deal at all. When removing the nail, my whole nail was practically gone!! I can't help to think he did it on purpose because he was so upset with me. He stood over me while I paid for the nails before he would redo my nail.. After being there for almost 2 hours if not longer... he redid my nail and after was so rude to me. I left with anxiety because of how terribly I was treated and all I wanted was my nails to look nice. I wish people could see the behavior of this man because it was so insane, I cannot believe I experienced what I did today.

Araya K.

I've been to many nail salons in Brighton and this wouldn't be my first choice. I paid $70 +tip for a full set. Granted I know it's extra for shape and design, that's pretty expensive. The nails are very flat and have no shape, not a place i'll be returning too!

Brianna Z.

Mai did an amazing job on my nails! She was super nice and friendly and made sure I was happy with my nails throughout the entire process. I will definitely be returning for her!

Aletsy H.

Danny did an AMAZING job.. ombré nails with butterfly stickers. First time here but won't be my last (:

Bridgette M.

The staff at image nails are not only talented but have the best customer service! I live an hour away and just stopped in while visiting family. They're going to be worth the drive!

Stephanie L.

I wish I would've looked on Yelp before coming here, but we'll blame Google reviews for this crappy experience. First, everyone was very kind to me and I appreciate kindness everywhere. Second, despite assuring my dude I only wanted the standard pedicure, I somehow ended up getting the deluxe, which is about $15 more. And this is after repeatedly turning down the damn gel polish. Anyway, next thing I know, dude is slathering my legs with honey and squeezing fresh lime juice on my toes. I'm down with natural, but I wasn't sure if he was getting a snack or what. He also swapped out the color I chose for another that he apparently thought was a match, but I know Lincoln Park After Dark and these black ass toes ain't it. It should also be acknowledged that nothing came from a package or a sterilized container. I'm not someone who gets grossed out by that stuff, I'll share my toe germs with anyone, but some of you might like to know they riding dirty out here. Sweet folks, but I can't condone this pedicure party.