Come back!! We miss you!! I would come shop for the holidays, such a great selection and fun store…read moreat great prices!

Yes, to "hidden gem / hidden treasure". I've shopped The Décor Store for years in different…read morevenues. Thankfully, they've kept a visible shop on T.O. Blvd. in the midst of the Auto Mall to have an identifiable storefront. Some months ago, Dear Hubby and I stopped in there, which is when we learned of the nearby warehouse location. I enjoy both Westlake Village locations, with the store having more of a boutique feeling, and the warehouse having lots of merchandise from which to pick. The prices are generally terrific! They do feature seasonal merchandise to inspire and fill in accessories to boost your home or business décor. They also keep a large stock of Christmas items, should you ever need them at any time during the year. I tend to end up with a goofy smile on my face checking out the different items that bring color, whimsy, and cheer. Right now they are Bunny-Central with lots of charming Easter bunnies in various forms. The location can be tricky to reach if you're not comfortable with traffic circles. Shoulder on and you'll find seasonal inspiration, plus floral options for days. It's just an adventure to wander in the many rooms inside. Lots of free parking, too.

Stopped in Homegoods to look at wine racks and paintings while I was out. The store had some great…read morevalues and I bought a very nice lamp The customer service was excellent as well. Huge selection of many home decor and practical use items. Highly recommended

Recently I put into consideration wondering if corporations hire employees that are seriously…read moredevoted to their job, or if they hire them just because they are in an employee crisis. Yesterday, I went to this location, and the selection of decoration was satisfying. When i went to pay for my items, the employee, Stephanie, was very blunt. I tapped my card, and forgot to put my pin, and she demanded i finish the process so I could receive my receipt. I also noticed that there was a decoration that someone had returned, and I ask Stephanie if she could hand me the decoration, and she made the manager hand me the item. When I declined the decoration, the manager politely took the item back. Shortly after, someone dropped a glass plate, and she, again, demanded they move out of the way so that she could clean up the shattered glass. Clearly, she was very impolite.

This event was presented by Feather Your Nest (Newbury Park) and BarnHouse Vintage Market. In the…read moresummer of 2023, they held three of them at The Oaks in Thousand Oaks (east parking lot, where the Thursday Farmers Market is held). Not sure if they'll do multiple sales in 2024, or just the one. The June 8, 2024 version featured 65 vendors. Many were local to Ventura County and western L.A. County. Others came from further afield, bringing their antique and vintage treasures. I found a couple of things that will add some pops of color and interest to our home, including a "Big Red Cherry" metal pitcher, and a cherry-print accent pillow. It was a fun way to spend a couple of hours, browsing past all of the booths. I enjoy how many of the vendors bring in fresh flowers and plants to layer in color and natural touches to the whole endeavor. Many Americana accents were on hand ahead of 4th of July and other summer events. A lot of the vendors Dear Hubby and I know from other shows, yet it's always an adventure to discover new dealers from out of town sharing their finds. Each dealer handles their own transactions; there isn't a central payment station. Some of them only take cash, a few accept checks. Some are set up with Venmo. Having cash is often the safest bet. Generally, prices were fair. I didn't attempt to bargain for a lower price on the items I bought, as I felt a good value was offered. https://www.facebook.com/events/oaks-mall-thousand-oaks/summer-vintage-market/1110909930329406/ This is their Facebook page. You can check there for other upcoming shows. With free admission, free parking, and lots of interesting items from furniture to clothing, jewelry, accessories / home décor, there's a lot to enjoy.

What a cool store and experience in Westlake Village! Upon entrance you're greeted with an…read moreintoxicating aroma and there are fragrant treats to take home too. I love the collection of miniature utensils and glasswares. Incredible options for gifts or treating yourself.

Who knew this beautiful home furnishing shop existed in Westlake Village?…read more Immediately upon entering, it was evident that a lot of thought went into the design and contents of this charming store. There's something unique for everyone with attractive displays of pottery, linens, home decor, gifts, furnishings and one of a kind items. One of the owners was present and she was so friendly. She shared with me the history of some of the items for sale. The store has been open for 8 months. Loved the gentle color pallets and warm vibe inside. If you are in the area, stop by, you'll be glad you did. Parking is free in the lot out front.

Struggling with how to write this review. I was looking forward to checking out this shop, but…read moreleft feeling disappointed. They are low on stock, and I heard the owner mention to other shoppers that they've had a hard time getting merchandise in from suppliers. Apparently, due to COVID-19, they are back ordered on many items. What they did have was very appealingly displayed, so kudos for that. Many items, like wall art, are larger, so you'd need a sufficient space to devote to them. As befitting bigger pieces, expect prices to go with the size. What didn't go well for me was a lack of greeting or acknowledgement. Both my husband and I felt invisible in the shop. There were other guests browsing, but it felt like only one family was worthy of attention. It was a vibe, actually. I didn't feel welcome, like I had stepped into a party uninvited. I realize that small businesses have been to hell and back over the past year, which is why I hate to write this critique of the experience. It's meant to offer insight into what would make me hesitate to return. I do wish them well, and hope our visit falling flat was just bad luck of the moment.

What a gorgeous place! Beautiful furniture, great quality & darling accessories for very reasonable…read moreprices. The owners, Brendan & Judy Ripley are amazing people and are extremely helpful. Judy will even come to your house and design for you by the hour! They also deliver for a small nominal fee. If you love Chip & Joanna Gaines then this the place for you to shop! This is my favorite home store by far!!!!

All the way up a long driveway in Newbury Park's Old Conejo Road area of storage facilities and…read morecommercial buildings we found Seasons adjacent to a different decor shop. Had no knowledge of Seasons previously. Reading the owner's history, I recall her place, Rose Cottage, at the Janss Mall years ago. This large space is lovingly designed to showcase a wide variety of gift items, decor accents, and baby clothing and accessories. As the name implies, seasons are celebrated. Easter and Spring feature prominently now. Autumn/Halloween also have a spot, and an entire separate room holds Christmas and wintry treasures. Dishes from porcelain, to melamine for outdoor dining, and accent pieces, are shown to perfection. Amazingly life-like faux confections made me hungry to see them, while dreaming of biting into a rich cake, torte, or cupcake. It would be fun to decorate with those calorie-safe treats! There is so much to see that I'd recommend giving yourself time to really browse at leisure is the way to go. Once COVID continues to ease, I have a dear friend I would love to bring here - it's her kind of shop, as well as mine!

I will say that this outlet can be really hit or miss if you're looking for bit furniture…read morepurchases. But, if you can find what you're looking for, you're going to get an incredibly high quality piece for a fraction of the price. One thing we do like to come here for are for smaller sized options. Towels, back to school backpacks, etc. They always have a good selection here and things are reasonably priced. And, once again, you know because these are Pottery Barn, they are very high quality so you are going to get a great lifespan out of what you are purchasing. Staff here is friendly, but often times are confined to the register area. If you are looking for some help, you might need to hunt around a bit to find someone. However, once you do, they are always very helpful and will go above and beyond to help you out.

I had an unpleasant experience with Monique on Sunday 6/28. So rude …read more I think one thing I used to like about this store was friendly , kind a a helpful staff. Apparently I interrupted her morning when she had to ring me up and bag my items. There was absolutely no line and no one in the store and she rudely pointed to the line que and said "the line starts over there but I guess I can help you !?" Then said nothing to me except " your receipts in the bag" .. Honestly someone needs to train Monique on customer service. I probably won't be back if this is the new trend in employees at Pottery Barn!

Buyer beware. My premium outdoor sectional arrived defective, and the replacement had the exact…read moresame defects. The product issues were frustrating, but the customer service was even more disappointing. Communication was inconsistent, there were repeated invoicing and refund errors, and I spent months trying to resolve problems that should never have existed. For a luxury furniture retailer, I expected accountability and attention to detail. Instead, I was left with a stressful and exhausting experience that I cannot recommend.

Horrible service. I wrote asking for repair ideas about a mark we found on our dining table. I…read moreacknowledged that we hadn't noticed it upon delivery and we weren't expecting coverage. They then had me spend two days sending photos and videos because they said they might cover it. And then they sent me a message saying they wouldn't cover it due to how long it had been since purchase. Completely unnecessary calls emails photos and videos going back and forth. Why get our hopes up when the final answer was known from the outset and was even what I actually expected?! Following dumb processes and wasting customer's time: and they lost a repeat high revenue customer over it. Stay away from them.

Appears to be out of business. Store is dark, website is gone and phone disconnected.read more

Sold 2 bed frames for me. I also bought a China cabinet from Monique. Good quality products and…read moreprofessional service. i will be going back to get a 2-draer file cabinet.

Great experience with this store. I purchased a leather sofa with an electric recline, and the team…read morewent above and beyond. They handled the delivery professionally and even ensured it was delivered to my home in Baja California. Excellent communication and outstanding customer service. The sofa is beautiful and very comfortable. Highly recommended.

Love DeFrenS! more than a luxury consignment store, it's a community... You'll have a great time…read moreshopping here, but even better enjoying the community they've created. Fun classes and community events as well as great finds for your home and gifts!