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Conejo Valley Mattress

4.6 (70 reviews)
Open 11:00 am - 6:00 pm

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Peter L.

Great sales experience. Very affordable pricing here. Pam helped us better understand the science behind the different bed types (who would have figured). She was very respectful and let my wife and I test each bed out without standing over us. We ended up purchasing a mattress that cost $5,000 at the chain stores for a little less than $2,000. Very happy and very affordable prices for all budget types. Great family run business. No high pressure sales here.

I felt like a Red Neck driving through Westlake with a mattress tied to the roof my car, but Pam convinced me I could do it! And I did!
Roxanne T.

Pam is great. I will probably never purchase a mattress elsewhere. I highly recommend Conejo Valley Mattress.

Here is the bed and mattress I bought.

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3 months ago

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1 year ago

Very good customer service, and fast delivery! No pressure or upsetting. Thank you very much.

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2 years ago

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5 years ago

Great selection of mattresses! It was a very smooth transaction and I love to support local businesses. I'll gladly return to this place!!

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8 years ago

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Conejo Valley Mattress Reviews in Other Languages

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Review Highlights - Conejo Valley Mattress

Nowhere else will you have someone take the time out like Pam does to really find out exactly what you need.

Mentioned in 41 reviews

Read more highlights

Arhaus - The new couch and chairs that were delivered today. The material is durable and washable

Arhaus

3.3(66 reviews)
3.1 mi
$$$

My husband and I have followed Arhaus for over 30 years. We bought our original furniture in Ohio…read morewhen attending a friend's wedding. We often wandered in the Thousand Oaks location at the mall and we recently ordered our couch, some coordinating pillows and chairs from this location. Our sales coordinator was Cameran who has excellent communication skills. He helped at every step of the way. We needed a lot of help as we rarely replace furniture and we also have three dogs- so it needed to be durable. He helped us coordinate our delivery, too. Our designer was Sarah - who is very talented. Cameran recommended her to help with materials and colors to go with our existing furniture and flooring. We ordered lamps for our daughter and son in law, too. Everything fits it like it was always there. We are very appreciative and highly recommend.

**Buyer Beware: When a Discount Isn't What It Seems**…read more After four years and over $20,000 spent furnishing our home through Arhaus at the Oaks Mall, we thought we knew what to expect. We trusted their quality, their service, and their pricing--until a recent purchase shattered that confidence. We spotted a beautiful floor sample bookcase marked at $4,800. It was offered at 80% off, which seemed like a steal. We paid $960 and arranged to pick it up ourselves. But when we arrived at the store, we noticed something odd: a second price tag on the bookcase itself listed the original price as $3,360. Confused, we asked the manager for clarification. Her explanation? They had *raised* the price of the floor model by $1,440--42.9%--to $4,800 *before* applying the discount. In other words, they inflated the price to make the discount look better. That meant our "deal" wasn't really a deal at all. Had they honored the actual price of $3,360, our 80% discount would have brought the total to $672--not $960. We weren't just disappointed. We felt misled. This wasn't about the $288 difference. It was about trust. About transparency. About a store manipulating pricing to create the illusion of value. And for loyal customers like us, it was a wake-up call. We've since decided to take our business elsewhere--to retailers like Crate & Barrel or Restoration Hardware, where pricing feels more honest and straightforward. So here's our message to fellow shoppers: **buyer beware.** If something feels off, ask questions. Check the tags. And don't assume loyalty guarantees fairness

Photos
Arhaus - Lamps from Arhaus that we purchased at daughter's home. It was included in our order. The design matches her flooring exactly.

Lamps from Arhaus that we purchased at daughter's home. It was included in our order. The design matches her flooring exactly.

Arhaus - Our dog Henry on our brand new couch with a blanket that we also purchased at Arhaus.

Our dog Henry on our brand new couch with a blanket that we also purchased at Arhaus.

Arhaus

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Ookkuu - OOKKUU - Japanese-made Premium Modern Furniture, Lighting & Tableware. Contract/ Retail. Tokyo | Los Angeles

Ookkuu

5.0(4 reviews)
4.0 mi
$$$

We just bought our DREAM chair from Ookkuu. I feel so lucky to have stumbled upon this gem! The…read moreowners are so great, and helped us with every part of the process. We stopped by numerous times to sit in a few different chairs and to finally decide which one we wanted to purchase. It's being hand crafted in Japan as I write this! Both my husband and I fell in love with Japanese design and craftsmanship a few years ago on our first trip to Japan. Since then, we've been drawn to various Japanese shops and stores around LA. There are a couple great shops for housewares around southern California - but we never found a shop that carried Japanese made furniture. My husband happened upon Ookkuu's website while looking for lighting - and we were shocked to find that they carried a number of items by famous Japanese architects and industrial designers that we'd never imagined we'd find in the states. We're lucky to have this shop in South Pasadena - I don't think there's a shop like it elsewhere in the states. Their showroom is on the second floor of an office building, don't be fooled - they love walk-ins! The showroom is small - but they carry quite a few of the items from their website. It's amazing what they can fit in there. It's definitely worth a visit to see these pieces in person. They also have a few small items like glassware, incense, plates and paper lanterns. They get new pieces in pretty regularly - so it's nice to go back often. Can't say enough great things - we'll be back when we decide to make our next purchase!

Classy, innovative, MCM inspired beauties live in this little hidden showroom. Each piece of…read morefurniture was designed and crafted in Japan. Alison and Hubert, who clearly spent much of their lives in Japan, are incredibly gracious and obviously passionate about their products and clients. These two truly went above and beyond customer service to help me. Don't be deterred by the "create an account" on their site. It turned into an interesting way for them to know who I was before visiting, plus it let me preview all of the prices. It feels so wonderful to know that people who care so much about quality and functional design are actually within reach. ;)

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Ookkuu - We invite guests to come to our showroom to sit, relax, and experience the quality of our products first-hand.

We invite guests to come to our showroom to sit, relax, and experience the quality of our products first-hand.

Ookkuu
Ookkuu - OOKKUU - Japanese-made Premium Modern Furniture, Lighting & Tableware. Contract/ Retail. Tokyo | Los Angeles

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OOKKUU - Japanese-made Premium Modern Furniture, Lighting & Tableware. Contract/ Retail. Tokyo | Los Angeles

RH Thousand Oaks | The Gallery at The Promenade at Westlake - Thank you Ashlyn for your sweet customer service!

RH Thousand Oaks | The Gallery at The Promenade at Westlake

3.1(61 reviews)
1.0 mi
$$$

Let's face it, most people love RH. Their furniture is stunning! The customer service I received…read morerecently was outstanding. Thank you Ashlyn! I just moved, but I'm still local. I used to receive the RH furniture books. I love them. I called and spoke with Ashlyn, and she asked me for my new address. She changed it in the system for me. Not only did she change my address, she went above and beyond by sending me a few furniture books to my new address in a box. She even wrote a sweet letter. Ashlyn, thank you for your kindness and superb customer service! I hope to make it in store soon!

We needed some furniture for our living room. We did a ton of shopping online. However, there's…read morenothing like seeing the furniture in person. We drove to the RH Thousand Oaks store hoping to see a couple of pieces that looked like they would be a good fit from the photos posted online. On walking in we were greeted by Anna, a design consultant. She was extremely helpful in showing us the pieces that we had identified online. However, after we showed her a photograph of the room we will put it in, she came up with a couple of suggestions that were even better than the pieces we had come in to see. Yes, the furniture at restoration Hardware is on the pricey side. But the design and the quality of the pieces appear to be worth it.

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RH Thousand Oaks | The Gallery at The Promenade at Westlake - Ashlyn sent these books to my new address with a sweet note. Thank you! Now that is customer service!

Ashlyn sent these books to my new address with a sweet note. Thank you! Now that is customer service!

RH Thousand Oaks | The Gallery at The Promenade at Westlake - The most beautiful furniture inside of these stunning coffee table books.

The most beautiful furniture inside of these stunning coffee table books.

RH Thousand Oaks | The Gallery at The Promenade at Westlake - Thank you Ashlyn for sending these to me!

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Thank you Ashlyn for sending these to me!

Conejo Valley Mattress - furniture - Updated May 2026

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